Lennar Reviews in Tampa St. Petersburg, FL

I’m extremely disappointed, with the price I’m paying for a house like this I expect small problems if any. I’ve had major construction done to an upstairs closet, missing paint in parts of my house, spots with no texture, water damage to a door, door hinges ripping from the walls. I’m beyond annoyed with how much time it takes to get these problems resolved. They try to do what they can to make it right but I am tired of construction, I’m tired of constantly having trades at my house fixing things that shouldn’t have been overlooked or assumed I as the homeowner wouldn’t notice. This is a serious problem! I don’t understand why it’s so hard for Lennar and the contractors to just slow down and do it right the first time so you don’t have to have 100 warranty calls on one home. It is not that hard to just slow down make sure you’re doing your best work because it saves a lot of hassle on both sides for the homeowner and for the company Lennar. The work that has been done to my home is less than satisfactory and I’m literally at my wits end of dealing with this company any longer. From buying this one home I WILL NOT EVER recommend Lennar to any of my friends or any people I know asking who they should purchase a home from. Consider me a lost customer that will never come back and buy a house with Lennar. ... More

During the contract phase of the purchase we inquired about the HOA documents. They were sent to us and we signed the contract based on those documents. We went to closing with the understanding that we could build a fence based on the styles offered in the HOA documents and found out that we were given the wrong HOA documents. Lennar offered no recourse to this issue. Had we been given the correct information prior to signing a contract we would have chosen a different community. On the other hand; the development is beautiful and will be an asset to the community. We have been in our home for 4 months now and have enjoyed meeting the new neighbors and have discovered we weren't the only ones to have this experience. All - in - All we feel that Lennar had misled us. In short; know what you’re looking for and ensure it is delivered prior to a contract. ... More

I had a 1-2 week repair service in the bathroom. Due to systemic problems with the warranty department it took 4 months to complete. I had to file a BBB to get their attention.

Any upgrades were at top price. And there General house is not worth it so you have to get upgrades.

Don't expect your house to be built of the same quality as purchasing from single person or smaller company. You can end up with a good home as long as you're willing to go through the battle of dealing with warranty work. We had a good experience with our second sales rep and our warranty service.

Communication and response time is horrible for any warranty work needed. We were promised several things from first warranty guy then he was switched to different property and new guy has no idea about anything. Wait time to get items addressed and taken care of is ridiculous. We have asked to speak with supervisor verbally, through text, and via emails. No response on that yet either.

Everything is falling apart! Too many issues to have only been here 4 months!!!!

The whole experience was not what I imagined being my first time buying a home. There is a lot of poor communication. They lied about the HOA amount prior to locking you in on the mortgage. I have emailed and call multiple people but no one has got back to me to fix the issue. Logan is one of the saleman and I believe just want to make his commission so he will tell you anything so be careful. Do not trust anything the people from Lennar says. I personally should have listened when other warned me about them. You live and you learn. I do not recommend it at all.

Unfortunately, I had the worst and most humiliating experience buying a home with Lennar. If they wanted to know about my two-year consecutive employment history, why didn't they ask me at the beginning? I understand that the FHA process is rigorous, but the procedure adopted by Lennar was terrible. I have never been so disrespected regarding my professional career as I was during this purchase process. Lennar asked me how I got a job at an American company if I had no “recent” experience in business or team management. Have they never heard that when a professional moves to another country, they need an adaptation period, and the career “gap” is completely acceptable for companies looking for qualified professionals? I sent all the evidence used in my EB2NIW process (which was approved two years ago and approved by a US federal agency) and they still kept asking me if I really had this experience, because the underwriter was not convinced that after 4 years out of his/her field of work, a professional cannot have a “gap” in his/her career and return to doing what he/she used to do even though he/she has 16 years of experience in the field in which he/she works. It is regrettable how they treated me; I hope that my terrible experience serves to make you more respectful of professionals in any field of professional activity, thus creating better procedures for the acquisition of homes. ... More

I am totally unhappy with my experience with Lennar. They already raised my HOA fees and I’m only living here a month. Every time I turn around they are charging us for more things that were never explained either at closing or when I first looked at the community. Living in a 55t community, most of us are on a fixed income. Had I been aware of all the extra dues, I never would have bought here. Very unhappy and will consider moving.

We purchased a 6-year-old model in bad shape, Lennar didn't correct every warranty item, just a few of them. They refused provide information and keys to the home. Therefore, we needed to locksmith and get new lock and keys for $340.00, and same the pavers we did them for $250,00 in Nov. 2024. But Lennar never repaid us.

My experience so far with Lennar Triple Creek 50 QR, has been very negative. Mainly since moving into the home there has been a strong (methane/sulfur) odor problem in the house that has not yet been resolved. A work order submitted via the Lennar Home Warranty Portal, only to have it denied stating "not covered under warranty" Workmanship, materials and appliances are of poor quality, The home is not worth the price paid. I regret making this Lennar at Triple Creek 50 QR home purchase.

When looking at the home, we were told that ALL lawn and landscape maintenance was covered - lie. We were told that the gates would start to be closed for security - lie. We were told that the amenities we are paying for are for use of only residents - lie, because the gates are left open anyone can and do come in to user our sports courts, pool, and trespass fish. I have submitted two requests to get the swamp that is the drainage area on the side of my home - nothing. If anyone reading this is considering buying from Lennar, look elsewhere. You will be told anything to get you to buy only to find out that you have been lied to. ... More

On the day of closing I went to home to do another inspection and items like the cabinets that had scratches were not fixed. Was told that it will be done when I come back from closing. Never happened and it’s now been 2 months and I still haven’t gotten it fixed. So don’t sign until the items they need to fix is fix because then u will end up having to do the run around

Thought we made a good choice. Buying part was rough and a lot of bad information and uninformed people. Once moved in, if we communicate issues found, nobody cares or shows up to fix them. Really thought Lennar was better than this. Thought wrong.

Not a great experience.. no attention to details.. promise they would fix things when we went to closing on the way back nothing was done.. we owned a west bay home and a GL home and this was the worst ..

The experience has been an experience you do not want as a homeowner. It started with discouraging you from having a Realtor and getting a Lawyer. Get your home inspected as there are many flaws and some areas not completed to standards. You must take your time during the initial inspection of your home to include the outside landscaping area. I had dead trees and when request of replacement was done Lennar stated that landscaping is not included. Ensure your irrigation system works!!! Tiles in the home chipped and cracked not replaceable by the warranty, do not understand this!!! Check your electrical outlets. Last minute planted grass in the back of house was in horrible condition!!! Crown mouldings inconsistent with incomplete pieces in some areas in the house. Caulking not completed in bathroom areas!!! No peep hole on door!!! Ring doorbell didn’t work and I had to replace it on my own!!! Check that Ring light is spinning for set up. Check cabinets as some are misaligned and screws not completely screwed in, you can see gaps in the kitchen cabinets doors. Bricks pavers were loosed and cracked outside!!! Cracked tiles on roof!!! There are too many things to list as we have been discovering them after moving in!!! Just take your time when inspecting the home!!! ... More

So, there were multiple cracks on the masonry of our Lanai, it was hard to ignore. The construction manager kept saying it was within code. We had to put up quite the fuss, including consulting a lawyer to get them to fix the cracked Lanai on our supposed new house. Since moving in, one of our house numbers fell off. 3 out of the 4 house numbers were glued on instead of being nailed down. It's still not fixed. First, we needed to put in a service request online. Then we had to set up a virtual appointment to show them the issue ( only available during weekdays during work hours mind you) and then will need to schedule the actual appointment to get the work done. So yeah, they don't make it easy to get help to fix their mistakes. ... More

Poor craftsmanship and low budget materials and design decisions. The sales team only cares about one thing; taking your money and the construction / install team do not take any pride in their work. The communication between all departments was terrible. They are all reactive and not proactive in more ways than one. If I had to do it all over again I would not buy a home with Lennar. I do not recommend this company and if know anyone considering in purchasing a home with Lennar I would advise them to reconsider.

Not worth the price. Workmanship and quality are poor, and customer service after closing is terrible. Find another builder.

The house was not cleaned at all prior to closing, and we were promised that things would be fixed in the days after our closing. We still have not had anyone come to our house to touch up the damaged walls and paint issues. The concrete driveway has FOOTPRINTS on it from the construction workers, but Lennar says 'its within tolerance' so nothing will be done about PERMANENT FOOTPRINTS in our concrete driveway. Horrible experience and will never buy Lennar again. Also the sales agent Yatsi is among the worst sales agents we have ever dealth with. Totally clueless.

The company executives are only interested in how many homes they can close on. Quality of home is lacking.

Too many problems throughout the process. Starting out with many misinformation while dealing with the selling consultant. A significant amount of builder fee had not been told until after the down payment was made. Slow responses to requests throughout the entire process. Finance advisor was the worst, not being responsive, giving high mortgage rate and manipulating the closing disclosure to keep it high. I ended up paying a much higher closing cost than expected even after seller incentive. Lack of communication among different groups within Lennar, between Construction and Closing, Consultant, etc. My closing date was delayed 3 times. As the results, I have to put my furnitures and belongings in storage because the house was not ready as planned. That cost me extra money for pay for storage and a second move from there to the new home. I asked Lennar to help out with a small compensation, but was refused despite the fact that they caused these delays from not having the home available for closing in three scheduled closing dates. The final inspection was carried out despite the tiles was not even installed on the roof. At one time, one day before the scheduled closing, I drove to the site to verify if everything is ready for the home to be occupied, and found out the tiles were not even installed. But, no one from Lennar let me know about that. I found out myself because I did not trust them after being given misinformation and empty promises many times. Now, after moving in for more than a month, many issues found during the Orientation/final inspection still haven’t been taken care of. The saga continues. It’s felt like Lennar Management here may be out of touch or possibly don’t even care about providing and maintaining a reasonable customer service! It has been a terrible experience for us that leaves us a bad impression of this builder’s reputation from their mismanagement and bad customer services! ... More

The experience we had was too much to put in writing but would be open to discuss.

The sales person was awesome to deal with through the whole process and is the only person that helped me resolved major construction issues. The Lennar Construction Rep was not knowledgeable and lacked insight and dedication to resolve issues identified by me or a 3rd party inspector. Now I’m dealing with major and minor construction warranty issues with no follow up by a new Lennar Warranty rep. Seems like it’s a common thing.