Lennar Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Lennar.
Read all 312 verified reviews from homeowners that built a new home with Lennar in the Atlanta area. Atlanta homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Atlanta Area
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Customer Reviews
The location
- Anonymous
- Verified HomeBuyer
- September 28, 2021
- Atlanta, GA
The location was key. I like the look of the townhouses but the roads and parking in the complex was not repaved, the gates and fences were not finished and many of the wires around the complex were not buried. Lots of outdoor things not completed when it was stated they would be done upon building of the houses.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 1
Good looking house in a great location - service afterwards not so great
- Anonymous
- Verified HomeBuyer
- October 28, 2020
- Dunwoody, GA
Had a great time buying the house and love the aesthetic. The quality of the materials and workmanship is clearly low cost. Lots of little defects around the house that are noticeable. Responsive and promptness from the Customer Care team has been abysmal. Very difficult to get things fixed after you've purchased. Very disappointed with that aspect.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 1
I have a leak from the rain . My floors are pilling up I've been here since March is now the middle of July still no one has came to address my issues
- Annisha W.
- Verified HomeBuyer
- July 19, 2019
- Hiram, GA
Please make sure you see your exact home before you purchase there was some confusion on the pitches versus what I received are what I thought I was gonna be receiving I had already signed my contract to build and then found I wasn't given everything that I seen on the picture so I had to pay an additional $1000 down and over 18000 more in upgrades to receive what I want other than this my home by an experience was great
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Lennar - Sales And Mortgage Teams we’re extremely helpful.
- Kelly R.
- Verified HomeBuyer
- January 12, 2022
- Sharpsburg, GA
Sales And Mortgage Teams we’re extremely helpful.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Mrs
- Nancy P.
- Verified HomeBuyer
- February 14, 2023
- Fayetteville, GA
House was not clean and details with trim not great. I have a crooked window and walls that are not straight over spray paint on all the floors and windows.
Total Score 4
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Lennar - Expect delays Expect problems found in walkthrough to be very
- Mary C.
- Verified HomeBuyer
- January 20, 2022
- Sharpsburg, GA
Expect delays Expect problems found in walkthrough to be very slow in being responded to
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
After closing, good luck getting follow up on any issues!
- Darrin S.
- Verified HomeBuyer
- June 22, 2021
- Cumming, GA
I have struggled to get the "Exceptions/Punch List" worked on after closing. It is push and nag but still nothing. I am working on escalating now to see if I can get anyone at Lennar to respond and get the list of things completed.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Buying experience was good.
- Anonymous
- Verified HomeBuyer
- April 27, 2021
- Atlanta, GA
Buying experience was good. Workmanship is poor. Still waiting for items to get fixed, some from the punch list before closing.
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Great location, subpar experience
- Travis C.
- Verified HomeBuyer
- April 07, 2021
- Buford, GA
The buying process was fantastic. Working with Lennar mortgage and salesperson was a great experience. However the process was rushed and the build reflects that. On the final walkthrough I did not see a completed house and had to go on faith the remaining items (gutters, weep holes, flooring) would all be addressed having to sign just a few hours later. It took 3 months to completely address the original exception list from the final walkthrough. Additional issues have come up with the response the house is “settling in” and we should wait the rest of the year before reporting. Being a ...
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
not satisfied
- Ameen H.
- Verified HomeBuyer
- November 22, 2022
- Scottdale, GA
Lots of sloppy job done. finished product is not up to the standard. I had to hire handyman to finish touchups needed. The home is not built with love. lousy paint job, imperfections in drywall, baseboards are not aligned with the floor properly. etc.
Total Score 4
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lennar - We are happy in the new house with lot of open issues.
- Balaji P.
- Verified HomeBuyer
- September 07, 2021
- Cumming, GA
We are happy in the new house with lot of open issues. It was promised the exception issues will be closed in a month while closing , and still most of them are still open. Not sure if this survey is just a drama or will be taken seriously.
Total Score 4
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Home Warranty
- Marion S.
- Verified HomeBuyer
- April 10, 2024
- Sharpsburg, GA
Overall, the experience has been pleasant. The finance side of the business went very well. But, from the time we completed our initial walk-through to now has not been so pleasant. I was told that Lennar doesn't complete a thorough cleaning of their properties. It's called "construction clean". So, we had to go through the entire property once we closed to clean all paint, tape, and sheetrock dust off of everything. Now, I have a warranty claim, and they are telling me it's homeowner maintenance. I am not pleased right now.
Total Score 4
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Lennar - My home is still lacking many things that was promised long after
- Joseph O.
- Verified HomeBuyer
- March 08, 2022
- Marietta, GA
My home is still lacking many things that was promised long after closing. The builder doesn't respond to text for calls. Very frustrating
Total Score 4
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Overall decent experience
- Bryan E.
- Verified HomeBuyer
- September 27, 2022
- Marietta, GA
My overall 3 star experience rating is based on my experience with the mortgage side of Lennar. Construction team and sales team were great.
Total Score 3
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lennar - Has been difficult to get the dying grass in my yard replaced
- Darmeacher M.
- Verified HomeBuyer
- July 05, 2022
- Sharpsburg, GA
Has been difficult to get the dying grass in my yard replaced due to springer system being inoperable for a good amount of time.
Total Score 3
Quality 5
Trustworthiness 3
Value 5
Responsiveness 3
Nice house plan and neighborhood, lots of fixes
- Alan K.
- Verified HomeBuyer
- May 06, 2020
- Buford, GA
For the money you might expect better build quality. Switch plates that are not level, drawers that don't close right, stair rail supports that are not parallel, paint that is so thin you can see through it, concrete that is already cracked at move in, light fixtures not flush and falling out of the ceiling, support legs on the kitchen bar that wobble and don't support, windows that don't stay open, is that really a fireplace hearth, visible drywall joints, etc. Makes me wonder what's behind, or not behind the walls. They have been good to follow up, but it did take 2 months to get our second ...
Total Score 3
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Love the community!
- Anonymous
- Verified HomeBuyer
- November 19, 2019
- Dunwoody, GA
I gave the overall buying experience only 3 stars because the closing date was postponed several times. When the actual date arrived I was nervous about closing because there was still a long punch list of things that were not yet completed/corrected. But I'm glad we went through with the closing. The wonderful foreman and sales office make up for the sloppy workmanship.
Total Score 3
Quality 2
Trustworthiness 5
Value 4
Responsiveness 5
Pretty Typical for production homes
- Anonymous
- Verified HomeBuyer
- August 30, 2022
- Gainesville, GA
Can't say I'm surprised or disappointed with our experience so far with Lennar as we had fairly low expectations given the state of builders, build quality, and labor issues. I will express that for all the "issues" that have cropped up throughout the process, Lennar has been prompt to address them in a suitable time frame. Regardless, it still astounds me that there isn't more attention to detail during the build process so they didn't have to spend so much time, $$ and resources fixing things that could have prevented in the first place.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Friendly but a lot of issues with the home
- Anonymous
- Verified HomeBuyer
- January 19, 2022
- Newnan, GA
Friendly but a lot of issues with the home
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - They do a decent job
- Edward C.
- Verified HomeBuyer
- January 12, 2022
- Gainesville, GA
They do a decent job
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
New home feedback
- John V.
- Verified HomeBuyer
- February 27, 2020
- Canton, GA
We feel that Lennar homes are built quickly but often times speed gives up good quality.
Lennar responded:
Hi John, thank you for sharing this feedback about your new home. We would love to hear more about your experience. Please email us at corporatecustomercare@lennar.com with any outstanding items or concerns, so we can research and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Non standard pricing on townhome designs and no quality of workmanship
- Anonymous
- Verified HomeBuyer
- November 27, 2019
- Cumming, GA
There is no standard pricing on townhomes here as the prices are costlier for first time buyers versus investment home. Costlier prices for normal home than the upgraded homes. So, there is no standard trusted builder pricing as the prices going along the tide. Faster completion of homes, but no proper nailing & who knows what's gone inside the drywall !
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Poor Home Purchasing Experience, (Mostly) Great Post-Purchase
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Sharpsburg, GA
The process to purchase within the neighborhood was entirely subpar. The agent who helped assist through the purchasing process almost made us not want to purchase the home- There was obvious flaws throughout the house (cracks in railing/misplaced and discolored carpet/ect) and the agent wouldn’t even acknowledge there were issues. Until we talked to a neighbor of their post-purchase experience we would not have moved forward with the purchase. The post-purchase process was phenomenal, however. Dusty and Lamar have been great. I’ve appreciated their willingness to address the issues ...
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
Disappointed
- Diane H.
- Verified HomeBuyer
- October 25, 2022
- Hampton, GA
I'm mostly disappointed in how some of the homes in the neighborhood are maintained. I was surprised to learn the number of investment properties and rental that are in the subdivision. We have some houses were the grass has not been cut, dogs tied up in the front yards, basketball goals lying down in the front lawn, and couches in the garage where people just hang out with the garage door up. This is definitely not what I was expecting and I don't know what the homeowners association is doing. Overall, I'm just disappointed.
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Very quick to respond to issues with construction.
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Gainesville, GA
Several issues found after moving in. Very annoying. Most were addressed to our satisfaction.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
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