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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1397 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

Lennar - Everything was going great until last minute we were required

  • Candice N.
  • Verified HomeBuyer
  • September 28, 2021
  • Sun City Center, FL

Everything was going great until last minute we were required to bring more money to closing. The drive through closing was just not ideal. But overall we love our home and anything that has gone wrong was fixed or waiting to be fixed

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Concern

  • Keila C.
  • Verified HomeBuyer
  • September 28, 2021
  • Sun City Center, FL

When I bought my house there was a lot of communication, they told me the water was included which was a lie, My house found roaches they offered me fumigation when I bought it and now no one appears to help me, when I need something I have to be sending emails to see who can help me.

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 1

Lennar - We’re a military family that recently moved to this area and

  • Nicholas C.
  • Verified HomeBuyer
  • September 28, 2021
  • Ruskin, FL

We’re a military family that recently moved to this area and they worked seamlessly with our crazy move schedule to ensure the house closed before we moved in. Big help!

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 3

Anticipated my questions

  • Farnece R.
  • Verified HomeBuyer
  • September 28, 2021
  • Ruskin, FL

I’m my state of anxiety in the purchasing process, the team was always ready to listen and hear me out. Although they were the ‘Sales Person’ we never felt pressured.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Horrible…..

  • Justin P.
  • Verified HomeBuyer
  • September 28, 2021
  • Zephyrhills, FL

Absolutely horrible experience. Horrible Quality , customer service, and the Vice President of Sales - John wanted to even try to fight and he became angry by clinching his fist and grinding his teeth and became aggressive in his stance and tone. There is no quality in this home and Cindy the superintendent is worthless. Things are slowly getting done months and months later thanks for John S and Tad. The subcontractors they are use are worthless too. No attention to detail and I had to tell them how to do there job and how they messed things up. Multiple people from lennar and ...

Lennar responded:
Hi Justin, thank you for sharing a detailed review. We want to apologize for the poor experience you outlined and the multiple frustrations with getting work completed in your home. If there is anything we can do to help with outstanding items, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

"Everything is included" that slogan is really true. I was really surprised, when I viewed the models, I was pretty much viewing my home, when I walked into my new home

  • Hope G.
  • Verified HomeBuyer
  • September 26, 2021
  • Sun City Center, FL

If you were lucky enough to have Peter W. as your loan officer. He was absolutely fantastic. Very professional!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not the best experience

  • Misael M.
  • Verified HomeBuyer
  • September 25, 2021
  • Zephyrhills, FL

The buying process was good, but after the purchase we have some situations with the house, the dishwasher, the cabinets and some more, after 5 months nobody do anything.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - Did what they needed to do to make thing right

  • Kadeem A.
  • Verified HomeBuyer
  • September 23, 2021
  • Ruskin, FL

Did what they needed to do to make thing right

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Will not buy a Lennar home again.

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2021
  • Sun City Center, FL

Will not buy a Lennar home again. Quality and craftsmanship no longer exist because its about producing as many cookie cutter homes as possible. Home River is a joke and the HOA cares more about a weed in someone's yard then the roads being filled with parked cars to where people cant get through or sometimes get out of the driveway in a safe manner. Numerous times the trash truck cannot get through so our trash sits full.

Lennar responded:
Hi, thank you for writing a detailed review. We would like to apologize for the frustrations you have experienced since closing on your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar - Excellent sales folks.

  • Anonymous
  • Verified HomeBuyer
  • September 21, 2021
  • Sun City Center, FL

Excellent sales folks. Joe Martin, in sales is great. Loan processors are great. Karlene Camero and Noah Johnson are wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Team

  • Sabrina K.
  • Verified HomeBuyer
  • September 21, 2021
  • Hudson, FL

Nice and simple process, love the everything included.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Stress free and no questions unanswered

  • Joseph L.
  • Verified HomeBuyer
  • September 21, 2021
  • Wimauma, FL

I was walked thru every step of the process with my questions answered. I bought the home but never saw it until my walk thru before closing. I lived over 1,000 miles away but with weekly updates and pictures I could follow the building process. I have been extremely happy and of the minimal issues I had Lennar has fixed every one.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loan Process

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2021
  • Wimauma, FL

We worked with Lennar for 3 Months just to find out we got approved for a loan 3 days before closing. Imagine not getting the loan and wasting 3 months of house hunting? When we were asked for documentation they were uploaded into the portal within hours. We were asked for those documents again days later as the representative wouldn’t be able to find it without me telling them where it was. This was not an easy process. My previous home purchase was seamless compared to this catastrophe.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - The experience getting into the home wasn't so bad but when we

  • Samantha J.
  • Verified HomeBuyer
  • September 15, 2021
  • Zephyrhills, FL

The experience getting into the home wasn't so bad but when we got in there issues started happening like paint peeling stucco peeling and a dip in the floor only after a month put in ticket requests 3 times sent pics and haven't heard back about anything somebody reached out to offer some discounts and a screen door but the issues never got fix so my rating started out a 9 when we moved in but has gone down because nobody has gotten back to me about repairs.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 1

Lennar - Dealing with Lennar for the past couple months has been nothing

  • Luis P.
  • Verified HomeBuyer
  • September 07, 2021
  • Zephyrhills, FL

Dealing with Lennar for the past couple months has been nothing short of pure misery a complete disappointment. You open a warranty request and they keep you ignoring you. Multiples times I'm been trying to hold the warranty service from my community and not luck.

Total Score 4


Quality 2

Trustworthiness 1

Responsiveness 1

The ease of the pr

  • Robert M.
  • Verified HomeBuyer
  • September 07, 2021
  • Riverview, FL

Great Builder great homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Been treaded like family

  • Jose M.
  • Verified HomeBuyer
  • September 03, 2021
  • Wimauma, FL

The do a quiality work on those home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Robbie Christy, contract supervisor, Warranty department Shawn Mallard we’re both outstanding

  • Helen G.
  • Verified HomeBuyer
  • September 01, 2021
  • Wimauma, FL

Lennar has always been my choice in a builder. The home in Northern Va. was a Lennar home and stood the winter elements. I have had excellent experience with them

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The process is fast, but this tendency reduces quality.

  • Dalissa C.
  • Verified HomeBuyer
  • September 01, 2021
  • Hudson, FL

The process is fast, but this tendency reduces quality. No buyers remorse, but be prepared to have to possibly deal with issues right after moving in to the home. For me it was replacement of the exterior water pressure backup spout, repairing a roof leak, and broken doorbell chime. I notice other minor things pointing to lower quality of work like crooked windows for example. But I am still happy with my purchase as any issue I encounter so far they do service eventually. I moved in 4 months ago.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Alot of work had to be done in the house,after closing as the

  • Penelope M.
  • Verified HomeBuyer
  • August 31, 2021
  • Wimauma, FL

Alot of work had to be done in the house,after closing as the workmanship is so poor.We still have a hole in our foundation needing to be fixed and our fence has still not been put v up as promised nor has the grass been re graded or a retention wall placed as promised.Itvis a nice community but buyer beware.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - Two cabinet doors broke right after we moved in.

  • Ingrid V.
  • Verified HomeBuyer
  • August 31, 2021
  • Apollo Beach, FL

Two cabinet doors broke right after we moved in. Kitchen floor toe kicks paint came off. We are still waiting for cabinet company to complete repairs but the closest appointment is in mid November. Disappointed

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - Costumer service is Awsome but some things think could have been

  • Carlo M.
  • Verified HomeBuyer
  • August 31, 2021
  • Wimauma, FL

Costumer service is Awsome but some things think could have been done little better in the house

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Lennar family did an amazing job from beginning to end.

  • Patrice M.
  • Verified HomeBuyer
  • August 30, 2021
  • Sun City Center, FL

Lennar family did an amazing job from beginning to end. Everyone was great. I would recommend them to anyone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Warranty issues are hard to get fixed

  • Brian H.
  • Verified HomeBuyer
  • August 26, 2021
  • New Port Richey, FL

There are many warranty issues that are hard to get fixed due to so many issues with other homes.

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 3

Everyone is very polite

  • Thomas L.
  • Verified HomeBuyer
  • August 26, 2021
  • San Antonio, FL

Happy that we gave moved here, but management does not respond well to facilitate open maintenance issues

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2