
Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1216 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Lennar - Throughout the entire process there was very poor communication.
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Tampa, FL
Throughout the entire process there was very poor communication.
Lennar responded:
Hello, thank you for sharing your experience. If there is anything we can do to assist, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide and we will follow-up on your behalf. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Worst company ever!
- Lori F.
- Verified HomeBuyer
- March 23, 2021
- Wimauma, FL
Worst company ever! Wouldn’t recommend to my worst enemy!
Lennar responded:
Hi Lori, thank you for leaving your review. We apologize for any issues you have experienced with your new Lennar home. If there are any items requiring attention, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Cheap, cheap material....Wish I had looked up Lennar before buying their home.
- Covena C.
- Verified HomeBuyer
- September 24, 2020
- Riverview, FL
It hasn’t been 5 months and our cabinets are ready to come off the wall. I wished I had did more research on Lennar construction.
Lennar responded:
Hi Covena, thank you for sharing this review. We would like to apologize for the frustrations you have experienced with the cabinets in your new home. Please reach out to us directly at corporatecustomercare@lennar.com with any additional information you can provide, so we can follow-up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible Follow up and Feedback
- Corrie B.
- Verified HomeBuyer
- May 29, 2020
- Wimauma, FL
I have been dealing with an open issue at my new home since we closed on 10/21/2020. I have in writing that if the front and back yard does not grow correctly, Lennar will replace. I have a huge gap in my front door, I was told the part is on back order and they will get back to me soon. its been 6 months that we have lived with a gap that you can see daylight from, 6 months. they are unfilled holes in the front of the house above the garage, the front shingles were put on with very little workmanship! I was told the excess glue and shingle would me cut off/wiped away, that never happened and ...
Lennar responded:
Hi Corrie, thank you for outlining the issues you have experienced. We apologize for the delays and communication issues you detailed. Please send us a note at corporatecustomercare@lennar.com with any additional information you could provide, so we can review and follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Waist of my VA home loan
- Ben B.
- Verified HomeBuyer
- April 15, 2020
- Riverview, FL
If I could do this all over again I would definitely go with a different builder. The home that me and my wife purchased was very cheaply built. I waisted my VA home loan and I wouldn't recommend anybody to buy a home from them. They use cheap contractors to build and fix things so you pretty much get way less than what you pay for. I've been complaining about different issues shortly after moving in.
Lennar responded:
Hi Ben, thank you for your feedback about your experience. We are sorry to hear about the issues you have experienced with your new home. Please send us a message at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Problems with the house since before I moved in
- Anonymous
- Verified HomeBuyer
- April 07, 2020
- Riverview, FL
Issues have not been resolved from November of 2019 it is now April 2020
Lennar responded:
Thank you for sharing your feedback. We are sorry to hear you are still experiencing issues with your home. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very bad experience
- Yong S.
- Verified HomeBuyer
- March 31, 2020
- Tampa, FL
They did not kelp their promise to fix things before closing. And they even did not fix things after closing. Never buy new from them or will not sign closing documents only after they fix everything.
Lennar responded:
Hi Yong, thank you for providing this feedback about your experience. We are sorry to hear about the difficulties you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - I am not happy with anything from Lennar
- Thomas H.
- Verified HomeBuyer
- March 25, 2020
- Wimauma, FL
I am not happy with anything from Lennar
Lennar responded:
Hi Thomas, thank you for your feedback about Lennar. Please email us at corporatecustomercare@lennar.com with any additional details, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
No customer service
- Paul L.
- Verified HomeBuyer
- March 24, 2020
- Sun City Center, FL
Landscaping that dies in just a few months and filthy bath tubs with rings that cannot be removed and no warranty service for either. Buyer beware
Lennar responded:
Hi Paul, thank you for sharing your comments about your new home buying experience. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any additional details, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Disappointed
- Robert J.
- Verified HomeBuyer
- February 28, 2020
- Wimauma, FL
Really do your research. Do a very thorough walk through and Che k every little thing. Everything! And do not sign until it is all done properly. No promises! Repairs first.
Lennar responded:
Hi Robert, thank you for sharing your feedback about your new home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Regret purchasing my first home with Lennar.
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Riverview, FL
It all starts with lies. First, they sent you emails stating you need to change all utilities before the closing date only to allow you to be responsible for all the water and electricity used to finish the home. Then, you are faced with a high bill to congratulate you on your new home. Many minor issues you begin to see in the home that you didnot grasp during the 20 minute walk thru. All good and beautiful till you add a service to your home and then they claim you violated your warranty and they scratch it off the list as if you screwed yourself and they were waiting for you to fall. They ...
Lennar responded:
Thank you for sharing these comments about your experience. We are sorry to hear about the difficulties you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Snail Warranty Services “Drags Slowly”
- Anonymous
- Verified HomeBuyer
- September 25, 2019
- Wimauma, FL
There are several things wrong. My home flooded within 24 hours of moving in, due to Brandon *Building Site Manager* not properly installing a whose on my washer. Ultimately causing 3-areas of my home to have water damage, mold/mildew and wet carpet. Took the builder 3-months to rectify the problem through warranty department. Builder was not flexible with home owners. Builder insisted the homeowner take off work for repairs instead of working around homeowners schedule. Lennar made a lot of written (via email) promises and never kept them. Horrible Experience. I will never recommend Lennar ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Homeowners
- Monique W.
- Verified HomeBuyer
- September 24, 2019
- Wimauma, FL
I would give 0 stars if I could!!!!!! My experience with Lennar has been HORRIBLE outside of the person I worked with in finances. I have been lied to by the sales department, construction manager, lawn company, HOA and warranty company. My home was poorly built and now I have to put in service request to have patch work done, when they people doing the work decide to show up. When someone FINALLY comes, rather complete the work the error is pushed off on another trade. I really wish Lenna would stand behind the quality they advertise during the showing.
Lennar responded:
Hi Monique, thank you for sharing your comments about your experience with your new home purchase. We are sorry to hear about the difficulties you encountered. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Buyer Beware
- Rajiv P.
- Verified HomeBuyer
- July 31, 2019
- Riverview, FL
I would not buy from Lennar again. They are irresponsible, rude, and dont care about you as the buyer. Having a lot of issues with the home still and they are not fixing. My wife and I were made homeless because they were trying to make their numbers for the month. They asked me to walk through the home at 11PM in the dark. The trades they hire are the lowest rated and dont speak English. I would not buy from them and I would give 0 stars if possible.
Lennar responded:
Hi Rajiv, thank you for sharing your thoughts about your experience. We are sorry to hear about the difficulties you have had. Please send an email to us with any outstanding items, so we can review it for you. Our email address is corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
We saved and decided to purchase a home from lennars. When we were at the inspections they built the wrong house and they didnt even try to resolve it.
- Lomaglio A.
- Verified HomeBuyer
- July 17, 2019
- Tampa, FL
VERY POOR :
Lennar responded:
Hi Lomaglio, thank you for your comments. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Construction quality
- Adeel A.
- Verified HomeBuyer
- June 20, 2019
- Wimauma, FL
The quality of the work is terrible. The finish is horrible. Walking on the carpet is like waking on the nails. I have heard a lot about Lennar but I think now this company prefer quantity over quality. I will never buy or refer anyone to get a Lennar home.
Lennar responded:
Hi Adeel, thank you for taking the time to share your feedback. We are sorry for the experience you described. If you have items you would like addressed, please send an email to us at corporatecustomercare@lennar.com so we can review.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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