Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Lennar - I've had a few issues not so much with the house but with the
- Shirlene J.
- Verified HomeBuyer
- April 23, 2021
- Riverview, FL
I've had a few issues not so much with the house but with the homeowners association. Next to impossible to get anyone to respond. Adam, whom was the first person from Lennar I talked to to get the ball rolling for the buying process has gone way and above in helping resolve my issues with them. Adam deserves the most credit in this home buying process. My walk through guy was awesome as well. Explaining to a T everything about everything. Again he needs an applause.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - 1st Time Home Buying Experience was really smooth
- Anonymous
- Verified HomeBuyer
- April 22, 2021
- Tampa, FL
1st Time Home Buying Experience was really smooth
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Buyers must ensure the get the name and phone number of the upper
- Marlene A.
- Verified HomeBuyer
- April 21, 2021
- Wesley Chapel, FL
Buyers must ensure the get the name and phone number of the upper management before closing. If it is possible to have a converzation with them. That is necessary in case any complaint is not answered by the immediate managers, one can raise the complaint to a higher level. At the moment I have several problems that only the administrator gives me an answer and no management is able to write or call me to tell me how to solve the case. They close my complaints without being resolved, they don't care if I agree or not.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Happy with everything overall!
- Sean L.
- Verified HomeBuyer
- April 11, 2021
- Wimauma, FL
Happy with everything overall! Thanks
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - Love my townhouse.
- Maria C.
- Verified HomeBuyer
- April 11, 2021
- New Port Richey, FL
Love my townhouse. However I am almost 2 weeks moved in and my sons room and his bathroom have no power. Had to send in a request and it could be weeks before someone comes to fix it.
Total Score 4
Quality 0
Trustworthiness 0
Responsiveness 0
Real estate agent
- Anthony J.
- Verified HomeBuyer
- April 10, 2021
- Wimauma, FL
Keeps you informed with the process on the computer and verbally.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Sales representative was very polite and very helpful
- Frederick C.
- Verified HomeBuyer
- April 08, 2021
- San Antonio, FL
My experience so far has been pretty OK, until I move into my home and see how they respond with taking care of items that are still outstanding as far as the punchlist goes and then I can give you my honest opinion but right now so far so good.
Total Score 3
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - Absolutely love Lennar!
- Vivian M.
- Verified HomeBuyer
- April 08, 2021
- New Port Richey, FL
Absolutely love Lennar! They have been supportive and helpful every step of the way.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - Overall process was great.
- Anonymous
- Verified HomeBuyer
- April 08, 2021
- Lutz, FL
Overall process was great. There some hiccups towards closing with Lennar's lender, stuff that could have been avoided if the documents we provided were processed earlier, instead of the week before closing.
Total Score 4
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - The communication between staff was horrible.
- Anonymous
- Verified HomeBuyer
- April 08, 2021
- Tampa, FL
The communication between staff was horrible. For example my husband and I would talk to someone in the loan department and would expect that message to be delivered to the each person on our mortgage case, but instead we would have to explain our self again and again for the same matter. We also had short notice when it came to gathering information to be sent over, and was then told certain things would be accepted but came to find out later in the home-buying process it’s not accepted. The communication was so bad that on the day of closing we didn’t have a time to close. We were waiting ...
Lennar responded:
Hi, thank you for taking the time to share your experience with us. We are disappointed to hear about the frustrations you experienced throughout the process of buying your new home including the miscommunication between associates and the issues with your orientation. If there are any items that require further attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - Great experience and team responds as needed with issues.
- Milburn J.
- Verified HomeBuyer
- April 08, 2021
- Sun City Center, FL
Great experience and team responds as needed with issues.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
How bad my house looks inside
- Ann S.
- Verified HomeBuyer
- April 07, 2021
- Hudson, FL
I am def going to be writing a review. To news channel 8, Facebook , Instagram , Twitter. I am shocked at what my house looks like. There is not one piece of molding in any room that is clean and hole paint streak free. Not one. Two doors in house don’t close. Which they were told at walk through never fixed. Holes in both showers in tile. I am saddened that I spent this much money for a place that the inside is literally embarrassing. I have pics which I will be sending you. I will also be sending to social media as I can already tell I am not going to get this stuff fixed. The blue tape ...
Total Score 4
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - overall happy with the purchase .
- Rajani E.
- Verified HomeBuyer
- April 07, 2021
- Riverview, FL
overall happy with the purchase . working on few minor fixes with customer care.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The build of the house is amazing.
- Jessica M.
- Verified HomeBuyer
- April 07, 2021
- Ruskin, FL
The build of the house is amazing. The construction manager and employees are awesome. The realtor we were in contact with from Lennar was so helpful. Our lender with Lennar was awful. Communication didn’t exist with her. Would no recommend using Lennar lender to anyone.
Lennar responded:
Hi Jessica, thank you for sharing your review with us. We are happy to hear about your satisfaction with the build of your home. However, we are sorry to hear about the issues you outlined with your lender. If there is anything we can do to assist, please feel free to send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 3
Lennar - A wonderful buying experience for my husband and l.
- Blondie J.
- Verified HomeBuyer
- April 07, 2021
- Wimauma, FL
A wonderful buying experience for my husband and l.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Joey was great!
- Kandice S.
- Verified HomeBuyer
- April 07, 2021
- Riverview, FL
Joey was great! Anything I needed, he was available or pointed me in the right direction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
On time closing
- Alain H.
- Verified HomeBuyer
- April 07, 2021
- Wesley Chapel, FL
Overall a good experience. Some details left behind, we are fixing it since are not major. The grass in the back isdamaged and still no replacement after two months. The value is in line with the product received. I'll buy again from Lennar, but will avoid these mid range properties.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar - I was not thrilled with the lending team, but every other aspect
- Anonymous
- Verified HomeBuyer
- April 07, 2021
- Sun City Center, FL
I was not thrilled with the lending team, but every other aspect has been smooth and helpful.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - I loved that everything was included.
- Anonymous
- Verified HomeBuyer
- April 07, 2021
- Riverview, FL
I loved that everything was included.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Brooke was amazing and made us feel at ease buying our home all the way from PA!
- Brittany L.
- Verified HomeBuyer
- April 07, 2021
- Wimauma, FL
We had an awesome experience with Lennar. As first time home buyers moving from PA to Florida, it could have been super stressful. They made it simple and enjoyable and we got an amazing home for the price. We love it and when small issues have come up, they have taken care of them very quickly. Would HIGHLY recommend Lennar. Thank you!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Responded to issues quickly.
- Geanette D.
- Verified HomeBuyer
- April 07, 2021
- Riverview, FL
Responded to issues quickly. Only complaint is the paint job and quality of the paint and there are 2 walls that are not leveled.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Lennar - Very pleased with floor plan
- Steven K.
- Verified HomeBuyer
- April 07, 2021
- Riverview, FL
Very pleased with floor plan
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - As of right now the only thing I’m not happy with is the matting
- Christopher U.
- Verified HomeBuyer
- April 07, 2021
- Hudson, FL
As of right now the only thing I’m not happy with is the matting under the carpet it doesn’t feel even under your feet. And when I’m there full time in July I’m going to issue a repair or replace ticket. But other than that I love the home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Poor Customer Service
- Reece T.
- Verified HomeBuyer
- April 07, 2021
- Sun City Center, FL
Warranty service rep lied to me and sales agent was not good.
Lennar responded:
Hi Reece, thank you for taking time to share your experience. We apologize for the issues you expressed regarding your service associate and sales representative. If there are any outstanding items requiring attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
Lennar - Enjoy the community I moved into.
- David H.
- Verified HomeBuyer
- April 06, 2021
- Riverview, FL
Enjoy the community I moved into. The process of buying a house is always stressful but Lennar made the process fairly smooth with few issues that were addressed along the way. Whenever anything came up resolution was quick.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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