Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1304 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Worst new home experience ever
- Shaun M.
- Verified HomeBuyer
- December 20, 2022
- Wesley Chapel, FL
This is by far the worst new home experience ever, due to the fact that the home was poorly done and rush with missing cabinets in which I have to wait until Feb to get finished, poor and sloppy job on the interior painting in which half of the wall were not even touch and had to paint myself. For this to be a new home felt like a fixer upper, Felt sorry for the new construction manager in which no fault of his own was very helpful and tried to fix many of the problems in which I was not the only one. I totally blame Lennar for rushing and allowing the sloppiness that took place for an over ...
Lennar responded:
Hi Shaun, thank you for sharing this review. We appreciate the time you have taken and want to apologize for the frustrations you have faced with the state of your new home. Please let us know if there are any issues we can help address. Our team can be reached at lennarcares@lennar.com and will coordinate with the appropriate team, thank you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
bad
- Yadira L.
- Verified HomeBuyer
- December 13, 2022
- Riverview, FL
Bad quality materials. Not value the money.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Only care about closing homes not quality.
- Timm C.
- Verified HomeBuyer
- December 06, 2022
- Land O' Lakes, FL
I went in to this experience with Lennar with an open mind even though I read many bad reviews. In the beginning it was good and everything was progressing nicely. Then it hit dates changed multiple times which led to us being homeless for some time. Then we finally closed and it was evident that there was no detail to attention but we were promised it would be taken care quickly. Now two months in and I believe I have set the record for warranty ticket which the majority of them are not resolved. In short I will never but another Lennar home if I have a choice.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very bad experience with Lennar Builders/Sales person
- Anonymous
- Verified HomeBuyer
- December 06, 2022
- Riverview, FL
Quality of workmanship and materials are very poor. After an initial evaluation of the home, issues were notified ahead of time. The builder manager agreed to solve the issues and by surprise, the manager changed the mind and didn’t complete any updates as requested. After spending several thousands, I had to close with many defects in the home. Lennar didn’t complete the initial walkthrough issues identified and after two months of the closing, they haven’t fixed all issues. Also, more issues have been identified with several tiles issues (hallow tiles/different shades through the home and ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Not even built with basic completeness during the closing time
- Prabhu M.
- Verified HomeBuyer
- December 06, 2022
- New Port Richey, FL
Very poor quality Lot of missing things during the final walk issues are getting fixed only after so many follow ups Promising that everything will be resolved before final walk. But there were lots of missing and left overs during my closing time. I was in a worst mood when closing the house.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Never again will I purchase from Lennar
- DavidTsoi C.
- Verified HomeBuyer
- November 29, 2022
- Riverview, FL
What a nightmare, not recommend. Cheap quality & overpriced. Terrible workmanship
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst
- Balwant P.
- Verified HomeBuyer
- November 29, 2022
- Lutz, FL
House was left dirty. Dirt was left behind the washer cannot see. Dust on the window shelves Garage was dirty The edge was broken I have never seen this in any home I bought I bought 3 new homes in Chicago Never like this this was the worst experience
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Was not ready to close - rushed and horrible quality
- Karlyn G.
- Verified HomeBuyer
- November 22, 2022
- Wesley Chapel, FL
I don’t even think there’s enough space here for me to tell you guys how horrible the experience was buying a Lennar home from the mortgage people that I am ashamed have access to my Social Security number to the workmanship that I am now living in a home that Hass to be redone. There was paint on the carpet. Things were not done complete walls were crooked. This house is been a nightmare And two months and I’m still waiting to have things done and planned to be fixed because I’m last on the list because I’ve already signed the closing documents.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Complete disappointment
- Anonymous
- Verified HomeBuyer
- November 08, 2022
- Wesley Chapel, FL
Over a half a million dollar with the quality & workmanship of a motel 6. Home was dirty at closing, workers leave trash inside and outside your home. Paint chipping and peeling was left through the home. Door knobs and other fixtures falling apart. In order to have this repaired even one day after closing you must log on and submit work orders and wait. The cheapest & discontinued products were used (cabinetry, floor tiling, paint color and quality). Overall very displeased. Submitted anonymously because all of the defects have been repaired at my own expense. After having Lennar repair once ...
Lennar responded:
Hello and thank you for your detailed review. We apologize for the frustrations you have experienced and outlined above due to quality issues, and the responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The worst service in my life
- Manuel A.
- Verified HomeBuyer
- November 03, 2022
- Riverview, FL
If I could give negative points, I would put -5 points...From the beginning all the process have been a nightmare...The sale representative was completely unprofessional, I didn't receive any information from her except to the closing day when She was pushing me to sign the closing agreement but the house wasn't ready yet (No Gas meter, so we couldn't test the range, water heater and dryer). Then, during the final walk-thru we discover at least 20 issues that needs to be fixed before the closing date, but they didn't do it. Now, I request a warranty services because a couple issues in my ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Home was delivered without being finished
- Luis G.
- Verified HomeBuyer
- October 25, 2022
- Land O' Lakes, FL
Was pushed to close with the home with many pending issues that made the place not ready for move in. 2 months after closing and stilll many issues pending, There is no responsiveness from the Senior Construction Manager to cancel moleste items are n the punch list. Worst experience ever !
Lennar responded:
Hi Luis, thank you for your review. We are both disappointed and sorry to hear about the lack of response you have received regarding requests for your home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible customer service!
- Anthony R.
- Verified HomeBuyer
- October 21, 2022
- Tampa, FL
Terrible customer service! Pressure to close on home when not ready. Told us to move form 4 states away that it was ready to move in. It was still rough, not finished. Had to live in hotel for a couple of weeks after closing. Poor responsiveness from managers. Shabby finish work. I will never buy from Lennar again and will do my very best to warn future customers.
Lennar responded:
Hi Anthony and thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality of your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Terrible
- Juan C.
- Verified HomeBuyer
- October 18, 2022
- Land O' Lakes, FL
Just one word, the only good experience was the fantastic salesperson we had. Other than that everything else was and is hell. Construction is terrible, and warranty coverage is awful—very Bad Experience; the worst.
Lennar responded:
Good afternoon Juan, thank you for your feedback, we appreciate the positive and the not-so-positive as well. We are sorry to hear that you find the construction of your home and warranty coverage, terrible, please contact us with details if you would like us to follow up on any item or items. Send us a message at CorporateCustomerCare@Lennar.com - Lennar Customer Care.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
I really don't want rate Lennar. I believe Lennar to fit for construction industry.
- Kannan C.
- Verified HomeBuyer
- October 18, 2022
- Wesley Chapel, FL
I was forced to close before house was finished properly. I had 100 different issue while was forced to close my house. Still today I am having issue from Frame to Appliance. Lennar is to learn of What is Quality of workmanship, Trustworthiness, value for the price paid and responsiveness to issues. I think People created this survey should work on the quality assurance field.
Lennar responded:
Hello Kanan and thank you for responding to this survey. We are sorry for the poor experience you have faced with your new home. If there are still any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
BAD CUSTOMER SERVICE ONCE CONTRACT WAS SIGNED
- Bibhas B.
- Verified HomeBuyer
- October 18, 2022
- Riverview, FL
I had a horrible home-buying experience with Lennar and would never ever purchase anything from Lennar in my life for sure. Most of the Work was not quality work and customer service has been terrible with a lot of pending items on the day of closing and even 2 months after moving into the house. The sales representative has stopped taking calls. There was no cleaning or Welcome signs put up for my house and there were critical items like internet connection and mailboxes were not considered before closing homes for buyers. There were even lies which were told during home walkthrough because ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Dissatisfied
- Anonymous
- Verified HomeBuyer
- October 18, 2022
- Spring Hill, FL
Not happy over all with anything from Lennar. I can’t get anything fixed and it’s been a total nightmare. I would never recommend this builder
Lennar responded:
Hi, thank you for your review, we are sorry to hear this. If there is anything outstanding that you need us to help you follow up on, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worseevet
- Anonymous
- Verified HomeBuyer
- October 18, 2022
- Riverview, FL
Wish i never knew the existence of lennar,you guys are terrible in every way possible,i got frame with this house built with the cheapest material and if there is a chance to undo everything i signed with lennar,i would do it in a heart beat.myself and a few neighbors are coming for you lennar!!!
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Disappointed
- Jennifer B.
- Verified HomeBuyer
- October 18, 2022
- Riverview, FL
I have to say, buying our new Lennar home has been one of the most stressful experiences of my life. From our walkthrough (with no lights or AC), to closing day where these issues were still not resolved, to issues that are still not resolved in our home almost 2 months after closing. You have to jump through hoops to get things fixed, even when they been notated multiple times. The materials in the home are cheap- pressed wood cabinets and laminate counters in the bathrooms. It’s very clear that once the sale was made, we were no longer a priority. The workmanship inside the home is shoddy. ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Attention
- Leonardo G.
- Verified HomeBuyer
- September 20, 2022
- Lutz, FL
Many details in the Townhome and very poor effective attention
Lennar responded:
Hello Leonardo, we appreciate your review and apologize for the many details you have found in your Townhome. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com with your address and listed issues you need us to follow up.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Lies… do not buy
- Joel P.
- Verified HomeBuyer
- September 20, 2022
- Plant City, FL
Was literally told during NHO walk I cannot postpone closing as home was not completed. Here we are 65 days after closing with same issues from NHO walk. Constantly told things which are lies,
Lennar responded:
Hi Joel and thank you for writing this review. We want to apologize for the frustrations you have experienced with your new home. Please message us with details of anything outstanding in which we could provide some follow-up at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Not worth to buy
- Anonymous
- Verified HomeBuyer
- September 14, 2022
- Riverview, FL
Its not worth to buy. Lots of challenges and pains.
Lennar responded:
Hi, we appreciate your feedback. Please let us know if there is anything we can do to assist you going forward, do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 4
Buying from Lennar WORST real estate mistake I have ever made.
- Amanda K.
- Verified HomeBuyer
- September 14, 2022
- Sun City Center, FL
From the lack of sales support, to the purchase agreement to the mortgage process to closing and service after closing HORRIBLE experience. The home is poorly built several structural issues, flooring issues. Worst real estate decision I have ever made.
Lennar responded:
Hello Amanda, and thank you for taking the time to write this review. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow-up on you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
So sad how Lennar is building these homes wish I would have built with someone else.disgusted!!,,
- Anonymous
- Verified HomeBuyer
- September 13, 2022
- Land O' Lakes, FL
Very dissatisfied we have built 3 homes in fl and I would never buy a Lennar home again. Very poor workmanship. Totally stressed out from dealing with them. They slap their homes together and don’t care how they look.
Lennar responded:
Hello and thank you for your feedback. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Overall experience was not good
- Shacobi R.
- Verified HomeBuyer
- September 13, 2022
- Sun City Center, FL
Make sure before you close you have builders fix any issues don’t sign and let them promise that it will be fixed
Lennar responded:
Hi Shacobi, and thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
Complete Junk
- Anonymous
- Verified HomeBuyer
- September 06, 2022
- Ruskin, FL
I’ve spent so much time and effort trying to get Lennar to make things right I’m not going to spend a lot of time on this review. You name it; it’s broken or done haphazardly. NEVER again. And lastly, broken promise after broken promise to make things right. It’s not just me, any time I talk to a neighbor they’re dealing with the same thing. Completely unreal.
Lennar responded:
Hi , thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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