Lennar Reviews in Chicago, IL

Poor quality and response to incidents are very bad. Response to tickets is very bad. Nominal quality materials.

The quality of the home was short of my expectations. There was paint on the floor, paint on the walls were not smooth at all. Overall the home was Mediocre not like the Model we fell in love with at all.

Lennar home models and layouts are superb. Also the process was not exhausting with too many choices like other builders do. But quality needs to be improved. Most of the home buyers don't know but I think Lennar cuts on things that customers really don't think of too much during the process which cost more to the customers later on. For example, 1. Not using conduit pipes for wiring 2. Not using standard cans light that are readily available in the market

Average experience, multiple issues still open. We in the home so bottom of the priority list

My first time homebuying experience has been harrowing. It had taken four months for my driveway and walkway to be laid, and I'm still waiting on the landscaping. I get most of the process is weather contingent, but I've seen other homes around me completed and the owner have yet to move in. It has been an inconvenience having to park on the street with limited parking. I love my home, but the process has been exhausting.

Good home for first home owners

Sales and closing excellent mortgage fare quality and workmanship week

House is very nice, but I’ve been in the home about two months and I’m having issues. Too many to list. I’m waiting for lennar to set up “warranty” services. Which these should have been addressed at a QC phase.

I have plenty of picture to show the poor craftsmanship put into the construction. Seems like attention to detail was lacking. My wife and I had to wait 3 months past our original closing date with little to no contact from Lennar. We had put our trust totally in Lennar and even went to Lennar Mortgage. As a matter of fact, it was our Mortgage Consultant that informed us that our original closing date of 1/14/22 was not going to be met. We had to scramble to find a place to live till our actual closing 3/25/22. Not only did this create a financial burden to rent, but we lost 1.5% on the mortgage rate. We are currently in the 45 day warranty period and have submitted our list of corrects. Hopefully this aspect will not be the same poor survive we have received thus far. Should I have to live 11 months with a crack in the ceiling, that was pointed out a week before closing, because that is the walls policy. ... More

They are very one sided. As long as it is in their favor they are willing to make changes. However if the client needs something, they won’t budge an inch.

We were handed over hose without drive way , without landscaping , it is 2 months now , still not complete, basic work, few electric outlets. , floor uneven , poor floor carpets, no vanity lights in bathrooms or drive way, space between garage door and floor , no back slash

Well, I should start from the beginning, Sale team was very good, working with Todd was our pleasure. Building manager Dan was also very good but building contractor did not meet any expectation.so many issues, workmanships of the contractor Lennar is using are terrible they don't know what a good quality means. Starting from framing and ending on painting. So far this is our second month to live here and problems ready starts. Kitchen Cabinets doors are loose, HVAC system is not working properly paints are pilling, all the windows are collecting so much moisture and damaging a wall hardwood floor are squeak and etc..., etc. I hope all those issues will be resolved. ... More

Broken patio door lock ifentified 6 weeks ago. No action. Issuess with front door lock and latch. No action. Air leaks everywhere. Cracking of plaster in bathroom

Poor workmanship and slow response to resolve reported issues.

Home. Thing experience was great then we were forgotten about and treated poorly since.

Initial purchase seemed ok but after the fact when needing help and things fixed it’s like pulling teeth to get things fixed or made right.

The house it’s too cheap, a lot of small things it’s broken or will be broken short, house for 400k shut cost 200k for that quality

Quality of the material are not good. I think it woyld be good if they could have listed the appliances info during the buying time. All appliances are very basic and low quality. Construction quality is also low. The responsiveness for the issues reported is very bad. I would recommend before buying discuss with everything and go for it.

We have been in our home for 4 months. The first three were a nightmare. We had many issues and it was not acceptable. We had our spigot in the garage fixed 4x bc it leaks, and shot out of the wall and flooded our garage, the master shower flooring was not installed good and couldn’t use it the first month bc they had to keep adding foam and it still squeaks. Our mater toilet was leaking and called the emergency number and told it’s not a emergency and to shut water off and they’ll come tomorrow. The smoke detector goes off 10+ Times while you cook. The flooring in the master and hallway squeak so they had to cut a big hole out of the floor to replace and sand the hallway wood. As they were doing that, there were marks on the wood stating it needed to be fixed but instead they just threw the carpet down. The paint job in here is horrible. We had paint splotches all over our flooring and paint chipped everywhere. I would HIGHLY recommend checking your home over very carefully before you sign. Many neighbors have had issues and lennar doesn’t fix much.. ... More

Overall experience was OK. We bought a spec home and we’re super frustrated that we were not able to make any upgrades. We wanted to pay more money and weren’t able to. Very frustrating.

For the price range the builder is charging they did not deliver. AC unit is not large enough for house size. The materials used including light switches, carpet, windows, all millwork, shower fixtures, sink fixtures, dishwasher, stairs, toilets, garage door openers and cabinets are all mid to lower level materials, The landscaping that was used was clearly the cheapest plants and trees available. On the positive side the layout of the house is ideal and the size we were looking for. The customer service to request service during the warranty period has been fantastic. Prompt call backs and response to all issues thus far. The house also includes a Ring system which is nice for peace of mind. Bottom line is that the builder uses mid-level products at a higher cost to maximize their profit and capitalize on their opportunity in this market with so few homes being available. They however do not pass on many standout features in their homes. ... More

We did not receive any updates until dec 2023 after we signed the property in jul 2023. A proper communication with updates would have helped us understand whats going on.. Also, the biggest blow was when some of the properties in the same community with same sqft were sold for way less price in dec 2023, while our house was not even handed over.. we felt shattered and questioned our decision of booking the house in Jul 2023.. We have also reached out with couple of questions to the agent at the lennar and never received any response after signing the property. Not customer friendly.. We were told that the property would be ready by Feb 2024 and got delayed Mar 2024. During the final walk through not many details were provided by the building manager..When we had showed him couple of areas where rework needs to be done, they were not properly taken care of.. After the tenants moved in they noticed a number of issues- HVAC issue,, bathroom exhaust issue.. and others. It was embarrassing to hear complaints from the tenant as it is a new property. The issues were fixed right away, but it would have been nice if they never existed.. ... More

Was very disappointed in my newly constructed duplex. I have had my previous homes built and never had any of the issues I had with this purchase.The positive aspect is that customer service has been very responsive in resolving the issues

I love my new home. Lennar had great floor plans and a variety of finishing options both inside and outside the home. Unfortunately there were some issues. Home itself was great. If you end up being a winter build, be ready to go through a maddening spring. If you close on your home in the winter, you do not get a driveway, sidewalk, or sod. This makes sense given the winter conditions. Here comes the fun part, so that Lennar can make its fiscal numbers, once spring comes, they prioritize their monthly closings first and the winter closings go to the bottom of the priority list for sidewalks, driveways, and sod. The have poor communication about this and try to avoid being straight forward about their practices, they just keep saying “soon” when you ask for updates. The end up laying the sod late in the spring and it doesn’t survive, but they don’t care because they checked the box. ... More

Home quality is not much expected and I though overpaid for this quality