Lennar Reviews in Tampa St. Petersburg, FL

This was a HORRIBLE experience especially as a first time homebuyer. I understand delays because of COVID, but no reason for the craftsmanship to be so poor. I can’t even get in contact with anyone to come out and fix the piece in our contract that they legally have to fix and we closed 3 months ago! The communication has been TERRIBLE after we signed our commitment. Closing kept getting delayed because no one wanted to do their job. There was so much trash including beer cans on the property during building. I would NEVER recommend a Lennar home.

How long does it take for cosmetic repairs? I was off from work 5 days for closing and I spent another 5 days after Christmas waiting for technicians to complete the scheduled job request. I communicated with Lennar staff voicing my concerns and was advised I need to schedule another request Monday through Friday? Would I recommend Lennar- absolutely not. I put down 20% and this is what I get! No not happy at all.

Horrible service and worst process I’ve ever been through while buying a home

It is sad to see that the so called “Construction manager” don’t care about the construction but to have the “job” done. I closed in November and I did not even get a welcome package until this week. The sales team is excellent (Ali Meye) and they care even after the sales is done. I really wish somebody from Lennar with some kind of power within the company could contact me and go to home. Nobody gives us a name or a phone number where to call and how to solve the problems. I am in conversation with a new rep. (Tyler) who seems that he cares, however the people that they used to built the house are now “very difficult” to contact us. I really recommend to RESEARCH DEEPER and to think twice when you are planning to buy a house from Lennar ( at The Mirada). ... More

Lennar Title was so bad and the experience with closing ruined the experience of home buying. It took 4 hours to close because they were so backed up. The woman was so rude and we did it from my car. The quality of appliances is so bad, they are pieces of crap and I wish I just got some cash instead. Still unresolved issues.

Lennar is one of the worst companies I have even dealt with. There were and still are so many issues with our home and when a claim is submitted nothing happens. When we eventually get contacted for a claim we are told that it’s a cosmetic issue or it’ll be MONTHS before they can do anything. I go out of my way to tell my friends and family to think twice before buying with Lennar because they do not care about they customers. DO NOT BUY FROM LENNAR - unless you want to waste your money and time.

Do your research. I have been in my home for almost 4 months and still have things getting fixed. From a chunk missing from stairs to broken tile throughout the house. Poor workmanship seems to be a trademark of Lennar and the customer service is even worse.

5 months and still have a few same issues since I moved

Let me start by saying from the time I've dealt with the sales team all the way through to the Customer Care Team was a horrific experience. I bought my home in July 2021 and we are now in November 2021 and the defects in my brand new home have still not been completed. my bathroom shower pan was defected and it took 4 weeksand attempts with Lennar and Stewart tiling to completed the reinstallation on my shower pan. the time were poorly affixed after installing a new shower pan. I know now I would never hire anyone from Stewart Tiling or purchase a new home from Lennar. I really have to say this but the Customer Care Team is by far worse to deal with. I would never consider Lennar when buying a new home. These home are built quickly so I suggest any new home buyer really pay attention at their walk thru. ... More

Absolutely horrible experience. Horrible Quality , customer service, and the Vice President of Sales - John wanted to even try to fight and he became angry by clinching his fist and grinding his teeth and became aggressive in his stance and tone. There is no quality in this home and Cindy the superintendent is worthless. Things are slowly getting done months and months later thanks for John S and Tad. The subcontractors they are use are worthless too. No attention to detail and I had to tell them how to do there job and how they messed things up. Multiple people from lennar and the sub contractors attempted to cut corners several times in front of me even after I told them that it needed to be done correctly. I never asked for perfection. I will never purchase a lennar home or recommend them to anyone. ... More

our house AC flooded 2 months after moving in. It was a horrible experience and hardly anyone helped us get things resolved until the Regional Manager stepped in. Ken did an incredible job but all other employees of Lennar that I talked to seemed uninterested and negligent while our home was flooded.

Throughout the entire process there was very poor communication.

Worst company ever! Wouldn’t recommend to my worst enemy!

It hasn’t been 5 months and our cabinets are ready to come off the wall. I wished I had did more research on Lennar construction.

I have been dealing with an open issue at my new home since we closed on 10/21/2020. I have in writing that if the front and back yard does not grow correctly, Lennar will replace. I have a huge gap in my front door, I was told the part is on back order and they will get back to me soon. its been 6 months that we have lived with a gap that you can see daylight from, 6 months. they are unfilled holes in the front of the house above the garage, the front shingles were put on with very little workmanship! I was told the excess glue and shingle would me cut off/wiped away, that never happened and its been 6 months. I asked for something simpler like help with the sprinkler system my knowledge rep never cared enough to reply. I was promised a screen sliding door for the mishaps. that never came! I expect more from a Company of this standard. I have lost all faith in Lennar. ... More

If I could do this all over again I would definitely go with a different builder. The home that me and my wife purchased was very cheaply built. I waisted my VA home loan and I wouldn't recommend anybody to buy a home from them. They use cheap contractors to build and fix things so you pretty much get way less than what you pay for. I've been complaining about different issues shortly after moving in.

Issues have not been resolved from November of 2019 it is now April 2020

They did not kelp their promise to fix things before closing. And they even did not fix things after closing. Never buy new from them or will not sign closing documents only after they fix everything.

I am not happy with anything from Lennar

Landscaping that dies in just a few months and filthy bath tubs with rings that cannot be removed and no warranty service for either. Buyer beware

Really do your research. Do a very thorough walk through and Che k every little thing. Everything! And do not sign until it is all done properly. No promises! Repairs first.

It all starts with lies. First, they sent you emails stating you need to change all utilities before the closing date only to allow you to be responsible for all the water and electricity used to finish the home. Then, you are faced with a high bill to congratulate you on your new home. Many minor issues you begin to see in the home that you didnot grasp during the 20 minute walk thru. All good and beautiful till you add a service to your home and then they claim you violated your warranty and they scratch it off the list as if you screwed yourself and they were waiting for you to fall. They are very quick to respond to issues but all issues are never resolved. They use companies that are only in their favor. I moved in April and already the paint outside is chipping. CANNOT WAIT TO SELL AND BUY SOMEWHERE ELSE. ... More

There are several things wrong. My home flooded within 24 hours of moving in, due to Brandon *Building Site Manager* not properly installing a whose on my washer. Ultimately causing 3-areas of my home to have water damage, mold/mildew and wet carpet. Took the builder 3-months to rectify the problem through warranty department. Builder was not flexible with home owners. Builder insisted the homeowner take off work for repairs instead of working around homeowners schedule. Lennar made a lot of written (via email) promises and never kept them. Horrible Experience. I will never recommend Lennar to anyone looking forward to purchasing a home. It has been a horrible experience. ... More

I would give 0 stars if I could!!!!!! My experience with Lennar has been HORRIBLE outside of the person I worked with in finances. I have been lied to by the sales department, construction manager, lawn company, HOA and warranty company. My home was poorly built and now I have to put in service request to have patch work done, when they people doing the work decide to show up. When someone FINALLY comes, rather complete the work the error is pushed off on another trade. I really wish Lenna would stand behind the quality they advertise during the showing.

I would not buy from Lennar again. They are irresponsible, rude, and dont care about you as the buyer. Having a lot of issues with the home still and they are not fixing. My wife and I were made homeless because they were trying to make their numbers for the month. They asked me to walk through the home at 11PM in the dark. The trades they hire are the lowest rated and dont speak English. I would not buy from them and I would give 0 stars if possible.