Lennar Reviews in Tampa St. Petersburg, FL

Hi, This is my third lennar home, but my experience of buying of third lennar home was really bad that I would never buy another home from lennar. I had primary home and investment home from lennar prior to this...they were forcing me to close home with open drywalls and lot of work pending. Can you imagine closing home and some attorney coming to your home on Saturday evening 9PM to close home ? They forced me to do this although still pending items. They said If I dont close it today I will lose my 10% security deposit and my interest rate will go up even my rate lock doesn't expire another 1 month. They said Will address all the pending issues next week but It has been almost 7 weeks and no one responds it. Even when I raise warranty ticket 1 week ago still no response. Lennar was never like this before, otherwise I wouldnt buy my third home with them. But I am done with them. Its nightmare as a lennar customer now...never seen anything like this. If they continue to treat their customers like this and think get away they are making huge mistake. This could be the beginning the end of largest home builder. I hope management sees these issues and fix them before its too late. Again this is not just my experience so many people in that neighborhood complained the same thing. So you get the idea. If you are first time home buyer I would remove lennar home from your shopping list no matter how attractive their incentives and sale price compared to other builders. This is not the quality and home buying experience you want as a first time home buyer. Thank you, ... More

I went in to this experience with Lennar with an open mind even though I read many bad reviews. In the beginning it was good and everything was progressing nicely. Then it hit dates changed multiple times which led to us being homeless for some time. Then we finally closed and it was evident that there was no detail to attention but we were promised it would be taken care quickly. Now two months in and I believe I have set the record for warranty ticket which the majority of them are not resolved. In short I will never but another Lennar home if I have a choice.

Quality of workmanship and materials are very poor. After an initial evaluation of the home, issues were notified ahead of time. The builder manager agreed to solve the issues and by surprise, the manager changed the mind and didn’t complete any updates as requested. After spending several thousands, I had to close with many defects in the home. Lennar didn’t complete the initial walkthrough issues identified and after two months of the closing, they haven’t fixed all issues. Also, more issues have been identified with several tiles issues (hallow tiles/different shades through the home and now Lennar can’t find the right tiles to fix the issues. ... More

Very poor quality Lot of missing things during the final walk issues are getting fixed only after so many follow ups Promising that everything will be resolved before final walk. But there were lots of missing and left overs during my closing time. I was in a worst mood when closing the house.

What a nightmare, not recommend. Cheap quality & overpriced. Terrible workmanship

I don’t even think there’s enough space here for me to tell you guys how horrible the experience was buying a Lennar home from the mortgage people that I am ashamed have access to my Social Security number to the workmanship that I am now living in a home that Hass to be redone. There was paint on the carpet. Things were not done complete walls were crooked. This house is been a nightmare And two months and I’m still waiting to have things done and planned to be fixed because I’m last on the list because I’ve already signed the closing documents.

Over a half a million dollar with the quality & workmanship of a motel 6. Home was dirty at closing, workers leave trash inside and outside your home. Paint chipping and peeling was left through the home. Door knobs and other fixtures falling apart. In order to have this repaired even one day after closing you must log on and submit work orders and wait. The cheapest & discontinued products were used (cabinetry, floor tiling, paint color and quality). Overall very displeased. Submitted anonymously because all of the defects have been repaired at my own expense. After having Lennar repair once I wouldn’t trust their poor workmanship ever again. ... More

If I could give negative points, I would put -5 points...From the beginning all the process have been a nightmare...The sale representative was completely unprofessional, I didn't receive any information from her except to the closing day when She was pushing me to sign the closing agreement but the house wasn't ready yet (No Gas meter, so we couldn't test the range, water heater and dryer). Then, during the final walk-thru we discover at least 20 issues that needs to be fixed before the closing date, but they didn't do it. Now, I request a warranty services because a couple issues in my house but It was a nightmare as well. I wouldn't recommend to a friend or family buy a Lennar House in this moment. I have gotten the worst service in my life. ... More

Was pushed to close with the home with many pending issues that made the place not ready for move in. 2 months after closing and stilll many issues pending, There is no responsiveness from the Senior Construction Manager to cancel moleste items are n the punch list. Worst experience ever !

Just one word, the only good experience was the fantastic salesperson we had. Other than that everything else was and is hell. Construction is terrible, and warranty coverage is awful—very Bad Experience; the worst.

I was forced to close before house was finished properly. I had 100 different issue while was forced to close my house. Still today I am having issue from Frame to Appliance. Lennar is to learn of What is Quality of workmanship, Trustworthiness, value for the price paid and responsiveness to issues. I think People created this survey should work on the quality assurance field.

I had a horrible home-buying experience with Lennar and would never ever purchase anything from Lennar in my life for sure. Most of the Work was not quality work and customer service has been terrible with a lot of pending items on the day of closing and even 2 months after moving into the house. The sales representative has stopped taking calls. There was no cleaning or Welcome signs put up for my house and there were critical items like internet connection and mailboxes were not considered before closing homes for buyers. There were even lies which were told during home walkthrough because we were told that internet connections are all set up but we came to know from Spectrum that nothing was done and they took a month to do the set up. After closing, reps started saying that they are not responsible for these issues and there are other teams who work on the items internally, so they were simply taking off their responsibilities. I have more to say but cant type in so much ... More

Not happy over all with anything from Lennar. I can’t get anything fixed and it’s been a total nightmare. I would never recommend this builder

Wish i never knew the existence of lennar,you guys are terrible in every way possible,i got frame with this house built with the cheapest material and if there is a chance to undo everything i signed with lennar,i would do it in a heart beat.myself and a few neighbors are coming for you lennar!!!

From the lack of sales support, to the purchase agreement to the mortgage process to closing and service after closing HORRIBLE experience. The home is poorly built several structural issues, flooring issues. Worst real estate decision I have ever made.

Very dissatisfied we have built 3 homes in fl and I would never buy a Lennar home again. Very poor workmanship. Totally stressed out from dealing with them. They slap their homes together and don’t care how they look.

I’ve spent so much time and effort trying to get Lennar to make things right I’m not going to spend a lot of time on this review. You name it; it’s broken or done haphazardly. NEVER again. And lastly, broken promise after broken promise to make things right. It’s not just me, any time I talk to a neighbor they’re dealing with the same thing. Completely unreal.

They closed home without fixing all the problems I mentioned. And now I'm struggling. Their responsiveness to issues are really zero. Also, the material they build is not so good. I will never recommend anyone to buy from Lennar.

I had a very very unhappy home buying experience with Lennar. Starting from the sales to finance to home construction, ar every step, the whole experience was very unpleasant and compromising. The quality of the construction was suboptimal and there are multiple visible flaws that were not corrected even after they were reported in the inspections. The new home walkthru and final inspection process was so painful with so many open issues and construction manager was not ready to fix. To make the matters worse, I was promised some fixes which I had to follow-up multiple times. The way my home was handed over was even without cleaning. All the Lennar associates that I had to interface were not responsive and not customer friendly. They feel they are doing me a service and am very disappointed with the whole experience ... More

This was one of the worst experiences I have ever had. Lennar cares only about profits and quality of work, nor customer services/experience. Stay away from Lennar they are a rip-off.

Several outstanding warranty issues have not been resolved nor any attempt to fix them. Deena my construction manager and warranty contact will not respond and fix MANY ITEMS THAT WERE NOTED SINCE PRIOR TO MOVE IN DATE. Customer service at this community is the worst I have ever experienced. I have purchased multiple new construction homes since 1991 and Lennar is by far the worst experience I have had. Deena is terrible! I have broken tile; granite counter top; incomplete landscaping; weeds all around my home; a nasty rusty nail sticking out of the concrete in the garage; my AC unit is not working; terrible mismatched pain job throughout the house. These items were noted in final walk through approximately 5/18/22 and not one of them are fixed! I see Lennar rapidly completing new homes to sell and make a profit but has COMPLETELY NEGLECTED TO FIX THE ITEMS IN MY HOME. Absolutely ridiculous. I would like to work with a different construction/warranty manager as Deena is not doing her job and has demonstrated zero effort in resolving my warranty issues. I give LENNAR a zero for customer service! Absolutely terrible! ... More

Very bad experience home took forever to build at closing needed so many repairs close anyway because Lennar said things would get taken care immediately that’s not the case still waiting very disappointed

Very bad experience for all peoples in lennar

I never expected the following from the Lennar a reputed builder! 1. We were told that the house will be closed by October-November of 2021. But the house was closed on April 28, 2022. The 6 months delay. 2. The house was not ready at the time of closing. We were forced to close the home on closing day since me moved from out of state. The new closing date would have been 1-2 months later. 3. The quality of workmanship is poor with lots of issues. 4. Lennar still have to fix the issues with drywall, electric wiring, garage door, kitchen cabinets, carpet, painting, plumbing etc. 5. Due to delay in closing, our home mortgage interest was increased by 2.25% which increased our monthly mortgage payments. 6. Except James the sales person, no one responded to our phone calls and messages in timely manner. I hope Lennar would compensate us for all the pain and embarrassment we are going through. ... More

The builder uses low quality trades, makes numerous mistakes, and hires staff with no relevant construction experience. They fail to keep their word on basically everything, workers do not show up when scheduled, and, overall, Lennar is the McDonald’s of buying a house. Absolute garbage.