Lennar Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Lennar.
Read all 380 verified reviews from homeowners that built a new home with Lennar in the Atlanta area. Atlanta homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Atlanta Area
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Customer Reviews
Nice product- Good value
- Craig D.
- Verified HomeBuyer
- April 29, 2020
- Cumming, GA
The product is nice and well thought out. Other than the sales team, everyone else has been great to work with and provided timely and accurate responses. Their post purchase customer service has been outstanding - Ron is prompt, communicates and gets things taken care of. Most things are just the minor issues that come with new construction. Very pleased with overall product.
Total Score 5
Quality 5
Trustworthiness 3
Responsiveness 5
Loving it !
- Devi Y.
- Verified HomeBuyer
- April 29, 2020
- Woodstock, GA
We recently purchased out Lennar home and we are really happy with the quality and despite of the reviews online the customer service has been great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar
- Yvette R.
- Verified HomeBuyer
- April 28, 2020
- Duluth, GA
I am still waiting on items to be completed from December, some of the craftsmanship although cosmetic, sloppy
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Disappointment in Quality
- Anonymous
- Verified HomeBuyer
- April 21, 2020
- Holly Springs, GA
Seems the subs are very questionable. I have seen 4 homes in addition to mine that had major plumbing problems, including flooding and having to replace flooring. The plumbing contractor must be a very cheap company because the quality is not there. I worry what will happen in 1-5 years based on the issues I have seen so far. Also, landscape work has been awful and they put down dead grass and don't bother to replace it. All they care about is covering the ground. Not how it looks or fills in.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Average Construction
- Kiran N.
- Verified HomeBuyer
- April 17, 2020
- Cumming, GA
Average Quality of workmanship & materials. Average responsiveness to issues. Construction quality not up to the mark.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - The customer service is great.
- Bernice G.
- Verified HomeBuyer
- April 15, 2020
- Fayetteville, GA
The customer service is great. I feel the quality of the home could be better if you get the right workers to perform the work properly m.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Not a happy customer
- Ritesh R.
- Verified HomeBuyer
- April 14, 2020
- Cumming, GA
Horrible experience with Lenner, Very cheap materials, cheap appliances cheap items installed, I am regretting buying Lenner home. Very bad experience never recommend to anyone buying Lenner homes. In any condition my home is not looking that I have paid over 530k house. Billy was good
Lennar responded:
Hi Ritesh, thank you for taking time to share you feedback. We are sorry to hear about the frustrations you have experienced. Please send us a message at corporatecustomercare@lennar.com with any items that require attention and we will research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
A Good Builder
- Stella R.
- Verified HomeBuyer
- April 14, 2020
- Cumming, GA
Overall satisfied with things- minor repairs that showed up shortly after move in.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Love the home but...
- Anonymous
- Verified HomeBuyer
- April 14, 2020
- Alpharetta, GA
We love our home but the painting, caulking, grouting and finishing is done very poorly. You would expect more skilled workers to be part of a home that’s valued at over a half million dollars. We’ve been trying to get attention for it for a few months. Will hope for resolution once the COVID mania is over. The quality of fixtures (shower heads, lighting, fans) are more reflective of homes in the $400k range so Lennar has surely skimped on these things. That will be an additional project we’ll need to take on ourselves. The warranty team is great though; it’s just unfortunate how many ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
New owner
- Amadou N.
- Verified HomeBuyer
- April 08, 2020
- Holly Springs, GA
Very satisfied with the purchase .
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Warranty Responsiveness
- Richard D.
- Verified HomeBuyer
- April 07, 2020
- Canton, GA
We have a number of issues that are now going on over 8 weeks. Yes we do understand the need to keep folks from inside our home because of the virus concerns. The issues that I am speaking about are exterior issue.
Lennar responded:
Hi Richard, thank you for taking time to share your experience. We are sorry to hear about the incomplete items and responsiveness you described. Please reach out to us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 4
Responsiveness 2
Lennar - The house itself has a serious problem.
- Hak K.
- Verified HomeBuyer
- April 07, 2020
- Sugar Hill, GA
The house itself has a serious problem.
Lennar responded:
Hi Hak, thank you for taking the time to share this feedback. If you could please email us at corporatecustomercare@lennar.com, with additional details about the problem you are experiencing, we would like to follow up for you. Thank you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
My experience with Lennar
- Ashok N.
- Verified HomeBuyer
- April 02, 2020
- Cumming, GA
Great Quality and worth every dollar spent. I'm happy about the purchase. Please listen to your customer issues, they matter the most in the long run.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
CUSTOMER NO SERVICE
- Mitchel P.
- Verified HomeBuyer
- April 02, 2020
- Duluth, GA
Other than the building foreman, the interest in your home buy post signing ranges from apathy to derision.
Lennar responded:
Hi Mitchel, thank you for providing this feedback. We are sorry to hear about your experience. Please email us at corporatecustomercare@lennar.com if you would like to share any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Townhouse buy
- Terri S.
- Verified HomeBuyer
- April 01, 2020
- Sugar Hill, GA
Over all a good experience and value.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Review
- Anonymous
- Verified HomeBuyer
- April 01, 2020
- Marietta, GA
Enjoying my new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - A lot of patch work around the house that we are just now noticing.
- Michael A.
- Verified HomeBuyer
- April 01, 2020
- Lilburn, GA
A lot of patch work around the house that we are just now noticing. Paint job was definitely subpar. Wood floors have so many chips in different corners. There is cement on my grass from when they did the back porch. Patch job around the ceiling fan outlet caps. Let’s just say there are a lot of signs that the home was made in a rush. Really annoying but improvements in terms of workmanship are needed
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Lennar - Very happy about my home
- Ilya S.
- Verified HomeBuyer
- April 01, 2020
- Cumming, GA
Very happy about my home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Purchasing a home from Lennar
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Duluth, GA
This has been one of the worst home-buying experiences In which I have ever participated. Terrible, sub-par workmanship from especially the woodworkers, painters, And cabinet maker/installer.
Lennar responded:
Thank you for your feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - I have purchased Lennar Homes in the past (Cal-Atlantic/Ryland
- Dayne H.
- Verified HomeBuyer
- March 31, 2020
- Cumming, GA
I have purchased Lennar Homes in the past (Cal-Atlantic/Ryland Homes) by far this was the worst home buying experience. If it wasn't for the lot size and location, I should have gone with one of the other builders in the neighborhood (Stanley Martin or Providence Homes). The sales experience was terrible both salespeople were not on the same page and took a long time to get a response back. As far as the builder and follow up person they were great and overworked because they had a lot of building going on, but when I was able to speak with them they were able to respond to my questions. ...
Lennar responded:
Hi Dayne, thank you for sharing this feedback about your new home. We are sorry to hear about the difficulties you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 3
Poor Quality Control. Sloppy rushed work by contractors
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Fayetteville, GA
Exception list items pending still 7 months post closing. Sloppy repair work done by contractors.
Lennar responded:
Thank you for your comments about the workmanship in your home. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 2
Lennar - Happy with my home
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Buford, GA
Happy with my home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home owner
- Cheo-Lee L.
- Verified HomeBuyer
- March 31, 2020
- Peachtree Corners, GA
1. Customer service representatives have extremely poor service, closed service tickets with out get job done. Very lack responsiveness! 2. Quality of all kitchen equipments poor and malfunction, customer service has no knowledge of how to fix it and refused replace malfunction machine. 3. The quality of the town home does not match to the value or worth for the purchase. 4. The quality construction poor- regrettably made wrong decision. The existing homeownerS are not not happy!
Lennar responded:
Hi Cheo-Lee, thank you for providing this feedback about your experience. We are sorry to hear about the difficulties you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Excellent experience!
- Janet B.
- Verified HomeBuyer
- March 31, 2020
- Cumming, GA
The entire team was responsive and very cooperating throughout the total process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Sales office is awful to work with.
- Anonymous
- Verified HomeBuyer
- March 27, 2020
- Cumming, GA
Sales office is awful to work with. There were several items that were suppose to be addressed prior to move in, but did not get completed. Once everything was finally address, which took some time, everything has been good.
Total Score 3
Quality 4
Trustworthiness 1
Responsiveness 2
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