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Lennar Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Lennar.

Read all 380 verified reviews from homeowners that built a new home with Lennar in the Atlanta area. Atlanta homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.5 out of 5 stars in Atlanta Area

380 Reviews in Atlanta Area

Ratings by Category

Overall 3.5

Quality 3.3

Trustworthiness 3.4

Responsiveness 3.3

Lennar in Atlanta Area

View Homes

Customer Reviews

Beautiful house but questionable buying process and warranty

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2020
  • Snellville, GA

Our buying experience was not the best as we had to travel over an hour twice just to our in our offer. This practice is very inconvenient if you do not live close and almost deterred our interest in the home. If it was not for the excellent sales agent who kept us abreast and was very responsive to our concerns and frustration, we would have looked elsewhere. The warranty offered is questionable too. Just make sure everything is up to par quality-wise before signing on the dotted line. Otherwise, be prepared for the warranty denials once you are in the house. We are highly doubtful about ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Nice people, nice place

  • Choong P.
  • Verified HomeBuyer
  • March 25, 2020
  • Sugar Hill, GA

steve helped me buy my first house. He helped me narrow down what kind of home I was looking for . Also builder scott & warranty manager Barrett was knowledgeable, thoughtful, and hard working.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Floor

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • Holly Springs, GA

They have a lot of problems with floor But warranty is good

Lennar responded:
Thank you for your feedback about your floors. We are sorry to hear about this, but are pleased that you're happy with the warranty. Please email us at corporatecustomercare@lennar.com if you need any assistance. – Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 4

Terrible workmanship & materials

  • JIN K.
  • Verified HomeBuyer
  • March 25, 2020
  • Sugar Hill, GA

It's been more than 4 months since the closing, and we still have major unresolved issues in the house that had been identified during the final walkthrough. We have also had major structural issues with the plumbing and the roof, which required emergency repair services. I strongly recommend that you do not buy a house from Lennar.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

very good

  • Min H.
  • Verified HomeBuyer
  • March 25, 2020
  • Lawrenceville, GA

very good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible finishing work

  • Andrew P.
  • Verified HomeBuyer
  • March 24, 2020
  • Cumming, GA

Literally every single piece of crown molding in my house has split and separated from the wall and we have only lived here for 6 months. There is a wall that is 2 inches slanted out in the middle of a hallway, the grinder pump wasn't installed properly and I spent a full day fixing it myself. Cal-Atlantic had a great design, Lennar however is terrible at execution. Shooty work all over and no pride taken in the craft. So many warranty issues I have to deal with.

Lennar responded:
Thank you for taking the time to share your feedback with us. I'm sorry you are experiencing this with your crown molding. Please send us an email to corporatecustomercare@lennar.com with your feedback, contact information and home address so we can thoroughly review your concern.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar Review

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Atlanta, GA

Very poor workmanship on interior doors and trim work. This visual deficiency makes you question the workmanship you can’t see.

Lennar responded:
Thank you for sharing your feedback with us. I'm sorry to hear you aren't satisfied with your doors. I would like to hear more about this concern and any other concerns you may have to ensure we address it properly. Please send us an email to corporatecustomercare@lennar.com with your concern, contact information and home address.

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Owner's Summary of Experience with New Lennar Home

  • Elijah S.
  • Verified HomeBuyer
  • March 24, 2020
  • Sharpsburg, GA

The value for the price was better than any others I researched. The quality of workmanship and materials met my expectations and the staff support, openness, and honesty made me very comfortable, I trusted them. The majority of issues were resolved or fixed before move and the remaining items have been taken care of with one item still open.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

One of the worst builders

  • Satish K.
  • Verified HomeBuyer
  • March 24, 2020
  • Cumming, GA

Never by home with them.

Lennar responded:
Thank you for taking the time to share your comments with us and I'm sorry to hear you aren't satisfied with your overall experience. Please share your experience in detail with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Not met my expectations

  • Satish P.
  • Verified HomeBuyer
  • March 24, 2020
  • Cumming, GA

There are few areas where Lennar has to improve, especially the construction quality is not up to mark or expectation. The sight/construction managers are over burdened due to multiple projects and they are not able to focus on quality of the block/home.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 4

Disappointed.

  • Carole B.
  • Verified HomeBuyer
  • March 19, 2020
  • Cumming, GA

Lennar builds aesthetically pretty communities. Their attentiveness and concern for the individual homeowner is poor. The first construction supervisor, Andy, was attentive. Michael, who replaced him because they had too many closings scheduled, was always in a hurry, and eager to just get closed. Furthermore. we continue to find warranty issues after 5 months, and will submit them.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Many minor issues were initially denied

  • Carmen J.
  • Verified HomeBuyer
  • March 18, 2020
  • Fayetteville, GA

I purchase home model as a new home. When I found undone work I was denied assistance cause it was a model but paid new price

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar

  • Anonymous
  • Verified HomeBuyer
  • March 18, 2020
  • Canton, GA

Their people were great to work with.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - It was a pleasure to work with onsite agent

  • Nilar C.
  • Verified HomeBuyer
  • March 17, 2020
  • Atlanta, GA

It was a pleasure to work with onsite agent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

maintenance service is very bad

  • Naga C.
  • Verified HomeBuyer
  • March 17, 2020
  • Cumming, GA

Worst maintenance service. Tickets are not resolved for months. They just close the tickets without fixing the issues. New house car garage has big cracks. No hot water for first 1 week. Patios are NOT properly cleaned. Lot of dents in each step of the stair case. Kitchen shelfs are not properly fixed, still not fixed after 3 months.

Lennar responded:
I'm sorry to hear you're experiencing delays in getting items addressed properly. Please send us an email with your outstanding items, contact information and home address to corporatecustomercare@lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar is just OK

  • Glenn E.
  • Verified HomeBuyer
  • March 17, 2020
  • Cumming, GA

We did not have any real issues with the purchase of our lennar home. We did get to monitor the entire construction from vacant lot to a finished home. The workmanship is not very good and time over quality is their MO. We have had minor issues after moving in and Lennar took care of them

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - Poor materials and worse craftsmanship.

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Sharpsburg, GA

Poor materials and worse craftsmanship. Not trustworthy. They don’t deliver on their commitments. Their contractors are inefficient and extremely wasteful. I would not recommend Lennar communities.

Lennar responded:
I'm sorry to hear that you aren't satisfied with your home building experience. Please take the time to share your experience in detail with us so we can review what happened and ensure our management team addresses it properly. You can send us and email to corporatecustomercare@lennar.com with your experience, contact information and home address.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Everything was great!

  • Jerrene W.
  • Verified HomeBuyer
  • March 17, 2020
  • Fayetteville, GA

Our move was great. When we needed help, they were their to help. Thank you so much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Alright

  • Alexander K.
  • Verified HomeBuyer
  • March 17, 2020
  • Buford, GA

Have had a work order open for 5 months to replace a refrigerator. And my vent hood above stovetop has not worked since moving in (5 months ago)..parts on back order.

Total Score 3


Quality 4

Trustworthiness 1

Responsiveness 2

Build Quality and Follow Up Repairs

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Cumming, GA

I believe that the actual foreman, Luke, whom I dealt with was not the initial lead for my home. He (and Kelly in the sales office) was a pleasure to work with and they were both very attentive with any matter I brought to their attention. Once I moved in, I noticed the quality of the build was not the “Lennar” quality I’ve come to expect from the homes my friends built with Lennar in Texas. Some of the issues I encountered are how loose my carpet is upstairs that I almost trip because of it, gaping 15 inch X 15 inch hole hidden behind my refrigerator that I only saw after we had a bad ...

Lennar responded:
Thank you for taking the time to share your feedback with us and I'm sorry to hear you aren't completely satisfied with your home. Please send us an email to corporatecustomercare@lennar.com with your concern, contact information and home address so we can thoroughly review this for you.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

I bought my Lennar home in October 2019. It was the smartest and wise decision I made. Very happy that I did.

  • Yvonne R.
  • Verified HomeBuyer
  • March 17, 2020
  • Sugar Hill, GA

The home is very well built. It is quite spacious and has modern appliances. The view from where I am is spectacular. I highly recommend buying one of these homes to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great warrenty department

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Dunwoody, GA

We love our home but there have been lots of problems. Lots of electrical issues, things wired wrong and loosing power because of rusted equipment. The dry wall is uneven and bumpy, paint is on our floors and rails and light fixtures, the baseboards are messy in places especially corners. And the entire upper floor creaks. The warrenty department is very responsive and has been able to fix many of our problems for us. But it is a huge hassle to make time to have all this fixed. It would have been much nicer if this had al been caught prior to purchasing.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar home buying experience

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Cumming, GA

Extremely bad quality construction and too many issues with new homes. And would not recommend and reference Lennar homes to anyone. Stay away from this builder new home construction.

Lennar responded:
Thank you for your feedback about your experience. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Lennar - Average home builder

  • Eun H.
  • Verified HomeBuyer
  • March 04, 2020
  • Buford, GA

Average home builder

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - Just terrible new home owner experience.

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Woodstock, GA

Just terrible new home owner experience. Definitely will not buy Lennar home again. This was my first time buying it and I ignored the reviews that sad bad about Lennar but now I know.

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear about your experience. Please email us at corporatecustomercare@lennar.com if there is anything we can do to assist and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 4