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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1416 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1416 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

Be mindful of what you buy

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2020
  • Hudson, FL

make sure all items are completed and done properly because you have a great hassle trying to get them resolved with the 'Warranty/customer service dept". Also, really check the outside of your home for slope and drainage... it has been 4 months and the drainage/slop from and between homes has yet to be properly addressed. there are times we have a small bass pond between the homes. it seems there is always something else to blame vs fixing the problem! will strongly stray away from a Lennar build again.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Smooth process

  • Anonymous
  • Verified HomeBuyer
  • April 01, 2020
  • Tampa, FL

Smooth process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Expected More

  • Sarah W.
  • Verified HomeBuyer
  • April 01, 2020
  • San Antonio, FL

I closed on the property 11/30/2019 but did not move in until 03/21/2020. I had heard from owners who had moved in before me that the quality of the water was awful. It smelled like rotten eggs. I expected this issue to be resolved by the time I moved in but it hasn't and I have to boil my water before I can use it. There are more issues but I don't have enough space to continue.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Happy with my home and experience

  • Paul B.
  • Verified HomeBuyer
  • April 01, 2020
  • New Port Richey, FL

I was pleased with the personal attention I received from such a huge builder. Just like ANY new home there were small things that needed attention. Every single thing I asked for was done. They don't just sell you a house and disappear. I felt like my Knowledge rep truly cared that I was happy. Over all, my home buying experience with Lennar was great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home Experience

  • Florene W.
  • Verified HomeBuyer
  • March 31, 2020
  • Sun City Center, FL

I had a very positive experience with my home buying process. Many thanks to agent Maximilian Surin and Rachel Davies for their awesome help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • Riverview, FL

I was very pleased with Lennar and it's team well done

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

walkthrough

  • Sagar D.
  • Verified HomeBuyer
  • March 31, 2020
  • Tampa, FL

All walkthroughs; initial and final needs to be better. At final walkthrough our home looked like it needed a lot of touchup that a 5 year old can see. Not sure why this was taken care of before we went so we could spend limited time we had on important issues. Aesthetically it just was ready. People who giving the walkthroughs especially for us the initial walkthrough here wasnt very good as the guy seemed like rushing us and gave us very litttle info on the home, eqiipment etc

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Kimberly

  • Kimberly S.
  • Verified HomeBuyer
  • March 31, 2020
  • Apollo Beach, FL

Love my Lennar home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It's "OK" houses with great prices and "so,so" service after purchase.

  • Israel R.
  • Verified HomeBuyer
  • March 31, 2020
  • Wimauma, FL

Everything was good up to the closing of our property, we been having some serious issues within our landscaping, and after reaching to them several occasions for options in how to fix the issue, not for them cover the expenses, but for us to get guidance on how-to work the issue. This is a huge "red" flag in any future problems that might come up, which is a shame since everyone up to this point were been really helpful from Sales (Julie) and Finance (Alex) true MVPs. I hope that we can get it sort it out.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Very disappointed. No communication. They take the money and run

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • Riverview, FL

So many things that was supposed to be repaired but wasn’t. The lake is filthy with garbage. Concerned what health hazards it might posed to us. It Hasn’t been cleaned in the 4 months we live here. The workers broke the apron on my drive way, from driving over it due to all the work trucks blocking the roads, and I was told it’s not warranted because it’s not half inch wide. No listens or hear. We feel so violated and disrespected. Sad that We bought into this development.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Amazing builder and experience!

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • Riverview, FL

Love my NEW Lennar home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home in right arwa

  • Arturo T.
  • Verified HomeBuyer
  • March 31, 2020
  • Wesley Chapel, FL

Everyone thought process was attentive, responsive and professional. Great team on every level. Felt like we were working with friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Double and triple check before you close.

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • Wimauma, FL

The only issue I had was with closing. Keys did not work and it took 2 months to get locks replaced to a matching set of deadbolts. I had go through the garage and leave the door unlocked to access my home. It is impossible to get in contact with anyone unless there is a service ticket out. The construction manager lied to me on multiple occasions and then stopped responding altogether.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Very bad experience

  • Yong S.
  • Verified HomeBuyer
  • March 31, 2020
  • Tampa, FL

They did not kelp their promise to fix things before closing. And they even did not fix things after closing. Never buy new from them or will not sign closing documents only after they fix everything.

Lennar responded:
Hi Yong, thank you for providing this feedback about your experience. We are sorry to hear about the difficulties you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Poor quality workmanship.

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • Wimauma, FL

Poor quality workmanship. No pride in work very sloppy. House is not level, flooring poorly laid, poor paint job. Paint splattered all over the tile floor, poor quality concrete. No lighting in home except for bathroom and kitchen.

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear about the quality issues you described. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Not 100% satisfied!

  • Nixa L.
  • Verified HomeBuyer
  • March 31, 2020
  • Ruskin, FL

After moving in, in less than 2 weeks a couple of things in the house were deteriorating showing the poor workmanship and the cheap materials used to build the house. After moving in I opened a window due to the smell of cleaning supplies when opening the window all of the window seal came off. First time passing mop and a piece of the cabinet molding on the floor just came off without even touching it. The seal or caulking on the floor used to seal the cabinet totally cracked (all this after 2 weeks of moving in) On the master bathroom one of the sinks is fully loose, the seal or calking ...

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Disappointed

  • Debra W.
  • Verified HomeBuyer
  • March 31, 2020
  • Riverview, FL

They don’t fix things after you move in. Seems the house is cheaply made.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Need to improve quality

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • Wimauma, FL

Too many issues for a new home. Need to improve the inspection process

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

New purchase

  • Keyana B.
  • Verified HomeBuyer
  • March 31, 2020
  • Riverview, FL

Overall I had a good experience with lennar it was hassle free and everyone was very professional

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - The only issue is the landscaping .

  • Annette R.
  • Verified HomeBuyer
  • March 28, 2020
  • Riverview, FL

The only issue is the landscaping . The grass was not laid down properly and it has a lot of holes.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Amazing Home

  • Tawanda M.
  • Verified HomeBuyer
  • March 27, 2020
  • Wimauma, FL

My New Home A Complete Package- Everything needed to move in and move on! Great Service From all employees. I purchased my home November 2019 and the awesome LENNAR staff continue to check in on my and make sure the home is in great condition and that myself and my family are doing well. Highly Recommended Builder!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar 2019

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2020
  • New Port Richey, FL

An all round very pleasant experience with everyone from buying to aftercare.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great people the make you feel like family

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2020
  • Wimauma, FL

Great people the make you feel like family

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst experience ever

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2020
  • Wimauma, FL

Lennar is the most unorganized company we have ever dealt with. Don’t ever buy a model home from them and always get the inspection.

Lennar responded:
Thank you for sharing this feedback. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Life at Ayersworth

  • Miguel V.
  • Verified HomeBuyer
  • March 25, 2020
  • Wimauma, FL

I have enjoyed and still am very excited about life here at my new home. Working with Sofia and Alex White has been fantastic. They respond immediately and have a solution for any problem that comes up. Any doubts or questions I have had have been taken care of. I recommend my family and friends to come out and check out the area. Warm and friendly environment. 5 STARS ALL THE WAY!!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5