Lennar Reviews in Chicago, IL

Be sure to have all concerns documented and taken care of before moving in.

The sale person Linda was out standing and the details during the building process. Ober all home was good. The attention to details need improvement our list of issues are around 10 items 3 months in.

Ceiling and wall visible taping many settlement cracks.appliances cheap..oven lower drawer falls out..1 day microwave installed bad had to have company fix. 1st floor so cold.air coming into room from electrical switch and outlets along west wall.envolpe compromise 2nd floor bedroom floor cold over garage also spare room over front door cold. Wam bam get you in construction. Heat comes on every 5 minutes due to first floor so cold along west wall had to purchase humidifier but can't keep up humidity do to furnace keeps running drying out house humidifier good for 2400sq ft.

The carpet was almost like indoor/outdoor carpeting with no upgrade options, so we tore out and spent $10K at Home Depot for nice carpet. Dealing with landscaping issues as are yet unresolved. Exterior painting was very poor on the trim work. The sales process with Michelle was fantastic and she helped us immensely and we are very grateful to her for that! Thanks Michelle!!!!

Try to resolve issues with cut corners on maintenance. My sink faucet is leaking and water comes down in closet, and every time different people comes and explain that when you clean sink, water supposed not go behind faucet. So I have to keep towel all the times behind the faucet. I never heard like that. I was owning the home earlier and I used to clean bathrooms and I never seen water under the closet. The faucet gasket has to be sealed and leak free.

Buying experience was good but on the building side of it it’s poor

Worst Experience with Lennar Mortgage never ever again from start to finish. Terrible experience. These people working for your mortgage company are not trained the right way.

Mortgage processing- mortgage officer and underwriter were not on the same page and didn’t respond in timely manner. I asked to put down 5% but they had my closing paperwork with 10% down payment. Closing was postponed and then i was super rushed. After closing was postponed, I told Lennar that i have to be out house i sold by certain date but they still scheduled my closing on the same date i had to be out of my previous home. I had to literally pack, close, and move on the same day.

My overall experience in dealing with a thenar was OK. The app was not a joy at all. I would rate it or two out of five. Though the people I talk to in the office were prompt, courteous, and professional, which helped me deal with the whole app situation. Again, I wish I was made aware of the fact that in the townhomes you have investors who will be renting out properties. My experience in the past has been that investors are poor landlords, and the property values for surrounding properties are dragged down and the transient people that move in and out don’t care about the property in the property start to look shabby, which affects my home and it’s value. ... More

Harry was excellent in the purchase process . Always available and very helpful . The mortgage arm of the company very poor and the rep was not very knowledgeable and a bit misleading Once you start getting emails to sign things etc . this company will NEVER STOP BOTHERING YOU! Even after closing I was getting emails to sign forms . They want to sell not only homes but insurance and lending …. Just stick to home building and selling would be my advice !

Builder should be more open to homeowners requests

Lennar's mortgage process was very chaotic but the representatives were always trying to help. We experienced changing contacts throughout the process which made it difficult to know where we were in the application & approval process. As far as quality, flooring was installed poorly; has squeaks and damaged boards. Have painting residue on woodwork. Found black mold under insulation in basement which they have remediated. For the money paid, we expected better quality.

I didn't find Lennar had any good communication with buyer

After the change of construction management the communication improved greatly. The new Don is very responsive and a pleasure to work with.

The process of building was great (not my first new home build) and we were kept informed. There are opportunities with disconnects between marketing material images and actual plans and since the customer only can take away the marketing material those need to match with the plans. Post closing on the home the responsiveness is severely lacking. We have several small issues that are construction defects that we raised both at closing and the 60 day mark and aside from an email with a case number there has been no communication in a month.

Please do you home work and have your options open to compare houses, and mortgage broker with other builders.

Lennar has a rigid process that meets the timing of their commitments. Unfortunately the actual building process is a slam bam get it done and fix it later approach. As a result the workmanship is poor with no incentive for the trades people to do quality work. Our experience has been you get it done poorly the first time. Then they respond quickly and positively to your request only to fix it and leave you with another poor quality fix and/or a different problem. The whole process is very very frustrating.

I love my house , I hate the appliances after one week there was a dent in my refrigerator and the stove top is scratched already just by wiping it. My floors are cracking and Grout job on my tiles stinks I am glad that I still have but when your warranty to get fixed all the things that are wrong with my house.

We had multiple issues with cracks in the wall as well as the counter tops cracking. The floor not sealing right, the nail gun staples for the carpet poking through the floor. During the new home orientation I felt very rushed when there was multiple issues that needed to be corrected.

Whenever we had a question/comment the person we were talking to had to pass info to someone else for response seemingly just passing us off. The consierge was response but didn’t directly answer anything. Similarly the salesman, CM, & inspection staff only had one responsibility. Although all issues were addressed it was very frustrating. We’ll see how the 60 day & 11 month responses go (we’ve started both lists

Lots of cracks in the drywall as not enough joint compound was used and other issues need to be addressed at 60 day inspection.

I had recently moved into my brand new house which is constructed by Lennar. I had that new feel for only few days. I started hearing creaking sounds almost everywhere with in 1 week of closing. There’s are cracks on the walls, air leaks and so on. Initially construction quality used to be good when I signed my contract. But now, I won’t recommend Lennar to anyone.

We purchased during a hot market and there was no flexibility with Lennar. They were also very sltow respond if you had questions. With that being said we are happy with the house we purchased with a few minor things we will have to fix.

Even with the material and labor shortages faced throughout the country, our home was finished only 5 days after the original projected date.

there big amazing homes ,but it seems like they rush threw them.