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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1397 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

Lennar - Good experience with the builder but I had issues with the loan

  • Van J.
  • Verified HomeBuyer
  • January 05, 2022
  • Riverview, FL

Good experience with the builder but I had issues with the loan officer. Make sure you don’t have any issues with your document prior to closing.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Lennar - Sales and finance team, Great job.

  • Nathalie G.
  • Verified HomeBuyer
  • January 05, 2022
  • New Port Richey, FL

Sales and finance team, Great job. The construction team/process is not so great - be aware: 1 - When performing the final walkthrough, many items (paint, drywall, windows, appliances, cabinets, etc...) were incomplete or damaged. Most of the things were addressed before and after closing, but some were not; we reached out to Lennar multiple times, and we have not heard from them.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - Only good experience with Lennar was our salesman.

  • Caitlin C.
  • Verified HomeBuyer
  • January 05, 2022
  • Land O' Lakes, FL

Only good experience with Lennar was our salesman. Quality and responsive to issues is a nightmare!

Lennar responded:
Hi Caitlin, thank you for this review. We would like to apologize for the poor customer service and responsiveness you have received from the team. Please let us know if there is anything we can do to help. We can be reached directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - It is definitely worth the process and purchase.

  • Krystal K.
  • Verified HomeBuyer
  • January 05, 2022
  • Riverview, FL

It is definitely worth the process and purchase. Great home at a great value.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - I never had any concerns because the staff always brought things

  • Angel Q.
  • Verified HomeBuyer
  • January 04, 2022
  • Apollo Beach, FL

I never had any concerns because the staff always brought things up that I may have been thinking about and eased my mind the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I feel they rushed the preclosing inspection we marked a lot

  • William B.
  • Verified HomeBuyer
  • January 03, 2022
  • San Antonio, FL

I feel they rushed the preclosing inspection we marked a lot of items in the house thinking in a week when we do the closing day inspection everything would be done, we pulled up and there was a welcome home sign and balloons in the driveway. When we walked in very little was done so they have people coming and going to finish so we would close. It was totally rushed and mediocre job. The other upsetting thing was the backyard was not grades correctly and all around the back porch it floods. Still waiting for that to be corrected. They are building a house next to us and for 3 months there ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - There were several issues with our home upon move in which we

  • Varsha E.
  • Verified HomeBuyer
  • January 03, 2022
  • Riverview, FL

There were several issues with our home upon move in which we were told would be taken care of. We had to continuously contact customer care and the construction manager to complete tasks that were not completed as promised. We had a ticket opened due to a cracked cabinet and back splash prior to closing date. The ticket was closed without being addressed or us being contacted. I had to continously reach out to customer care to figure out why the ticket was closed without the work being completed and they weren't able to tell me who closed the ticket or why. Our cabinets are still not fixed. ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

very professional

  • Willie O.
  • Verified HomeBuyer
  • January 02, 2022
  • Sun City Center, FL

the quality of the home exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We were not disclosed the Villa fees upfront.

  • Jennifer B.
  • Verified HomeBuyer
  • December 30, 2021
  • Hudson, FL

We were not disclosed the Villa fees upfront. House was not complete on closing day. As well as many repairs needing to be done upon move in.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Sales person was very responsive and friendly.

  • Wenwen D.
  • Verified HomeBuyer
  • December 30, 2021
  • Wesley Chapel, FL

Sales person was very responsive and friendly. Overall very satisfied experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome Lennar

  • Alfonso L.
  • Verified HomeBuyer
  • December 30, 2021
  • Zephyrhills, FL

Great Experience and Awesome Team many thanks and looking forward to work in the future with them for more properties, Yumi, Vicky, John, Josh all great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Don’t buy anything from Lennar and even less so Lennar Finance

  • Catalina C.
  • Verified HomeBuyer
  • December 30, 2021
  • New Port Richey, FL

I would not recommend putting anyone through the experience we had! Stay away from Lennar, and even further away from Lennar Finance!

Lennar responded:
Hi Catalina, thank you for sharing your experience. We are sorry to hear of the disappointment you have experienced. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - Home was behind build schedule on date of walkthrough, several

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2021
  • Wesley Chapel, FL

Home was behind build schedule on date of walkthrough, several unresolved issues with the home still need addressing even after 4 months living here.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - We hears nothing but good things about Lenna but had trouble

  • Tiffany P.
  • Verified HomeBuyer
  • December 29, 2021
  • Zephyrhills, FL

We hears nothing but good things about Lenna but had trouble from day one due to Carlos.

Lennar responded:
Hello Tiffany, thanks for your review. We want to apologize for any problems you may have experienced since the purchase of your new Lennar home. If you need assistance moving forward you may reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - good builder but have a problem with their tile company.

  • Sandra C.
  • Verified HomeBuyer
  • December 29, 2021
  • Wimauma, FL

good builder but have a problem with their tile company. Lennar tiled my whole house minus the bedrooms and was promised that at least 2 full cases of tile in the dye lot would be left in house prior to closing. Owner of tile company. John Grimmer who i spoke to personally, said he bring the day after closing which never happened. I offer to buy additional cases at retail price to have more tile on hand in case of a sub surface crack or any damage after closing. Many months later the warranty people made him bring tile which unfortunately does not match. These types of sub contractors ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Construction and workmanship packing

  • Frederick G.
  • Verified HomeBuyer
  • December 29, 2021
  • Riverview, FL

I bought a Pulte home last year, but it was too small and decided to go with Lennar on a bigger home. The overall workmanship was poor and the quality of materials for cabinets, paint, baseboards, size of patio only 6x4, irrigation missing spots and not covering evenly., handles on toilets breakdown after 4 months. I understand this is not a custom home, but even with higher building costs and labor I think a better product can be offered. There are many things I would change that would not affect the bottom line to much and provide the consumer a home they will be happy with ...

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar - They make a lot of promises they don’t deliver!

  • Sharon M.
  • Verified HomeBuyer
  • December 28, 2021
  • Wimauma, FL

They make a lot of promises they don’t deliver! It took me 4 months to get our ice maker and dispenser to work after 3 service calls. It finally works. I still have blue tape on 3 of my cupboard that have not been addressed, after several emails and text. They sell your home as a “smart home”. However nothing is set up in your home so you have to do the leg work to make it a smart home that you purchased. Garage floor is bubbling up, painter never returns your text to schedule. Washer has had issues spinning. Waiting for warranty work January 5.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - We overall were satisfied with the process.

  • Yun K.
  • Verified HomeBuyer
  • December 28, 2021
  • New Port Richey, FL

We overall were satisfied with the process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Very bad experience, never had this bad experience

  • Bharti M.
  • Verified HomeBuyer
  • December 28, 2021
  • Wimauma, FL

New Home buyer please do not do with Docu sign procedure, never get chance to review purchase documents. Sales person high light few things and get you to sign documents, once documents sign and if we question about things to be done in the house, we will get to hear that you sign documents!!!

Lennar responded:
Hi Bharti, thank you for sharing your review. We are sorry for any frustrations you had to experience with your purchase process. If there is anything we can do to help out, please do not hesitate to reach us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

None

  • Jose R.
  • Verified HomeBuyer
  • December 28, 2021
  • Wesley Chapel, FL

Make sure you get everything you were promised

Lennar responded:
Hi Jose, thank you for your review. We are sorry for any issues you have experienced with your new home. If there is anything we can help with, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Overall I’m very satisfied with my home.

  • Luis A.
  • Verified HomeBuyer
  • December 23, 2021
  • New Port Richey, FL

Overall I’m very satisfied with my home. Probably could have used a few more weeks to complete the home to better standards.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar only worries about Lennar.

  • Samari C.
  • Verified HomeBuyer
  • December 23, 2021
  • New Port Richey, FL

Lennar is one of the worst companies I have even dealt with. There were and still are so many issues with our home and when a claim is submitted nothing happens. When we eventually get contacted for a claim we are told that it’s a cosmetic issue or it’ll be MONTHS before they can do anything. I go out of my way to tell my friends and family to think twice before buying with Lennar because they do not care about they customers. DO NOT BUY FROM LENNAR - unless you want to waste your money and time.

Lennar responded:
Hi Samari, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - We were happy to finally be in our home after the exhausting

  • Gary P.
  • Verified HomeBuyer
  • December 21, 2021
  • Hudson, FL

We were happy to finally be in our home after the exhausting process. There were still issues that took some time to resolve. Lennar is a good company but some of the companies they have to use are sub par. The people who installed the washer and dryer were completely incompetent. Hooked us the waterlines backwards and failed to vent the dryer plus they banged up the wall bringing them in.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Awesome

  • Humberto R.
  • Verified HomeBuyer
  • December 16, 2021
  • New Port Richey, FL

Great service good follow up very pleased

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very stressful experience.

  • Nikolai Y.
  • Verified HomeBuyer
  • December 16, 2021
  • Land O' Lakes, FL

Building a house consists of many jobs combination. When one job is complete, the other previous job is demolished or severely damaged. As the result: no supervision or any kind responsibilities from the workers and management. For instance: installing a very expensive quartz countertop with no supportive brackets underneath! They tossed the heavy stone countertop straight onto the wooden cabinet without 3 or 4 supportive brackets at all! While we mention that to their representative, he insisted that it should be like that!!!! People have orientation day to their brand new house with ...

Total Score 4


Quality 2

Trustworthiness 1

Responsiveness 1