Lennar Reviews in Atlanta, GA

Hope to improve the quality

The lennar gets the homes build by other builders and chnahe them frequently. So did not like the job they did.

Didn't care about my needs or requirements. Not a good home buying experience.

My house was built pushed back because they buried leftover construction material in the front yard and my driveway in the back is half the length as everyone else. We have no choice but to park our cars at the guest parking and the home owner association sent us letters that we can't park there. Our driveway + garage can't fit all our cars.

Seems the subs are very questionable. I have seen 4 homes in addition to mine that had major plumbing problems, including flooding and having to replace flooring. The plumbing contractor must be a very cheap company because the quality is not there. I worry what will happen in 1-5 years based on the issues I have seen so far. Also, landscape work has been awful and they put down dead grass and don't bother to replace it. All they care about is covering the ground. Not how it looks or fills in.

Average Quality of workmanship & materials. Average responsiveness to issues. Construction quality not up to the mark.

While our initial experience with Lennar's sales representatives was positive, the construction process quickly revealed significant shortcomings that left us deeply dissatisfied with our new home. Pros: Friendly Sales Team: The sales representatives were helpful and attentive during the initial stages of the home buying process. However, their involvement significantly decreased once construction began, leaving us feeling abandoned. Cons: Poor Communication and Lack of Transparency: Lennar failed to proactively inform us about critical milestones like the pre-drywall inspection. It felt like they intentionally avoided scheduling this crucial walkthrough, hoping we wouldn't ask for one. This lack of transparency created an atmosphere of distrust. Unacceptable Construction Management: The construction managers lacked basic people skills, making interactions frustrating and unproductive. Their dismissive attitude towards our concerns added to the overall stress of the building process. Missed Opportunities for Quality Control: Lennar refused to allow a "blue tape" walkthrough before closing, preventing us from identifying and addressing cosmetic defects. Their focus shifted solely to the warranty, which explicitly excludes cosmetic issues. This policy leaves homeowners stuck with flaws that should have been resolved before finalizing the purchase. Subpar Workmanship: We encountered numerous instances of subpar workmanship and questionable material choices. While Lennar was somewhat responsive to these issues, the overall quality of the construction fell far short of expectations. Late Introduction of the Home Buyer Concierge: The home buyer concierge, who is supposed to guide buyers through the process, was introduced far too late into the construction phase to be of any real assistance. This valuable resource should be integrated earlier to provide timely support and address concerns proactively. Overall: Our experience with Lennar was marred by poor communication, a lack of transparency, and a disregard for customer satisfaction. While the sales team was initially helpful, the subsequent construction process was riddled with frustration and disappointment. We would strongly caution prospective buyers to consider these issues before choosing Lennar as their builder. ... More

No clear outline of the process. No clear accountability

Communication was not clear during the process. Had to chase down contacts. Continuous pushbacks with no explanation of why. Overall, I would not buy another home from the builder based on that part alone. I was so glad to be done with all reps in every process during the process. Nice home but stressful process to close. Not worth it

I would advise potential homeowners to consider waiting to close on their home until their ENTIRE punch list is either complete or is very short and reasonable in length. It is reiterated to you once you receive a closing date, especially at the end of the month The subcontractors for paint, Nickolas C, area construction manager, has yet to meet with me despite my requests as well as the requests from the builder and the Director of Customer Care for him to do so. I hesitate to refer other buyers to purchase from Lennar.

The orientation of the home as it turns out was awful. NOTHING was explained regarding hot water tank use and especially all the RING stuff and the fact it had to be installed within 55 days or HIPPO insurance comes with money owed due to missing the date. NONE of that was ever explained.

Lennar builds FAST homes not quality homes.

Once you get the CO and move in, the work that should have been fixed was not completed on our home. I plan to start with work order for each of the items not completed.

The location is great for us, especially having a younger family. Neighborhood is great, but the list of inconveniences was longer than I anticipated.

Our home buying experience had some ups (our sales rep, Denise, was great throughout & we got 2 unexpected upgrades) & many downs. The downs started when we were informed that features labeled on Lennar's documents as "optional" were not available or selections became unavailable during the selection process. We were also disappointed when the construction manager told us things the contractors would do (like screw down the nailed 2nd floor subfloor & sweep concrete before flooring was installed) that weren't done or not done adequately, causing squeaks & popping sounds under the finished flooring. Now that we're in our home, we're noticing that the finish work is most disappointing - painted over gouged drywall throughout the home, drywall compound on most of the outlet/wall plates (due to not taking the plates off before applying the compound & not cleaning them afterwards), missing grout around outlets on the kitchen backslash leaving visible gaps, uneven & discolored tile grout in the bathrooms, sloppy trim/moulding seams that are separating & peeling, holes in the carpet padding, & other issues. In addition to all the needed repairs, we've been asking for our 3 missing window screens for 3 months & keep being told that they're coming, but still no screens. There are also several inconsistencies in the same floor plans in the neighborhood - some have Wi-Fi garage door openers, different gutter downspout placement & breaker box placement, different house numbers, & only some have granite in the shower. Finally, the neighborhood amenities haven't started being built despite the first phase of the neighborhood being 95% built & there's no information about when they will start building. What started as an exciting & fun process turned into a frustrating & disappointing situation. There's been some turnover with Lennar's construction/warranty staff & it's taken about 2 months to finally get some of the needed repairs started. We're glad that Lennar's warranty exists to make the repairs, but it's tedious & disruptive to have different people in & out of our home over the past month with more repairs needed - all during a pandemic. At this point, I would not recommend a new Lennar home to anyone. ... More

I am still waiting on items to be completed from December, some of the craftsmanship although cosmetic, sloppy

Sales office is awful to work with. There were several items that were suppose to be addressed prior to move in, but did not get completed. Once everything was finally address, which took some time, everything has been good.

Our buying experience was not the best as we had to travel over an hour twice just to our in our offer. This practice is very inconvenient if you do not live close and almost deterred our interest in the home. If it was not for the excellent sales agent who kept us abreast and was very responsive to our concerns and frustration, we would have looked elsewhere. The warranty offered is questionable too. Just make sure everything is up to par quality-wise before signing on the dotted line. Otherwise, be prepared for the warranty denials once you are in the house. We are highly doubtful about recommending others at this point. ... More

Average home builder

Quality of finishes, subcontractors, and oversight is lacking

Quality of workmanship is the worst I’ve seen. This is the third house I’ve built in last 8 yrs and the worst. They try to fix it but they just don’t know how

I believe the builder are good people. Just to much work in a short time. When your moving fast you make mistakes. Service after the sale is everything, at present the response times on painting and repairs are slow. I hope we get all of our punch list taken care of as some are big. Hoping for the best that we are able to get them completed. Note, the walk way down to the lake is to steep and not wide enough for two golf carts. This is dangerous and does not make sense for a 55 over community. This need immediate attention before someone gets injured. Question how often have you used this builder? Is this the first build with this builder? How many years has this builder been in business? Based on seeing the lack of results and poor workmanship I’m concerned for my purchase. Still hoping it works out. Please help. Thanks for the time. ... More

It appears all they want to do is sell houses and once you buy one you are put on the back burner. Enjoy the community and the neighbors.

Finishing touches were somewhat shoddy. For example poor coat of paint on the door and inferior paint job on the inside.

Still waiting on front steps to be replaced due to incorrect way they were installed. Had my final walk thru postponed 2 and wasn't notified, pushed my closing to December 3 and that cost me $450 in rent money. House is built good, alot of inconveniences since house wasn't completely ready on closing date...