Lennar Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Lennar.
Read all 323 verified reviews from homeowners that built a new home with Lennar in the Atlanta area. Atlanta homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Atlanta Area
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Customer Reviews
Regret first home buying.
- Anonymous
- Verified HomeBuyer
- November 26, 2019
- Atlanta, GA
I bought the house before construction. After paid deposit, it turned out the house was very not as good as expectation. The quality is bad and warranty team is bad.
Total Score 2
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
very unresponsive, disorganized and lack of professionalism
- Jessica R.
- Verified HomeBuyer
- July 23, 2019
- Atlanta, GA
had to be on top of 5 different people to understand delays and work to be done. House looks nice, but I see a lot of issues in terms of quality and workmanship
Lennar responded:
Hi Jessica Nicole, thank you for sharing your comments about your experience. We are sorry that you have had difficulties in getting items completed. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can look into them for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - First time buying house with them and was very disappointed!
- Christy H.
- Verified HomeBuyer
- January 18, 2022
- Pendergrass, GA
First time buying house with them and was very disappointed! Lots of unprofessional workers on drywall, painting and electrical. They have to revisit my place many times after final walk.
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Fails to Perform
- Glenn H.
- Verified HomeBuyer
- January 12, 2022
- Sharpsburg, GA
We closed on the house 2 months ago. We couldn't live in the house for most of the first month because AT&T, who is the only supplier of internet and TV for the subdivision, did not have service to our location. The builder should have known that. Also, we still have outstanding items from the pre-closing punch list that are not resolved. The Home Care people contact us every couple of weeks to say that they are having a meeting to make a plan to solve our issues, but we are still waiting for them to fix cabinets and install the correct garage door. Practically every day we identify other ...
Lennar responded:
Hi Glenn, thank you for taking the time to leave your review. We want to apologize for all of the frustrations and setbacks you have experienced. We are sorry to hear of the poor customer service and lack of communication as well. If there are outstanding items on your home that we can assist you with or provide some follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
VERY POOR workmanship and materials.
- Harold E.
- Verified HomeBuyer
- December 30, 2021
- Sharpsburg, GA
For $400,000 you expect a certain quality in a home. This does not live up to the expectations. Very poor quality paint, sheet rock, tile work, workmanship and appliances. When we moved in the oven didn’t work, the dryer outlet didn’t work, the dishwasher leaves the dishes unclean and wet, paint feels like sandpaper, paint peels off the doors if you try to clean the glass or they get wet, crack in ceiling about 6 feet long in the kitchen. The Sheetrock is a very cheap quality and very thin. You have to be very careful when you try to mount towel bars or toilet paper holders. The grout is ...
Lennar responded:
Hello Harold, thank you for taking the time to provide feedback. We want to apologize for the experience with poor workmanship, materials, and appliances. We are sorry and disappointed to hear of the list of items you were left unsatisfied with. If there are remaining items that need attention or follow-up please don't hesitate to let us know at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Overall Unwillingness from staff to assist and address any issues or concerns that I had.
- Jennifer R.
- Verified HomeBuyer
- April 19, 2022
- Fayetteville, GA
I would rather not comment. If I had it to do all over again, there will be things that I would’ve done differently. It seems that I was set aside because I do not use the preferred lender or realtors on site.
Lennar responded:
Hi Jennifer, thank you for sharing this review. We would like to apologize for the issues you experienced during the purchase of your new home and the follow up service you were provided. If you would like us to follow up on any items, please do not hesitate to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Poor and Disappointing Home Quality
- Anonymous
- Verified HomeBuyer
- December 06, 2022
- Fayetteville, GA
We're previously owned a Lennar home in Southern California. Pride was very apparent in the quality and workmanship provided in our Southern California home. However, here in Fayetteville, Georgia we're very disappointed regarding the workmanship in the home. Every time I think about the cost of the high cost of home and the cheap paint, the sloppy unfinished sealing in the molding, the visible cracks in the corners and cracks in the crown molding; as well as the floating tiles in the floor which crackle when you step on them makes me sick to my stomach. We've purchased 5 new homes in our ...
Lennar responded:
Hello and thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality of your new home and for the lack of communication from our teams. If there is still anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com so we can follow up. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Craftsmanship and finishing is poor.
- Pranav S.
- Verified HomeBuyer
- January 18, 2022
- Marietta, GA
Craftsmanship and finishing is poor.
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - I have purchased Lennar Homes in the past (Cal-Atlantic/Ryland
- Dayne H.
- Verified HomeBuyer
- March 31, 2020
- Cumming, GA
I have purchased Lennar Homes in the past (Cal-Atlantic/Ryland Homes) by far this was the worst home buying experience. If it wasn't for the lot size and location, I should have gone with one of the other builders in the neighborhood (Stanley Martin or Providence Homes). The sales experience was terrible both salespeople were not on the same page and took a long time to get a response back. As far as the builder and follow up person they were great and overworked because they had a lot of building going on, but when I was able to speak with them they were able to respond to my questions. ...
Lennar responded:
Hi Dayne, thank you for sharing this feedback about your new home. We are sorry to hear about the difficulties you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Value 4
Responsiveness 3
Lennar - Very difficult to get repair work completed.
- Anonymous
- Verified HomeBuyer
- September 28, 2021
- Gainesville, GA
Very difficult to get repair work completed. We also have a common area behind our property that we were told would be cleaned up and landscaped when we closed. We have been in our home for 4 months and cannot get the area cleaned up. It is very embarrassing.
Lennar responded:
Hi, thank you for sharing your experience. We are sorry to hear about the difficulties you have faced in getting work completed in your new home. If there are any outstanding items that need attention, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Lennar - Just terrible new home owner experience.
- Anonymous
- Verified HomeBuyer
- March 04, 2020
- Woodstock, GA
Just terrible new home owner experience. Definitely will not buy Lennar home again. This was my first time buying it and I ignored the reviews that sad bad about Lennar but now I know.
Lennar responded:
Thank you for sharing your feedback. We are sorry to hear about your experience. Please email us at corporatecustomercare@lennar.com if there is anything we can do to assist and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 4
Negotiate up to 70k to 80k less than listed price.
- Anonymous
- Verified HomeBuyer
- December 20, 2024
- Acworth, GA
First time buying Lennar home so not aware of negotiation. Me and my neighbors bought same model house around same time but they got 50k less than , what I paid. It is more than 10% discount they got. Even other side neighbor negotiated 70k on listed price. Now I am feeling like fool to buy this house.
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 3
Lennar - This has been a horrendous experience.
- Anonymous
- Verified HomeBuyer
- July 06, 2021
- Dunwoody, GA
This has been a horrendous experience. From the loan application, closing and move-in phases have been miserable. Disclosures statement from Lennar was wrong day before closing. Closing attorneys called me "petty" when I found differences in their charges. Refused to give me keys despite differences in disclosure statement provided by Lennar and the closing attorney. The house was not finished when we moved in. We are now 6.5 months into the home and we are still having issues that are not resolved (e.g, cracks in stairs, buckled floors, unlevel floors, damaged appliances, damaged ...
Lennar responded:
Hi, thank you for taking time to share your review. We would like to apologize for the poor experience you explained regarding the closing process and leading into the incomplete items in your new home. If you have any outstanding issues in which we can assist, please send us a message at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Terrible experience with Lennar
- David B.
- Verified HomeBuyer
- June 23, 2021
- Dunwoody, GA
50+ items, including major items, wrong with the home. Issues continue. The construction manager shows no compassion and attempts to fix through hacks. I would not buy with Lennar again.
Lennar responded:
Hi David, thank you for taking time to share a review. We would like to apologize for the overall frustration you have experienced due to the numerous incomplete items in your home and ongoing issues with getting them resolved. If there are any items currently requiring attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
How terrible the buying experience was after they took our deposit
- Justin V.
- Verified HomeBuyer
- May 04, 2021
- Marietta, GA
Lennar has turned into a cash-grab operation. Likely because they are now publicly traded, so they care about their shareholders, not their homeowners. Everyone in our neighborhood (Parkside Meadows) feels this way. The bright side is that it has brought us together as a community! So if you're looking to unite your neighborhood in their hatred of the builder, shop Lennar...
Lennar responded:
Hi Justin, thank you for sharing your experience. We are sorry to hear about your disappointment with your personal new home purchase. If there are any details you would like to share specific to your situation, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Value 2
Responsiveness 1
Lack of cooperation and response
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Sharpsburg, GA
Would not recommend Lennar. While the signs in Tucker, Ga of say No to Lennar are for other reasons, they do explain my sentiment as well.
Lennar responded:
Hello, thank you for sharing your experience. If there is anything we can do to follow up, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Poor Quality Control. Sloppy rushed work by contractors
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Fayetteville, GA
Exception list items pending still 7 months post closing. Sloppy repair work done by contractors.
Lennar responded:
Thank you for your comments about the workmanship in your home. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Poor follow thru after sale
- Gary K.
- Verified HomeBuyer
- July 17, 2019
- Buford, GA
My home wasn’t ready prior to close. They had approximately 30 items on the checklist that needed to be addressed and corrected prior to close. I already sold my other home and needed to move. I had movers lined up to do so after I closed on my Lennar home. They asked me to close even know they were not close to complete and asked me for 3 additional days to finish the items we agreed to that were on my list to close. I should of trusted my better judgment & not close until the work had been completed. I closed & ended up moving into an unfinished incomplete home. They changed builders ...
Lennar responded:
Hi Gary, thank you for bringing these items to our attention. We are sorry for the difficulties you experienced. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
Worst Construction Company in History
- Spandana R.
- Verified HomeBuyer
- December 09, 2024
- Cumming, GA
Probably the worst construction company I’ve worked with. False promises and poor construction quality. Promised us few things when signing the contract which were later modified to cheaper options / alternatives. We paid million dollars for this home and the quality and build materials are the cheapest ones on the market. Price gouging everywhere possible while not even providing bare minimum quality. False promises as well. Will never ever buy a Lennar home or recommend to any of my friends and family. You lost a customer.
Lennar responded:
Thank you for sharing your experience with us, Spandana. We are sorry to hear the quality of your new home did not meet your expectations. Your feedback is valuable to us and helps identify areas for ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Challenging Lennar
- Anonymous
- Verified HomeBuyer
- November 29, 2024
- Cumming, GA
Overall had been below average, ok experience on an experience, high priced home, but, could have been a lot better.
Lennar responded:
Good afternoon, and thank you for sharing your recent homebuying experience with us. We apologize for any frustrations you encountered.
For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Worst possible experience
- Anonymous
- Verified HomeBuyer
- October 02, 2024
- Cumming, GA
I was deceived multiple times by various Lennar teams. First the lots were incorrectly classified and assigned incorrect lot though I was 2nd person to have the scheduled appointment. They never disclosed about a drainage easement. During development process again deceived multiple times with wrong promises and the same experience continued post closure. I wish I never bought a home with Lennar.
Lennar responded:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Dissatisfied customer
- Niambi W.
- Verified HomeBuyer
- January 17, 2023
- Fayetteville, GA
Quality of workmanship&materials: A window was covered with sheet rock and went unnoticed until weeks after closing. Another builder acknowledged and took care of the issue. Painters were super messy, lots of paint dripping throughout the house. Did not hear from my builder. Trustworthiness: There was not a good repore with my last builder and I did not trust him. There were no apologies made for the mistake, he was not willing to suggest or recommend any product for grout; or provide model or serial numbers for appliances to be registered after taking pictures and saying they would send ...
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Home buying from Lennar
- Catherine A.
- Verified HomeBuyer
- November 15, 2022
- Tucker, GA
Horrible workmanship and communication.
Lennar responded:
Hello Catherine, thank you for your review, we are sorry to hear your disappointment. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Lennar - Rushed construction resulting into many problems and forced closing
- Anonymous
- Verified HomeBuyer
- November 19, 2021
- Cumming, GA
Rushed construction resulting into many problems and forced closing without all the fixes.
Lennar responded:
Hi, thank you for your review. We would like to apologize for the frustrations you have faced related to a rushed closing on your new home. If you have any outstanding items, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Not a happy customer
- Ritesh R.
- Verified HomeBuyer
- April 14, 2020
- Cumming, GA
Horrible experience with Lenner, Very cheap materials, cheap appliances cheap items installed, I am regretting buying Lenner home. Very bad experience never recommend to anyone buying Lenner homes. In any condition my home is not looking that I have paid over 530k house. Billy was good
Lennar responded:
Hi Ritesh, thank you for taking time to share you feedback. We are sorry to hear about the frustrations you have experienced. Please send us a message at corporatecustomercare@lennar.com with any items that require attention and we will research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
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