Lennar Reviews in Boise, ID

Decent value for the money . Read your contract you don't get all what you see in there show houses. Lucky I'm not a lawyer there would probably be a class action suit.

The home buying process was fine. We closed and moved in after final repairs were made. Mostly just little thing, dents in drywall, vents not painted etc. I had only had the house for two weeks when I noticed a water leak in the downstairs half bath. Water damage on the drywall and baseboards that was coming from inside the wall. Contacted Lennar and the plumber was out the following Tuesday. From there it has been almost a month of back and forth and my bathroom STILL isnt fixed. My contact with Lennar went radio silent, the scheduled contractors we had never showed up, or showed up on the wrong day. The plumber plumed my stuff backwards and put hot water to the toilet, so my drywall had to be cut back out to fix it. I am truly at my wits end. The house is fine, for the most part. A lot of it is just cut rate carpentry work. No garage door opener for the 3rd bay, no gutters on the house, bad concrete work. BUT you dont know these things until you buy it and live in it. ... More

We chose Lennar over other builders in the area for a few reasons. We loved the upgrades and features that came with the home, the larger lot size, and community. Since moving in we have had numerous warranty issues that have had zero follow up on. Our back yard is completely flooded from poor landscaping. All of the sod we paid for is ruined. In addition our houses is the only house without trim painted. We have been told that is “the way we planned it” but the house looks incomplete. We like the location and community but I wish a little more time and attention went into the house. ... More

The loan process was smooth and professional. The sales agents at Lennar were horrible and unprofessional. The build side of things was ok, however the quality of the products used very low quality. The carpet is extremely thin and the paint is horrible.

It hasn't been the best experience after I closed. A lot of issues I was told would be fixed but they didn't do anything about it. My first two customer service reps didn't do anything and now i'm on my 4th and stuff is finally getting done. I probably would not recommend a Lennar home to friends or family based off of this experience.

I'm moving and thinking the brand new house will be nice but it's a kind of male night we can expressing out the ceiling is cracked my wall of the bathrooms they cut it open to fix the leaking and they still not coming to fix the drywall and the doors lighting door frame has been cracked they told us to come and going to fix it and then come to fix it in the bathroom is missing the GF I supposed to be going each bathrooms is not been there in the showers was a little need touch up and they never come to do yet and then the floor they cut out of the vent and they say they was going to come in we cut it and put a new piece in there and they still not been here lot of people come here just to look at it and leave put oil and leave it but they never fix anything the only thing they did is the paint but they still didn't completed do it everything we have to paint it ourselves in in the stairs case handrails they told us they're going to be here in 2 weeks and you're still not here and then lastly we talk with somebody else they say oh we don't know I think they should be but still will should be there but not so that's where I put in my two stars for this Learners when they sellers the sellers people are great but after you move it in it's a midnight they don't come too complete the cabinet door was not closing really good they say they're going to come and fix it a Carpenters cabinet guys coming to say no that's from the factory we can do it nothing they look at it and left that's my story from buying a new phone from Lennar ... More

The quality of the homes is terrible. I've never had soft walls that you can damage with a finger nail. The structure itself is sturdy, but the materials they use are low quality. Considering the price I expected a better quality home, but anytime I mentioned my disappointment, I was told "you pay for what you get in your price range". I am paying half a million dollars! I do not expect to be met with cheap building materials! The people in customer service are great to talk to and are very friendly. However, anytime I asked a question regarding internet, irrigation, quality of home, air conditioning, etc. I was met with vague answers that never actually answered my questions at all. They were unhelpful and I was left to figure everything out on my own. It was extremely frustrating. I needed answers and nobody could provide them. We were the first street in the subdivision they were building and we did not have internet for an entire month, and the subdivision next to us had been waiting for internet an entire year. In today's world, I expect more. They escrow team also failed to provide documentation to the city, so I had to wait several weeks before we could put our names on some of the utilities, such as trash and water. Not having trash and recycling cans for several weeks after moving was ridiculous. The air conditioning also took several weeks to figure out. We were headed into over 100 degree weather for weeks on end and our air conditioning was not cooling the house well. There would be over 10 degree differences between upstairs and downstairs. When we asked the company, who had installed the air conditioning, how the system worked and attempted to troubleshoot ways to get the degree difference within 5 degrees, the reply was "sometimes that just how that system works". Excuse me, but I have never lived in a house my entire life with air conditioning where the upstairs was significantly hotter than the downstairs. I have been in houses without air conditioning that are that way, but never one with air conditioning. The type of system was new to me. After several weeks of racking our brains on what the issue might be, we finally figured it out ourselves with zero help from Lennar and the company that installed the air conditioner. It is safe to say I will not be buying a Lennar home again. If I had known that I would be dealing with all these frustrations upon buying a home from them, I would have never given them my hard earned money. ... More

Over valued. Had a list of work that was intended to be completed before closing and was never finished. Poor joints in the trim. Home wasn’t clean when we moved in. Exterior and interior paint not finished. Leaking plumbing. Wiring issues with garage doors. HVAC issues. Doors not hung properly. Loose exterior stone.

We love David, our CM, and Caren was great! The purchase and loan process went smoothly for the most part, but when the house was being completed and after we have moved in, we have been very disappointed in the quality as well as the team that filled in for David when he was sick. John (I believe his name was) was very dismissive of actual issues, didn’t actually tag the house prior to close, and said things that were frankly untrue about home building, and missed the most basic things, like leaving filthy filters in the home at close. I hate to be this person, but as someone who has built a lot of homes, and been in construction for several years, it has been disappointed to be BS’ed on several occasions. Because of this, I couldn’t recommend Lennar to anyone else. ... More

Lennar has responded quickly, but after nearly 2 months many issues are still not resolved. The workmanship is poor, and we have been dealing with a very hot upstairs due to A/C issues. The price and location was good, but we have been underwhelmed thus far.

My experience with purchasing a new build from Lennar was horrible and will Never do it again. They were not easy to work with, their were to many people involved and was extremely confusing, so many different people and not clear on what they part of the transaction they were calling from. The impression I got was, nothing is changing or negotiating with price, colors, etc, and come to find out the house was painted the wrong color, and did a crappy job repainting. They also had to remove the stone at the front of the house as well, because that was the wrong color as well. The subcontractors didn’t pay much attention, but to build and go onto the next house. While visiting the home while being framed, there were quite a few pieces of 2x4’s that were split and should’ve been replaced, to where they looked like they would crack as the home settles. I’m still having issues with the home, they said they fixed these issues but Im still dealing with them. The tone that was set by Lennar was, if it’s an issue, don’t purchase the house and move on. We purchased grass/landscape and all it was, was grass that had no shape to it, sprinklers that weren’t working so some grass died, and tones of bark with no weed fabric under. You’d think for $7,900 at least weed paper would be provided. The interior of the house supposedly had been clean for move in, Nope! The windows were filthy inside and paint on the floors throughout the whole house, which wasn’t noticed until I vacuumed and mopped the home. Everything was as cheap as they could get to put inside and outside the home. There is much more and I could keep going on but see it now as a waste of time because that’s how they do things. Our neighbor moved in and had a gas leak behind their stove and couldn’t figure out exactly where the smell was coming through until the gas company came out So dissatisfied and will never go through this again with Lennar. ... More

-Buying process was painful and the price on the contract didn’t match the verbal price we were told. -Early on during a scheduled visit, I noticed the wrong bathtub and shower was installed. It took a month of nagging to get someone to confirm that the wrong shower was installed. This ended up causing a 3 month, last minute delay of our home being built. -the sheathing on my roof has about a 5 inch gap on it. I assumed a vented roof cap was going to be installed. That is not the case and I have a 5 inch gap just covered by shingles. Lennar claims it’s per manufacturer standards, but I’m pretty sure that’s against local code. -Lennar was very strict that my 3rd party inspection was “structural only” and needed to be 1 week prior to the initial walk through. Well my dishwasher wasn’t installed yet so it didn’t get tested. The day I move in, I open my door to a flooded floor. It’s been 6 weeks since I have moved in and the repairs are still not done. The fact that the dishwasher wasn’t tested after installation is ridiculous. -My backyard is filled with soccer ball size rocks and easily 50 cigarette butts, I have been promised a final grade for about 6 weeks now. -my front yard was covered in construction debris and cigarette butts. This is simply unprofessional and unacceptable. Ultimately I cleaned this up myself. -the tac strip is poking out of the carpet nearly everywhere, my kids have hurt themselves on this multiple times. -the concrete on my back patio has a crack in it, I noted it on my initial inspection but nothing has been done about it - My drive way has a massive red chalk stain, power washing was unsuccessful, and it appears Lennar has given up on fixing it -the landscaping in the front is a joke. No landscape paper under the half inch of mulch that was placed. My drip system for the front is on the same valve/zone as the main rotary heads. -to be fair, it seems that Lennar has good intentions, It is just apparent that they don’t have control of their subs and are clearly disorganized. -The warranty team has been decent to work with, but the disconnect between warranty and construction team is apparent. -Ultimately working with Lennar has been a nightmare and I currently would not recommend them as a builder. The floor plans and locations are great, but the whole process has been terrible ... More

The details of our home were constantly overlooked, and issues we tried to bring attention to were consistently dismissed before they would eventually be addressed.

Jeff our contact e-mailed us that the door company says they can fix with glue and spackle. The crack is getting larger by the day This door is defective. We want a new door for the new house we bought

The people we worked with have been great, the process of getting into the house was smooth. Then we moved in and discovered very poor workmanship throughout myriad details in the house, details that will ultimately cost us a lot of money and time to fix and/ or affect our resale value down the line. We had a few things addressed in the beginning and then have been ignored. Our neighbors have communicated similar issues. You cannot spend what we did and then be given a house like this with poor customer service. This is not tolerable. Lennar, either do it right the first time, or do it again until it's done right. ... More

Lennar has cut costs on so many fronts, as cheap as failing to give garage door opener keypad. Windows Sil, cap/trim for half wall, opener for third car garage, window in the stair area, cover for patio, retaining wall for slopy backyard, soft close for the kitchen cabinet doors & drawers are all missing. The quality of workmanship & materials is very poor. Response to issues takes months!

Buying from Lennar was like being bullied into a deal. When we bought the house they shortcut a lot of things. The sub contractors were not caring at all about their craft. Lennar forced us to stick to the contract even though they were weeks behind on their work. The final walkthrough was scheduled after the closing date. They refused to budge on adjusting time frames and owning up to the work that needed to get done. By the time final walkthrough happened. They needed to touch up all the baseboards in the house and repaint/repair a lot of areas. Lennar also refused to follow specs. Not giving us closets and grass with sprinklers as promised. Throwing $5 bag of mulch down and calling it done. We have constant leaks and flooding in the garage because the house was built wrong. Customer service promise to resolve issues but schedule weeks out. I will look into legal actions but buyer beware!!! ... More

This whole process was extremely frustrating and unprofessional. Thank you, but I will never buy from Lennar again.

It’s been 2 months and there’s no scheduled time for my touch up painting to be done and they are now no longer working with the painter they used and don’t have a new one

We had a very bad experience from beginning to end. The only reason we stayed with Lennar was because of the property. We have had issues with the mortgage, title, and builders. With in one week of moving in we had to have our AC unit replaced. Kitchen sink continues to slowly drain and we are told that nothing is wrong with it. I would not recommend this company to anyone

As a former licensed realtor and third time homeowner, this is by far the most awful home buying experience I’ve ever not only personally experienced but seen in the industry. Lennar is not well established in Idaho and is unable to find decent contractors to build their homes. While these homes have nice layouts and they buy decent materials to put in the homes, they are built horribly. Our home’s floor was never leveled and there are large gaps between the floors and baseboards and our floors bubble in places and our back sliding door is difficult to close because it’s uneven. The siding on the outside wasn’t installed correctly and has been buckling and cracking since we moved in a month ago. The HVAC system also wasn’t done correctly and the return air vent sounds like a jet engine when the AC kicks on- we can’t even have a conversation in the living room when it’s on. Our neighbors are all experiencing similar issues and nobody at Lennar is taking action to fix these structural problems that are causing safety hazards in our homes. Their warranty team seems highly unorganized and is having trouble keeping track of service tickets- everyone claims they are new and not sure what to do. We bought a Lennar home because we wanted a more unique home layout and nicer quality than CBH and love the location, but if we had known this is what we were getting into we would have stayed far away. Please learn from our mistake and run. ... More

Mala malisima y mas mala