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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1416 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1416 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

View Homes

Customer Reviews

Excellent

  • Thomas H.
  • Verified HomeBuyer
  • March 25, 2020
  • New Port Richey, FL

Ask if you have questions...they will help you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I am not happy with anything from Lennar

  • Thomas H.
  • Verified HomeBuyer
  • March 25, 2020
  • Wimauma, FL

I am not happy with anything from Lennar

Lennar responded:
Hi Thomas, thank you for your feedback about Lennar. Please email us at corporatecustomercare@lennar.com with any additional details, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Fabulous Home, Minor Details Overlooked

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Riverview, FL

Recommend being aware of the minor details.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Mostly well done. Several annoying items in the Review below

  • John C.
  • Verified HomeBuyer
  • March 24, 2020
  • Wimauma, FL

No basis to star rate last 2, so we provided a non-committal 3 stars each What does Trustworthiness mean in this context? And fortunately, we haven't had to judge that. But, I really don't know what you're looking for in the last two. We're basically happy with the house and the community. Annoying items: 1.No ceiling lights in bedrooms and living/dining rooms Lennar rep (mostly very nice and helpful) said some want lights, others, ceiling fans. Our solution: ask the new owners before finalizing. What a thought!?! 2. Ditto for kitchen faucet. No flexible hose spray nozzle. I don't think I've ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Lennar - good Excellent

  • Marcos V.
  • Verified HomeBuyer
  • March 24, 2020
  • Riverview, FL

good Excellent

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

No customer service

  • Paul L.
  • Verified HomeBuyer
  • March 24, 2020
  • Sun City Center, FL

Landscaping that dies in just a few months and filthy bath tubs with rings that cannot be removed and no warranty service for either. Buyer beware

Lennar responded:
Hi Paul, thank you for sharing your comments about your new home buying experience. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any additional details, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great homes in Pasco

  • Jose S.
  • Verified HomeBuyer
  • March 24, 2020
  • New Port Richey, FL

Wish they used a little better products; especially lawn and outdoor features

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Happy Home

  • John N.
  • Verified HomeBuyer
  • March 24, 2020
  • Riverview, FL

Lennar made the process super East while I was deployed! Great company!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I love my new home.

  • Elizabeth F.
  • Verified HomeBuyer
  • March 24, 2020
  • Wimauma, FL

I love my new home. There were some hick ups but Lennar was quick fixing or repairing any issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Needs improvement

  • Richard S.
  • Verified HomeBuyer
  • March 24, 2020
  • Wimauma, FL

Communication is key for me and my wife esp while we were deployed overseas trying to purchase our home. We never got that even if it was just to tell us you guys were working it for us. I guess we just expected a lot more with our first time buying a house

Lennar responded:
I'm sorry to hear you experienced some communication difficulties during your build process. Please take the time to share your feedback with us, contact information and home address by emailing us at corporatecustomercare@lennar.com. I will share this with our team so they can review what happened and use it to improve our internal communication process.

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Great Company

  • Javier J.
  • Verified HomeBuyer
  • March 24, 2020
  • Riverview, FL

Really good customer service and product

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nothing handled in a timely manner

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Sun City Center, FL

Never can get an answer from someone. They always have to ask someone else. Repairs are very slow to be fixed! Neighborhood needs to be taken better care of.

Lennar responded:
I'm sorry to hear you've experienced communication difficulties and delays. I would like to share this with our management team and have them review the situation thoroughly. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Greatest Experience

  • Shaneetra G.
  • Verified HomeBuyer
  • March 24, 2020
  • Tampa, FL

This had to be one of the best process and of course buying my first home!!! Ray at Lennar made it easy process for me and my realtor. Ms.Elaine was amazing once i moved in she came and checked in and gave me tour of the house as well as checking back in weeks later to be sure i was okay. She is amazing!!! 5 stars are not enough for rating.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lacking promised amenities

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Riverview, FL

It was our understanding when making the decision on buying in this neighborhood, that there was going tp be a dog park and playground put in. I can't get answers on the timeline for thus and the one person who responded was the previous construction manager who said here doesn't think they're doing it anymore. The buying process itself was great but a couple months later we are missing out on what was a huge selling point for us on this neighborhood...

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 4

Solid Community

  • Anonymous
  • Verified HomeBuyer
  • March 23, 2020
  • Tampa, FL

I think Lennar did a pretty good job of building this community. They were definitely responsive when I needed additional work to be done.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

We love our new house

  • Evan J.
  • Verified HomeBuyer
  • March 21, 2020
  • Sun City Center, FL

We really love the house that we bought

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Sharon L.
  • Verified HomeBuyer
  • March 21, 2020
  • Sun City Center, FL

Disappointed

Lennar responded:
Thank you for your comment. Please email us at corporatecustomercare@lennar.com with any additional details if you would like us to follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar is last in customer service

  • Leslie G.
  • Verified HomeBuyer
  • March 20, 2020
  • Sun City Center, FL

Too many to list

Lennar responded:
Thank you for taking the time to share your feedback with us and I'm sorry to hear you aren't satisfied. Please share your experience in detail with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address.

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Lennar - I love the house but I keep finding little things wrong with

  • Geraldo A.
  • Verified HomeBuyer
  • March 19, 2020
  • Riverview, FL

I love the house but I keep finding little things wrong with the house. Dina Cooley is a god send but apparently she’s frustrated with my calls and texts.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Buy Lennar

  • Ave R.
  • Verified HomeBuyer
  • March 18, 2020
  • Apollo Beach, FL

From the loan application to closing, Lennar was bar none. The loan officers and selling agents were courteous and professional and kept me informed throughout the entire process. My closing was completed on the date and time assigned. Thank you Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I don’t recommend.

  • Cindy D.
  • Verified HomeBuyer
  • March 17, 2020
  • Wimauma, FL

I don’t recommend. Built fast and cheap!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Have no complaint so far all wells

  • Maria M.
  • Verified HomeBuyer
  • March 17, 2020
  • Riverview, FL

Have no complaint so far all wells

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Excellent

  • Rafael F.
  • Verified HomeBuyer
  • March 17, 2020
  • Wimauma, FL

From the beginning of the process and the closing very professional service and customer service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Townhomes

  • Jennifer N.
  • Verified HomeBuyer
  • March 17, 2020
  • Tampa, FL

Have had issue with way they constructed pipes. For the townhome community, the back flow pipes are above ground. A car hit mine and it is not under warranty so I had to pay out of pocket According to the plumber, it happens often. Not swel thinking on the design.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

First time home buyer

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Wimauma, FL

Very basic cheap construction. Things that should be included are upgrades or not offered. Carelessness on several items in the home. No padding under carpet and can fell rocks where the carpet was laid down. Changes made during building of the home that buyer not made aware of. However I do like the community that I live in.

Lennar responded:
Thank you for sharing your feedback. We are sorry about these issues. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2