Lennar Reviews in Atlanta, GA

Considering what I paid for the property the workmanship on the house is poorly done! The materials used (i.e cabinets are cookie cutter, flooring is cheap) are of the lowest quality of builders grade material! Thus totally unexceptionable!!

Just know that if something is broken or not working properly be prepared to wait a loooong time to have it fixed because of mishandled scheduling issues with subcontractors. Also, the repair work can only be done on week days forcing you to take days off from work only to have the workers not show up which is incredibly frustrating. It's been almost 6 months without a working master bedroom shower

The quality of the home is subpar I have been in my residence for less than 6 months and I have already had to have major repairs to my HVAC unit and I am still looking for compensation from Lennar. The poor craftsmanship is a direct correlation to excessive billing.

The sales team has completely gone wrong on day1, They gave wrong info on which are basement lots and which are slab homes and completely messed up the sales during 1st week. The Mortgage team communication was worst as they did not give the loan estimates in time and just don't respond to customer calls. The quality of construction is worst and not up to mark of Lennar. Overall Lennar failed to deliver a quality product from sales to finish line!!

Lennar has promised to fix several issues including leakage issue from the structure within 14 days of closing the house; however, it’s more than a month and I am still waiting on the fix. Builder has been responsive but it’s of no use when things don’t get fixed. We need some action and not just talks. Very Bad !! I don’t think after this I will recommend Lennar to anyone.

I have purchased two homes from this builder and my first experience was definitely not a good one. The person in charge of my house could care less about the quality of work being done. It has caused me great stress in trying to get my house in the shape that it should have been from the moment I walked in. There's really to much to write. My second house my builder was much better. Still some issues which I'm in the process of having taken care of. Thank goodness for the gal helping me on both houses as she has been a god send. She is getting things done properly.

My experience with this builder was not good.

To date only one of the many repairs noted during the final walk through has been accomplished. Quality and responsiveness has been poor.

See above review regarding punch list and warranties.

Other than the initial sales process and the warranty personnel, the entire construction related process has been painful. Wouldn’t recommend.

nothing

Unfortunately Lennar is more focused on selling houses than building quality homes and providing good customer service. My closing date was moved up three weeks but my house had numerous items that needed to be fixed. I was assured they would be fixed after closing. Five months later, some of these items still haven’t been repaired. I submit warranty items that need to be addressed and nothing happens. Lennar eventually closes out the ticket like it’s been completed, but it hasn’t! This has happened numerous times so I eventually call customer service. It takes months to get things fixed. There needs to be better customer service (or quality control so there aren’t so many issues after closing). ... More

Between AC not working day of move in after multiple issues prior to closing, ants, overall bad workmanship, shower needing to be replaced, sewage smell, faulty wiring, faulty plumbing, and almost everything being “not covered after closing. Would not recommend. They build these houses so fast and don’t care what happens after closing. Only nice people are the Sale Agents, after that it’s no good. If they do come out for “warrantable” defects, it’s “we’re doing you a favor”. Need some sense of responsibility.

Customer facing staff try to resolve issues but number of issues and quality of workmanship does not meet expectations.

Lennar lender mess up the loan.Light drop down and never fix, Ceiling scratched and never fixed.

Do not close on a home and believe that they will have things wrapped up when they say they will. Would not recommend.3 months in huge crack in ceiling doors won’t open on back of house. Lennar is production builder and it shows. Get them in and close.

Cumming is definitely a friendly family environment!!

I believe that the actual foreman, Luke, whom I dealt with was not the initial lead for my home. He (and Kelly in the sales office) was a pleasure to work with and they were both very attentive with any matter I brought to their attention. Once I moved in, I noticed the quality of the build was not the “Lennar” quality I’ve come to expect from the homes my friends built with Lennar in Texas. Some of the issues I encountered are how loose my carpet is upstairs that I almost trip because of it, gaping 15 inch X 15 inch hole hidden behind my refrigerator that I only saw after we had a bad thunderstorm and checked all my outlets after power had been restored, touch up paint specs all over my floors, counters, light fixtures, etc. Anyhow, it’s not what I’ve come to expect after my own experience. Your warranty guy, David I believe, is no pleasure to deal with either. ... More

I bought the house before construction. After paid deposit, it turned out the house was very not as good as expectation. The quality is bad and warranty team is bad.

had to be on top of 5 different people to understand delays and work to be done. House looks nice, but I see a lot of issues in terms of quality and workmanship

First time buying house with them and was very disappointed! Lots of unprofessional workers on drywall, painting and electrical. They have to revisit my place many times after final walk.

We closed on the house 2 months ago. We couldn't live in the house for most of the first month because AT&T, who is the only supplier of internet and TV for the subdivision, did not have service to our location. The builder should have known that. Also, we still have outstanding items from the pre-closing punch list that are not resolved. The Home Care people contact us every couple of weeks to say that they are having a meeting to make a plan to solve our issues, but we are still waiting for them to fix cabinets and install the correct garage door. Practically every day we identify other short-comings in the build, like there isn't any insulation above the morning room and all of the bathroom tile needs to be cleaned due to dried grout or other material on the surface. The crown molding was butted together, rather than overlapped, so gaps are starting to show between the pieces. We expected a much more positive experience buying a new home in this community but have been disappointed with all of the outstanding issues that we have to manage. ... More

For $400,000 you expect a certain quality in a home. This does not live up to the expectations. Very poor quality paint, sheet rock, tile work, workmanship and appliances. When we moved in the oven didn’t work, the dryer outlet didn’t work, the dishwasher leaves the dishes unclean and wet, paint feels like sandpaper, paint peels off the doors if you try to clean the glass or they get wet, crack in ceiling about 6 feet long in the kitchen. The Sheetrock is a very cheap quality and very thin. You have to be very careful when you try to mount towel bars or toilet paper holders. The grout is crumbling on the backsplash in the kitchen. The tile in the master shower is unlevel and water puddles in the floor about a quarter inch in spots. When asked to repair the crack we were told that it is a common problem in this floor plan and we should wait until the year end inspection because they will only fix it once and if we do it now the house will continue to settle and it will crack again. The same was said for the nail and screw heads that are popping through the paint already. They wish they could do it more than once but if they do it for us they have to do it for everyone. Top row of rock on the front of the house was installed wrong and they were told when it was first done but they said we would have to wait until the final walkthrough to address it and other issues. Then they said the contractor told them that it was the correct way to be installed and they wouldn’t change it. Therefore the grout on the top row of rock wouldn’t seal to the siding because they tried to use a clear silicon and it wouldn’t fill the gaps. They then tried to fill the gaps with mortar and it looks awful. Paint on the outside of the house is of a poor quality and so thin you can see the strips where the paint was applied. Interior walls feel like sand paper because the primer was sprayed on before the walls were cleaned and the paint adheres to the dust making it rough. The paint quality feels like rough chalk. Molding all through the house feels like it has sand on it and has never been sanded. The yards were sodded with dead grass and we were told it would grow back, it hasn’t. The sod was not rolled properly so the yard is rough and the grass didn’t root the way it should. There are bald spots all over. The side yards were not graded properly so they don’t drain the way they should leaving wet, boggy, muddy areas which are conducive to mosquitos. We love the area and the people that live here. At first glance the homes are pretty but when you move in you find the materials and workmanship to be lacking. ... More

I would rather not comment. If I had it to do all over again, there will be things that I would’ve done differently. It seems that I was set aside because I do not use the preferred lender or realtors on site.

We're previously owned a Lennar home in Southern California. Pride was very apparent in the quality and workmanship provided in our Southern California home. However, here in Fayetteville, Georgia we're very disappointed regarding the workmanship in the home. Every time I think about the cost of the high cost of home and the cheap paint, the sloppy unfinished sealing in the molding, the visible cracks in the corners and cracks in the crown molding; as well as the floating tiles in the floor which crackle when you step on them makes me sick to my stomach. We've purchased 5 new homes in our lifetime and never experienced such sloppy work that this home offers. The location of the home and floor plan is very attractive, however the home lacks pride and quality in the workmanship. We feel stuck with a $420,000 mess we have to fix. I can't have my family or friends over until this home meets the quality we're use to. Also we've been trying to install a screen around the back patio. We've submitted two ARC (October & November 2022) and left several messages for CMA to contact us, no return call has been received however our HOA is submitted as expected each month. ... More