Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1379 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Great home in right arwa
- Arturo T.
- Verified HomeBuyer
- March 31, 2020
- Wesley Chapel, FL
Everyone thought process was attentive, responsive and professional. Great team on every level. Felt like we were working with friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Double and triple check before you close.
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Wimauma, FL
The only issue I had was with closing. Keys did not work and it took 2 months to get locks replaced to a matching set of deadbolts. I had go through the garage and leave the door unlocked to access my home. It is impossible to get in contact with anyone unless there is a service ticket out. The construction manager lied to me on multiple occasions and then stopped responding altogether.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
Very bad experience
- Yong S.
- Verified HomeBuyer
- March 31, 2020
- Tampa, FL
They did not kelp their promise to fix things before closing. And they even did not fix things after closing. Never buy new from them or will not sign closing documents only after they fix everything.
Lennar responded:
Hi Yong, thank you for providing this feedback about your experience. We are sorry to hear about the difficulties you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Poor quality workmanship.
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Wimauma, FL
Poor quality workmanship. No pride in work very sloppy. House is not level, flooring poorly laid, poor paint job. Paint splattered all over the tile floor, poor quality concrete. No lighting in home except for bathroom and kitchen.
Lennar responded:
Thank you for sharing your feedback. We are sorry to hear about the quality issues you described. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 3
Not 100% satisfied!
- Nixa L.
- Verified HomeBuyer
- March 31, 2020
- Ruskin, FL
After moving in, in less than 2 weeks a couple of things in the house were deteriorating showing the poor workmanship and the cheap materials used to build the house. After moving in I opened a window due to the smell of cleaning supplies when opening the window all of the window seal came off. First time passing mop and a piece of the cabinet molding on the floor just came off without even touching it. The seal or caulking on the floor used to seal the cabinet totally cracked (all this after 2 weeks of moving in) On the master bathroom one of the sinks is fully loose, the seal or calking ...
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 3
Disappointed
- Debra W.
- Verified HomeBuyer
- March 31, 2020
- Riverview, FL
They don’t fix things after you move in. Seems the house is cheaply made.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Need to improve quality
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Wimauma, FL
Too many issues for a new home. Need to improve the inspection process
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
New purchase
- Keyana B.
- Verified HomeBuyer
- March 31, 2020
- Riverview, FL
Overall I had a good experience with lennar it was hassle free and everyone was very professional
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Lennar - The only issue is the landscaping .
- Annette R.
- Verified HomeBuyer
- March 28, 2020
- Riverview, FL
The only issue is the landscaping . The grass was not laid down properly and it has a lot of holes.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Amazing Home
- Tawanda M.
- Verified HomeBuyer
- March 27, 2020
- Wimauma, FL
My New Home A Complete Package- Everything needed to move in and move on! Great Service From all employees. I purchased my home November 2019 and the awesome LENNAR staff continue to check in on my and make sure the home is in great condition and that myself and my family are doing well. Highly Recommended Builder!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar 2019
- Anonymous
- Verified HomeBuyer
- March 26, 2020
- New Port Richey, FL
An all round very pleasant experience with everyone from buying to aftercare.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Great people the make you feel like family
- Anonymous
- Verified HomeBuyer
- March 26, 2020
- Wimauma, FL
Great people the make you feel like family
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst experience ever
- Anonymous
- Verified HomeBuyer
- March 26, 2020
- Wimauma, FL
Lennar is the most unorganized company we have ever dealt with. Don’t ever buy a model home from them and always get the inspection.
Lennar responded:
Thank you for sharing this feedback. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Life at Ayersworth
- Miguel V.
- Verified HomeBuyer
- March 25, 2020
- Wimauma, FL
I have enjoyed and still am very excited about life here at my new home. Working with Sofia and Alex White has been fantastic. They respond immediately and have a solution for any problem that comes up. Any doubts or questions I have had have been taken care of. I recommend my family and friends to come out and check out the area. Warm and friendly environment. 5 STARS ALL THE WAY!!!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent
- Thomas H.
- Verified HomeBuyer
- March 25, 2020
- New Port Richey, FL
Ask if you have questions...they will help you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I am not happy with anything from Lennar
- Thomas H.
- Verified HomeBuyer
- March 25, 2020
- Wimauma, FL
I am not happy with anything from Lennar
Lennar responded:
Hi Thomas, thank you for your feedback about Lennar. Please email us at corporatecustomercare@lennar.com with any additional details, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Fabulous Home, Minor Details Overlooked
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Riverview, FL
Recommend being aware of the minor details.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Mostly well done. Several annoying items in the Review below
- John C.
- Verified HomeBuyer
- March 24, 2020
- Wimauma, FL
No basis to star rate last 2, so we provided a non-committal 3 stars each What does Trustworthiness mean in this context? And fortunately, we haven't had to judge that. But, I really don't know what you're looking for in the last two. We're basically happy with the house and the community. Annoying items: 1.No ceiling lights in bedrooms and living/dining rooms Lennar rep (mostly very nice and helpful) said some want lights, others, ceiling fans. Our solution: ask the new owners before finalizing. What a thought!?! 2. Ditto for kitchen faucet. No flexible hose spray nozzle. I don't think I've ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Lennar - good Excellent
- Marcos V.
- Verified HomeBuyer
- March 24, 2020
- Riverview, FL
good Excellent
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
No customer service
- Paul L.
- Verified HomeBuyer
- March 24, 2020
- Sun City Center, FL
Landscaping that dies in just a few months and filthy bath tubs with rings that cannot be removed and no warranty service for either. Buyer beware
Lennar responded:
Hi Paul, thank you for sharing your comments about your new home buying experience. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any additional details, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great homes in Pasco
- Jose S.
- Verified HomeBuyer
- March 24, 2020
- New Port Richey, FL
Wish they used a little better products; especially lawn and outdoor features
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Happy Home
- John N.
- Verified HomeBuyer
- March 24, 2020
- Riverview, FL
Lennar made the process super East while I was deployed! Great company!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - I love my new home.
- Elizabeth F.
- Verified HomeBuyer
- March 24, 2020
- Wimauma, FL
I love my new home. There were some hick ups but Lennar was quick fixing or repairing any issues.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Needs improvement
- Richard S.
- Verified HomeBuyer
- March 24, 2020
- Wimauma, FL
Communication is key for me and my wife esp while we were deployed overseas trying to purchase our home. We never got that even if it was just to tell us you guys were working it for us. I guess we just expected a lot more with our first time buying a house
Lennar responded:
I'm sorry to hear you experienced some communication difficulties during your build process. Please take the time to share your feedback with us, contact information and home address by emailing us at corporatecustomercare@lennar.com. I will share this with our team so they can review what happened and use it to improve our internal communication process.
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Great Company
- Javier J.
- Verified HomeBuyer
- March 24, 2020
- Riverview, FL
Really good customer service and product
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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