Lennar Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Lennar.
Read all 380 verified reviews from homeowners that built a new home with Lennar in the Atlanta area. Atlanta homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Atlanta Area
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Customer Reviews
Lennar - Awesome Builder and Great Product!
- Zoya B.
- Verified HomeBuyer
- May 20, 2021
- Hoschton, GA
Awesome Builder and Great Product!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
NOTHING
- Anonymous
- Verified HomeBuyer
- May 15, 2021
- Cumming, GA
There is nothing good or nice about Lennar. This was the worst experience ever !!!!!!!!
Lennar responded:
Hi, thank you for this review. We are sorry to hear about your poor experience with your new home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
How terrible the buying experience was after they took our deposit
- Justin V.
- Verified HomeBuyer
- May 04, 2021
- Marietta, GA
Lennar has turned into a cash-grab operation. Likely because they are now publicly traded, so they care about their shareholders, not their homeowners. Everyone in our neighborhood (Parkside Meadows) feels this way. The bright side is that it has brought us together as a community! So if you're looking to unite your neighborhood in their hatred of the builder, shop Lennar...
Lennar responded:
Hi Justin, thank you for sharing your experience. We are sorry to hear about your disappointment with your personal new home purchase. If there are any details you would like to share specific to your situation, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
Lennar - My overall experience was good but I found issues after I moved
- Anonymous
- Verified HomeBuyer
- April 28, 2021
- McDonough, GA
My overall experience was good but I found issues after I moved in and when I reported the issues within the first 30 days it took a month or so before someone contacted me. I then was told that some items was not covered. So make sure you try to check everything if you decide on this builder.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - The buying process was very smooth.
- Anonymous
- Verified HomeBuyer
- April 28, 2021
- Marietta, GA
The buying process was very smooth. The fixes that are always required with a new build has been very poorly managed.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Lennar - Its ok not great
- Xu L.
- Verified HomeBuyer
- April 27, 2021
- Buford, GA
Its ok not great
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Buying experience was good.
- Anonymous
- Verified HomeBuyer
- April 27, 2021
- Atlanta, GA
Buying experience was good. Workmanship is poor. Still waiting for items to get fixed, some from the punch list before closing.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 2
Lennar - Still waiting on front steps to be replaced due to incorrect
- John F.
- Verified HomeBuyer
- April 20, 2021
- Cumming, GA
Still waiting on front steps to be replaced due to incorrect way they were installed. Had my final walk thru postponed 2 and wasn't notified, pushed my closing to December 3 and that cost me $450 in rent money. House is built good, alot of inconveniences since house wasn't completely ready on closing date...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Lennar - So far its been very professionally ran and I'm happy with my
- Steven M.
- Verified HomeBuyer
- April 10, 2021
- Gainesville, GA
So far its been very professionally ran and I'm happy with my purchase.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - Wonderful home buying experience.
- Hanna H.
- Verified HomeBuyer
- April 09, 2021
- Atlanta, GA
Wonderful home buying experience. Everything was easy and explained well
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
I bought a model home from Lennar.
- Shirin P.
- Verified HomeBuyer
- April 08, 2021
- Lilburn, GA
They gave me windows that are damaged and refusing to fix it, garage floor uneven , sheetrocks with holes in it, horrible workmanship, their refusal to fix anything. It is appalling. Do not buy from Lennar.
Lennar responded:
Hi Shirin, we would like to thank you for taking time to share your experience. We are sorry to hear about the items you have outlined including the damaged windows, finishing workmanship, and follow-up from the team. If you would like us to follow-up on any outstanding issues, please reach out to us directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 0
Trustworthiness 0
Responsiveness 0
Good service all along the way!
- Aaron C.
- Verified HomeBuyer
- April 07, 2021
- Hoschton, GA
Bogie, Tommy and Gonzalo make a great team from the sales, to construction, to after closing each played a critical part in the process of our home and we appreciate it. Hamilton Preserve is shaping up to be a great community and I'm happy we purchased here.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - For the purchase price paid, the quality, workmanship and customer
- Melanie T.
- Verified HomeBuyer
- April 07, 2021
- Suwanee, GA
For the purchase price paid, the quality, workmanship and customer service, the home was overpriced. I am still having issues.
Lennar responded:
Hi Melanie, thank you so much for sharing your review. We are sorry to hear about your disappointment with the quality of your new home and any issues you have experienced with your customer care team. If there are any issues requiring additional attention, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Happy to be in a beautiful home
- Janet K.
- Verified HomeBuyer
- April 07, 2021
- Sharpsburg, GA
Happy to be in a beautiful home
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great location, subpar experience
- Travis C.
- Verified HomeBuyer
- April 07, 2021
- Buford, GA
The buying process was fantastic. Working with Lennar mortgage and salesperson was a great experience. However the process was rushed and the build reflects that. On the final walkthrough I did not see a completed house and had to go on faith the remaining items (gutters, weep holes, flooring) would all be addressed having to sign just a few hours later. It took 3 months to completely address the original exception list from the final walkthrough. Additional issues have come up with the response the house is “settling in” and we should wait the rest of the year before reporting. Being a ...
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 2
Timeless process
- Anscela J.
- Verified HomeBuyer
- April 07, 2021
- Marietta, GA
Outstanding The whole process was exceptional. From the time I selected the lot to closing time was timeless. The house is beautiful. I am very happy with the decision to move to hedges. I would recommend these builders anytime.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Individual housing
- Martha J.
- Verified HomeBuyer
- April 05, 2021
- Sharpsburg, GA
i would have liked more options about what material colors went into the interior of my house
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
AFFORDABLE, BEAUTIFUL, LUXURY Home
- Bonita H.
- Verified HomeBuyer
- March 31, 2021
- Fayetteville, GA
November 8, 2020 was a miraculous day. I bought the last home available in The Village of Lafayette. Excellent experience with Jeff D, Hany, Hunter, Oliver. The Lennar Team always friendly, available and answers questions/concerns in a timely manner (less than 2 hours). I found them very transparent with an easy Everything Included program with a seamless finance department. I was able to close in 19 days November 27, 2020 with the lowest interest rate.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of cooperation and response
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Sharpsburg, GA
Would not recommend Lennar. While the signs in Tucker, Ga of say No to Lennar are for other reasons, they do explain my sentiment as well.
Lennar responded:
Hello, thank you for sharing your experience. If there is anything we can do to follow up, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Ok experience
- Ludlow H.
- Verified HomeBuyer
- March 31, 2021
- Fayetteville, GA
My experience wasn’t the best, I think it’s because I bought the last home. They are not present in the neighborhood so it’s hard to get things fixed.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
The sale was easy but the workmanship & follow-up is very disappointing.
- Esteban M.
- Verified HomeBuyer
- December 01, 2020
- Marietta, GA
Our home buying experience had some ups (our sales rep, Denise, was great throughout & we got 2 unexpected upgrades) & many downs. The downs started when we were informed that features labeled on Lennar's documents as "optional" were not available or selections became unavailable during the selection process. We were also disappointed when the construction manager told us things the contractors would do (like screw down the nailed 2nd floor subfloor & sweep concrete before flooring was installed) that weren't done or not done adequately, causing squeaks & popping sounds under the finished ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Quality suffers.
- Bill a.
- Verified HomeBuyer
- December 01, 2020
- Sharpsburg, GA
The whole process goes to fast so the quality suffers.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
Good looking house in a great location - service afterwards not so great
- Anonymous
- Verified HomeBuyer
- October 28, 2020
- Dunwoody, GA
Had a great time buying the house and love the aesthetic. The quality of the materials and workmanship is clearly low cost. Lots of little defects around the house that are noticeable. Responsive and promptness from the Customer Care team has been abysmal. Very difficult to get things fixed after you've purchased. Very disappointed with that aspect.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 1
Quality work, material, and appliances
- Oyhane W.
- Verified HomeBuyer
- October 01, 2020
- Suwanee, GA
I am very pleased with the whole house and solving minor issues with Ryan.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nice house plan and neighborhood, lots of fixes
- Alan K.
- Verified HomeBuyer
- May 06, 2020
- Buford, GA
For the money you might expect better build quality. Switch plates that are not level, drawers that don't close right, stair rail supports that are not parallel, paint that is so thin you can see through it, concrete that is already cracked at move in, light fixtures not flush and falling out of the ceiling, support legs on the kitchen bar that wobble and don't support, windows that don't stay open, is that really a fireplace hearth, visible drywall joints, etc. Makes me wonder what's behind, or not behind the walls. They have been good to follow up, but it did take 2 months to get our second ...
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 5
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