Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1304 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
My Experience is Very bad
- Vairamuthu M.
- Verified HomeBuyer
- August 30, 2022
- Wesley Chapel, FL
They closed home without fixing all the problems I mentioned. And now I'm struggling. Their responsiveness to issues are really zero. Also, the material they build is not so good. I will never recommend anyone to buy from Lennar.
Lennar responded:
Hi Vairamuthu, thank you for your comments. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very Poor home buying experience
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Wesley Chapel, FL
I had a very very unhappy home buying experience with Lennar. Starting from the sales to finance to home construction, ar every step, the whole experience was very unpleasant and compromising. The quality of the construction was suboptimal and there are multiple visible flaws that were not corrected even after they were reported in the inspections. The new home walkthru and final inspection process was so painful with so many open issues and construction manager was not ready to fix. To make the matters worse, I was promised some fixes which I had to follow-up multiple times. The way my home ...
Lennar responded:
Hi, thank you for this detailed review. We are sorry for the poor experience you have faced with your experience purchasing your new home as well as the quality issues you mention. If there are any items that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - This was one of the worst experiences I have ever had.
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Ruskin, FL
This was one of the worst experiences I have ever had. Lennar cares only about profits and quality of work, nor customer services/experience. Stay away from Lennar they are a rip-off.
Lennar responded:
Hi, thank you for your review, and are sorry to hear about your experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible response
- Elvera K.
- Verified HomeBuyer
- August 03, 2022
- Ruskin, FL
Purchased house was told I would get touch up paint, never received! Three boxes to replacement tiles, was told to text Nolan did on several occasions never received. Doors painted with semi gloss, touched up with flat paint. We have paint on carpets in bedrooms Just horrible
Lennar responded:
Good afternoon Elvera, thank you for your review, we appreciate your feedback. Please do not hesitate to contact us at corporatecustomercare@lennar.com if there are any items you need us to follow up with the local team. - Lennar Customer Care Team
Total Score 1
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
Multiple WARRANTY ISDUES outstanding! Terrible customer service!
- Geraldine H.
- Verified HomeBuyer
- July 19, 2022
- Ruskin, FL
Several outstanding warranty issues have not been resolved nor any attempt to fix them. Deena my construction manager and warranty contact will not respond and fix MANY ITEMS THAT WERE NOTED SINCE PRIOR TO MOVE IN DATE. Customer service at this community is the worst I have ever experienced. I have purchased multiple new construction homes since 1991 and Lennar is by far the worst experience I have had. Deena is terrible! I have broken tile; granite counter top; incomplete landscaping; weeds all around my home; a nasty rusty nail sticking out of the concrete in the garage; my AC unit is not ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
the quality of home is not up to the mark, closing was rush
- Vivali F.
- Verified HomeBuyer
- July 12, 2022
- Land O' Lakes, FL
the quality of home is not up to the mark, closing was rush. There are many things that are not fixed, done, or ready upon the closing of the homes. After moving in, a lot of issues were found and took almost a month to fix most of things.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Do not close if you aint satisfied at final walk
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Lutz, FL
Write everything on exception list, do not close if you aint satisfied. Lennar warranty is a mess. Construction managers are worse.
Total Score 1
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Had a very bad experience closing was horrible nothing was done so many issues still not addressed
- Ethel J.
- Verified HomeBuyer
- July 12, 2022
- Ruskin, FL
Very bad experience home took forever to build at closing needed so many repairs close anyway because Lennar said things would get taken care immediately that’s not the case still waiting very disappointed
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Very bad experience for all peoples in lennar
- Monik S.
- Verified HomeBuyer
- July 12, 2022
- Land O' Lakes, FL
Very bad experience for all peoples in lennar
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Terrible experience moving in.
- Micah K.
- Verified HomeBuyer
- July 05, 2022
- New Port Richey, FL
Terrible experience moving in. I will never buy from Lennar or reccomend to anyone after this horrifying experience.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Promises were not kept!
- Ashok L.
- Verified HomeBuyer
- June 21, 2022
- Lutz, FL
I never expected the following from the Lennar a reputed builder! 1. We were told that the house will be closed by October-November of 2021. But the house was closed on April 28, 2022. The 6 months delay. 2. The house was not ready at the time of closing. We were forced to close the home on closing day since me moved from out of state. The new closing date would have been 1-2 months later. 3. The quality of workmanship is poor with lots of issues. 4. Lennar still have to fix the issues with drywall, electric wiring, garage door, kitchen cabinets, carpet, painting, plumbing etc. 5. Due to ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lack of communication
- Joseph B.
- Verified HomeBuyer
- June 21, 2022
- Land O' Lakes, FL
Issues from start to finish. Deadline was off by 6 weeks, major incomplete projects after closing, NO timely responses, several points have to be deducted for quality of craftsmanship and supplies.
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
The un finished work on the house
- Don S.
- Verified HomeBuyer
- April 27, 2022
- Spring Hill, FL
They said the the repairs would be done 5 days after closing now I have been my home for 7 weeks and still no work has been done word to new buyers don't sign at closing until the home is done
Lennar responded:
Hi Don, thank you for this review. We would like to apologize for the number of outstanding items that remained well after closing. Please send us a message at corporatecustomercare@lennar.com if there are any issues that still need to be addressed and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Nothing! This builder through my house together. The punch list was unofficial as the house was completed. The cabinets were damaged upon installation and now I have to wait 120 days before warranty will come to repair. The paint job was crappy inside and
- Rosalind W.
- Verified HomeBuyer
- April 19, 2022
- Ruskin, FL
Go with another builder! Lennar doesn’t build quality homes.
Lennar responded:
Hi Rosalind, thank you for taking time to share your experience. We appreciate you sharing concerns with us. Please do not hesitate to reach out to us directly, if there is anything you would like additional follow up. Our team can be reached at corporatecustomercare@lennar.com and will address your concerns with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Ripoff
- Dylan S.
- Verified HomeBuyer
- March 29, 2022
- Ruskin, FL
The builder uses low quality trades, makes numerous mistakes, and hires staff with no relevant construction experience. They fail to keep their word on basically everything, workers do not show up when scheduled, and, overall, Lennar is the McDonald’s of buying a house. Absolute garbage.
Lennar responded:
Hi Dylan, thank you for the review. We want to apologize for the poor experience you have outlined due to the quality of your home and service provided. If you have any issues that need further attention and follow-up, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lack of quality and details were beyond disappointing.
- Christopher M.
- Verified HomeBuyer
- March 29, 2022
- Land O' Lakes, FL
For a home that was over 1/2 a million dollars, the quality and craftsmanship were not there. Things never added up to what the builder was thinking from the landscaping (who puts really big trees right next to one's house and expects there not to be a problem 10 years down the road), Even the kitchen looked like someone brought in a bathroom with the subway tile backsplash in which we asked not to be put in. The outside of our home is not painted in the proper color scheme as indicated in the design plans. The master bathroom shower has a small shower head on one side of the shower and 80+ ...
Lennar responded:
Hi Christopher, thank you for this detailed review. We are sorry to hear about the disappointment you have with the design and functionality of your new home. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
The poor condition the house was given, inspections not inspected. Closing day walkthrough was 3 hours due to all issues. Still resolving .
- Maria A.
- Verified HomeBuyer
- March 22, 2022
- Apollo Beach, FL
Spend the extra money and go with a better builder
Lennar responded:
Hi Maria, thank you for sharing a review. We are sorry you have been presented with so many issues and a poor experience since purchasing your new home. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Do not buy from Lennar
- Leslie E.
- Verified HomeBuyer
- March 22, 2022
- Lutz, FL
Very unhappy with this purchase, there are so many things wrong with the purchasing process with Lennar. Don't buy through their mortgage or title companies, get your own
Lennar responded:
Hi Leslie, thank you for the review. We are sorry for the poor service and experience you received during the purchase process of your new home. Going forward, if there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Lennar have no integrity.
- Jonathan R.
- Verified HomeBuyer
- March 15, 2022
- Ruskin, FL
Lennar have no integrity. I still have issues with blue tape. Submit work orders and they are closed without being done. I will not recommend Lennar at all. From the sales representative (Jeannette Beltran)to, the person I did the new home orientation (Annisa) to the Construction Man. (Chris) no integrity, don't solve your issues. Rick is another one that keep calling me to make appointments and mever show up to fix the work orders. Lennar is a circus
Lennar responded:
Hi Jonathan, thank you for your review. We are so sorry for your experience with unresolved items, lack of communication and follow-through. We are especially sorry to hear you have experienced unattended appointments. If we can assist you or provide follow-up on existing items, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Incomplete work.
- Gordon W.
- Verified HomeBuyer
- February 26, 2022
- New Port Richey, FL
Home building process not done in correct order causing more work appearance problems. Paint on driveway and patio pavers, paint drips on floors and walls, texture sprayed on our kitchen cabinets, no power to one of our bedrooms.
Lennar responded:
Hi Gordon, thank you for taking time to leave a review. We want to apologize for issues you have experienced with your new home and frustration caused back a lack of attention to detail. Please do not hesitate to contact us directly with any items that require additional attention and we will follow up. Our team can be reached at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Lennar - Constantly finding stuff wrong with my home.
- Connor S.
- Verified HomeBuyer
- January 31, 2022
- Land O' Lakes, FL
Constantly finding stuff wrong with my home. Submitted issues for two months and still unresolved. They rushed the close, the house was not livable for the close and they forced us to close. I am unhappy with the quality of workmanship… everything seems rushed and messy.
Lennar responded:
Hi Connor, thank you for sharing a review. We want to apologize for the poor communication and response you have experienced with getting work completed in your new home. If you have anything outstanding, our team can be contacted at corporatecustomercare@lennar.com and will follow up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Overall horrible experience
- Gustavo B.
- Verified HomeBuyer
- January 25, 2022
- Wesley Chapel, FL
My experience with Lennar, it's been a nightmare to say the least from the beginning to the end. My first walk through was a disaster, no electricity and the house looked like been hit by a hurricane, 2nd walk through was not much better house was dirty patches on walls, carpet had paint and dry wall stains everywhere, doors and trims weren't finish, tiles in both showers needed to be replace, cabinets and pantry were missing shelves, all 3 pocket doors needed to be replaced and the list goes on. 4 months after closing we are still waiting for all this to be completed. It was and still been ...
Lennar responded:
Hi Gustavo, thank you for this detailed review. We want to apologize for the poor new home purchase experience you have outlined and outstanding frustrations you continue to face with your new home. If you have any items that could use additional attention, please send us a message at corporatecustomercare@lennar.com with any details you can provide and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Absolutely do not care about the home buyer
- Anonymous
- Verified HomeBuyer
- January 25, 2022
- Riverview, FL
Lennar does, under no circumstances, care about its buyers. They knowingly (construction manager admitted it) cut corners to get homes done in time. They then fail repeatedly to schedule contractors to fix the cut corners. Sales is an entirely different nightmare.
Lennar responded:
Hi, thank you for sharing this review. We are sorry to hear about the disappointing experience you have outlined in your review. If there is ever anything that needs additional attention, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
They give you one year fake warranty
- Anonymous
- Verified HomeBuyer
- January 24, 2022
- Land O' Lakes, FL
Terrible experience. Be very careful with Lennar
Lennar responded:
Hi, thank you for sharing a review. We are sorry to hear about the poor experience you have had with your new home. If there is anything we can do to help going forward, please reach out at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Lennar insisted that they pay off my car with proceed from my
- Pamela G.
- Verified HomeBuyer
- January 24, 2022
- Wimauma, FL
Lennar insisted that they pay off my car with proceed from my sale in Atlanta. Payoff sent was 1000.00 over price and this money could have been put on mortgage. Lenders were VERY unresponsive, All of Lennars team except for one person in title were horrible at their job and never on the clock or in the office. Took more than 24hours for a return call and them they did not know anything.
Lennar responded:
Hi Pamela, thank you for taking time to share a review. We want to apologize for the poor experience you had with responsiveness and service from the team. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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