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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1386 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1386 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

Stress free and no questions unanswered

  • Joseph L.
  • Verified HomeBuyer
  • September 21, 2021
  • Wimauma, FL

I was walked thru every step of the process with my questions answered. I bought the home but never saw it until my walk thru before closing. I lived over 1,000 miles away but with weekly updates and pictures I could follow the building process. I have been extremely happy and of the minimal issues I had Lennar has fixed every one.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loan Process

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2021
  • Wimauma, FL

We worked with Lennar for 3 Months just to find out we got approved for a loan 3 days before closing. Imagine not getting the loan and wasting 3 months of house hunting? When we were asked for documentation they were uploaded into the portal within hours. We were asked for those documents again days later as the representative wouldn’t be able to find it without me telling them where it was. This was not an easy process. My previous home purchase was seamless compared to this catastrophe.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - The experience getting into the home wasn't so bad but when we

  • Samantha J.
  • Verified HomeBuyer
  • September 15, 2021
  • Zephyrhills, FL

The experience getting into the home wasn't so bad but when we got in there issues started happening like paint peeling stucco peeling and a dip in the floor only after a month put in ticket requests 3 times sent pics and haven't heard back about anything somebody reached out to offer some discounts and a screen door but the issues never got fix so my rating started out a 9 when we moved in but has gone down because nobody has gotten back to me about repairs.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 1

Lennar - Dealing with Lennar for the past couple months has been nothing

  • Luis P.
  • Verified HomeBuyer
  • September 07, 2021
  • Zephyrhills, FL

Dealing with Lennar for the past couple months has been nothing short of pure misery a complete disappointment. You open a warranty request and they keep you ignoring you. Multiples times I'm been trying to hold the warranty service from my community and not luck.

Total Score 4


Quality 2

Trustworthiness 1

Responsiveness 1

The ease of the pr

  • Robert M.
  • Verified HomeBuyer
  • September 07, 2021
  • Riverview, FL

Great Builder great homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Been treaded like family

  • Jose M.
  • Verified HomeBuyer
  • September 03, 2021
  • Wimauma, FL

The do a quiality work on those home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Robbie Christy, contract supervisor, Warranty department Shawn Mallard we’re both outstanding

  • Helen G.
  • Verified HomeBuyer
  • September 01, 2021
  • Wimauma, FL

Lennar has always been my choice in a builder. The home in Northern Va. was a Lennar home and stood the winter elements. I have had excellent experience with them

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The process is fast, but this tendency reduces quality.

  • Dalissa C.
  • Verified HomeBuyer
  • September 01, 2021
  • Hudson, FL

The process is fast, but this tendency reduces quality. No buyers remorse, but be prepared to have to possibly deal with issues right after moving in to the home. For me it was replacement of the exterior water pressure backup spout, repairing a roof leak, and broken doorbell chime. I notice other minor things pointing to lower quality of work like crooked windows for example. But I am still happy with my purchase as any issue I encounter so far they do service eventually. I moved in 4 months ago.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Alot of work had to be done in the house,after closing as the

  • Penelope M.
  • Verified HomeBuyer
  • August 31, 2021
  • Wimauma, FL

Alot of work had to be done in the house,after closing as the workmanship is so poor.We still have a hole in our foundation needing to be fixed and our fence has still not been put v up as promised nor has the grass been re graded or a retention wall placed as promised.Itvis a nice community but buyer beware.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - Two cabinet doors broke right after we moved in.

  • Ingrid V.
  • Verified HomeBuyer
  • August 31, 2021
  • Apollo Beach, FL

Two cabinet doors broke right after we moved in. Kitchen floor toe kicks paint came off. We are still waiting for cabinet company to complete repairs but the closest appointment is in mid November. Disappointed

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - Costumer service is Awsome but some things think could have been

  • Carlo M.
  • Verified HomeBuyer
  • August 31, 2021
  • Wimauma, FL

Costumer service is Awsome but some things think could have been done little better in the house

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Lennar family did an amazing job from beginning to end.

  • Patrice M.
  • Verified HomeBuyer
  • August 30, 2021
  • Sun City Center, FL

Lennar family did an amazing job from beginning to end. Everyone was great. I would recommend them to anyone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Warranty issues are hard to get fixed

  • Brian H.
  • Verified HomeBuyer
  • August 26, 2021
  • New Port Richey, FL

There are many warranty issues that are hard to get fixed due to so many issues with other homes.

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 3

Everyone is very polite

  • Thomas L.
  • Verified HomeBuyer
  • August 26, 2021
  • San Antonio, FL

Happy that we gave moved here, but management does not respond well to facilitate open maintenance issues

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great Home, Not So Great Components

  • John C.
  • Verified HomeBuyer
  • August 26, 2021
  • Ruskin, FL

I'm a little biased against Lennar, who has always been a very good home builder, because my HVAC within the home is inadequate. After the "missing insulation" was installed, the excessive heat was better but the unit(s) still do not meet demand. All ASHRAE standards and calculations clearly indicate that the tonnage is well below what is needed for this (size) home. Lennar staff blamed the County and others for their equipment selections/design. I've filed the initial claim and will continue to monitor and document. Very disappointed.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 4

Fine

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2021
  • New Port Richey, FL

I just wish they would have put more effort into making the houses perfect.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Great customer service!

  • Christy L.
  • Verified HomeBuyer
  • August 25, 2021
  • Riverview, FL

Everyone I meet with was very helpful and informative… that ranks very high with a purchase!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Poor Workmanship

  • Natasha M.
  • Verified HomeBuyer
  • August 17, 2021
  • Ruskin, FL

Sales Agent did not disclose property was in a flood zone. Lennar Mtg Rep figures was way off and was not meeting VA guidelines. Was forced to sign punch list stating everything was completed to be able to close. If punch out list not signed it would cost the us the buyers. Lennar promised to complete the pending items on the list from April 2021 and it is now August 2021 and we are still waiting after several request made. Very disappointed with Lennar and will never refer Lennar to anyone.

Lennar responded:
Hi Natasha, thank you for the detailed review. We would like to apologize for the multiple issues you described and would like to assist with any outstanding items. Please reach out to us at corporatecustomercare@lennar.com with any open items and we will follow-up with the team. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - We had a great experience purchasing through Lennar.

  • Jessie N.
  • Verified HomeBuyer
  • August 17, 2021
  • New Port Richey, FL

We had a great experience purchasing through Lennar. Everything went very smooth

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Do not use Lennar

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2021
  • Riverview, FL

The only thing good about our experience with Lennar was the sales rep. She was very nice and extremely responsive and helpful. Once we closed on the house, Lennar seemed to not care at all. They got their money and they wiped their hands of us. There have been so many issues already. We've been in the home only 4 months and have had to make a claim with warranty over 10+ times. There seems to have been absolutely no oversight on the build and it shows.

Lennar responded:
Hi, thank you for the review. We would like to apologize for the frustration and disappointment you outlined regarding the number of warranty requests you have been forced to make in such a short amount of time in your new home. If you are still experiencing incomplete items, please do not hesitate to reach out to us at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 3

Responsiveness 1

The door frames did not meet the flooring when I removed the carpet. I had large gaps between the flooring and framework.

  • Mary A.
  • Verified HomeBuyer
  • August 16, 2021
  • Wimauma, FL

I did not have the opportunity to talk with the builders as my home was already completed when I moved in. I am still trying to get the Survey and pictures for my home which has not been successful as I keep getting the runaround from Lennar. I have pictures of my neighbors homes and survey information but not mine. I was told to take my phone camera and take pictures of my home? It has been 5 months and I cannot do any work on my home until I get this information. So disappointed with Lennar and all the runaround I have been getting.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Lennar - good serves and good houses

  • Thi H.
  • Verified HomeBuyer
  • August 13, 2021
  • Ruskin, FL

good serves and good houses

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very low and cheap quality materials..make sure you have the budget for the upgrade

  • Sheila M.
  • Verified HomeBuyer
  • August 12, 2021
  • Tampa, FL

The workmanship-Mediocre, horrible interior paint job, lack of any attention to details regarding the finishes. No gutters at all. Materials-The cheapest of the cheapest that they could get ahold of. The cheap double sink is a nightmare to look at and to use. The paint goes away just by touching it, the bathrooms have a porcelain set that costs 8.99 but the worst one is the floor that chips just by looking at it. The Carpet is no exception to their cheap carnival of low-quality materials. A tiny loud food compactor and a loud and cheap dishwasher.

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 5

Lennar - Lennar is well organized which made the purchase smooth and pleasant.

  • Xin X.
  • Verified HomeBuyer
  • August 10, 2021
  • Sun City Center, FL

Lennar is well organized which made the purchase smooth and pleasant. The people who work in different segments demonstrate professionalism and responded to my question in a timely manner

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Horrible Experience to get fixed issues

  • Edwin S.
  • Verified HomeBuyer
  • August 09, 2021
  • Riverview, FL

Still waiting on repairs

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 1