Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1416 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
We had a few things go wrong with appliances and quality, one item wasn't addressed as of yet?
- John R.
- Verified HomeBuyer
- July 31, 2019
- Wimauma, FL
Also, another item is the toilet roll holder, I asked for someone to call back and no one has yet ( 2 weeks ago ), Seems that the holder will not hold any roll that we've used. Right now we use it as a hand towel holder?
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Buyer Beware
- Rajiv P.
- Verified HomeBuyer
- July 31, 2019
- Riverview, FL
I would not buy from Lennar again. They are irresponsible, rude, and dont care about you as the buyer. Having a lot of issues with the home still and they are not fixing. My wife and I were made homeless because they were trying to make their numbers for the month. They asked me to walk through the home at 11PM in the dark. The trades they hire are the lowest rated and dont speak English. I would not buy from them and I would give 0 stars if possible.
Lennar responded:
Hi Rajiv, thank you for sharing your thoughts about your experience. We are sorry to hear about the difficulties you have had. Please send an email to us with any outstanding items, so we can review it for you. Our email address is corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Overall Great Experience
- Jose R.
- Verified HomeBuyer
- July 30, 2019
- Tampa, FL
Overall great experience. No issues. Great price considering used homes cost more than what we paid for a fraction of the home. Definitely recommend.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Poor customer service
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Land O' Lakes, FL
I had a 1-2 week repair service in the bathroom. Due to systemic problems with the warranty department it took 4 months to complete. I had to file a BBB to get their attention.
Lennar responded:
Thank you for sharing your experience. We are sorry to hear about the issues you faced with the completion of repairs for you home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Lennar - The workmanship was lacking a lot.
- Sallie G.
- Verified HomeBuyer
- July 27, 2019
- Zephyrhills, FL
The workmanship was lacking a lot. Flooring tiles uneven throughout. Dry wall was not even and to many of the screws were not covered. Garage floor was not troweled properly.
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 4
Mostly Happy
- Mitchell W.
- Verified HomeBuyer
- July 24, 2019
- Wimauma, FL
We love our home but there are some issues with keeping the ponds maintained (grass around edges next to water and no fish for but control) There is also a vacant lot at the end of Passion flower that is overgrown and unsightly. I also don't like the fact that we are having to pay $5.3 million for the pool and clubhouse that was promised as our amenities when we bought our house.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
Excellent
- Paul D.
- Verified HomeBuyer
- July 23, 2019
- Ruskin, FL
Great work continue
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I have had some problems inside and outside the home, which have
- Leonardo C.
- Verified HomeBuyer
- July 23, 2019
- Riverview, FL
I have had some problems inside and outside the home, which have not yet been resolved and have been reported at the time
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Excellent
- Mark K.
- Verified HomeBuyer
- July 22, 2019
- Zephyrhills, FL
Amazing experience every step of the way. The NHC was very helpful in deciding what model and what elevation. James had a great answer for every question we asked. The Construction Manager Cindy did an excellent job, and even finished ahead of schedule! Each time we have contacted Lennar for a service call, it has been easy to put in the request, and a very quick response from the trade partner. Lennar is a great company!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quantity, not quality should be the Lennar motto!
- Anonymous
- Verified HomeBuyer
- July 18, 2019
- Riverview, FL
If you are going to purchase a Lennar home be sure you can be onsite everyday looking at the construction being done. The workmanship was not good on our house and we will be putting in rework tickets the entire year during our warranty period. You also need to do a thorough walk through before you accept the house and pack your patience for closing; just plan on a three hour ordeal. Good luck!
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about the difficulties you described. Please send a message to us with any outstanding issues, so we can follow-up for you. Our email address is corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
We saved and decided to purchase a home from lennars. When we were at the inspections they built the wrong house and they didnt even try to resolve it.
- Lomaglio A.
- Verified HomeBuyer
- July 17, 2019
- Tampa, FL
VERY POOR :
Lennar responded:
Hi Lomaglio, thank you for your comments. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Good home, good price
- Steven H.
- Verified HomeBuyer
- July 17, 2019
- Sun City Center, FL
Like the floor plan (though "open floor plan" not for everyone). Lots of receptacles in kitchen area. Very large master bedroom.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No surprises here
- Daniel S.
- Verified HomeBuyer
- July 17, 2019
- Riverview, FL
Over all I’m satisfied with my new home. I knew going in what to expect. Lower end fixtures and appliances, drywall work definitely not the best but about what I expected from a track home. People at lennar very helpful but slow to respond to minor issues. Never did get my garage keys and bathroom exhaust fan never has worked.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Disappointed
- Nakita H.
- Verified HomeBuyer
- July 17, 2019
- Wimauma, FL
I feel the homes finishing was rushed and small important details overlooked and the KNOWOLOGY group is the worst. Slim to no response to resolve issues and lack of info and guidance
Lennar responded:
Hi Nakita, thank you for sharing your feedback about your experience. We're sorry to hear about these difficulties. Please send any outstanding items to corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Great
- Carl D.
- Verified HomeBuyer
- July 17, 2019
- Wimauma, FL
Great response time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Look elsewhere.
- Anonymous
- Verified HomeBuyer
- July 16, 2019
- Tampa, FL
Look elsewhere.
Lennar responded:
Thank you for your feedback. Please feel free to contact us at corporatecustomercare@lennar.com with any items outstanding, so we can review and follow-up. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Lennar - Any upgrades were at top price.
- Frank L.
- Verified HomeBuyer
- July 16, 2019
- Wesley Chapel, FL
Any upgrades were at top price. And there General house is not worth it so you have to get upgrades.
Lennar responded:
Hi Frank, thank you for your comments. Please send any details to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - Stop worrying about mass production and spend some of that time
- Armando N.
- Verified HomeBuyer
- July 16, 2019
- Sun City Center, FL
Stop worrying about mass production and spend some of that time on customer service and craftsmen ship..."QUALITY vs QUANTITY "!!!
Lennar responded:
Hi Armando, thank you for sharing your feedback. Please send us a message to corporatecustomercare@lennar.com with any outstanding items. We will be happy to review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Lennar - It was a very smooth process all of the way along.
- Jeffrey C.
- Verified HomeBuyer
- July 16, 2019
- Zephyrhills, FL
It was a very smooth process all of the way along.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - We love our new home, only thing we would probably change is
- Anonymous
- Verified HomeBuyer
- July 16, 2019
- Zephyrhills, FL
We love our new home, only thing we would probably change is that it didn’t come with light fixtures so we had to go out and by them which didn’t allow us to see the mistakes on the wall with the flat paint. Second the flat paint they should use a semi gloss paint so that we don’t have to make do extra work as home owners when you first get in the house. Other than that Love the house and neighborhood
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Belmont Experience
- William R.
- Verified HomeBuyer
- July 09, 2019
- Ruskin, FL
Quality of finished products (e.g., toilet fixtures) poor.
Lennar responded:
Hi William, thank you for your feedback about your home. If you have any outstanding items, please email us at corporatecustomercare@lennar.com, so we can follow-up on them for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 5
Never again.
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Wimauma, FL
The workmanship was poor at best, the sales staff and closing were a disaster, the follow up with repairs has been, let's just say a nightmare. Some things still are not fixed and if I had to guess are not going to get fixed unless I pay for someone to fix them. Everything included does not mean everything... but they fail to tell you what normal things are not included. I am afraid to see what is going t happen to this house in say 5 years, I think most mobile homes are constructed better.
Lennar responded:
Thank you for sharing your comments with us. We are sorry to hear about the experience you described. Please send a message to us at corporatecustomercare@lennar.com with the details of any outstanding items, so we can review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 1
Buyimg home
- Angelo H.
- Verified HomeBuyer
- July 09, 2019
- Riverview, FL
I a sense se are happy with our new home. The only issue we had is after you move and how responsive are the knolowgist. We have a lot of issues that still have not been taken care. For example our shower base in the bathroom we have on the master room came defective. A new shower base was put on but till this time have pass more than three weeks and we still not able to use it. The drywall and ceramic tile have not been installed yet. Our double blind was replace but the blind used was defective.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Requested Feedback
- Anonymous
- Verified HomeBuyer
- July 07, 2019
- Riverview, FL
The materials appear to be excellent; however, regardless of whether or not it's a new home, get yourself your own inspector--my guy found numerous items that should have been caught during normal QA by the builder. That being said, Lennar has been fairly responsive to my issues--almost all of which have been satisfied, which is greatly appreciated...timing aside. Ensure that you have someone clean-up after closing; Lennar told me this would happen after my closing but, based on my findings, it did not. All in all, I'm happy in my new home and, generally speaking, am pleased (so far) with ...
Lennar responded:
Thank you for your feedback. We are sorry to hear that these items occurred. Please send a message to us at corporatecustomercare@lennar.com with any outstanding issues, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Unhappy at this point
- Delmira S.
- Verified HomeBuyer
- June 28, 2019
- Lutz, FL
From the day I bought this home it has been a disaster. On the day I bought the home they were an hour late at the title agency and didn’t even have a room for us to close in. Then we ending up closing on a fold out table with some random guy who farted in my husbands face. Then our mailbox key didn’t work for over two weeks and then they had to rekey the mailbox. When we called our sales guy he said this has been a issue with a lot of home buyers. Why weren’t we warned before we moved in? On top of that the quality of the home is mediocre. I have lumps in my carpet, my floor creaks, the ...
Lennar responded:
Hi Delmira, we are sorry to hear about your closing, the keys and the other items you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items so we can review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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