Lennar Reviews in Tampa St. Petersburg, FL

I’ve spent so much time and effort trying to get Lennar to make things right I’m not going to spend a lot of time on this review. You name it; it’s broken or done haphazardly. NEVER again. And lastly, broken promise after broken promise to make things right. It’s not just me, any time I talk to a neighbor they’re dealing with the same thing. Completely unreal.

They closed home without fixing all the problems I mentioned. And now I'm struggling. Their responsiveness to issues are really zero. Also, the material they build is not so good. I will never recommend anyone to buy from Lennar.

I had a very very unhappy home buying experience with Lennar. Starting from the sales to finance to home construction, ar every step, the whole experience was very unpleasant and compromising. The quality of the construction was suboptimal and there are multiple visible flaws that were not corrected even after they were reported in the inspections. The new home walkthru and final inspection process was so painful with so many open issues and construction manager was not ready to fix. To make the matters worse, I was promised some fixes which I had to follow-up multiple times. The way my home was handed over was even without cleaning. All the Lennar associates that I had to interface were not responsive and not customer friendly. They feel they are doing me a service and am very disappointed with the whole experience ... More

This was one of the worst experiences I have ever had. Lennar cares only about profits and quality of work, nor customer services/experience. Stay away from Lennar they are a rip-off.

Several outstanding warranty issues have not been resolved nor any attempt to fix them. Deena my construction manager and warranty contact will not respond and fix MANY ITEMS THAT WERE NOTED SINCE PRIOR TO MOVE IN DATE. Customer service at this community is the worst I have ever experienced. I have purchased multiple new construction homes since 1991 and Lennar is by far the worst experience I have had. Deena is terrible! I have broken tile; granite counter top; incomplete landscaping; weeds all around my home; a nasty rusty nail sticking out of the concrete in the garage; my AC unit is not working; terrible mismatched pain job throughout the house. These items were noted in final walk through approximately 5/18/22 and not one of them are fixed! I see Lennar rapidly completing new homes to sell and make a profit but has COMPLETELY NEGLECTED TO FIX THE ITEMS IN MY HOME. Absolutely ridiculous. I would like to work with a different construction/warranty manager as Deena is not doing her job and has demonstrated zero effort in resolving my warranty issues. I give LENNAR a zero for customer service! Absolutely terrible! ... More

Very bad experience home took forever to build at closing needed so many repairs close anyway because Lennar said things would get taken care immediately that’s not the case still waiting very disappointed

Very bad experience for all peoples in lennar

I never expected the following from the Lennar a reputed builder! 1. We were told that the house will be closed by October-November of 2021. But the house was closed on April 28, 2022. The 6 months delay. 2. The house was not ready at the time of closing. We were forced to close the home on closing day since me moved from out of state. The new closing date would have been 1-2 months later. 3. The quality of workmanship is poor with lots of issues. 4. Lennar still have to fix the issues with drywall, electric wiring, garage door, kitchen cabinets, carpet, painting, plumbing etc. 5. Due to delay in closing, our home mortgage interest was increased by 2.25% which increased our monthly mortgage payments. 6. Except James the sales person, no one responded to our phone calls and messages in timely manner. I hope Lennar would compensate us for all the pain and embarrassment we are going through. ... More

The builder uses low quality trades, makes numerous mistakes, and hires staff with no relevant construction experience. They fail to keep their word on basically everything, workers do not show up when scheduled, and, overall, Lennar is the McDonald’s of buying a house. Absolute garbage.

Very unhappy with this purchase, there are so many things wrong with the purchasing process with Lennar. Don't buy through their mortgage or title companies, get your own

Constantly finding stuff wrong with my home. Submitted issues for two months and still unresolved. They rushed the close, the house was not livable for the close and they forced us to close. I am unhappy with the quality of workmanship… everything seems rushed and messy.

My experience with Lennar, it's been a nightmare to say the least from the beginning to the end. My first walk through was a disaster, no electricity and the house looked like been hit by a hurricane, 2nd walk through was not much better house was dirty patches on walls, carpet had paint and dry wall stains everywhere, doors and trims weren't finish, tiles in both showers needed to be replace, cabinets and pantry were missing shelves, all 3 pocket doors needed to be replaced and the list goes on. 4 months after closing we are still waiting for all this to be completed. It was and still been a very frustrating and disappointing process. If I could go back I would never purchase a home with Lennar and for sure never will again ... More

Terrible experience. Be very careful with Lennar

Lennar insisted that they pay off my car with proceed from my sale in Atlanta. Payoff sent was 1000.00 over price and this money could have been put on mortgage. Lenders were VERY unresponsive, All of Lennars team except for one person in title were horrible at their job and never on the clock or in the office. Took more than 24hours for a return call and them they did not know anything.

This was a HORRIBLE experience especially as a first time homebuyer. I understand delays because of COVID, but no reason for the craftsmanship to be so poor. I can’t even get in contact with anyone to come out and fix the piece in our contract that they legally have to fix and we closed 3 months ago! The communication has been TERRIBLE after we signed our commitment. Closing kept getting delayed because no one wanted to do their job. There was so much trash including beer cans on the property during building. I would NEVER recommend a Lennar home.

How long does it take for cosmetic repairs? I was off from work 5 days for closing and I spent another 5 days after Christmas waiting for technicians to complete the scheduled job request. I communicated with Lennar staff voicing my concerns and was advised I need to schedule another request Monday through Friday? Would I recommend Lennar- absolutely not. I put down 20% and this is what I get! No not happy at all.

Horrible service and worst process I’ve ever been through while buying a home

It is sad to see that the so called “Construction manager” don’t care about the construction but to have the “job” done. I closed in November and I did not even get a welcome package until this week. The sales team is excellent (Ali Meye) and they care even after the sales is done. I really wish somebody from Lennar with some kind of power within the company could contact me and go to home. Nobody gives us a name or a phone number where to call and how to solve the problems. I am in conversation with a new rep. (Tyler) who seems that he cares, however the people that they used to built the house are now “very difficult” to contact us. I really recommend to RESEARCH DEEPER and to think twice when you are planning to buy a house from Lennar ( at The Mirada). ... More

Lennar Title was so bad and the experience with closing ruined the experience of home buying. It took 4 hours to close because they were so backed up. The woman was so rude and we did it from my car. The quality of appliances is so bad, they are pieces of crap and I wish I just got some cash instead. Still unresolved issues.

Lennar is one of the worst companies I have even dealt with. There were and still are so many issues with our home and when a claim is submitted nothing happens. When we eventually get contacted for a claim we are told that it’s a cosmetic issue or it’ll be MONTHS before they can do anything. I go out of my way to tell my friends and family to think twice before buying with Lennar because they do not care about they customers. DO NOT BUY FROM LENNAR - unless you want to waste your money and time.

Do your research. I have been in my home for almost 4 months and still have things getting fixed. From a chunk missing from stairs to broken tile throughout the house. Poor workmanship seems to be a trademark of Lennar and the customer service is even worse.

5 months and still have a few same issues since I moved

Let me start by saying from the time I've dealt with the sales team all the way through to the Customer Care Team was a horrific experience. I bought my home in July 2021 and we are now in November 2021 and the defects in my brand new home have still not been completed. my bathroom shower pan was defected and it took 4 weeksand attempts with Lennar and Stewart tiling to completed the reinstallation on my shower pan. the time were poorly affixed after installing a new shower pan. I know now I would never hire anyone from Stewart Tiling or purchase a new home from Lennar. I really have to say this but the Customer Care Team is by far worse to deal with. I would never consider Lennar when buying a new home. These home are built quickly so I suggest any new home buyer really pay attention at their walk thru. ... More

Absolutely horrible experience. Horrible Quality , customer service, and the Vice President of Sales - John wanted to even try to fight and he became angry by clinching his fist and grinding his teeth and became aggressive in his stance and tone. There is no quality in this home and Cindy the superintendent is worthless. Things are slowly getting done months and months later thanks for John S and Tad. The subcontractors they are use are worthless too. No attention to detail and I had to tell them how to do there job and how they messed things up. Multiple people from lennar and the sub contractors attempted to cut corners several times in front of me even after I told them that it needed to be done correctly. I never asked for perfection. I will never purchase a lennar home or recommend them to anyone. ... More

our house AC flooded 2 months after moving in. It was a horrible experience and hardly anyone helped us get things resolved until the Regional Manager stepped in. Ken did an incredible job but all other employees of Lennar that I talked to seemed uninterested and negligent while our home was flooded.