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Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1397 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1397 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

A Peaceful Place to Call Home

  • JoAnne G.
  • Verified HomeBuyer
  • June 11, 2025
  • Land O' Lakes, FL

This is my second Lennar purchase. The actual home buying experience was Rocki, and there was turnover in the personnel that I worked with that complicated the situation. Ultimately, we were able to resolve all of the hiccups and closed. The folks at Lennar Title were very pleasant and responsive. The Lennar mortgage team was more hit and miss. I did not feel that the homebuyer orientation covered everything that it should have, but I’m happily settling in. And generally pleased with the purchase.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 5

Unreliable seller and poor customer service

  • Ameela B.
  • Verified HomeBuyer
  • June 03, 2025
  • Wimauma, FL

Entire purchase experience was miserable.

Lennar responded:
Thank you for your feedback. We're sorry to hear that your experience didn’t meet your expectations. If there are outstanding concerns you'd like us to review, please reach out to us at CorporateCustomerCare@Lennar.com and reference this review. We'd appreciate the chance to make things better and rebuild your confidence in us.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Dishonest celebration walk and no adjustment on sprinkler

  • Dhiraagh D.
  • Verified HomeBuyer
  • May 30, 2025
  • Wimauma, FL

The finance people, and sales person was awesome. The concierge person seemed a bit unorganized or lost. Wasn't told to switch sprinklers and ended up with a water bill of $2,000. Many blue tape items were not addressed.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 5

Thanks

  • Jose V.
  • Verified HomeBuyer
  • May 27, 2025
  • Spring Hill, FL

Thank you very much Lennar

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Owner/ Buyer

  • Bruce J.
  • Verified HomeBuyer
  • May 26, 2025
  • Land O' Lakes, FL

The initial buying experience was great, Phil and Jennifer did a great job getting me looked after. There were several issues with the features of the house that I was nit happy at all with unknown to myself or the sales department.

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 2

Enjoying the Summer in our new home.

  • Alberto S.
  • Verified HomeBuyer
  • May 22, 2025
  • Zephyrhills, FL

It will be great when the pool and all of the construction, including the park across the street, are completed.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Smooth and stress free buying experience

  • Pablo C.
  • Verified HomeBuyer
  • May 22, 2025
  • Spring Hill, FL

My experience with buying a home with Lennar was amazing. Everyone was friendly, knowledgeable, patients and always ready help. The home was delivered on time and exceeded our expectations. I highly recommend this team to anyone looking to buy a new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality

  • Charles P.
  • Verified HomeBuyer
  • May 21, 2025
  • Land O' Lakes, FL

Customer service has been excellent so far, and the walkthroughs with the builder representatives were extremely helpful. The level of some items are low grade and it would have been nice to be able to upgrade. For instance, the cabinets are cheap and don’t even have soft close hinges and drawer slides. The washer and dryer must be the most basic models and are very loud. The blown-in insulation in the attic appears to possibly be lacking. There is none over the garage. The darker color of the garage doors are nice, but they soak up heat from the Sun and turn the garage into an oven. The ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Salesperson decision

  • Deborah R.
  • Verified HomeBuyer
  • May 21, 2025
  • San Antonio, FL

All in all our experience was not too bad was very disappointed that the sales person did not tell us of another property same model that was available because she didn’t think we’d want to be on a corner lot. I only found out because I looked at the on line map on the availability and noticed that there was a corner unit available for less than what we were going to pay!

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 5

Beware

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2025
  • San Antonio, FL

While initially the salesperson at the development seemed professional and caring about our needs, as soon as a purchase contract was signed they were no where to be found. The followup from our concierge and construction manager were horrible. Felt completely as though we we a number, used only to get Lennars quarterly revenue booked and after that just dismissed. I wouldn't do it again.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Good experience

  • Daniel S.
  • Verified HomeBuyer
  • May 14, 2025
  • Land O' Lakes, FL

Overall good experience, good communication and great people from the realtor, mortgage broker to the title company.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Home buying easy

  • Luis G.
  • Verified HomeBuyer
  • May 01, 2025
  • Zephyrhills, FL

Lennar made our home buying experience excellent. Starting from Ms. Selisha to the rest of the staff. Would recommend Lennar homes to any home hunting families.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible experience

  • Ashley D.
  • Verified HomeBuyer
  • May 01, 2025
  • Plant City, FL

Unfortunately day3 of moving in I had a leak that caused the spare room to have to have the carpet removed and the wall. It only has been a month and a half and I still have a dirty makeshift cover in my bedroom for the contractors which is ripped. I had to have multiple attempts for them to figure out the sewage issue. It wasn’t until I left a review that Bayonet the contractor they use actually did something. My next problem is my AC it’s only cooling on one side of the house. However, I had to please the insatiable underwriter when trying to purchase for then to not be able to use my ...

Lennar responded:
Good morning, Ashley, and thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience. Our hope is that you’re able to enjoy your home more fully moving forward. If there are still any unresolved, warrantable concerns, please don’t hesitate to contact us at CorporateCustomerCare@Lennar.com. Be sure to include a reference to this review so we can promptly involve the right team. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 5

Perfect

  • Cesar V.
  • Verified HomeBuyer
  • April 29, 2025
  • Spring Hill, FL

All good and nice tanks you lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Austin

  • Hunter A.
  • Verified HomeBuyer
  • April 23, 2025
  • Land O' Lakes, FL

Austin is the best! He served us exceptionally and he helped us in so many way!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

B2F

  • Myron R.
  • Verified HomeBuyer
  • April 16, 2025
  • Ruskin, FL

Lived everything throughout the entire process and would recommend Lennar and company to anyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy Family

  • John F.
  • Verified HomeBuyer
  • April 16, 2025
  • Brooksville, FL

Be aware that all drawers in the Bathrooms are Fake and do not open. We didn’t bother opening during our first initial showing and just assumed they would open. When brought to their attention during our walk through before closing, the construction manager refused to change out. Great value for the most part!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

somewhat disappointed.

  • Heath F.
  • Verified HomeBuyer
  • April 16, 2025
  • San Antonio, FL

While the financing process had its challenges, the personal experience of working with the team was positive. However, it seemed that the sales department was somewhat misleading regarding the selection and purchase of the home. They were quite insistent that the prices of other homes would be significantly higher than the existing one, possibly to meet their sales goals. I would advise future homeowners to conduct a thorough inspection of their house before signing any contracts. During our cleaning, we discovered overspray on the glass doors, windows, and countertops, as well as some ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Poor experience

  • Jasmyn H.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, FL

I was so excited to buy my first home. I was consistently sold a false narrative and dragged through this process. It was quite miserable from beginning to end.

Lennar responded:
Good afternoon Jasmyn, we appreciate you taking the time to share your experience with us. We are sorry to hear about the difficulties you faced during the home buying process. Moving forward, we hope we get the chance to earn back your trust. if you have a question or warranty request, please submit a warranty request online using your Lennar Account. Submitting the warranty/service request through your Lennar Account will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We are committed to improving your homeowner experience and addressing any concerns you may have. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

Overall positive

  • Carol M.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, FL

We loved what the community offers and liked the house and lot right away. Buying the house was much more intense and demanding with all the new requirements. The sales agent was great, as were the finance people, although the pressure to complete the mortgage application was strong. The walk through was called a "celebration" which was confusing, and there was little or no give on items we wanted addressed. I would have appreciated help with interior paint. I was disappointed that most bathroom drawers were fakes, and there is no medicine cabinet. Mostly I would have appreciated that ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Overall Easy Process

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, FL

Buying with Lennar was a pretty easy process. The separation of Lennar companies was a bit difficult to navigate I.e. Lennar construction, Lennar mortgage, and Lennar sales.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

My lennar home buying experience

  • Matthew C.
  • Verified HomeBuyer
  • April 15, 2025
  • Brooksville, FL

I found it extremely frustrating that the walk thru time is dictated by lennar and not the buyer. I asked them to send me a calendar invite and was told " we don't do that". My experience with david weeklyvwas amazing and they worked with the buyer. Lennar has a very military like feel to the home buying experience. I wanted a different front door and was told no, I wanted different colored cabinets and was told no. " we at lennar don't do that" is what I was told. In my humble opinion Lennar is a turn and burn company in regards to their buyers. Lennar just cares about the sale. However my ...

Lennar responded:
Good afternoon Matthew and thank you for sharing your recent homebuying experience with us. We're sorry to hear that the home options did not meet your expectations, but we truly appreciate your kind words about your Customer Care Representative, Josh. It’s great to know he exceeded your ...

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 5

Lack of compassion and communication

  • Deborah B.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, FL

Very confusing, offers of help were hollow

Lennar responded:
Good afternoon, Deborah, and thank you for sharing your feedback. We’re committed to continuously improving our processes to provide a better homeowner experience. If you would like to share details or there are any outstanding items you'd like us to follow up on, please feel free to email us at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 3

Happy homebuyer

  • David C.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, FL

After 8 years of apartment living...and with the uncertainty of future rent costs, we decided to see what was available in our price range. We found exactly what we needed on our first visit to Mirada. 36 days later, we moved in to our spacious, no outside maintenance home. Thanks for helping us secure our future.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

RJ

  • Reginald J.
  • Verified HomeBuyer
  • April 09, 2025
  • Spring Hill, FL

This home buying experience was convenient and home buyer friendly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5