Lennar Reviews in Tampa St. Petersburg, FL

I'm a little biased against Lennar, who has always been a very good home builder, because my HVAC within the home is inadequate. After the "missing insulation" was installed, the excessive heat was better but the unit(s) still do not meet demand. All ASHRAE standards and calculations clearly indicate that the tonnage is well below what is needed for this (size) home. Lennar staff blamed the County and others for their equipment selections/design. I've filed the initial claim and will continue to monitor and document. Very disappointed.

I just wish they would have put more effort into making the houses perfect.

Everyone I meet with was very helpful and informative… that ranks very high with a purchase!

Sales Agent did not disclose property was in a flood zone. Lennar Mtg Rep figures was way off and was not meeting VA guidelines. Was forced to sign punch list stating everything was completed to be able to close. If punch out list not signed it would cost the us the buyers. Lennar promised to complete the pending items on the list from April 2021 and it is now August 2021 and we are still waiting after several request made. Very disappointed with Lennar and will never refer Lennar to anyone.

We had a great experience purchasing through Lennar. Everything went very smooth

The only thing good about our experience with Lennar was the sales rep. She was very nice and extremely responsive and helpful. Once we closed on the house, Lennar seemed to not care at all. They got their money and they wiped their hands of us. There have been so many issues already. We've been in the home only 4 months and have had to make a claim with warranty over 10+ times. There seems to have been absolutely no oversight on the build and it shows.

I did not have the opportunity to talk with the builders as my home was already completed when I moved in. I am still trying to get the Survey and pictures for my home which has not been successful as I keep getting the runaround from Lennar. I have pictures of my neighbors homes and survey information but not mine. I was told to take my phone camera and take pictures of my home? It has been 5 months and I cannot do any work on my home until I get this information. So disappointed with Lennar and all the runaround I have been getting.

good serves and good houses

The workmanship-Mediocre, horrible interior paint job, lack of any attention to details regarding the finishes. No gutters at all. Materials-The cheapest of the cheapest that they could get ahold of. The cheap double sink is a nightmare to look at and to use. The paint goes away just by touching it, the bathrooms have a porcelain set that costs 8.99 but the worst one is the floor that chips just by looking at it. The Carpet is no exception to their cheap carnival of low-quality materials. A tiny loud food compactor and a loud and cheap dishwasher.

Lennar is well organized which made the purchase smooth and pleasant. The people who work in different segments demonstrate professionalism and responded to my question in a timely manner

Still waiting on repairs

Great house and so far the community had been great to us.

Great service. Thank you very much

Nice neighborhood with lots of things to do

our house AC flooded 2 months after moving in. It was a horrible experience and hardly anyone helped us get things resolved until the Regional Manager stepped in. Ken did an incredible job but all other employees of Lennar that I talked to seemed uninterested and negligent while our home was flooded.

Communication was horrible. Pretty bad and very stressful experience with the closing process.

The experience was tough not in a bad way but more frustrating with the documents process and the communication other then that they got my loan pushed through and I closed with no issues I would recommend them again with no hesitation just needs a few tweaks to help with the load of loans that they have

While I do not believe my home is a disaster, I do feel there is a culture of doing questionable work for the sake of turning a sale quickly and then returning to resolve the initial lazy and sloppy work. Our builder told us he was in our home quite a lot during the build, but he failed to faithfully audit his teams work. What the SINGLE MOST OFFENSIVE thing he did was cause damage to the doorway the day of our closing and was not responsive to fixing the damage. When he finally sent workmen to repair the doorway, the workmen did a laughably embarrassing job. Lennar customer care and other Lennar management team members were in awe at what they saw. Customer Care associates were the bright note in an otherwise disappointing experience. The pond view behind my home has resembled a landfill and it was me alone that went out and pulled trash and construction materials out of the water. I truly understand the growing pains any new home and community can go through but there is an obvious vibe evident that management here is not on point. I do not feel Lennar cares. ... More

Customer care reps are difficult to reach Very slow to respond Hoa doesn’t have upto date info on services available in this new community Construction manager Travis is awesome —answer s the phone and goes out of his way to help

Great people to work with, thanks lennar!

Experience was good, like my home and feel very happy with my choice.

Lennar employees we worked with were very nice and helpful throughout. My main complaint is the agent said we were getting certain amenities to the house such as the house being set up as a smart home. That wasn’t the case. There were other things we thought we were getting with the home but were disappointed when that was not so. I love our new home and our community, but the lack of knowledge of my agent displayed and the let down we felt put a sour taste in our mouths about lennar. And the end when we brought these things up during our final walk through, but said those types of amenities were for “luxury homes, in more upscale communities”. That comment stayed with me after we moved in, I started to notice, things about the house that appeared rushed and sloppy. Paint and plaster on the floors, tub, carpet. Random screws protruding from the ceiling. When I walk barefoot upstairs, there are certain places I can actually feel like a nail or screw that wasn’t drilled or hammered all the way through. I will be a little more detailed in how I inspect my next home when the time comes, especially if it’s a Lennar home. Again, all the employees we interacted with were very courteous and nice people. ... More

HOA process is extensive

Great Value for the price paid

The overall purchasing and closing was great. I was kept informed throughout the process. The follow up on the numerous issues with the home has been tedious at best.