Lennar Reviews in Tampa St. Petersburg, FL

Very nice job, you have anything except

Customer service with various parts of Lennar were horrible and have no idea what the word communication means.

Do your research. I have been in my home for almost 4 months and still have things getting fixed. From a chunk missing from stairs to broken tile throughout the house. Poor workmanship seems to be a trademark of Lennar and the customer service is even worse.

My sales representative, mortgage originator and Daniel the construction manager were all excellent. They responded very quickly to my concerns.

Enjoyed the home buying process and all that Lennar offers with their incentives.

Lennar and Lennar Mortgage made the home buying process seamlessly easy. You hear horror stories of the home buying process, my wife and I experience was great!!!

5 months and still have a few same issues since I moved

Still have an unresolved issue.

Overall I was pleased with the process. A recommendation I would make is to have the final (warranty) walk through 3 days before closing so there is time to take care of any issues.

Overall was a pretty poor experience. Glad it's over and will never go through Lennar again. All of our neighbors have reported having dealt with very similar or worse issues. Most, if not all of our neighbors have had to have additional work done to their houses after move in. Everything is just halfway done. No real effort is put into any part of these homes. Our loan officer was definitely the worst part. Definitely a shady operation going on. If you can, go through a different lender for sure.

The lawn care is very poor. Most of my plants have died and the lawn has weeds and bare spots and the water does not drain completely. The HOA says that they are not responsible and will not fix this issue, given that the plants and grass were of poor quality. It would also be nice if Lenna gave the homeowner the option to get a water softener installed.

I wish I could turn back time and wait on my close. Make sure you have everything complete before you sign. If Dillon is your construction manager, leave completely, he is not only incompetent, he is rude and unresponsive.

Overall average experience because i am not completely satisfied with kitchen cabinets materials, other stuff and paint.

Easy to communicate with the sales

Very happy with the purchase.

Whenever I have an issue, Lennar agents are Outstanding and responsive and very prompt.

The overall buying experience was great, especially for a first time home buyer. We had some slight miss understandings with the construction department, but nothing that was detrimental. Overall I'm pleased.

We were very happy and are proud of where we live. The salesperson Vivian was awesome and helped us with any questions throughout the purchase. Eagle Mortgage we had our fair share of headaches with the rep we had, we felt she wasn’t 100% sure of some of the questions and concerns we had but we fought through it. The workmanship in the build is what’s concerning. We’ve had leaks, walls put up that we’re not measured out correctly, grout that wasn’t filled in, etc. Most of these things were pointed out during the walk through but the construction manager Fernando was very quick to brush it off telling us that’s how LENNAR does it! Anyway we closed and moved in 7/30/21 and to this date some of these issues have not been fixed. This leads me to my next gripe and most concerning, customer service. Before we filled out our new homeowner survey we would contact our rep Khari and she immediately took action to address our concerns. We did our new home owner survey and spoke very highly of her because at the end of the day it’s not her fault the third party contractors wouldn’t show up when they were supposed to or came but we’re told to fix something that did not need to be fixed. But now I can’t even get a hold of her or anyone to finish the issues that we have since purchasing our new home. ... More

Great services, thanks Rick for all your help.

Since moving into my second Lennar home, I have lost all confidence in your workmanship and follow-up to building deficiencies. It took about six weeks to finally get a dishwasher that worked after being given a model that was no longer even sold by GE and they couldn’t find a replacement part; I’ve had multiple doors actually falling off because the screws used are too small (I’m afraid to let my 8 year old near them in fear of them falling on her head!) and these are still unrepaired (4 months and still waiting). The one bright light has been your head maintenance person, who has gone well beyond her responsibilities to correct the many defects. There are many more things I could report, but I have lost faith in your ability to follow-up on things. ... More

Keep the right prices and use it a good material also let the customer shows the designer

The process was super simple. The value for your money is not so great, I ran into some issues after closing with the home and was basically told it’s the quality. For example, the cabinet doors falling off, the doors peeling from the bottoms, there’s no fix it’s just the quality of the doors or the quality of the cabinets. Over $300,000 on a house and that’s the response I got.

The entryway needs to be finished and there are no drawers in the bathrooms or medicine cabinets

Our rep Amanda is gone. No informatuon was given of who to contact. No paint was left for the touch ups. Big issues as we cant find the same paint. Sherwin-Williams would not have the paint till maybe may 2022. Facet was broken. We moved 7 months . We were told wear and tear. Will not get it fix

Everyone was friendly, responsive and working with my loan officer made things a little less stressful