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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1416 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1416 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

Would not purchase another Lennar home.

  • Paul I.
  • Verified HomeBuyer
  • March 17, 2020
  • New Port Richey, FL

Don’t close on your home until your issues are fixed! They make you jump through hoops to get simple things fixed that should have been done right the first time and send contractors that have been drinking to your home with children in it. They make you feel like the bad person for wanting things done right when purchasing a brand new home. They tell you things will be fixed after closing but that isn’t true. We had to wash splattered paint off every surface of our new home and had to paint walls ourselves because the painters had been there 3 times and only made things worse by rushing ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Best Builder for your Buck!

  • Tonya J.
  • Verified HomeBuyer
  • March 17, 2020
  • Riverview, FL

Easy to work with! Every one I came in contact with exceed my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Homeowner

  • Brittany D.
  • Verified HomeBuyer
  • March 17, 2020
  • Sun City Center, FL

My husband and I bought our first home last year. We love the area. We wish that it was better planning on the set up for guests parking ( guests’ spaces for the homes in the back). We noticed this property is about to be huge, hope they are planning to have another pool, dog park and playground for these kids to go. Besides that Lennar has been good. We noticed some things could be better, but it’s not a complete turn off. We would buy again from Lennar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great Buying Experience - Poor follow-up an attention to finishing

  • Ryan M.
  • Verified HomeBuyer
  • March 17, 2020
  • Wesley Chapel, FL

Our sales rep Vivian was excellent. She was informative of the process and responsive with any and all questions. Jamal our managing rep however was the polar opposite. It started with no showing me on my initial walk through and having someone arrive an hr late to cover for him. Final touch requests weren't completed or done haphazardly (paint, etc.). I still have a broken rack installed in my linen closet I requested to be changed out in early December still sitting broken. In talking with my new neighbors, they have had similar follow up experiences. Pretty underwhelming.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 1

Good but not excellent

  • Adjoa O.
  • Verified HomeBuyer
  • March 11, 2020
  • Ruskin, FL

Good but not excellent. I gave the review good but not excellent because the structure of the building is good but the finishing touches is not great . The plumbing fixtures are very cheap we’ve been here for just four months and some of them are shaking from the walls already, The door knobs are very cheap as well And for a new homeowner I feel like you have to just move in and relax and not stress about stuff like that. The last thing is how do you build a whole complex with 2 dog parks without a play area for kids ?

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Trustworthy

  • Owen R.
  • Verified HomeBuyer
  • March 05, 2020
  • Zephyrhills, FL

Fairly decent house at a reasonable price. Lawn grass to the rear of the house attracts a lot of weeds. Windows should be in the bathrooms

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Troubled Start

  • Cortland L.
  • Verified HomeBuyer
  • March 04, 2020
  • Ruskin, FL

The buying process and went well. There were small issues that were addressed with the home itself. Bigger issues have not been resolved and I feel I am being ignored by Lennar. A construction worker broke a sprinkler head, I told Lennar but nothing was done. Due to the busted head, my water bill was extremely high. I was told Lennar would reimburse me but needed to provide 3 bills. I did and never heard anything back. Two trees in my front yard died and the house was not 4 months old when it happened. I told Lennar but they said they do not cover that or it is not under warranty. Getting ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - From the day we moved in we had issues.

  • Amie W.
  • Verified HomeBuyer
  • March 04, 2020
  • Wimauma, FL

From the day we moved in we had issues. Had to plead with people to come fix anything. Mt bathroom floor is now squeaking!

Lennar responded:
I'm sorry to hear you are experiencing delays in getting your concerns addressed. Please send us an email to corporatecustomercare@lennar.com with your contact information and address so we can look into your items and have them documented and addressed properly.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Best home buying experience I’ve had

  • John W.
  • Verified HomeBuyer
  • March 04, 2020
  • Wimauma, FL

The home was built very well. The process was great no complaints with lennar at all! Only issues were with Cal Atlantic they were the worst and wouldn’t recommend them ever!!!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Good homes

  • Wilfredo M.
  • Verified HomeBuyer
  • March 04, 2020
  • Riverview, FL

Good homes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Terrible Quality

  • Caitlyn M.
  • Verified HomeBuyer
  • March 04, 2020
  • Riverview, FL

Lennar focuses on quantity rather than quality! I moved in my new home in September and have had nothing but issues! I would never recommend a Lennar home to anyone.

Lennar responded:
Hi Caitlyn, thank you for your feedback about your home. We are sorry to hear about the issues you described and we hope things have improved. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

I would not buy Lennar again

  • Trinity E.
  • Verified HomeBuyer
  • March 02, 2020
  • Wimauma, FL

The house is built fast and cheap. Workmanship is poor quality. Home advertises as "comes with everything", but it doesnt come with essential items you would expect from a home; such as coach lights, door bell, sliding door bug screen, drawers in any bathrooms and list goes on. Lennar also did not disclose very important information such as; we live next to landfield, and many more information would have made us not move here if we knew. I won't be buying lennar again nor will i ever recommend them to anyone i know.

Lennar responded:
Thank you for taking the time to share your feedback with us. Please send us an email to corporatecustomercare@lennar.com with your address and contact information so we can address your concerns with you as soon as possible.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - Awesome

  • Keven J.
  • Verified HomeBuyer
  • March 01, 2020
  • Land O' Lakes, FL

Awesome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Robert J.
  • Verified HomeBuyer
  • February 28, 2020
  • Wimauma, FL

Really do your research. Do a very thorough walk through and Che k every little thing. Everything! And do not sign until it is all done properly. No promises! Repairs first.

Lennar responded:
Hi Robert, thank you for sharing your feedback about your new home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

So far not a great experience with Lennar

  • Kynaisha C.
  • Verified HomeBuyer
  • February 27, 2020
  • Wimauma, FL

Was left with dead SOD, every day I discover a new issue with the house. When I moved my stove there was a huge hole on the wall which I’m sure allows for uninvited guest (bugs) to make their way into the house. When we contact them for issues they don’t respond in a timely manner

Lennar responded:
Hi Kynaisha, thank you for sharing this feedback about your home. We are sorry to hear about these issues. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Sales and Service are top notch

  • Robert P.
  • Verified HomeBuyer
  • February 27, 2020
  • Land O' Lakes, FL

Sales and Service are top notch

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Experience

  • Kimberly G.
  • Verified HomeBuyer
  • February 27, 2020
  • Sun City Center, FL

Robert was our contact person, he walked us through the house and all its features, has been helpful and available throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience!

  • Christina V.
  • Verified HomeBuyer
  • February 26, 2020
  • Wimauma, FL

Great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I guess you get what you pay for.

  • Lominy P.
  • Verified HomeBuyer
  • February 26, 2020
  • Wimauma, FL

I guess you get what you pay for.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar is cool

  • Edward R.
  • Verified HomeBuyer
  • February 26, 2020
  • Wimauma, FL

Are house buying experience with Lennar was relatively easy! Buying a home can be one if the most stressful things you ever so! Lennar made it easy in a lot of ways!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Pleased, but not ecstatic

  • David W.
  • Verified HomeBuyer
  • February 26, 2020
  • Riverview, FL

After living in the house for a couple of months, my wife and I notice that there are paint spatters on the carpets and other flat surfaces, uneven floors on the second floor, poor grout cleanup on floor tiles through out the house. Agreed that these items are not huge issues (except for the uneven floors upstairs) but with these issues, 5 stars is not possible.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

First time home buyer/va loan

  • David R.
  • Verified HomeBuyer
  • February 26, 2020
  • Sun City Center, FL

While the sales contact I worked with did seem like a used car dealer, he did stay late to get the sale. Lennar hasbeen caught with their hands in the cookie jar a few times. Lennar owns Eagle Mortgage and Eagle Mortgage owns the appraisal company. This allows them to get to closing quickly, which is very nice for the buyer. It also makes it very easy for lennar to put loan packages together that it shouldn't. I am lucky, most of the process was easy and efficient. It's not the best build quality in the final touches, but it is a solid house.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

No trust in Lennar

  • Bryan T.
  • Verified HomeBuyer
  • February 26, 2020
  • Wimauma, FL

We were excited to be buying a brand new home in a great community. We trusted our construction manager that they were resolve issues and unfortunately we are now five months later and still battling to have items fixed. Do not trust them and get everything in writing.

Lennar responded:
Thank you for taking the time to provide us with your comments. We are sorry for any delays you may have experienced in getting items addressed in your home. Please send us an email to corporatecustomercare@lennar.com with your address and contact information so we can get your items addressed for you.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Good easy process

  • Wendy G.
  • Verified HomeBuyer
  • February 26, 2020
  • Riverview, FL

Buying a home with Lennar was a good experience. Anessa the Lennar rep is what truly made it worthwhile. Other than that I have not had any issues so far except for not enough coats of paint on the wall and having to kill bugs inside the house due to them leaving windows open etc while building the houses.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Disappointed in the level of service

  • Milton S.
  • Verified HomeBuyer
  • November 28, 2019
  • Wesley Chapel, FL

I am a repeat customer with Lennar and this experience was not at all like my first one. So many things were wrong with the house and we purchased in May. I was built too fast and no one paid attention to details. I would not recommend Lennar to anyone

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 4