Lennar Reviews in Tampa St. Petersburg, FL

My experience with Lennar has been quite disappointing. Despite being promised that all pending tasks would be completed prior to closing, several important items were left unfinished. They were in a rush to close all the homes by November and there was no focus on completing the work before closing. The closet doors were not fixed, shower rods were not installed, the painting was not done to a satisfactory standard, and there were drywall cracks and partially painted lanai door. I would not recommend purchasing a home from Lennar. They did not demonstrate a customer-centric approach and their responsiveness declined once the closing was completed. Despite repeated attempts to follow up on the unresolved issues, the builder seemed disinterested in resolving the matter. I strongly advise against purchasing a home from Lennar. It may cost a bit more, but it would be worth considering other builders such as MI Homes or Pulte Homes. It is important to thoroughly research the options and make an informed decision before entering into a deal with Lennar. ... More

Bad quality materials. Not value the money.

House was left dirty. Dirt was left behind the washer cannot see. Dust on the window shelves Garage was dirty The edge was broken I have never seen this in any home I bought I bought 3 new homes in Chicago Never like this this was the worst experience

Terrible customer service! Pressure to close on home when not ready. Told us to move form 4 states away that it was ready to move in. It was still rough, not finished. Had to live in hotel for a couple of weeks after closing. Poor responsiveness from managers. Shabby finish work. I will never buy from Lennar again and will do my very best to warn future customers.

Many details in the Townhome and very poor effective attention

Was literally told during NHO walk I cannot postpone closing as home was not completed. Here we are 65 days after closing with same issues from NHO walk. Constantly told things which are lies,

the quality of home is not up to the mark, closing was rush. There are many things that are not fixed, done, or ready upon the closing of the homes. After moving in, a lot of issues were found and took almost a month to fix most of things.

Terrible experience moving in. I will never buy from Lennar or reccomend to anyone after this horrifying experience.

Go with another builder! Lennar doesn’t build quality homes.

Lennar have no integrity. I still have issues with blue tape. Submit work orders and they are closed without being done. I will not recommend Lennar at all. From the sales representative (Jeannette Beltran)to, the person I did the new home orientation (Annisa) to the Construction Man. (Chris) no integrity, don't solve your issues. Rick is another one that keep calling me to make appointments and mever show up to fix the work orders. Lennar is a circus

Home building process not done in correct order causing more work appearance problems. Paint on driveway and patio pavers, paint drips on floors and walls, texture sprayed on our kitchen cabinets, no power to one of our bedrooms.

Exterior and interior construction was rushed and shoddy. Construction manager and supervisor lied so much to homeowners on what they've promised they were going to do. My cabinet has a cracked before moving in September and still waiting on replacement. Still waiting on lanai to be installed as well. It's almost February now and nothing has been done. They put so many tapes to all over the house to remind them which ones needed attention and all they did was took them off. Nothing has been done. I will never reccomend Lennar. What I will recommend is a class action lawsuit against them. ... More

I have worked with several other builders and this home buying experience with Lennar by far is the worst. Builder rushed closing when the house was technically not ready. Lots of issues were promised to be fixed by move-in and ended up taking over months. Severe plumbing issues were found and quality of workmanship and materials is way below standard. I will never buy another house from Lennar again.

We still have a cabinet that does not have a door and our other work order that we opened about the house has not been started. No one has contacted us back regarding these issues.

Half of 1st floor tiles is hollow, door on 2nd floor master bed not closing, lawn on front yard is die, No one respond on this issue only asking feedback even not showing up and look at it.

subcontractor and superintendent have come out to fix thing and just make thing worse. My Husband and I have been in the construction industry for many years and this is the worst customer service. maybe you should have the subcontractor and superintendent who built the model build the rest of the development very disappointing.

Lennar is the most unorganized company we have ever dealt with. Don’t ever buy a model home from them and always get the inspection.

Was left with dead SOD, every day I discover a new issue with the house. When I moved my stove there was a huge hole on the wall which I’m sure allows for uninvited guest (bugs) to make their way into the house. When we contact them for issues they don’t respond in a timely manner

I never take these surveys but always will for Lennar. Out experience has been atrociously poor. 1 star is not a low enough rating. Ridiculous amount of issues with house and horrible customer service.

From the day I bought this home it has been a disaster. On the day I bought the home they were an hour late at the title agency and didn’t even have a room for us to close in. Then we ending up closing on a fold out table with some random guy who farted in my husbands face. Then our mailbox key didn’t work for over two weeks and then they had to rekey the mailbox. When we called our sales guy he said this has been a issue with a lot of home buyers. Why weren’t we warned before we moved in? On top of that the quality of the home is mediocre. I have lumps in my carpet, my floor creaks, the paint rubs right off the walls, the tile in the master shower grout has come up all over, the shower door creeks. The list goes on, every time I contact my rep it takes days for a response and I honestly don’t think I will every buy a Lennar home again. I own two homes my other home was built in 1978 and I have never had an issue, I bought this new home and have had more issues that I can count. ... More

I would never recommend buying a home from Lennar. It was a nightmare from start to finish and still is to this day. The process took 3 agonizing months to close because their mortgage team had issues with us not being married or FL residents yet. Then we found a ton of things wrong with OUR BRAND NEW HOME. They made us do a new home introduction 1.5 months before we closed and then a month after we closed when we finally got to move in, we found a whole list of things that made our 800K home feel like a foreclosure home. I cannot take a bath in our tub because they have so much crap caked on the bottom of it from painting and whatever else they used, our appliances are rusting very bad, our floors are uneven and the furniture rocks back and forth. Poor quality and they rip you off on price. The home next to us (a townhome as well) sold for 300K less than we paid and they have more sq footage. I could go on and on but it’s not worth my time anymore to deal with them. My parents were going to buy a home as well and after our experience I told them to never buy a Lennar home. Thanks but no thanks Lennar. You couldn’t even send us our Key fobs. We had to drive an hr and back to pick them up. Real classy ... More

A number of items brought to the field supervisors attention were ignored or he said he would "take care of the" and then ghosted us and did nothing to complete and repair items. Ex: missing trim pieces, delaminated cabinet shelf, vanity cabinet door chipped, mulch missing around palm trees, trees blown crooked by the hurricane (which hit 2 weeks before closing) chipped floor tile. drywall mud and paint on outlets and switches, overhead garage door not closing properly, interior doors not painted on top and bottom per mfg. warranty requirement. The quality of install on many items is so poor the only fix would be to demo the items and reinstall. Ex: doors not plumb, uneven floor tile. The paint on the walls and trim is incredible low quality and the paint job itself is messy, sloppy, uneven and of the lowest quality I have ever seen. ... More

horrible deceptive terrible experience poor construction work could not care attitude it is all about the money

Company has been absolutely horrible since moving into the house. I’ve been here for less than a month and a half. I’ve had a roof leak due to my vents not being installed properly. I’ve had breakers go out. I’ve had things not sealed and also I’ve had a hole open up in my lanai. Trades people have been scheduled to come out they no-show customer service reps also ghost you when you try to get a response out of them. I paid 421K for my house and Jesus Christ. I can’t believe paying that much money gets you such bad customer service Lennar is a horrible company. Do not buy go elsewhere.

Please check everything very carefully before accepting house. There are many issues in the house and warranty sucks. Please stay away from purchasing Lennar if you have other builder options. Lennar delivers poor quality house. Also their sales and construction team is very irresponsible and careless. They usually don’t listen and deliver on promises they make to customers.