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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1397 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

View Homes

Customer Reviews

Lennar - Worst company ever!

  • Lori F.
  • Verified HomeBuyer
  • March 23, 2021
  • Wimauma, FL

Worst company ever! Wouldn’t recommend to my worst enemy!

Lennar responded:
Hi Lori, thank you for leaving your review. We apologize for any issues you have experienced with your new Lennar home. If there are any items requiring attention, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Trouble getting yard common ground completed

  • Donald L.
  • Verified HomeBuyer
  • December 08, 2020
  • Wimauma, FL

Certain promises were made and kept, others were not.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Customer service

  • Isaiah S.
  • Verified HomeBuyer
  • December 01, 2020
  • Wimauma, FL

Good customer service. Home looks nice and modern. Quality of materials, paint, etc. could improve.

Total Score 3


Quality 2

Trustworthiness 5

Responsiveness 5

Lennar - I would like to thank the entire staff for helping me throughout

  • Alex F.
  • Verified HomeBuyer
  • November 18, 2020
  • Tampa, FL

I would like to thank the entire staff for helping me throughout this home buying process. From start to finish everyone was helpful and responsive. I couldn’t ask for a better team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It seems like everything that needs to be fixed was something

  • Denise R.
  • Verified HomeBuyer
  • October 28, 2020
  • Hudson, FL

It seems like everything that needs to be fixed was something not covered. They do respond quickly but it’s nothing that they are responsible for

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lack of Communication

  • Nicole W.
  • Verified HomeBuyer
  • October 20, 2020
  • Sun City Center, FL

My first home buying experience was far from what I've learned to expect from Lennar. I won't use them again in the future. Buying a house is a big deal and I don't feel I received the level service we deserved.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Cheap, cheap material....Wish I had looked up Lennar before buying their home.

  • Covena C.
  • Verified HomeBuyer
  • September 24, 2020
  • Riverview, FL

It hasn’t been 5 months and our cabinets are ready to come off the wall. I wished I had did more research on Lennar construction.

Lennar responded:
Hi Covena, thank you for sharing this review. We would like to apologize for the frustrations you have experienced with the cabinets in your new home. Please reach out to us directly at corporatecustomercare@lennar.com with any additional information you can provide, so we can follow-up with the appropriate team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Disappointment

  • Julia G.
  • Verified HomeBuyer
  • September 10, 2020
  • Sun City Center, FL

Did not anticipate as many issues with a brand new construction which I continue to run into. It seems that the rush to build to sell these houses is a priority and attention to detail is not. I trusted Lennar to deliver a finished home to the expectation as identified when it was sold to me. That was not the case. From an unclean house to malfunctioning garage door is not what I expected when I set out to purchase a newly constructed house. Very disappointed.

Lennar responded:
Hi Julia, thank you for taking the time to share your experience. We apologize for the issues you have faced regarding incomplete items in your new home. Please reach out to us directly at corporatecustomercare@lennar.com, so we can review and follow-up for you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - Quality is a little better than average.

  • Milagritos C.
  • Verified HomeBuyer
  • June 04, 2020
  • Riverview, FL

Quality is a little better than average. Construction supervisor was excellent. Don't let them rush you to closing. Make sure all of your quality and construction issues are completed first.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

not completely satisfied

  • Walter L.
  • Verified HomeBuyer
  • June 03, 2020
  • Wimauma, FL

I have emailed 5 or 6 times about our garage door. It makes alot of noises(snapping,groaning,clunking) plus if the button isn't held down it stops sometimes

Lennar responded:
Hi Walter, thank you for taking time to leave a review and reach out. We apologize for the communication issues you detailed. Please send us a note at corporatecustomercare@lennar.com with any additional information you could provide, so we can review and follow-up for you. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 4

Responsiveness 1

Horrible Follow up and Feedback

  • Corrie B.
  • Verified HomeBuyer
  • May 29, 2020
  • Wimauma, FL

I have been dealing with an open issue at my new home since we closed on 10/21/2020. I have in writing that if the front and back yard does not grow correctly, Lennar will replace. I have a huge gap in my front door, I was told the part is on back order and they will get back to me soon. its been 6 months that we have lived with a gap that you can see daylight from, 6 months. they are unfilled holes in the front of the house above the garage, the front shingles were put on with very little workmanship! I was told the excess glue and shingle would me cut off/wiped away, that never happened and ...

Lennar responded:
Hi Corrie, thank you for outlining the issues you have experienced. We apologize for the delays and communication issues you detailed. Please send us a note at corporatecustomercare@lennar.com with any additional information you could provide, so we can review and follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

So so Lennar

  • Pablo U.
  • Verified HomeBuyer
  • May 15, 2020
  • Sun City Center, FL

Once you walk up the stairs and the upper floor. The wood squeaks, the paint job is mediocre. Once I moved in I started to notice wood clippings, where they just painted over them. So from one to ten in the satisfaction of my purchase. I give it a 3

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar Ventana -Good Value Good Product

  • Susan G.
  • Verified HomeBuyer
  • May 06, 2020
  • Riverview, FL

Purchased a home in Ventana community end of Dec 2019. Had a few issues which were resolved relatively quickly. One took a much longer time but was finally resolved to our liking. The construction manager was extremely responsive, the subcontractors not so much. The house was a good value for a basic home, however you will need to add the extras at your time and $$. Minor pet peeves include the backyard patio is a postage stamp size, no doorbell, front door opens backwards and no lights outside of the garage. Other issue is the clubhouse and pool are still under construction however not ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Easy home buying experience

  • Angela D.
  • Verified HomeBuyer
  • April 30, 2020
  • Tampa, FL

Easy home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love it!

  • Darlene O.
  • Verified HomeBuyer
  • April 28, 2020
  • Riverview, FL

Very smooth process, I love my new first home!! I would recommend to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience with lennar

  • Sherry L.
  • Verified HomeBuyer
  • April 21, 2020
  • Wimauma, FL

I've been in since Christmas. Still have issues that need to be addressed

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Horrible workmanship

  • Tyler B.
  • Verified HomeBuyer
  • April 21, 2020
  • Ruskin, FL

Terrible workmanship, quality, and lack of caring from the construction manager, builders, and select lennar representatives that I have reached out to.

Lennar responded:
Hi Tyler, thank you for taking time to share your thoughts. We apologize for the issues you have experienced. Could you please send us a note with any outstanding items to corporatecustomercare@lennar.com, so we can follow up for you? - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The appliances was standard

  • Marsha K.
  • Verified HomeBuyer
  • April 16, 2020
  • Ruskin, FL

The appliances was standard

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Waist of my VA home loan

  • Ben B.
  • Verified HomeBuyer
  • April 15, 2020
  • Riverview, FL

If I could do this all over again I would definitely go with a different builder. The home that me and my wife purchased was very cheaply built. I waisted my VA home loan and I wouldn't recommend anybody to buy a home from them. They use cheap contractors to build and fix things so you pretty much get way less than what you pay for. I've been complaining about different issues shortly after moving in.

Lennar responded:
Hi Ben, thank you for your feedback about your experience. We are sorry to hear about the issues you have experienced with your new home. Please send us a message at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

House was not as expected

  • Cristopher D.
  • Verified HomeBuyer
  • April 15, 2020
  • Wimauma, FL

I should've spent more time looking at details, like door bell, roof gutters, and garage outside lights. Little things that make a home more beautiful. Staff was great though.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

A tale of two Lennars

  • John F.
  • Verified HomeBuyer
  • April 14, 2020
  • San Antonio, FL

The sales team is second to none. Responsive, customer oriented, etc. The construction and warranty team are not cut from the same cloth. Not my job, not covered, hustle to get us to sign off on shoddy work. The sales team went above and beyond to make things right.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

Worst buying home experience EVER!!!

  • Deborah L.
  • Verified HomeBuyer
  • April 12, 2020
  • Wimauma, FL

Although this should have been one of the most exciting times in our lives....it was ABSOLUTELY the worst. If you buy a Lennar home be prepared for whole bunch of promises on the front end (before you sign) and be prepared after you sign to fight with Lennar over EVERY single issue that you have. (The warranty) Also, they switch up the rules for what they promised in order to meet THEIR needs and not YOURS!!! No one wants to take responsibility and they like to pay pass the buck. I strongly recommend getting a home inspection before the drywall goes up... it might save a lot of mental ...

Lennar responded:
Hi Deborah, thank you for taking the time to share your feedback with us, we apologize for any issues you have come across with your new home. Please send us and email to corporatecustomercare@lennar.com with your experience, contact information and home address, so we can follow up for you. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Above Average

  • Daniel S.
  • Verified HomeBuyer
  • April 11, 2020
  • Land O' Lakes, FL

Overall we were very satisfied, when houses are built this fast you would expect some defects

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Great Experience!

  • Suzanne L.
  • Verified HomeBuyer
  • April 08, 2020
  • Lutz, FL

Great Experience! Loving our Lennar home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Enjoying our home....but

  • Billy G.
  • Verified HomeBuyer
  • April 08, 2020
  • Apollo Beach, FL

We are enjoying our new home, but as we actually live in the place we have started to noticed a few things. I think one of the biggest issues is a lack of quality workmanship. There are paint splatters everywhere, we even have a paint footprint in our entryway. Didn't notice it at first because it blends in with tile colors but when the light hits it just right....boom...there it is. Speaking of the tile floor...several high spots..nothing major...just enough to notice when you walk barefoot. Trim work....well a lot of chalk in some places to compensate. IN general a lack of care....we ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4