Lennar Reviews in Atlanta, GA

Worst experience ever. Showed up day of closing to complete punch walk review and then head to closing. Show up and nothing on punch list was completed. Construction PM left as he had prior obligations. Never mentioned that we did not have a CO and couldn’t close. After waiting for over hour and half for someone else to show up to walk home ( no one ever did ) we get a call that CO won’t happen for another 5 days. This was 30 minutes before closing at lawyers office. Also found out that they don’t detail clean houses prior to closing and it’s new owners responsibility to have detailed clean, they only perform a quick wipe down. We have lived in house for over 30 days now and punch list items are still lingering and not closed out. Construction PM sends guys to fix but never instructs them what it is so I have to spend time pointing everything out. Most interactions with the subs that have come to fix items goes like this. “ Hey, Kevin sent me over to fix punch items but didn’t tell me what it is I actually need to do”. As far as quality of home and workmanship, I have never seen anything worse. Walls have lumps in them from where patches were attempted and not properly fixed. Paint drips from excess paint on walls. Ceiling lights that are not flush to ceiling because the cans were not set flush to ceiling. Tile in showers that feels like a mountain range. The list goes on and on about how bad Lennar is at building homes. I fully have accepted the fact that I am going to have to pay a painter to come in and fix most Sheetrock and trim plus repaint most of house. The advice I give to everyone that ask how I like my new house is stay away from new construction and don’t ever buy from Lennar. You pay the price of a Cadillac and are given beat up used car in return. I cannot express enough my dissatisfaction with Lennar. They absolutely know how to ruin the experience of buying a new home ... More

My best advise to anyone purchasing a new home today is to be patient but also diligent. Lennar does their best to manage the supply chain and labor challenges. Since moving in 4 weeks ago, we have encountered issues that required significant repairs. All can be contributed to poor sub-contractor performance. At the end of the day, the onsite project manager went above and beyond to make things right for us. Lennar needs to hire more leaders like Evan.

my home buying experience was not pleasant. I felt like I was a number, I was told more than once, if you don't want it, there are others that do...way to make one feel welcome. Workmanship was an issue, ongoing, especially dry wall. I had to fight every step of the way to get things done somewhat correctly...no specialty items, just how it should have been done to begin with. If it had not been for BILLY, I would have walked away. He was the only person that was honest and listened to what I had to say. I understand it is a seller's market but there is no pride in workmanship. YOU MUST FIGHT FOR WHAT IS RIGHT, and you should not have to. ... More

I would advise potential homeowners to consider waiting to close on their home until their ENTIRE punch list is either complete or is very short and reasonable in length. It is reiterated to you once you receive a closing date, especially at the end of the month The subcontractors for paint, Nickolas C, area construction manager, has yet to meet with me despite my requests as well as the requests from the builder and the Director of Customer Care for him to do so. I hesitate to refer other buyers to purchase from Lennar.

The orientation of the home as it turns out was awful. NOTHING was explained regarding hot water tank use and especially all the RING stuff and the fact it had to be installed within 55 days or HIPPO insurance comes with money owed due to missing the date. NONE of that was ever explained.

Has been difficult to get the dying grass in my yard replaced due to springer system being inoperable for a good amount of time.

Everything mostly went well and on schedule. We were not able to choose some options but we managed

Very kind and nice service and staff

Lennar has promised to fix several issues including leakage issue from the structure within 14 days of closing the house; however, it’s more than a month and I am still waiting on the fix. Builder has been responsive but it’s of no use when things don’t get fixed. We need some action and not just talks. Very Bad !! I don’t think after this I will recommend Lennar to anyone.

Unsatisfactory house for the price paid.

Clear communication and great customer service

Corners were cut in many things while delivering the townhome. While buying there were no options provided to pick and choose options available. Call me if you want to know further about the experience and journey. Thank you.

Customer facing staff try to resolve issues but number of issues and quality of workmanship does not meet expectations.

We had a hard closing date that Lennar would not budge on even though the house wasn't move in ready. It's been 2 months since closing and our issues have not been resolved yet. The construction manager had made promises that he couldn't deliver on. Not a good look for a national builder like Lennar.

Both my wife and I were so happy that we worked with Sherry for our new home. She was always willing to help us from the beginning all the way to the end. She's the best professional we've ever experienced. Many thanks to her!

Everything he promised to do before I moved in was finished beautifully. He has always been extremely courteous, punctual, always removed his shoes. Has made me feel confident about the little issues that had to be done. Would recommend him to anyone!

Everything was completed as cheap as possible. Wouldn't even give you paint to touch up spots missed.

Lennar builds FAST homes not quality homes.

I would rather not comment. If I had it to do all over again, there will be things that I would’ve done differently. It seems that I was set aside because I do not use the preferred lender or realtors on site.

Highly disappointed overall. House is cute. But craftmanship is poor. I still have a red GA clay backyard; a patio that is cracked so badly the underlayment is showing. The knee wall is the shower is very titled - leaning tower of Piza style. Shower floor has issues. But the mud yard is gruesome.

I will start by saying I love the floorplan I chose. I am disappointed with unkept promises by agent. Lennar Mortgage was very stressful and changed the interest rate at the last minute. The quality of work - paint droppings on the floors and molding (did not use painters' tape), cheap paint, several areas are bleeding through, ceiling showing sheetrock seams/cracks, there are areas of 'rough' wood where it should have been sanded, doors put up backwards, attic cut into ceiling inside house - should be garage only, can't reach attic stairs - cut too short...they said all of this was COSMETIC but later advised it won't be repaired because they will only touch up NAIL POPS at my 1 year warranty and not even paint. In a year I will have to repaint my entire home to cover the spots! Also, wrong color carpet installed. ... More

Overall good quality workmanship and location

Great service. Always trying to help out on everything we ask.

Evan and Justin did a great job making sure we were comfortable and satisfied. The sales rep was not very appreciative of our business. A simple "thank you" goes a long ways.

I believe the builder are good people. Just to much work in a short time. When your moving fast you make mistakes. Service after the sale is everything, at present the response times on painting and repairs are slow. I hope we get all of our punch list taken care of as some are big. Hoping for the best that we are able to get them completed. Note, the walk way down to the lake is to steep and not wide enough for two golf carts. This is dangerous and does not make sense for a 55 over community. This need immediate attention before someone gets injured. Question how often have you used this builder? Is this the first build with this builder? How many years has this builder been in business? Based on seeing the lack of results and poor workmanship I’m concerned for my purchase. Still hoping it works out. Please help. Thanks for the time. ... More