Lennar Reviews in Savannah, SC
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What Savannah Homeowners Have to Say About Lennar.
Read all 29 verified reviews from homeowners that built a new home with Lennar in the Savannah area. Savannah homeowners have rated Lennar an average 2.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Savannah Area
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Customer Reviews
Great people
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Hardeeville, SC
We are very pleased to have bought from Lennar homes. They are very nice people and they work with you especially Mr. Matt. Thank you Lennar homes
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The Warranty Department is great!
- Candice S.
- Verified HomeBuyer
- October 09, 2024
- Hardeeville, SC
We’ve had a few issues, but our Warranty Rep Kim has gone above and beyond for us. Thank you Kim.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Lennar Review
- Amanda R.
- Verified HomeBuyer
- September 26, 2023
- Rincon, GA
The paperwork side of the home buying process was very smooth and convenient. For the price of the house, the quality of materials is lacking. It would have been very helpful to have an irrigation system, security system, and better quality flooring/hardware/lighting for the price.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Could be better.
- Rodney F.
- Verified HomeBuyer
- October 18, 2023
- Rincon, GA
We love our new home, but there are some issues. The most annoying is the lack of gutters on the home. I’m from an era where homes came with rain gutters, so when inspecting the home during the walkthroughs we asked about their lack and were given an explanation of how the new home roofs were built to divert rain water and told we could have gutters installed if we wished. Didn’t think it would be a problem due to the explanation. Of course neither of the walkthroughs was performed in the rain so we excepted what we were told. After the first rain we discovered the roof’s design diverted the ...
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Eric
- Anonymous
- Verified HomeBuyer
- October 11, 2024
- Hardeeville, SC
The overall buying experience with Lennar was a very pleasant one and was a smooth process all the way through closing. The staff was very helpful and attentive prior to closing. My concerns and negative feedback is a result of post closing ownership. Following the closing on our home it seemed like we were forgotten about within the first 30 days. We had issues that arose within the first 30 day period that were ignored despite constant phone calls and messages sent. The other issue was the attention to detail around the outside of the house in reference to construction debris and trash ...
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Dissatisfied
- Bryan M.
- Verified HomeBuyer
- July 19, 2022
- Rincon, GA
The buying experience was great but once we closed it was like they didn’t care anymore. The staff were super friendly and nice but issues identified prior to closing are still not fixed. The price paid does not come close to the quality you would expect. Walls are not straight, caulking is missing and not finished. Paint was messed up and told it would be fixed at the 30 day mark then was told they will only repaint at the 11 month mark. Best advice I can give is don’t close unless everything is completed because it won’t get done.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Dan in Teal Lake
- Daniel C.
- Verified HomeBuyer
- October 23, 2024
- Savannah, GA
Jackie is great! He manages the building of the homes. Very good at responding. They will push you to close quickly, as I believe “bonus” dollars are involved on the quick close. The actual realtor for Lennar wasn’t too good at responding to our questions.
Total Score 3
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Camden model
- Patrick H.
- Verified HomeBuyer
- August 15, 2023
- Hardeeville, SC
Contracting the house was seamless. Once we had to deal with construction site supervisors, we had many issues. They did not keep us updated. We had to call them to get updates. Closing dates were moved without notifying us; they changed it seven times. The craftsmanship was awful. Sloppy work. The painting contractors were the worst. Paint splatters all over wood floors, door sills, and tile. Painters never covered roof metal accents so needless to say overspray all over it. Shutters were never installed, chrome accessories were installed when we paid for upgraded nickel. ...
Total Score 3
Quality 2
Trustworthiness 4
Value 5
Responsiveness 5
Nice big house built too fast.
- Anonymous
- Verified HomeBuyer
- November 14, 2023
- Rincon, GA
We keep finding staples in the carpet, and my kids have bloody toes from stepping on them. They did fix everything we pointed out during the walkthrough except the carpets. The carpets are stained, and we can't do anything about it. They force HOA, and the company they use is garbage and think that they own our houses and our community. Associa is sucks. We did have a warranty claim, and they got it fixed quickly. They built the houses too fast.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Low Country HHL
- Anonymous
- Verified HomeBuyer
- March 21, 2023
- Hardeeville, SC
The notified closing date changed multiple times. We were given an original closing to be October 2022 and based on that we planned for furniture delivery and for us to move in by November. Lennar missed the October closing and we had to pay rent until we could get into the house. We were notified of next closing to take place in January but we found problems with construction that had to be corrected before we could close and get into the house. We expected the things we found would have been noticed and and repaired before we close. Finally closed on 3rd notice and got in to the house in ...
Total Score 3
Quality 4
Trustworthiness 2
Value 4
Responsiveness 2
A bit of a disappointment
- Stephen V.
- Verified HomeBuyer
- October 21, 2024
- Hardeeville, SC
We were excited to begin our next chapter, retirement, and move into our "forever" home. Now, we are questioning whether we made the right decision. Shortly after we signed the purchase agreement, we received a warm welcome from Lennar and a commitment that we would have an "exceptional experience." Up until the closing, we had a very good experience . . . they were accommodating in rescheduling the walk through and closing to meet our schedule, our loan officer was awesome, we were welcomed at the "Final Celebration Sign-Off" and we were assured us that the items we noted during that ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Great at first… not so much after…
- Michael L.
- Verified HomeBuyer
- September 06, 2024
- Pooler, GA
There were a few things that needed to be addressed after closing that was not taken care of after the final walk through, but it was not completed even after several follow ups. SMH.
Total Score 3
Quality 4
Trustworthiness 2
Value 4
Responsiveness 1
Terrible overall.
- Jody A.
- Verified HomeBuyer
- February 20, 2023
- Hardeeville, SC
Terrible overall. Would not buy Lennar Home again.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Sloppy painting. Never get anyone responsible. Every one I calls for issues I get runaround. This included internet connections & landscsping
- Vincent L.
- Verified HomeBuyer
- September 24, 2024
- Pooler, GA
Make sure all issues are resolved prior to closing, because once you close issues are never resolved. Also make sure they clean inside and outside before you close. Pay attention to detail because painters are sloppy.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Area that is very popular and they are taking advantage of the buyers
- Anonymous
- Verified HomeBuyer
- June 06, 2024
- Pooler, GA
Lennar not offering their standard home offers. They are taking advantage of the buyers in this area because the homes are needed. Quick builds, unskilled laborers making big mistakes and not fixing. Forcing warranty repairs immediately after closing because these workers do not do their best. Houses are way over priced for materials and quality of work done. Work sites are a mess, constant garbage and debris.
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 4
During the building stage rated a 4...moved in and now we rate them about a 2
- Bonnie D.
- Verified HomeBuyer
- July 20, 2024
- Pooler, GA
Love the home, floor plan, location and price -- however after the sale and move in we've been disappointed. Many quality and workmanship issues have been found (including several walls that aren't square, interior and exterior paint, driveway, sprinkler system, trees, shower glass and tiles, sinks, flooring, grading and lawn prep. There is a lack of follow through on most issues. While the neighborhood is still under construction it is understandable to a point that there will be areas of unattractive piles of materials, trash, etc. However, it is a almost unbelievable as to the ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Disappointing craftsmanship
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Hardeeville, SC
Quality of workmanship extremely poor and problems since the day we moved into our new home. So far Lennar has been responsive in addressing these issues.
Total Score 2
Quality 1
Trustworthiness 2
Value 4
Responsiveness 5
Lennar is garbage.
- Joseph D.
- Verified HomeBuyer
- May 07, 2024
- Hardeeville, SC
Disaster all the way through. I really believe Lennar failed in every aspect. And from now, the house is already falling apart. All baseboards have left the wall. Outside panels are peeling back. Incredible. The finance side of this I could write a novel on how bad it was. Absolutely unacceptable.
Lennar responded:
Good afternoon Joseph,
Thank you for taking the time to share your experience. We sincerely apologize that your experience with us fell so short of expectations. We understand your frustration and disappointment, particularly regarding the condition of your home and the difficulties you encountered with the financing process.
If you have not yet submitted a warranty/service request to have warrantable issues repaired, Please log in to your Lennar Account to submit these at your earliest convenience.
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 2
Poor customer service and attention to detail
- Caleb F.
- Verified HomeBuyer
- September 14, 2024
- Hardeeville, SC
Knowing what I know now I would not give lennar a dime
Lennar responded:
Good morning Caleb, We appreciate you sharing your feedback and are sorry you experienced a difficult process. We hope that moving forward, you can enjoy your home and we can provide a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Disappointed buying experience and service
- Sergio A.
- Verified HomeBuyer
- September 09, 2024
- Pooler, GA
The sales person was unresponsive after sale was done. Have been unable to resolve issues with home after many no show appointments. There an obvious construction deflect with exterior draining system affecting all homes. This will need to be repaired or will end in class action by residents. fFinally told to make a warranty claim when it was construction manager erroneously cut the seal in the AC. Sloppy paint and improperly installed shower drain which could cut someone’s feet and is a liability to Lennar. Was expecting better quality and service. Cannot recommend Lennar homes.
Lennar responded:
Good afternoon Sergio, Thank you for sharing your feedback and bringing to our attention that there have been many no-show appointments resulting in unresolved issues. We sincerely apologize for the inconvenience. Your concerns have been shared with upper management for review and to ensure a more timely resolution process moving ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Horrible process
- Scott A.
- Verified HomeBuyer
- April 28, 2023
- Hardeeville, SC
The communication was horrible from start to finish. Painters were really bad. I’m a repeat buyer. My experience in Charlotte was awesome however in Hardeeville SC it was really bad. The quality and supervision was not there.
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
If you can choose another builder DO IT
- Andrea D.
- Verified HomeBuyer
- September 12, 2024
- Hardeeville, SC
My experience with Lennar builders started off great. Very responsive and helpful during my whole contract signing process, HOWEVER once I was under contract the whole game changed. I felt I was no longer a priority as they already had my deposit and commitment. Upon closing on my home I was told I would not be given my keys as my wire transfer wasn’t received yet. Even though it was 5 hours since I had wired the closing funds and I had proof it was sent. That was an awful experience to be on what should have been a happy and exciting moment . Also they didn’t mention I wouldn’t be ...
Lennar responded:
Good afternoon Andrea, Thank you for sharing your feedback and bringing these issues to our attention. We sincerely apologize for the inconvenience. Your concerns have been shared with upper management for review and to ensure a more timely resolution process moving forward. Please expect a call to address this issue within the next two ...
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Horrible buying experience
- Alistair D.
- Verified HomeBuyer
- July 16, 2024
- Pooler, GA
The Lennar representative lied to us about the amenities being included in the HOA price in SQ. After trying to use the pool, we found out that it was not included and required membership to the country club. This would have been nice to know at the beginning of the home buying process, as the amenities were one reason for buying in the SQ community. Repairs were still being done one hour before closing because they weren't completed when they were supposed to be. The home walkthrough was done one week prior. After closing, we picked up our keys and went to the house. The keys didn't ...
Lennar responded:
Good afternoon Alistair,
Thank you for sharing the issues you found at your new home. We sincerely apologize for the inconvenience. We understand repairs have been done and we hope that moving forward, we are able to improve your Homeowner's experience.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 5
Responsiveness 4
The house is not built with quality.
- William U.
- Verified HomeBuyer
- July 04, 2023
- Hardeeville, SC
The houses were rushed to be finished just to get people in and on my street alone four out of five houses have had major repair work done, and they're brand new less than two months and a half.
Total Score 1
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Poor craftsmanship, process was rushed and we felt deceived.
- Kassandre G.
- Verified HomeBuyer
- June 06, 2024
- Pooler, GA
We would never purchase a Lennar home after our experience. The process was rushed. At our walk throughs most items were not addressed. The overall craftsmanship of these homes is very poor and disappointing. We keep unveiling issues, and the contractors used for the warranty have all been low quality. Basically they are trying to put bandaids over everything rather than fixing the issue. Everything about this house is just sloppy.
Lennar responded:
Good afternoon Kassandre,
Thank you for taking the time to share your feedback with us. I apologize that we have not met your expectations and for any inconvenience, you may have experienced. I have notified upper management to review and assist.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
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