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Lennar Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Lennar.

Read all 380 verified reviews from homeowners that built a new home with Lennar in the Atlanta area. Atlanta homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.5 out of 5 stars in Atlanta Area

380 Reviews in Atlanta Area

Ratings by Category

Overall 3.5

Quality 3.3

Trustworthiness 3.4

Responsiveness 3.3

Lennar in Atlanta Area

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Customer Reviews

Lennar - The lennar gets the homes build by other builders and chnahe

  • Raghuveer S.
  • Verified HomeBuyer
  • August 25, 2021
  • Cumming, GA

The lennar gets the homes build by other builders and chnahe them frequently. So did not like the job they did.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Most personnel I dealt with were very nice and helpful.

  • John H.
  • Verified HomeBuyer
  • August 19, 2021
  • Sharpsburg, GA

Most personnel I dealt with were very nice and helpful. Several times I had to ask multiple times for things to be replaced or fixed. After over two months still working on one item.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Until 2 weeks ago no one attempted to make repairs. Severe issues in fewer than 3 months (stove, garage door, a/c and a few more things). It doesn’t build a lot of trust to have new things break that early and no one repairs them for multiple weeks.

  • Jamal G.
  • Verified HomeBuyer
  • August 17, 2021
  • Marietta, GA

The location is great for us, especially having a younger family. Neighborhood is great, but the list of inconveniences was longer than I anticipated.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Quality floor plan

  • Robert K.
  • Verified HomeBuyer
  • August 12, 2021
  • Holly Springs, GA

Absolutely love our house. Absolutely disappointed in the follow through with getting the punch list taken care of by Lennar. Seems they are more concerned with getting out of a neighborhood than they are following up with promises made to finish / repair / replace some items not done correctly prior to close. Again, love the house, just don’t love the empty promises

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Horrible experience

  • David D.
  • Verified HomeBuyer
  • July 31, 2021
  • Marietta, GA

Salesman Chad Bush. Great Quality of workmanship. Dreadful. I already submitted a review and heard nothing. I have already requested solutions to no end. Waste of time doing this I’m sure

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - Didn't care about my needs or requirements.

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2021
  • Holly Springs, GA

Didn't care about my needs or requirements. Not a good home buying experience.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

The whole experience was great had no problems

  • Sam M.
  • Verified HomeBuyer
  • July 28, 2021
  • Hoschton, GA

Everything was great had no problems

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Excellent home buying experience with lennar

  • Swapna K.
  • Verified HomeBuyer
  • July 28, 2021
  • Cumming, GA

Excellent home buying experience with lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 1

Agent Support

  • Ronnie T.
  • Verified HomeBuyer
  • July 27, 2021
  • Hoschton, GA

Eric Clouse provided outstanding support and advice throughout the home buying process. He was always courteous and responsive and ensured I fully understood the status of my home from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - This has been a horrendous experience.

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • Dunwoody, GA

This has been a horrendous experience. From the loan application, closing and move-in phases have been miserable. Disclosures statement from Lennar was wrong day before closing. Closing attorneys called me "petty" when I found differences in their charges. Refused to give me keys despite differences in disclosure statement provided by Lennar and the closing attorney. The house was not finished when we moved in. We are now 6.5 months into the home and we are still having issues that are not resolved (e.g, cracks in stairs, buckled floors, unlevel floors, damaged appliances, damaged ...

Lennar responded:
Hi, thank you for taking time to share your review. We would like to apologize for the poor experience you explained regarding the closing process and leading into the incomplete items in your new home. If you have any outstanding issues in which we can assist, please send us a message at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - my out side garage lites have not worked since i moved in six

  • Frank D.
  • Verified HomeBuyer
  • July 06, 2021
  • Sharpsburg, GA

my out side garage lites have not worked since i moved in six months ago when are they going to come and solve the problem.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar - Excellent job Mrs.

  • Christina D.
  • Verified HomeBuyer
  • July 06, 2021
  • Holly Springs, GA

Excellent job Mrs. Debbie and David.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Eric at Lennar is excited about his homes and proud of the work they do! I appreciated his enthusiasm and expertise!

  • Martha B.
  • Verified HomeBuyer
  • June 29, 2021
  • Marietta, GA

Great neighborhood, great builder! enjoyed the experience and would do it again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

GREAT FLOOR PLAN

  • Mario A.
  • Verified HomeBuyer
  • June 29, 2021
  • Gainesville, GA

GOOD QUALITY HOME and FAIR PRICE

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - If you have any issues they correct them so you end up with a

  • Charles P.
  • Verified HomeBuyer
  • June 29, 2021
  • Dunwoody, GA

If you have any issues they correct them so you end up with a great home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Warranty

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2021
  • Dunwoody, GA

Homes are satisfactory. Resolution of punch list takes entirely too long.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

Lennar - Make sure you understand once you move in, their attitude changes

  • Anonymous
  • Verified HomeBuyer
  • June 24, 2021
  • Gainesville, GA

Make sure you understand once you move in, their attitude changes and not for the good!

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 2

Terrible experience with Lennar

  • David B.
  • Verified HomeBuyer
  • June 23, 2021
  • Dunwoody, GA

50+ items, including major items, wrong with the home. Issues continue. The construction manager shows no compassion and attempts to fix through hacks. I would not buy with Lennar again.

Lennar responded:
Hi David, thank you for taking time to share a review. We would like to apologize for the overall frustration you have experienced due to the numerous incomplete items in your home and ongoing issues with getting them resolved. If there are any items currently requiring attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

After closing, good luck getting follow up on any issues!

  • Darrin S.
  • Verified HomeBuyer
  • June 22, 2021
  • Cumming, GA

I have struggled to get the "Exceptions/Punch List" worked on after closing. It is push and nag but still nothing. I am working on escalating now to see if I can get anyone at Lennar to respond and get the list of things completed.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - The new home has been amazing!

  • Eun K.
  • Verified HomeBuyer
  • June 15, 2021
  • Buford, GA

The new home has been amazing! It’s everything we’ve been looking for and we couldn’t be happier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buried leftover construction materials in my front yard

  • Kimberly L.
  • Verified HomeBuyer
  • June 09, 2021
  • Buford, GA

My house was built pushed back because they buried leftover construction material in the front yard and my driveway in the back is half the length as everyone else. We have no choice but to park our cars at the guest parking and the home owner association sent us letters that we can't park there. Our driveway + garage can't fit all our cars.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Cindy at east highland Lilburn the new house sale agent was very

  • Kashif s.
  • Verified HomeBuyer
  • June 05, 2021
  • Lilburn, GA

Cindy at east highland Lilburn the new house sale agent was very unprofessional never called me for walk through never returned any of my calls Very bad experience. First time my walk through got cancelled she never informed me second time she never confirmed my walk through time. She were not helpful at all.

Lennar responded:
Hi Kashif, thank you for this review. We are sorry to hear about the poor experienced you had with the New Home Consultant in your Community. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Very poor attention to resolving “punch list” and warranty issues . We have been in the house for 4 months and major items still remain unresolved. Lennar has become completely unresponsive to our requests to resolve these matters.

  • Stephen R.
  • Verified HomeBuyer
  • June 01, 2021
  • Canton, GA

See above review regarding punch list and warranties.

Lennar responded:
Hi Stephen, thank you for your review. We are sorry to hear about the issues with unresolved items from your closing and outstanding warranty service. If there are any items you would like us to follow-up on with the division, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Craftsmanship could have been a bit better

  • Russell M.
  • Verified HomeBuyer
  • May 25, 2021
  • Sharpsburg, GA

My Lennar rep Hunter has been very responsive

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

The two ladies in the front office are outstanding!

  • Susan S.
  • Verified HomeBuyer
  • May 20, 2021
  • Sharpsburg, GA

The builder did a good job in making these homes very attractive, although there are some quality issues concerning safety that are disturbing, I am enjoying my new home while waiting for these issues to be resolved.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3