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Lennar Reviews in Boise, ID

What Boise Homeowners Have to Say About Lennar.

Read all 24 verified reviews from homeowners that built a new home with Lennar in the Boise area. Boise homeowners have rated Lennar an average 3.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.2 out of 5 stars in Boise Area

24 Reviews in Boise Area

Ratings by Category

Overall 3.2

Quality 2.9

Trustworthiness 2.6

Value 3.3

Responsiveness 2.7

Lennar in Boise Area

View Homes

Customer Reviews

Easy Purchasing Process

  • Jeffery J.
  • Verified HomeBuyer
  • February 13, 2024
  • Caldwell, ID

Purchasing our new Lennar home went smooth and the communication between Nate@Idahorooted.com and the Lennar sales representative was fantastic. Cristina (our Lennar Home rep.) has also been great when following up on a couple punch list items.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our Retirement in Idaho

  • Tammra N.
  • Verified HomeBuyer
  • October 11, 2023
  • Caldwell, ID

We started three years ago to find a new home to retire in, in the state of Idaho. We saw the hand of the Lord move in finally bring us to the Lennar development known as Mandalay Ranch, in Caldwell, ID. After searching for the time that we have and picking out the features and design of the home we wanted, the home Lennar offered provided 90% of all we wanted in the asking price. We did not have the experience of choosing features of the home and would have preferred a different layout in the master bathroom, but that is the 10% that was not our preference. But having worked with many home ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience.

  • Constantine O.
  • Verified HomeBuyer
  • July 11, 2023
  • Caldwell, ID

Lennar was extremely responsive and made the first time home buying process so easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellence

  • Gerald L.
  • Verified HomeBuyer
  • November 08, 2022
  • Meridian, ID

Very professional and caring. Always ready to assist and fix any problem in an expeditious manner. Excellent people skills while continually reaching out to resolve problems that may occur. Definitely five-stars earned!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Pedram G.
  • Verified HomeBuyer
  • June 20, 2024
  • Meridian, ID

I had the easiest process ever purchasing 2 homes with Lennar. Kassandra, who was our main point of contact, was extremely kind and responsive (even on her days off). I truly have no complaints or even any suggestions on how they can improve. It was almost too easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

GREAT HOME, GREAT EXPERIENCE

  • Lisa W.
  • Verified HomeBuyer
  • June 18, 2024
  • Nampa, ID

We looked at many builder homes and I can tell you Lennar was the nest for quality and money. what you normally pay for upgrades with other builders was standard with Lennar and that was a huge selling feature for us. The quality of their builds far exceeded any of the other "local: builders. Layout, materials, size ..everything was better. The service from start to finish was fantastic and unparalleled. Highly recommend. I had heard of Lennar before in other states and when I saw them herein Idaho I was thrilled, they were a game changer for me. I got a better built home with better ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Caren is excellent

  • Robert L.
  • Verified HomeBuyer
  • April 26, 2022
  • Meridian, ID

Caren is very responsive, professional and delight to work with.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Would highly recommed Lennar

  • Aaron M.
  • Verified HomeBuyer
  • April 27, 2024
  • Caldwell, ID

Nice home for a good price.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Scott

  • Scott B.
  • Verified HomeBuyer
  • June 18, 2024
  • Caldwell, ID

Disappointed in the attention to detail. Glue on back patio not cleaned. Nail pops on back of house. Weeds in yard front and back a foot tall Lawn 6” high with crab grass. Flooding against house. All pointed out at final walk. None addressed

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Lenner

  • Mark K.
  • Verified HomeBuyer
  • August 15, 2023
  • Caldwell, ID

Lots of unfinsh work they didn't clean the house screen door pulls hard the none shower tub has a shower spicit could of been better.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lied to us about what you see is what you get

  • Todd F.
  • Verified HomeBuyer
  • September 26, 2023
  • Caldwell, ID

Decent value for the money . Read your contract you don't get all what you see in there show houses. Lucky I'm not a lawyer there would probably be a class action suit.

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 4

Not what I was expecting

  • Shay B.
  • Verified HomeBuyer
  • June 29, 2023
  • Nampa, ID

The home buying process was fine. We closed and moved in after final repairs were made. Mostly just little thing, dents in drywall, vents not painted etc. I had only had the house for two weeks when I noticed a water leak in the downstairs half bath. Water damage on the drywall and baseboards that was coming from inside the wall. Contacted Lennar and the plumber was out the following Tuesday. From there it has been almost a month of back and forth and my bathroom STILL isnt fixed. My contact with Lennar went radio silent, the scheduled contractors we had never showed up, or showed up on the ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Not a good experience! Customer Service never gets back to you when something needs to be fixed.

  • Kevin S C.
  • Verified HomeBuyer
  • April 10, 2024
  • Middleton, ID

It hasn't been the best experience after I closed. A lot of issues I was told would be fixed but they didn't do anything about it. My first two customer service reps didn't do anything and now i'm on my 4th and stuff is finally getting done. I probably would not recommend a Lennar home to friends or family based off of this experience.

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

I'm leaving in the house like you leaving in the construction when remodeling house they are not coming to complete the punch list is missing and they pass already since we are here almost 3 months so that's pretty bad not recommended to anyone leave a mo

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2022
  • Meridian, ID

I'm moving and thinking the brand new house will be nice but it's a kind of male night we can expressing out the ceiling is cracked my wall of the bathrooms they cut it open to fix the leaking and they still not coming to fix the drywall and the doors lighting door frame has been cracked they told us to come and going to fix it and then come to fix it in the bathroom is missing the GF I supposed to be going each bathrooms is not been there in the showers was a little need touch up and they never come to do yet and then the floor they cut out of the vent and they say they was going to come in ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Lennar Review

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2022
  • Meridian, ID

Over valued. Had a list of work that was intended to be completed before closing and was never finished. Poor joints in the trim. Home wasn’t clean when we moved in. Exterior and interior paint not finished. Leaking plumbing. Wiring issues with garage doors. HVAC issues. Doors not hung properly. Loose exterior stone.

Lennar responded:
Hello, we appreciate you sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nice people (mostly), underwhelming quality

  • Daniel S.
  • Verified HomeBuyer
  • March 22, 2022
  • Meridian, ID

We love David, our CM, and Caren was great! The purchase and loan process went smoothly for the most part, but when the house was being completed and after we have moved in, we have been very disappointed in the quality as well as the team that filled in for David when he was sick. John (I believe his name was) was very dismissive of actual issues, didn’t actually tag the house prior to close, and said things that were frankly untrue about home building, and missed the most basic things, like leaving filthy filters in the home at close. I hate to be this person, but as someone who has built a ...

Lennar responded:
Hi Daniel, thank you for this review. We are sorry and disappointed to hear about the follow-up you have received from the team since closing on your new home. If there is anything that needs further attention, please send us a message at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Value 4

Responsiveness 3

Unfortunately I wouldn’t not recommend building with Lennar to a friend

  • Brandon R.
  • Verified HomeBuyer
  • May 07, 2024
  • Meridian, ID

-Buying process was painful and the price on the contract didn’t match the verbal price we were told. -Early on during a scheduled visit, I noticed the wrong bathtub and shower was installed. It took a month of nagging to get someone to confirm that the wrong shower was installed. This ended up causing a 3 month, last minute delay of our home being built. -the sheathing on my roof has about a 5 inch gap on it. I assumed a vented roof cap was going to be installed. That is not the case and I have a 5 inch gap just covered by shingles. Lennar claims it’s per manufacturer standards, but I’m ...

Lennar responded:
Good afternoon Brandon,

Thank you for taking the time to share your detailed review. We understand the frustration this experience caused, and we value your feedback. We've forwarded your comments to upper management for their review.

Total Score 2


Quality 1

Trustworthiness 1

Value 4

Responsiveness 2

Poor Attention to detail

  • William R.
  • Verified HomeBuyer
  • July 25, 2023
  • Caldwell, ID

The details of our home were constantly overlooked, and issues we tried to bring attention to were consistently dismissed before they would eventually be addressed.

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Very Disappointed

  • Jeremiah S.
  • Verified HomeBuyer
  • September 14, 2022
  • Meridian, ID

The people we worked with have been great, the process of getting into the house was smooth. Then we moved in and discovered very poor workmanship throughout myriad details in the house, details that will ultimately cost us a lot of money and time to fix and/ or affect our resale value down the line. We had a few things addressed in the beginning and then have been ignored. Our neighbors have communicated similar issues. You cannot spend what we did and then be given a house like this with poor customer service. This is not tolerable. Lennar, either do it right the first ...

Lennar responded:
Hi Jeremiah, thank you for your review. We are sorry to hear about the poor workmanship you have mentioned found in your home. If there are any items you would like us to follow up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Have cut cost on so many fronts.

  • Vijayakumar K.
  • Verified HomeBuyer
  • May 03, 2024
  • Meridian, ID

Lennar has cut costs on so many fronts, as cheap as failing to give garage door opener keypad. Windows Sil, cap/trim for half wall, opener for third car garage, window in the stair area, cover for patio, retaining wall for slopy backyard, soft close for the kitchen cabinet doors & drawers are all missing. The quality of workmanship & materials is very poor. Response to issues takes months!

Lennar responded:
Good morning Mr. Vijayakumar,

We appreciate you taking the time to write this review. We understand your disappointment that the home's specifications didn't meet your expectations. I have shared this review with your Division's Customer Care Team, They will be in touch with you directly to discuss next steps and ensure a timely resolution.

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Hubble homes has better quality and customer service than Lennar

  • Robert W.
  • Verified HomeBuyer
  • April 25, 2024
  • Meridian, ID

Buying from Lennar was like being bullied into a deal. When we bought the house they shortcut a lot of things. The sub contractors were not caring at all about their craft. Lennar forced us to stick to the contract even though they were weeks behind on their work. The final walkthrough was scheduled after the closing date. They refused to budge on adjusting time frames and owning up to the work that needed to get done. By the time final walkthrough happened. They needed to touch up all the baseboards in the house and repaint/repair a lot of areas. Lennar also refused to follow specs. Not ...

Lennar responded:
Good afternoon Robert, Thank you for taking the time to bring your experience to our attention. I've opened a Corporate Case for you and notified upper management for their immediate review and assistance.

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Lennar - It’s been 2 months and there’s no scheduled time for my touch

  • Michael L.
  • Verified HomeBuyer
  • July 26, 2022
  • Meridian, ID

It’s been 2 months and there’s no scheduled time for my touch up painting to be done and they are now no longer working with the painter they used and don’t have a new one

Lennar responded:
Hi Michael, thank you for writing this review. If there is anything outstanding in which we could provide some follow-up with the local team, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Please stay far away from Lennar in Idaho

  • April Z.
  • Verified HomeBuyer
  • June 06, 2024
  • Meridian, ID

As a former licensed realtor and third time homeowner, this is by far the most awful home buying experience I’ve ever not only personally experienced but seen in the industry. Lennar is not well established in Idaho and is unable to find decent contractors to build their homes. While these homes have nice layouts and they buy decent materials to put in the homes, they are built horribly. Our home’s floor was never leveled and there are large gaps between the floors and baseboards and our floors bubble in places and our back sliding door is difficult to close because it’s uneven. The siding on ...

Lennar responded:
Good afternoon April,

Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced. I have shared your review and comments with upper management to review and assist.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Veto

  • Humberto V.
  • Verified HomeBuyer
  • May 24, 2024
  • Nampa, ID

Mala malisima y mas mala

Lennar responded:
Buenas tardes, nos da mucha pena que su experiencia haya sido tan mala. Esperamos poder tener oportunidad de ofrecerle una mejor experiencia post venta. Si tuviera alguna duda o solicitud de garantia, por favor envíenos una solicitud de garantía utilizando su Lennar Account. De esta manera aseguramos quede su solicitud documentada y podemos darle el seguimiento adecuado.

Saludos.

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1