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Lennar Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Lennar.

Read all 380 verified reviews from homeowners that built a new home with Lennar in the Atlanta area. Atlanta homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.5 out of 5 stars in Atlanta Area

380 Reviews in Atlanta Area

Ratings by Category

Overall 3.5

Quality 3.3

Trustworthiness 3.4

Responsiveness 3.3

Lennar in Atlanta Area

View Homes

Customer Reviews

Responsiveness to issues has been exceptional.

  • Anita W.
  • Verified HomeBuyer
  • March 22, 2022
  • Fayetteville, GA

I love the design of Lennar homes. They are spacious and well built for everyday living.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

The time it takes for someone to acknowledge work that needs to be done is far to long after a ticket has been filled out.ng.

  • Carolyn L.
  • Verified HomeBuyer
  • March 18, 2022
  • Sharpsburg, GA

The is no follow up after a job has been addressed to see if the job was completed and done correctly.

Lennar responded:
Hi Carolyn, thank you for your review. We want to apologize for the long delays and outright lack of communication you experienced. If ever there is anything we can assist you or even provide follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Had bad experience

  • Yun P.
  • Verified HomeBuyer
  • March 15, 2022
  • Braselton, GA

Lennar lender mess up the loan.Light drop down and never fix, Ceiling scratched and never fixed.

Lennar responded:
Hello Yun, thank you for your review. We are deeply sorry to hear of the difficulties you faced with your loan and un-repaired items. If we can provide follow-up or assist you with outstanding items, please let us know at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

The uniqueness of the homes.

  • Anonymous
  • Verified HomeBuyer
  • March 15, 2022
  • Newnan, GA

The builder are attentive to detail. Great subdivision. Only thing that is missing are the amenities.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - My home is still lacking many things that was promised long after

  • Joseph O.
  • Verified HomeBuyer
  • March 08, 2022
  • Marietta, GA

My home is still lacking many things that was promised long after closing. The builder doesn't respond to text for calls. Very frustrating

Total Score 4


Quality 1

Trustworthiness 2

Responsiveness 1

Poor Quality

  • Anonymous
  • Verified HomeBuyer
  • February 16, 2022
  • Hoschton, GA

Problems didn't take long to occur; there were cracks on walls, which was the slightest issue of them all. They didn't build the plumbing correctly, causing the water from the bathroom to overfill, have builders come back and dig up the waterline outside. The dishwasher leaked multiple times, which was an appliance issue. The kitchen cabinet had a huge crack on the side and was fixed, but after fixed, the drawer wouldn't close properly. The doorbell chime was burnt out within six months. The lightbulb in the bathroom dropped as well. The overall quality of this house was not worth the price, ...

Lennar responded:
Hi, thank you for this detailed review. We would like to apologize for the issues you have encountered with your new home and the frustration this must have caused in getting them corrected. Please let us know if there are any items in which we could provide additional assistance. Our team can be contacted directly at corporatecustomercare@lennar.com, thank you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 5

Lennar - I really like this house.

  • Jae Y.
  • Verified HomeBuyer
  • February 08, 2022
  • Newnan, GA

I really like this house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

the lack of quality control

  • Doreen P.
  • Verified HomeBuyer
  • February 08, 2022
  • Sharpsburg, GA

I have purchased two homes from this builder and my first experience was definitely not a good one. The person in charge of my house could care less about the quality of work being done. It has caused me great stress in trying to get my house in the shape that it should have been from the moment I walked in. There's really to much to write. My second house my builder was much better. Still some issues which I'm in the process of having taken care of. Thank goodness for the gal helping me on both houses as she has been a god send. She is getting things done properly.

Lennar responded:
Hi Doreen, thank you for sharing a detailed review. We are sorry to hear about the poor experience you had with your first Lennar home, but we are also encouraged to hear your second home purchase has been more smoothly. If there is ever anything we can do to help, please let us know at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

The poor workmanship.

  • Stephen L.
  • Verified HomeBuyer
  • January 30, 2022
  • Smyrna, GA

Frequently asked your sakes consultant and/or construction manager to walk you through the home, so you can address poor workmanship immediately!

Lennar responded:
Hi Stephen, thank you for sharing a review. We want to apologize for any frustrations you have faced due to the quality of your new home. If you have an outstanding items that need further attention, please let us know at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Very Informative and willing to assist with getting any issues resolved promptly.

  • Terry M.
  • Verified HomeBuyer
  • January 26, 2022
  • Sharpsburg, GA

I can’t say enough about this company. They have been a pleasure to work with. They are very professional, friendly and I am completely satisfied with the layout and design of our new home. They guide you through every step and make an overwhelming process stress-free. I was so impressed with their knowledge, interest, and time spent to help solve any concerns. I highly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

BETTER THAN EXPECTED

  • Chester V.
  • Verified HomeBuyer
  • January 25, 2022
  • Gainesville, GA

Buying a home is the most expensive purchase most people will make. This was my 3rd new home, and it went better than the others. I felt as though the dollar was the first priority.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 4

Lennar - As a repeat home buyer, the experience was good but not great.

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Sharpsburg, GA

As a repeat home buyer, the experience was good but not great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Expect delays Expect problems found in walkthrough to be very

  • Mary C.
  • Verified HomeBuyer
  • January 20, 2022
  • Sharpsburg, GA

Expect delays Expect problems found in walkthrough to be very slow in being responded to

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Home Buying

  • Eless B.
  • Verified HomeBuyer
  • January 19, 2022
  • Fayetteville, GA

Mortgage/ home buying process was great. Did have some issues upon moving in that I am having issues getting resolved.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 1

Not Great!

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • Marietta, GA

My experience with this builder was not good.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - The sales team were great.

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • Buford, GA

The sales team were great. The general contractor and basically the build of the house made me question the quality.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - Mark did great job working with us.

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • Sharpsburg, GA

Mark did great job working with us. Brandi was always friendly an helpful.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Friendly but a lot of issues with the home

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • Newnan, GA

Friendly but a lot of issues with the home

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Disappointed with Lennar in how this sub division was built and the customer service being extremely poor post purchase

  • Nivedita P.
  • Verified HomeBuyer
  • January 19, 2022
  • Smyrna, GA

Very disappointing to see Poor workmanship, lack of trust and bad post purchase customer service. Would not recommend Lennar based on my experience.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - First time buying house with them and was very disappointed!

  • Christy H.
  • Verified HomeBuyer
  • January 18, 2022
  • Pendergrass, GA

First time buying house with them and was very disappointed! Lots of unprofessional workers on drywall, painting and electrical. They have to revisit my place many times after final walk.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Response to issues

  • Donald P.
  • Verified HomeBuyer
  • January 18, 2022
  • Gainesville, GA

This is a great community wtth wonderful neighbors.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality and attention to detail could be better!

  • Lori M.
  • Verified HomeBuyer
  • January 18, 2022
  • Fayetteville, GA

With the process was smoother. Lots of little issues made this process unnecessarily difficult. But in all we love our home so that is the silver lining.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Craftsmanship and finishing is poor.

  • Pranav S.
  • Verified HomeBuyer
  • January 18, 2022
  • Marietta, GA

Craftsmanship and finishing is poor.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Love the design.

  • Christopher B.
  • Verified HomeBuyer
  • January 18, 2022
  • Gainesville, GA

Love the design. Lennar should Pay more attention to details. Sales office very helpful.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Quality could be better

  • Tanisha S.
  • Verified HomeBuyer
  • January 14, 2022
  • Fayetteville, GA

I absolutely love my home. As the house settle I am starting to see a lot of things that needs to be repaired. When I put a request in for service the customer rep responds in an appropriate time frame but the contractor takes for ever to come out and fix the issue. I have been in my home now for about 45 days and it is a little frustrating to have to constantly reach out to customer service to send someone in to correct the issue. I paid to much money not to have quality workmanship.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 2