Lennar Reviews in Atlanta, GA

The whole process goes to fast so the quality suffers.

I felt that the quality of work and the materials used were very poor quality and the team knew it but let it slide.

Lenner make promises during the walk-through that has not been fulfilled!!!! We are still waiting to get the outside door painted along with touchup work inside. This experience has been very frustrating!

When my realtor and I went to the Lennar office for our scheduled appointment, we were told we couldn't use the prices on the sheet we were handed as there had been a price increase. That evening we received the updated sheet from Michelle, and yes there was a 5 thousand increase. The next day, March 1, we returned to the office as I had make the decision to go ahead and purchase the house. I left a voided check so that my account could be debited for the deposit. The problem was that the contract didn't get written and processed until a week later. During that weeks time the price increased another 5 thousand dollars. To this day, I feel that was not right for that to happen after I had agreed to purchase at a given price. I feel it was not Michelle's fault, as her coworker, Brandie, had been and was out sick for awhile I believe with Covid. Being in the office and seeing the number of people coming in looking and asking questions, the phones ringing, I could see that one person could not handle it all. So, in my opinion Lennar was at fault for not having adequate help in the office. Michelle, said she went to bat for me with the builder, almost having a melt down, but got nowhere with being given consideration. She said there was an across the board increase. Well and good, but a house that was agreed upon at a certain price and that should have had the contract filled out, the buyer should have had that price honored. I gave an overall 3 star rating because Michelle was professional and nice; her work load was just too much for any one person. ... More

Highly disappointed overall. House is cute. But craftmanship is poor. I still have a red GA clay backyard; a patio that is cracked so badly the underlayment is showing. The knee wall is the shower is very titled - leaning tower of Piza style. Shower floor has issues. But the mud yard is gruesome.

I have been attempting to get resolution regarding grading issues with my lot. I have experienced standing water for greater than 24 hours after a normal rain within 10 feet of my home's foundation. This is an issue with the standard noted under the warranty. The warranty states the builder is responsible for at least one attempt to correct this issue. I have only been in my home since July 2021 and have attempted to communicate with customer care for the past 3 months. I have been told several times that a landscaper will come to assess the grading; however, this has not happened to date. I leave voicemails and get no response from the Customer Relation Specialist or Director. This is such a large investment and I figured my concerns would be addressed in a more professional manner. It was my hope to have this issue resolved without having to obtain legal representation but the builder is leaving me with no choice in order to get this concern addressed appropriately. This is a very distressing and disappointing situation. ... More

It's been more than 4 months since the closing, and we still have major unresolved issues in the house that had been identified during the final walkthrough. We have also had major structural issues with the plumbing and the roof, which required emergency repair services. I strongly recommend that you do not buy a house from Lennar.

House is OK materials are on the cheap side. Workmanship kind of haphazard. Ignores questions about amenity completion and landscaping of common areas, no one takes responsibility for these issues. Have been ignored by Builder Customer Care and HOA representatives or have received conflicting answers to other questions.

Salesman Chad Bush. Great Quality of workmanship. Dreadful. I already submitted a review and heard nothing. I have already requested solutions to no end. Waste of time doing this I’m sure

Tasks aren’t being completed to the satisfaction of the homeowner. Work is shoddy at best. Unprofessional builder.

We have a number of issues that are now going on over 8 weeks. Yes we do understand the need to keep folks from inside our home because of the virus concerns. The issues that I am speaking about are exterior issue.

Very poor workmanship on interior doors and trim work. This visual deficiency makes you question the workmanship you can’t see.

Standard Quick construction homes at a decent price, depending upon the location and home plans etc. Construction quality is not great. Customer Warranty service is very poor. I have a HVAC issue going on now over a month, and they closed the ticket by saying fixed and completed. I had to reach out to management, and as usual they were unaware! Overall not so great experience as compared to other builders I deal with.

Problems didn't take long to occur; there were cracks on walls, which was the slightest issue of them all. They didn't build the plumbing correctly, causing the water from the bathroom to overfill, have builders come back and dig up the waterline outside. The dishwasher leaked multiple times, which was an appliance issue. The kitchen cabinet had a huge crack on the side and was fixed, but after fixed, the drawer wouldn't close properly. The doorbell chime was burnt out within six months. The lightbulb in the bathroom dropped as well. The overall quality of this house was not worth the price, and hardly convinced it was newly built. The only thing good to say was the timely respondent of customer support. ... More

They have a lot of problems with floor But warranty is good

During our building process, the sales team repeatedly gave us misinformation and took long * 2 answer questions. Since we have moved into our house the warranty department is slow to respond and lets things linger 4 a long time. After our first warranty appointment and claim, they sent two people out to work on some of the issues, but the rest is still left undone.

Houses were slapped together quickly. New home had sloppy workmanship, garbage and extra materials were left in the home, and a light was literally hanging out of the ceiling by a wire, upon moving in. Disappointing for the price paid for the home. The closing date was pushed back day by day, which made hiring movers, a nightmare. It was pushed back over a week with little to no information of why. The home is beautifully designed but the process and craftmanship need improvement.

Very unhappy with the overall experience. Once the home was sold to me I had to call various people to get any little information that I needed but everybody has been Very unresponsive. There are things under warranty like my garage door and the ring doorbell for which we do not have the code and I have tried calling multiple times but no response. The light bulbs were fused and now I will need to spend money to get them replaced. I have also sent a request through the Lennar website but no response whatsoever. Also the delay in delivering the house has been so long over 7 months that it was next to impossible to find a renter and took 2 months. I’m just not happy with this experience and will in all probability not buy my next property from Lennar or recommend it to my friends. No concessions were given at all and I am losing money even after renting it out. ... More

my home buying experience was not pleasant. I felt like I was a number, I was told more than once, if you don't want it, there are others that do...way to make one feel welcome. Workmanship was an issue, ongoing, especially dry wall. I had to fight every step of the way to get things done somewhat correctly...no specialty items, just how it should have been done to begin with. If it had not been for BILLY, I would have walked away. He was the only person that was honest and listened to what I had to say. I understand it is a seller's market but there is no pride in workmanship. YOU MUST FIGHT FOR WHAT IS RIGHT, and you should not have to. ... More

We had a hard closing date that Lennar would not budge on even though the house wasn't move in ready. It's been 2 months since closing and our issues have not been resolved yet. The construction manager had made promises that he couldn't deliver on. Not a good look for a national builder like Lennar.

The is no follow up after a job has been addressed to see if the job was completed and done correctly.

Frequently asked your sakes consultant and/or construction manager to walk you through the home, so you can address poor workmanship immediately!

I had to close on my house with over 30 things still needing to be fixed by the builder. They return 3 month later to fix a few things. Currently my garage door does not look like the house houses in the community and my dish washer has never worked since I bought the house. A lot of minor issues I will have to hire someone to fix for me later. This was not a good experience.

Cindy at east highland Lilburn the new house sale agent was very unprofessional never called me for walk through never returned any of my calls Very bad experience. First time my walk through got cancelled she never informed me second time she never confirmed my walk through time. She were not helpful at all.

Literally every single piece of crown molding in my house has split and separated from the wall and we have only lived here for 6 months. There is a wall that is 2 inches slanted out in the middle of a hallway, the grinder pump wasn't installed properly and I spent a full day fixing it myself. Cal-Atlantic had a great design, Lennar however is terrible at execution. Shooty work all over and no pride taken in the craft. So many warranty issues I have to deal with.