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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1397 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

Lennar is cool

  • Edward R.
  • Verified HomeBuyer
  • February 26, 2020
  • Wimauma, FL

Are house buying experience with Lennar was relatively easy! Buying a home can be one if the most stressful things you ever so! Lennar made it easy in a lot of ways!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Pleased, but not ecstatic

  • David W.
  • Verified HomeBuyer
  • February 26, 2020
  • Riverview, FL

After living in the house for a couple of months, my wife and I notice that there are paint spatters on the carpets and other flat surfaces, uneven floors on the second floor, poor grout cleanup on floor tiles through out the house. Agreed that these items are not huge issues (except for the uneven floors upstairs) but with these issues, 5 stars is not possible.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

First time home buyer/va loan

  • David R.
  • Verified HomeBuyer
  • February 26, 2020
  • Sun City Center, FL

While the sales contact I worked with did seem like a used car dealer, he did stay late to get the sale. Lennar hasbeen caught with their hands in the cookie jar a few times. Lennar owns Eagle Mortgage and Eagle Mortgage owns the appraisal company. This allows them to get to closing quickly, which is very nice for the buyer. It also makes it very easy for lennar to put loan packages together that it shouldn't. I am lucky, most of the process was easy and efficient. It's not the best build quality in the final touches, but it is a solid house.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

No trust in Lennar

  • Bryan T.
  • Verified HomeBuyer
  • February 26, 2020
  • Wimauma, FL

We were excited to be buying a brand new home in a great community. We trusted our construction manager that they were resolve issues and unfortunately we are now five months later and still battling to have items fixed. Do not trust them and get everything in writing.

Lennar responded:
Thank you for taking the time to provide us with your comments. We are sorry for any delays you may have experienced in getting items addressed in your home. Please send us an email to corporatecustomercare@lennar.com with your address and contact information so we can get your items addressed for you.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Good easy process

  • Wendy G.
  • Verified HomeBuyer
  • February 26, 2020
  • Riverview, FL

Buying a home with Lennar was a good experience. Anessa the Lennar rep is what truly made it worthwhile. Other than that I have not had any issues so far except for not enough coats of paint on the wall and having to kill bugs inside the house due to them leaving windows open etc while building the houses.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Disappointed in the level of service

  • Milton S.
  • Verified HomeBuyer
  • November 28, 2019
  • Wesley Chapel, FL

I am a repeat customer with Lennar and this experience was not at all like my first one. So many things were wrong with the house and we purchased in May. I was built too fast and no one paid attention to details. I would not recommend Lennar to anyone

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 4

Twice is not a charm

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2019
  • Riverview, FL

I bought a lennar home in Las Vegas, NV and now in Riverview. The only benefits is all inclusive. Cleanliness, responsiveness to problems, and customer service are almost non existent.

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Not Good

  • Lawrence L.
  • Verified HomeBuyer
  • November 28, 2019
  • Tampa, FL

I never take these surveys but always will for Lennar. Out experience has been atrociously poor. 1 star is not a low enough rating. Ridiculous amount of issues with house and horrible customer service.

Lennar responded:
Hi Lawrence, thank you for sharing your comments about your experience. We apologize for the issues you have faced with your home since moving in. If you would like us to follow-up on anything, please send details to corporatecustomercare@lennar.com and we will review. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Happy with New Home

  • Anh N.
  • Verified HomeBuyer
  • November 28, 2019
  • Wesley Chapel, FL

Very pleased with the house and services.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not tickled delighted and happy!!!!

  • Latoyia W.
  • Verified HomeBuyer
  • November 24, 2019
  • Sun City Center, FL

I was initially pleased with watching our home being built from the ground up however as it came time to close on the property things started going Awry. We picked out a corner lot and was advised by the agent this would all be our land. As they lay the sod we began to notice they weren’t filling in the corner side of the home. As we did our first walk through blue taping things that would need to be completed before move in the house was covered with blue tape. When we came back to complete our final walk through we noticed hardly anything was completed. Our home was still covered in blue ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Totally awesome experience

  • Diana M.
  • Verified HomeBuyer
  • November 21, 2019
  • Riverview, FL

Totally awesome experience, I’m telling everyone About the easy stress free process of home buying with Lennar .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lovely House

  • Lance W.
  • Verified HomeBuyer
  • November 21, 2019
  • Wesley Chapel, FL

We have been running into some cosmetic issues which we addressed immediately especially since the warranty would expired whiting a year. After that you on your own This is a beautiful house that has mostly everything we were looking for base on our family dynamics.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Lennar is a very good builder.

  • Thomas T.
  • Verified HomeBuyer
  • November 21, 2019
  • Wimauma, FL

Lennar is a very good builder. You see what you get. Easy to deal with and responsive . Customer service is the best

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home, but.....

  • Caitlyn C.
  • Verified HomeBuyer
  • November 21, 2019
  • Ruskin, FL

I closed on my new Lennar home at the end of May, 2019. Shortly after I moved in, there were several problems discovered, one being a water leak inside the home, most of the other issues were relatively minor. The customer relations team member assigned to me, Rick, has been amazing at responding to my tickets and working to get the problems corrected. However, the contractors that come out to fix the issues have been my biggest problem. They do not want to be flexible and only want to come M-F from 8-3, that is when a vast majority of customers are working. Since I have started a new job, I ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 4

Best Home Builder in Wesley Chapel

  • Carlos R.
  • Verified HomeBuyer
  • November 21, 2019
  • Wesley Chapel, FL

After looking as so many home builders from DR.Horton , Pulte , Meritage ,GLHomes and a few others we decided to go with Lennar , Why? Because Lennar builds the best homes and gives you the most incentives that any other builder can offer . Lennar staff is very friendly and always willing to help you and answer all your questions and concerns . We had the pleasure to meet and deal with Vanessa at the Enclave , Meadow Point IV and afternoon she showed us the house we knew that it will be our home . Thank you Vanessa and Lennar for making us the proud and happy owners of our new home in Wesley ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Regret purchasing my first home with Lennar.

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Riverview, FL

It all starts with lies. First, they sent you emails stating you need to change all utilities before the closing date only to allow you to be responsible for all the water and electricity used to finish the home. Then, you are faced with a high bill to congratulate you on your new home. Many minor issues you begin to see in the home that you didnot grasp during the 20 minute walk thru. All good and beautiful till you add a service to your home and then they claim you violated your warranty and they scratch it off the list as if you screwed yourself and they were waiting for you to fall. They ...

Lennar responded:
Thank you for sharing these comments about your experience. We are sorry to hear about the difficulties you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Poor craftsmanship

  • Amy G.
  • Verified HomeBuyer
  • October 01, 2019
  • Riverview, FL

This isn't my first home with Lennar and I was very happy with my previous purchase but not so happy with my recent purchase. The home has had numerous problems including roof leak. I'm very unhappy and filled with buyer remorse. This will be my last Lennar home.

Lennar responded:
Hi Amy, thank you for your feedback about your new home purchase. We are sorry to hear that this purchase did not measure up to your previous experience with Lennar. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Smooth transition

  • John P.
  • Verified HomeBuyer
  • October 01, 2019
  • Wimauma, FL

The liaisons to the customer makes all the difference. Ours was stellar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - From the time we decided to buy.

  • Iris G.
  • Verified HomeBuyer
  • October 01, 2019
  • Riverview, FL

From the time we decided to buy. To the end they were right there to assist. We feel like part of there family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our new Home

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2019
  • Brooksville, FL

We have been very happy with our new home and the response we receive when we have ant issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Snail Warranty Services “Drags Slowly”

  • Anonymous
  • Verified HomeBuyer
  • September 25, 2019
  • Wimauma, FL

There are several things wrong. My home flooded within 24 hours of moving in, due to Brandon *Building Site Manager* not properly installing a whose on my washer. Ultimately causing 3-areas of my home to have water damage, mold/mildew and wet carpet. Took the builder 3-months to rectify the problem through warranty department. Builder was not flexible with home owners. Builder insisted the homeowner take off work for repairs instead of working around homeowners schedule. Lennar made a lot of written (via email) promises and never kept them. Horrible Experience. I will never recommend Lennar ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - New home review.

  • Susan S.
  • Verified HomeBuyer
  • September 24, 2019
  • Wimauma, FL

Have an inspection done before Lennar 1 year warranty is up. Lots of things to have corrected.

Lennar responded:
Hi Susan, thank you for your comments about your new home. Please feel free to share any additional comments with us at corporatecustomercare@lennar.com, so we can review and follow up for you. - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Average

  • Francis T.
  • Verified HomeBuyer
  • September 24, 2019
  • Land O' Lakes, FL

There is no follow up for punch list etc.

Lennar responded:
Hi Francis, thank you for sharing your comments. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 2

Overall: Good

  • James P.
  • Verified HomeBuyer
  • September 24, 2019
  • Riverview, FL

Lennar employees were professional. Especially John, he was always helping me out and my neighbors on Rose Petal Street. The only thing I don't like is the fact that is they built off another neighborhood, so most people close to Twin Creeks come to our neighborhood pool. A gated community would of made this place better .

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Disappointed

  • Christina W.
  • Verified HomeBuyer
  • September 24, 2019
  • Sun City Center, FL

Our advisor was very knowledgeable but unfortunately, he had a family emergency during our home buying process from the very beginning and was told to contact 2 other Lennar reps if we had any questions. They were no help at all. Never let us know what was going on and never returned calls. This was the most crucial time as we were in the actual home buying process. When we moved in, we had quite a few issues with things around the house and to get those things fixed it was just a nightmare. For example, as we did our walk through, we noticed that the paint on the outside of the house did not ...

Lennar responded:
Hi Christina, thank you for sharing your comments about the quality of your home and the overall experience of dealing with these items. We are very sorry to hear about this situation. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2