Lennar Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Lennar.
Read all 315 verified reviews from homeowners that built a new home with Lennar in the Atlanta area. Atlanta homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Atlanta Area
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Customer Reviews
Just about Okay
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Pendergrass, GA
No clear outline of the process. No clear accountability
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Terrible Communication
- Anonymous
- Verified HomeBuyer
- January 24, 2023
- Scottdale, GA
Communication was not clear during the process. Had to chase down contacts. Continuous pushbacks with no explanation of why. Overall, I would not buy another home from the builder based on that part alone. I was so glad to be done with all reps in every process during the process. Nice home but stressful process to close. Not worth it
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Kevin B., one of the builders, has been very helpful in regard to helping work through the many wrinkles in my punch out/completion list; which was very extensive. Nick C., Lennar Area Manager has been very unprofessional and has not followed up.
- Regina G.
- Verified HomeBuyer
- July 12, 2022
- Smyrna, GA
I would advise potential homeowners to consider waiting to close on their home until their ENTIRE punch list is either complete or is very short and reasonable in length. It is reiterated to you once you receive a closing date, especially at the end of the month The subcontractors for paint, Nickolas C, area construction manager, has yet to meet with me despite my requests as well as the requests from the builder and the Director of Customer Care for him to do so. I hesitate to refer other buyers to purchase from Lennar.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Lennar - The orientation of the home as it turns out was awful.
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Gainesville, GA
The orientation of the home as it turns out was awful. NOTHING was explained regarding hot water tank use and especially all the RING stuff and the fact it had to be installed within 55 days or HIPPO insurance comes with money owed due to missing the date. NONE of that was ever explained.
Total Score 3
Quality 4
Trustworthiness 4
Value 1
Responsiveness 2
The low quality of the interior finishing did not seem to be important to him.
- Patricia W.
- Verified HomeBuyer
- April 19, 2022
- Sharpsburg, GA
Lennar builds FAST homes not quality homes.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 2
Claude Vann, my builder, has an excellent relationship with his buyers.
- Robert J.
- Verified HomeBuyer
- October 05, 2021
- Sharpsburg, GA
Once you get the CO and move in, the work that should have been fixed was not completed on our home. I plan to start with work order for each of the items not completed.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Until 2 weeks ago no one attempted to make repairs. Severe issues in fewer than 3 months (stove, garage door, a/c and a few more things). It doesn’t build a lot of trust to have new things break that early and no one repairs them for multiple weeks.
- Jamal G.
- Verified HomeBuyer
- August 17, 2021
- Marietta, GA
The location is great for us, especially having a younger family. Neighborhood is great, but the list of inconveniences was longer than I anticipated.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
The sale was easy but the workmanship & follow-up is very disappointing.
- Esteban M.
- Verified HomeBuyer
- December 01, 2020
- Marietta, GA
Our home buying experience had some ups (our sales rep, Denise, was great throughout & we got 2 unexpected upgrades) & many downs. The downs started when we were informed that features labeled on Lennar's documents as "optional" were not available or selections became unavailable during the selection process. We were also disappointed when the construction manager told us things the contractors would do (like screw down the nailed 2nd floor subfloor & sweep concrete before flooring was installed) that weren't done or not done adequately, causing squeaks & popping sounds under the finished ...
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 2
Lennar
- Yvette R.
- Verified HomeBuyer
- April 28, 2020
- Duluth, GA
I am still waiting on items to be completed from December, some of the craftsmanship although cosmetic, sloppy
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - Sales office is awful to work with.
- Anonymous
- Verified HomeBuyer
- March 27, 2020
- Cumming, GA
Sales office is awful to work with. There were several items that were suppose to be addressed prior to move in, but did not get completed. Once everything was finally address, which took some time, everything has been good.
Total Score 3
Quality 4
Trustworthiness 1
Value 4
Responsiveness 2
Beautiful house but questionable buying process and warranty
- Anonymous
- Verified HomeBuyer
- March 26, 2020
- Snellville, GA
Our buying experience was not the best as we had to travel over an hour twice just to our in our offer. This practice is very inconvenient if you do not live close and almost deterred our interest in the home. If it was not for the excellent sales agent who kept us abreast and was very responsive to our concerns and frustration, we would have looked elsewhere. The warranty offered is questionable too. Just make sure everything is up to par quality-wise before signing on the dotted line. Otherwise, be prepared for the warranty denials once you are in the house. We are highly doubtful about ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Lennar - Average home builder
- Eun H.
- Verified HomeBuyer
- March 04, 2020
- Buford, GA
Average home builder
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - Quality of finishes, subcontractors, and oversight is lacking
- Phillip J.
- Verified HomeBuyer
- February 27, 2020
- Woodstock, GA
Quality of finishes, subcontractors, and oversight is lacking
Lennar responded:
Hi Phillip, thank you for sharing your feedback with us. We are sorry to hear about these issues. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Lennar - Quality of workmanship is the worst I’ve seen.
- James S.
- Verified HomeBuyer
- September 24, 2019
- Cumming, GA
Quality of workmanship is the worst I’ve seen. This is the third house I’ve built in last 8 yrs and the worst. They try to fix it but they just don’t know how
Lennar responded:
Hi James, thank you for sharing this feedback about your home. Please email us the details regarding your experience to corporatecustomercare@lennar.com, so we can follow up for you. – Lennar Customer Care
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 4
Lennar - I believe the builder are good people.
- Timothy Joseph I.
- Verified HomeBuyer
- March 29, 2022
- Gainesville, GA
I believe the builder are good people. Just to much work in a short time. When your moving fast you make mistakes. Service after the sale is everything, at present the response times on painting and repairs are slow. I hope we get all of our punch list taken care of as some are big. Hoping for the best that we are able to get them completed. Note, the walk way down to the lake is to steep and not wide enough for two golf carts. This is dangerous and does not make sense for a 55 over community. This need immediate attention before someone gets injured. Question how often have you used this ...
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 2
Lack of communication
- Terry H.
- Verified HomeBuyer
- January 12, 2022
- Sharpsburg, GA
It appears all they want to do is sell houses and once you buy one you are put on the back burner. Enjoy the community and the neighbors.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - Finishing touches were somewhat shoddy.
- Clemlyn-Ann P.
- Verified HomeBuyer
- September 21, 2021
- Lilburn, GA
Finishing touches were somewhat shoddy. For example poor coat of paint on the door and inferior paint job on the inside.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - Still waiting on front steps to be replaced due to incorrect
- John F.
- Verified HomeBuyer
- April 20, 2021
- Cumming, GA
Still waiting on front steps to be replaced due to incorrect way they were installed. Had my final walk thru postponed 2 and wasn't notified, pushed my closing to December 3 and that cost me $450 in rent money. House is built good, alot of inconveniences since house wasn't completely ready on closing date...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Not met my expectations
- Satish P.
- Verified HomeBuyer
- March 24, 2020
- Cumming, GA
There are few areas where Lennar has to improve, especially the construction quality is not up to mark or expectation. The sight/construction managers are over burdened due to multiple projects and they are not able to focus on quality of the block/home.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 4
Disappointed.
- Carole B.
- Verified HomeBuyer
- March 19, 2020
- Cumming, GA
Lennar builds aesthetically pretty communities. Their attentiveness and concern for the individual homeowner is poor. The first construction supervisor, Andy, was attentive. Michael, who replaced him because they had too many closings scheduled, was always in a hurry, and eager to just get closed. Furthermore. we continue to find warranty issues after 5 months, and will submit them.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Alright
- Alexander K.
- Verified HomeBuyer
- March 17, 2020
- Buford, GA
Have had a work order open for 5 months to replace a refrigerator. And my vent hood above stovetop has not worked since moving in (5 months ago)..parts on back order.
Total Score 3
Quality 4
Trustworthiness 1
Value 3
Responsiveness 2
Lennar - Unsatisfactory house for the price paid.
- Winnibald F.
- Verified HomeBuyer
- June 14, 2022
- Fayetteville, GA
Unsatisfactory house for the price paid.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Lennar - The sales team were great.
- Anonymous
- Verified HomeBuyer
- January 19, 2022
- Buford, GA
The sales team were great. The general contractor and basically the build of the house made me question the quality.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Unfortunately the quality of the materials used to build these
- Anonymous
- Verified HomeBuyer
- January 13, 2022
- Smyrna, GA
Unfortunately the quality of the materials used to build these homes has gone down significantly.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 3
Outstanding issues not resolved
- Tresa D.
- Verified HomeBuyer
- November 30, 2021
- Dunwoody, GA
Initial process was great, however we still have punch and warranty items left open after 4 months from closing. There is no sense of urgency or communication regarding a resolution. I have to call and hassle only to be told “I’m waiting on my manger, so I can give you the correct answer “. It seems like Lennar has left Dunwoody Village in their rear view mirror.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
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