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Lennar Reviews in Boise, ID

What Boise Homeowners Have to Say About Lennar.

Read all 56 verified reviews from homeowners that built a new home with Lennar in the Boise area. Boise homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Boise Area

56 Reviews in Boise Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.1

Value 3.5

Responsiveness 3.1

Lennar in Boise Area

View Homes

Customer Reviews

Never Again

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2024
  • Caldwell, ID

This whole process was extremely frustrating and unprofessional. Thank you, but I will never buy from Lennar again.

Lennar responded:
Thank you for sharing your experience with us. We sincerely apologize for the frustration and unprofessionalism you encountered throughout the process. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Lennar - It’s been 2 months and there’s no scheduled time for my touch

  • Michael L.
  • Verified HomeBuyer
  • July 26, 2022
  • Meridian, ID

It’s been 2 months and there’s no scheduled time for my touch up painting to be done and they are now no longer working with the painter they used and don’t have a new one

Lennar responded:
Hi Michael, thank you for writing this review. If there is anything outstanding in which we could provide some follow-up with the local team, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Property

  • Louisa B.
  • Verified HomeBuyer
  • July 20, 2024
  • Caldwell, ID

We had a very bad experience from beginning to end. The only reason we stayed with Lennar was because of the property. We have had issues with the mortgage, title, and builders. With in one week of moving in we had to have our AC unit replaced. Kitchen sink continues to slowly drain and we are told that nothing is wrong with it. I would not recommend this company to anyone

Lennar responded:
We are sorry to hear that your purchasing experience was not up to your expectations, and that you had to deal with issues with your HVAC system. We hope that moving forward your Homeowner's experience journey is a much better one. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Please stay far away from Lennar in Idaho

  • April Z.
  • Verified HomeBuyer
  • June 06, 2024
  • Meridian, ID

As a former licensed realtor and third time homeowner, this is by far the most awful home buying experience I’ve ever not only personally experienced but seen in the industry. Lennar is not well established in Idaho and is unable to find decent contractors to build their homes. While these homes have nice layouts and they buy decent materials to put in the homes, they are built horribly. Our home’s floor was never leveled and there are large gaps between the floors and baseboards and our floors bubble in places and our back sliding door is difficult to close because it’s uneven. The siding on ...

Lennar responded:
Good afternoon April,

Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced. I have shared your review and comments with upper management to review and assist.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Veto

  • Humberto V.
  • Verified HomeBuyer
  • May 24, 2024
  • Nampa, ID

Mala malisima y mas mala

Lennar responded:
Buenas tardes, nos da mucha pena que su experiencia haya sido tan mala. Esperamos poder tener oportunidad de ofrecerle una mejor experiencia post venta. Si tuviera alguna duda o solicitud de garantia, por favor envíenos una solicitud de garantía utilizando su Lennar Account. De esta manera aseguramos quede su solicitud documentada y podemos darle el seguimiento adecuado.

Saludos.

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Quality Control Issues

  • Tyler M.
  • Verified HomeBuyer
  • January 12, 2023
  • Caldwell, ID

We identified multiple issues throughout the process of the build, yet they were not rectified. Now we are stuck with a large inconvenience as these things still need to be fixed and the emotional stress of not being able to fully move into our new house. The house has to be repainted, multiple windows replaced due to improper installation leaving windows to not close, the conditioned crawl space was not professionally done, multiple finishing issues throughout the house, and the exterior of the house has equal amount of finishing issues and sections of concrete needing to be repoured due to ...

Lennar responded:
Hello Tyler and thank you for your detailed review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and incomplete finishes. Please reach out to us at corporatecustomercare@lennar.com if there is anything outstanding in which we could provide some follow-up, we will be happy to assist. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1