Lennar Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Lennar.
Read all 312 verified reviews from homeowners that built a new home with Lennar in the Atlanta area. Atlanta homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 3.5 out of 5 stars in Atlanta Area
312 Reviews in Atlanta Area
Lennar in Atlanta Area
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Customer Reviews
the distrust and lip service they provide
- Katrina Y.
- Verified HomeBuyer
- November 30, 2021
- Dunwoody, GA
please read reviews prior to purchasing from this builder. They are not off. I wish I had. my comments are all based off things I experienced and NOT what I saw on a review. I didn't see a review until the closing and then realized I was experiencing just what was being described from multiple reviews online
Lennar responded:
Hi Katrina, thank you for writing a review. We would like to apologize for any frustrations and disappointment caused with your new home purchase. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
NOTHING
- Anonymous
- Verified HomeBuyer
- May 15, 2021
- Cumming, GA
There is nothing good or nice about Lennar. This was the worst experience ever !!!!!!!!
Lennar responded:
Hi, thank you for this review. We are sorry to hear about your poor experience with your new home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - For the purchase price paid, the quality, workmanship and customer
- Melanie T.
- Verified HomeBuyer
- April 07, 2021
- Suwanee, GA
For the purchase price paid, the quality, workmanship and customer service, the home was overpriced. I am still having issues.
Lennar responded:
Hi Melanie, thank you so much for sharing your review. We are sorry to hear about your disappointment with the quality of your new home and any issues you have experienced with your customer care team. If there are any issues requiring additional attention, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - The house itself has a serious problem.
- Hak K.
- Verified HomeBuyer
- April 07, 2020
- Sugar Hill, GA
The house itself has a serious problem.
Lennar responded:
Hi Hak, thank you for taking the time to share this feedback. If you could please email us at corporatecustomercare@lennar.com, with additional details about the problem you are experiencing, we would like to follow up for you. Thank you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Purchasing a home from Lennar
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Duluth, GA
This has been one of the worst home-buying experiences In which I have ever participated. Terrible, sub-par workmanship from especially the woodworkers, painters, And cabinet maker/installer.
Lennar responded:
Thank you for your feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
New home owner
- Cheo-Lee L.
- Verified HomeBuyer
- March 31, 2020
- Peachtree Corners, GA
1. Customer service representatives have extremely poor service, closed service tickets with out get job done. Very lack responsiveness! 2. Quality of all kitchen equipments poor and malfunction, customer service has no knowledge of how to fix it and refused replace malfunction machine. 3. The quality of the town home does not match to the value or worth for the purchase. 4. The quality construction poor- regrettably made wrong decision. The existing homeownerS are not not happy!
Lennar responded:
Hi Cheo-Lee, thank you for providing this feedback about your experience. We are sorry to hear about the difficulties you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
One of the worst builders
- Satish K.
- Verified HomeBuyer
- March 24, 2020
- Cumming, GA
Never by home with them.
Lennar responded:
Thank you for taking the time to share your comments with us and I'm sorry to hear you aren't satisfied with your overall experience. Please share your experience in detail with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
maintenance service is very bad
- Naga C.
- Verified HomeBuyer
- March 17, 2020
- Cumming, GA
Worst maintenance service. Tickets are not resolved for months. They just close the tickets without fixing the issues. New house car garage has big cracks. No hot water for first 1 week. Patios are NOT properly cleaned. Lot of dents in each step of the stair case. Kitchen shelfs are not properly fixed, still not fixed after 3 months.
Lennar responded:
I'm sorry to hear you're experiencing delays in getting items addressed properly. Please send us an email with your outstanding items, contact information and home address to corporatecustomercare@lennar.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Poor materials and worse craftsmanship.
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Sharpsburg, GA
Poor materials and worse craftsmanship. Not trustworthy. They don’t deliver on their commitments. Their contractors are inefficient and extremely wasteful. I would not recommend Lennar communities.
Lennar responded:
I'm sorry to hear that you aren't satisfied with your home building experience. Please take the time to share your experience in detail with us so we can review what happened and ensure our management team addresses it properly. You can send us and email to corporatecustomercare@lennar.com with your experience, contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - shortcuts to avoid cost, lack of communication, frustration galore
- Anonymous
- Verified HomeBuyer
- February 29, 2020
- Cumming, GA
shortcuts to avoid cost, lack of communication, frustration galore
Lennar responded:
Thank you for sharing this feedback about your new home. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Not at all satisfied.
- Keerthi N.
- Verified HomeBuyer
- November 26, 2019
- Cumming, GA
Not at all satisfied. Poor workmanship
Lennar responded:
Hello Kerthi, thank you for taking the time to share your comments with us. If you would like to share more about your experience, please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
I bought a model home from Lennar.
- Shirin P.
- Verified HomeBuyer
- April 08, 2021
- Lilburn, GA
They gave me windows that are damaged and refusing to fix it, garage floor uneven , sheetrocks with holes in it, horrible workmanship, their refusal to fix anything. It is appalling. Do not buy from Lennar.
Lennar responded:
Hi Shirin, we would like to thank you for taking time to share your experience. We are sorry to hear about the items you have outlined including the damaged windows, finishing workmanship, and follow-up from the team. If you would like us to follow-up on any outstanding issues, please reach out to us directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
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