Lennar Reviews in Tampa St. Petersburg, FL

Closing was a nightmare , got ripped off , house is not built for storms

Do not buy any homes from Lennar. You will retreat . Horrible

Buying a house with Lennar was the worst experience I ever had. I started the process June of 2023 and didn’t move in until the end of April of 2024. My new home consultant was the worst poor communication, he lied every chance he got, then he quit just two weeks before I had to close on the home. His manager knew the issues that were going on and barely helped. She was provided all text message and emails and was shocked how he spoke to me, but nothing was ever done. Come to find out it was a known issue with the new home consultant many people suffered because of him. How Lennar Conduct business is awful. Very poor communication. They treat clients like garbage. I did ask for my down deposit back I was told no that if I don’t purchase with Lennar, I’ll never be able to own my own home. If I could go back in time I would not purchase a home with Lennar. ... More

I have a list of things that never got completed yet. Said will be right back that was four months ago. I could go on and on and on. Will never ever buy another Lennar home and will stop anyone who I hear say that they're looking at Lennar.

DO NOT buy from LENNAR! They are the MOST unreliable, RACIST and worst people to work with. We are first time home buyers and they made the process extremely difficult for us to purchase a home. We also felt that some of the people involved in our home buying process were very prejudiced and racist and they contributed to the difficulties that we experienced throughout the process. They did EVERYTHING they could to try to ensure that we didn’t get a home. Their loan officers are THE WORST! Please save yourself the heartache. Their homes are cheap and you end up having to take care of things that should’ve been taken care of during the walk-through and after. ... More

Lennar mortgage is the worst! I may NOT purchase Lennar house in the future purely because of the terrible loan officer from Lennar. I have submitted my complaints about my loan officer and nobody has ever contacted me.

My experience moving her was not a pleasant experience when I first came here to look at the home that I picked it didn't have a stair way it had a hallway and that's not what I got no communication in progress also my house my jack up I really don't care for purchasing any home with them again no one can help you get a clear understanding also we were told if u put down a certain amount if we didn't get approve 250 will be deducted from that and would get the rest back it was my son he is un the military and they say he wasnt approve so they did FHA how about that was a lie my husband didn't wanted to go thru with it and was told if we could not get our money back after they say my son wasn't approve by him self the whole thing is they played with how to suckered u in also I got my water bill and it's so bad they run the water everyday and that bill I had to pay and called and spoke to different number and everyone telling me they don't know anything and can't help me I even text the young lady that did our first walk thru dead end with her I even send Aneese a picture about the bill she told me she would see what they can do when she took it to her boss brook told me nothing no help hunter no help at all no one helped me so I got force into paying a water bill and I moved in on the 19 of January cause I still had a other apartment that I was Still paying to finish out my lease all this was told to brook also they put a rush on this house cause the guy that did our second walk thru said they told him house had to be ready by January 9 and he said that what he did what they say and if they did stated a later Time he could have done that and I wouldn't have to pay all that money and my monthly payments would start later like I say no help at all bad experience for me in buying a home with lennar so don't send me no more reviews to rate you guys just leave me out of your reviews cause not good for me bad experience it could've been more star's no communication after you are sold a house everyone that you communication with doesn't even check on you call you before they called text email now no one is helping you be more fair with ur customer not because you sold a house when they called for help with certain things and the same wall you hit you keeping hitting it cause they don't have answers for you ... More

Bad experience cheaply done work. Lots of problems but builder still wanted to close be fore fixing them . Also after removing there cheap carpet there was lots of dirt paint and construction trash under pad was not even clean up . Then all the closet shelves were not attached to studs fell down with my wife’s clothes on them and she got hurt. Also had to fix a wall outlet box when removing found beer cans and soda pop bottles in the wall with liquid in them and ants were already starting to make a home were there was food and sugar . Bad builders stay away!!!

I have purchased 7 homes in the past 31 years and this by far was the worst experience I have ever had with a builder, from the start to close. I had to postpone the closing because what they called a finish home was not what the general public would consider finished. And the even managed to screw up the closing when it came time for that process. I flew my wife in from NC just for the close and we could not and would not close based on condition of home. I would never recommenced a Lennar home to anyone and my now neighbors feel the same way. Do not purchase a Lennar home their customer service is the worst and this includes issues with their so called warranty staff after the move in. ... More

Cannot write a positive review yet. Once we get all the promise’s full filled and issues repaired, I look forward to writing that review.

Angeline 55+ Community has the worst contractor follow ups. We closed on our home August 30, 2023 during the hurricane, therefore we were unable to do the final walk thru none of the items were fixed and they still are not fixed, we keep getting promises but nothing happens. The internet is the worst!!! I have little or no service in the house, they put the box in the furthest point in the home and it delivers a very weak signal. I have talked to customer service and they say there is nothing they can do for us it's the internet provider but Lennar provided an extended to other residents of the community at no charge but they told me that that is not offered anymore and it didn't come with our package!! Package??? we did not know it was an option, nor did we know that the internet would be a problem. Because of the lack of weak internet, our ring doesn't even protect our home! I work out of my home and rely on the internet! We will never purchase a home from Lennar again! ... More

Home is substandard with poor workmanship. Lennar did not meet any of our expectations of a newly constructed home. Home was not finished by the closing date despite reassurance that everything would be done. We wanted to delay the closing until everything was completed but Lennar threatened loss of our 10% deposit if we did not close that day. Construction manager apologized and gave his commitment that he would personally make sure everything was done right but broke his promise the next day and said it was not his department or responsibility after closing.

I had a bad experience with overall delays and last minute changes.

Do Not Close until ALL building issues are signed off on. Dina is unresponsive and unqualified as a construction manager. Trades are not managed or construction work verified via a project plan Cosmetic defects are considered not important and are totally ignored. The amount of work order tickets that are required to be opened as a result of sales and Dina's non-responsiveness and follow-up is a full time job that falls on the shoulders of the buyer/home owner. HOA requires that Spectrum is utilized for TV/Internet, however Construction manager does not confirm or verify that the lines/cables are installed and working. It is necessary to use the internet for the home security system as well as submitting work orders; however, with no cables/lines this becomes a frustrating nightmare of "not my job" from Lennar. Appliances are not protected from dents and scratches and Lennar does not correct damaged appliances. Carpet and flooring are not protected while trades stucco, paint and others all walk through with dirty footwear, some wearing workbooks and others in slides and slippers. Drywall and Painters are part of an inexperienced 3rd and 4th party trade that Lennar contracts with and does not manage. Bayonet Plumbing does not have anyone pressure test the plumbing lines or verify their work. Associates are right out of trade school with zero experience and interior water damage becomes an issue and Lennar does not take responsibility for. Also, be aware, Lennar has the "right" per the selling contract to change ANYTHING without notice to the buyer by the sales team. This is inclusive of color of paint, tiles, cabinets, counters and even the structure of doors, closets and kitchen/shower/bathroom fixtures. Beware as Lennar is not the #1 home builder in Tampa Bay for a reason. If you should decide to go with Lennar for you next home, do not allow them to rush you through walk throughs and closings. ... More

I bought a beautiful townhome on the water in south Tampa. Lennar promised a luxury experience, and the highest quality materials and craftsmanship. That was two years ago. Delay after delay after delay, finally we started the closing process. The build quality was terrible, and they were doing their best to minimize our concerns and rush the closing. They would just decide when our closing was, with no regard to our schedules. My “homebuyer consultant” Sonia was increasingly difficult to contact as closing approached. She lied about multiple things, and ultimately disappeared. Pretty certain their agenda was to get us to request our deposit back and move on. Nonetheless we pushed through and closed, only to find countless quality issues that one should never expect to find in a home of this price. The building manager Dan has been evasive and aloof, and even when he gets things done they are done poorly and incorrectly. So now I’m going through the warranty process to address all these issues, and it is a constant fight to get anything done. Long story short, Lennar has been a nightmare. The townhome is nowhere near the level of quality and luxury we expected for the price, and I’m one second away from filing a lawsuit. If you’re considering Lennar as your builder, you should reconsider. ... More

This has been a nightmare. I moved my whole life across country only to have non stop repairs, I have to fight for on a daily basis. The quality and workmanship is non existence. Cheap and shotty work. I have spent more money of my own to correct all my issues. I would not recommend this builder. You have to stay on everyone as warranty does not respond. I had to go hirer up and threaten social media just to get some repairs handled. All I do is cry anymore. I made a HUGE mistake buying a Lennar home.

I closed on my home in Feb 2023. Prior to closing, I found items in one of the closets. This is a new build, no one should have left anything in one of my closets! A few weeks later, I had a sewer backup in my half bath that saturated half of my livingroom. The issue was baby wipes that were flushed. When I took photos of the items in my closet, there was a pack of baby wipes with the items. This happened over a month ago and I'm STILL trying to get this situation taken care of. That's just one issue....it takes forever to get things done (punchlist) that were supposed to be completed prior to closing. I have a countertop in my kitchen that has a huge imperfection in the granite that they will not replace. My home was supposed to have glass not a shower rod in the master bath. One of the sinks in the master bath has a crack from the drain to the granite countertop. I can go on and on, about this nightmare. This is my first home and I'm full of regrets!! Haven't lived in the home for a full month yet and is already wanting to sale it! I paid a lot of money for this home and it was built with scraps by unskilled workers! Don't do it!!!! If you do end up so desperate that you purchase a Lennar Home, take photos of EVERYTHING! ... More

The whole experience with Lennar has been a nightmare. Dealing with the construction manager and his boss was a horrible experience. On the first walk through we used 2 rolls of blue tape for the discrepancies. Then things went downhill from there! The tile was messed up in both bathrooms shower areas, with a long list of other issues. Then 10 days later, I went back to do the walk through to close on the house and there had not been 1 thing done to correct the issues. There was drywall issues, paint issues, concrete issues, then paint issues on the outside of the house, roof issues, then lawn issues where they had to replace the entire lawn because no one watered the lawn. Then they were wanting me to close on the house with all the issues not being resolved. They had 3 people pressuring me to sign off on the house, which I would not do till all the issues were resolved. Which now after living there I have received a $1,700 water bill, with another $1,100 - $1,400 water bill the following month. All because Lennar hooked my Irrigation System to the main water meter and did not hook it up to the reclaimed water meter. So, the Irrigation system got billed for the water and then the sewage. I had the Zephyrhills water company come out, and he showed me that I have had a reclaim water meter but it was never hooked up to the irrigation system. Now, dealing with the Lennar warranty people are non-responsive to this urgent issue of a $1,700 water bill that even the water company said was Lennar’s responsibility. Lennar people make all these promises and then they never follow through with any commitments. This is the Lennar homes in Abbott Square neighborhood. So, at this point I would NEVER buy another house from Lennar Homes. Buy at your own risk, and inspect and double check everything before you close! ... More

Craftsmanship was horrible. We were so depressed with the process. The finishing work is terrible, cabinets crooked, floors not done well, paint everywhere, windows mismatched and low quality, fixtures not installed right. Cheap, cheap, cheap. I do not know how you can increase prices and decrease quality. It’s very sad but everyone should be warned

2 days after moving in to the new construction home my downstairs bathroom had a sewage back up and overflow. I had 6 inches of sewage in my entire bottom floor of the house. Bayonet was sent out to scope the lines and clear the clog, they found construction rags blocking the path and the cause for the over flow. This over flow ruined almost all of my furniture and everything in the boxes that had not been unpacked yet sitting in my living room. I was told everything would be covered by Lennar, this was not true. 3 weeks of very loud dehumidifiers running 24/7, which increased my electric bill by almost $200, my living room was tented off where I could hardly get into my kitchen for 4 weeks, I also had to miss a lot of work just to be home while they replaced the drywall that had been damaged. I am a first time home buyer who has had a horrible experience with Lennar through this process. I have still not received an apology for the incompetence of the construction workers, only god knows how they got the construction rags in the pipes. After everything got repaired I proceed to ask about when I would be reimbursed for my personal belongings that were damaged considering I had been told the whole time that I would be reimbursed. I was then given a warranty handbook and told to read a section on page 9 that tells me they aren’t responsible for personal belongings damaged even though I have no control over this. I am getting married in august and still have about 10k that has to be paid off. I am now put further in debt because I have to buy all new furniture. This was supposed to be a fresh start and the beginning to an amazing next set of years, instead I am stuck in a rut thanks to Lennar. What a horrible experience this has been. Unfortunately all I have been left with is to urge everyone that I know to never buy a home from Lennar. ... More

Since we close the house we have lot of issues especially dishwasher not working at all Lennar suppose to solve this push to Ge the front and back they never finish brick work in side lot of places paint on floor final finishing is very bad we spend lot of money now we have to do it our self every time you call they said this is not us we dont cover lots small things never finish again workmanship is very bad

Process was full of delays, lack of communication, follow through and poor craftsmanship When the home was turned over.

Instead of being “ wowed” our home buying experience was terrible. The inside of the home was ok, the tile floors being the worst….in fact we are still trying to get the floors clean and presentable. The customer rep seemed bored and mechanical and did not act on any issues for over a month. Our construction manager Mark was the only reliable person that we could talk to. Workmanship is absolutely terrible. Extremely disappointing to find out that the interior was painted a flat white, no one told us and we spent more money painting that we should have. Lennar should have given us some credit for fixing stark white walls. Even the landscaping was seemingly done without thought. The backyard is bumpy, a friend has already fallen. The workers are careless and there isn’t any craftsmanship. I was told that Lennar is a production builder….I believe it. Wish we could go back in time and have a wonderful experience…..I guess that is only found in dreams. ... More

The quality of EVERYTHING in my home is garbage. My experience with Lennar has not been a good one.

Communication was absolutely horrible through the home buying process. My close date was changed more than half a dozen times and we were over 1 yr delayed, I received a house with many issues that are still being resolved including exposed electrical wires, unfinished kitchen cabinets, etc. The warranty team takes quite a long time to resolve problems when something is submitted. Lots of corners were cut and it was a very unpleasant experience overall.