Lennar Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Lennar.
Read all 323 verified reviews from homeowners that built a new home with Lennar in the Atlanta area. Atlanta homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Atlanta Area
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Customer Reviews
CUSTOMER NO SERVICE
- Mitchel P.
- Verified HomeBuyer
- April 02, 2020
- Duluth, GA
Other than the building foreman, the interest in your home buy post signing ranges from apathy to derision.
Lennar responded:
Hi Mitchel, thank you for providing this feedback. We are sorry to hear about your experience. Please email us at corporatecustomercare@lennar.com if you would like to share any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
RUN AWAY
- Anonymous
- Verified HomeBuyer
- November 15, 2024
- Snellville, GA
Terrible experience, STAY AWAY, ESPECIALLY THE BUILDER
Lennar responded:
We are sorry to hear you had such a bad experience. If there are any outstanding issues or concerns, please don't hesitate to contact us by sending an email to CorporateCustomerCare@Lennar.com referencing this review and detailing your request so we can help you follow up with the appropriate team. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Terrible
- Natalia S.
- Verified HomeBuyer
- December 28, 2021
- Buford, GA
I would it recommend Lennar
Lennar responded:
Hi Natalia, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Lennar home buying experience
- Anonymous
- Verified HomeBuyer
- March 04, 2020
- Cumming, GA
Extremely bad quality construction and too many issues with new homes. And would not recommend and reference Lennar homes to anyone. Stay away from this builder new home construction.
Lennar responded:
Thank you for your feedback about your experience. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Lennar bit more than they could chew when they took over Cal Atlantic
- Anonymous
- Verified HomeBuyer
- November 25, 2019
- Atlanta, GA
After moving into my first new home, I quickly learned that I should have done much more research on homebuilders before signing the initial contract. 15 of 17 of my neighbors, myself included, who all bought brand new $400k+ townhomes, have had the WORST first home buying experience with Lennar. Starting from our unreliable and gossiping builder to the terrible corporate warranty request process and service. During closing, the real estate attorney even stated that many other buyers have had similar complaints and issues with Lennar. While sharing my home despairs, I also learned of a family ...
Lennar responded:
Thank you for sharing your comments about your new home buying experience. We are sorry to hear about the issues you described and hope that you've been able to get some assistance with the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional details, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Terrible builder
- Karen S.
- Verified HomeBuyer
- June 20, 2019
- Canton, GA
I have been in my house 4 months. The dishwasher, disposal and both thermostats had to be fixed or replaced. My roof has had to be fixed as well as my gutters. I think they are terrible builders, but they have fixed the items. Just seems it would be better if they did it right the first time instead of causing all the aggravation.
Lennar responded:
Hi Karen, thank you for your comments. We are sorry for the difficulties you experienced when you moved in. If there is anything left outstanding, please send an email to us at corporatecustomercare@lennar.com so we can review it for you.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Horrible experience to say the least!!!
- Varun A.
- Verified HomeBuyer
- June 27, 2023
- Chamblee, GA
I'm a 3rd time Lennar Home Buyer and a Licensed Real Estate Agent. And this was the worst experience ever. Terrible construction quality, cheap choice of material and workmanship, unacceptable warranty service. The walkthrough coordinators lied on my face at every stage, instead of fixing the issues identified during the first walkthrough, they simply took the markers off and signed the final walkthrough on my behalf in my absence!!!! I can't even say how many dry wall and paint issues. They left all the issues unaddressed and on the day of the closing they knowingly didn't say a word when ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst purchase I have ever made.
- Brooke W.
- Verified HomeBuyer
- June 21, 2023
- Chamblee, GA
Staff was 30 minutes late to walk through. Rude to me during walk through. Did THREE walk throughs for paint issues and they still never fixed many of the horrible looking spots on walls and baseboards. My $601,000 home looks like an absolute joke! Not to mention, I did not have a working oven for the first month of living here. Also, they were not prepared with paperwork and therefor made me wait at the attorneys office on my closing day for several hours. I would not recommend Lennar to my worst enemy.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very bad experience overall and no properResponse
- Venkat R.
- Verified HomeBuyer
- October 18, 2022
- Cumming, GA
Very bad experience and quality. Still so many issues. Never recommend the home to any one.
Lennar responded:
Hi Venkat, thank you for your review, we appreciate your feedback. We’re very sorry for the negative experience. If there is anything we can do to assist you by following up on outstanding items, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Worst experience ever.
- Phillip J.
- Verified HomeBuyer
- July 19, 2022
- Smyrna, GA
Worst experience ever. Showed up day of closing to complete punch walk review and then head to closing. Show up and nothing on punch list was completed. Construction PM left as he had prior obligations. Never mentioned that we did not have a CO and couldn’t close. After waiting for over hour and half for someone else to show up to walk home ( no one ever did ) we get a call that CO won’t happen for another 5 days. This was 30 minutes before closing at lawyers office. Also found out that they don’t detail clean houses prior to closing and it’s new owners responsibility to have detailed clean, ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Disappointed with Lennar in how this sub division was built and the customer service being extremely poor post purchase
- Nivedita P.
- Verified HomeBuyer
- January 19, 2022
- Smyrna, GA
Very disappointing to see Poor workmanship, lack of trust and bad post purchase customer service. Would not recommend Lennar based on my experience.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
the distrust and lip service they provide
- Katrina Y.
- Verified HomeBuyer
- November 30, 2021
- Dunwoody, GA
please read reviews prior to purchasing from this builder. They are not off. I wish I had. my comments are all based off things I experienced and NOT what I saw on a review. I didn't see a review until the closing and then realized I was experiencing just what was being described from multiple reviews online
Lennar responded:
Hi Katrina, thank you for writing a review. We would like to apologize for any frustrations and disappointment caused with your new home purchase. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
NOTHING
- Anonymous
- Verified HomeBuyer
- May 15, 2021
- Cumming, GA
There is nothing good or nice about Lennar. This was the worst experience ever !!!!!!!!
Lennar responded:
Hi, thank you for this review. We are sorry to hear about your poor experience with your new home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - For the purchase price paid, the quality, workmanship and customer
- Melanie T.
- Verified HomeBuyer
- April 07, 2021
- Suwanee, GA
For the purchase price paid, the quality, workmanship and customer service, the home was overpriced. I am still having issues.
Lennar responded:
Hi Melanie, thank you so much for sharing your review. We are sorry to hear about your disappointment with the quality of your new home and any issues you have experienced with your customer care team. If there are any issues requiring additional attention, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - The house itself has a serious problem.
- Hak K.
- Verified HomeBuyer
- April 07, 2020
- Sugar Hill, GA
The house itself has a serious problem.
Lennar responded:
Hi Hak, thank you for taking the time to share this feedback. If you could please email us at corporatecustomercare@lennar.com, with additional details about the problem you are experiencing, we would like to follow up for you. Thank you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Purchasing a home from Lennar
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Duluth, GA
This has been one of the worst home-buying experiences In which I have ever participated. Terrible, sub-par workmanship from especially the woodworkers, painters, And cabinet maker/installer.
Lennar responded:
Thank you for your feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
New home owner
- Cheo-Lee L.
- Verified HomeBuyer
- March 31, 2020
- Peachtree Corners, GA
1. Customer service representatives have extremely poor service, closed service tickets with out get job done. Very lack responsiveness! 2. Quality of all kitchen equipments poor and malfunction, customer service has no knowledge of how to fix it and refused replace malfunction machine. 3. The quality of the town home does not match to the value or worth for the purchase. 4. The quality construction poor- regrettably made wrong decision. The existing homeownerS are not not happy!
Lennar responded:
Hi Cheo-Lee, thank you for providing this feedback about your experience. We are sorry to hear about the difficulties you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
One of the worst builders
- Satish K.
- Verified HomeBuyer
- March 24, 2020
- Cumming, GA
Never by home with them.
Lennar responded:
Thank you for taking the time to share your comments with us and I'm sorry to hear you aren't satisfied with your overall experience. Please share your experience in detail with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
maintenance service is very bad
- Naga C.
- Verified HomeBuyer
- March 17, 2020
- Cumming, GA
Worst maintenance service. Tickets are not resolved for months. They just close the tickets without fixing the issues. New house car garage has big cracks. No hot water for first 1 week. Patios are NOT properly cleaned. Lot of dents in each step of the stair case. Kitchen shelfs are not properly fixed, still not fixed after 3 months.
Lennar responded:
I'm sorry to hear you're experiencing delays in getting items addressed properly. Please send us an email with your outstanding items, contact information and home address to corporatecustomercare@lennar.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Poor materials and worse craftsmanship.
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Sharpsburg, GA
Poor materials and worse craftsmanship. Not trustworthy. They don’t deliver on their commitments. Their contractors are inefficient and extremely wasteful. I would not recommend Lennar communities.
Lennar responded:
I'm sorry to hear that you aren't satisfied with your home building experience. Please take the time to share your experience in detail with us so we can review what happened and ensure our management team addresses it properly. You can send us and email to corporatecustomercare@lennar.com with your experience, contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - shortcuts to avoid cost, lack of communication, frustration galore
- Anonymous
- Verified HomeBuyer
- February 29, 2020
- Cumming, GA
shortcuts to avoid cost, lack of communication, frustration galore
Lennar responded:
Thank you for sharing this feedback about your new home. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Not at all satisfied.
- Keerthi N.
- Verified HomeBuyer
- November 26, 2019
- Cumming, GA
Not at all satisfied. Poor workmanship
Lennar responded:
Hello Kerthi, thank you for taking the time to share your comments with us. If you would like to share more about your experience, please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
I bought a model home from Lennar.
- Shirin P.
- Verified HomeBuyer
- April 08, 2021
- Lilburn, GA
They gave me windows that are damaged and refusing to fix it, garage floor uneven , sheetrocks with holes in it, horrible workmanship, their refusal to fix anything. It is appalling. Do not buy from Lennar.
Lennar responded:
Hi Shirin, we would like to thank you for taking time to share your experience. We are sorry to hear about the items you have outlined including the damaged windows, finishing workmanship, and follow-up from the team. If you would like us to follow-up on any outstanding issues, please reach out to us directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
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