Lennar Reviews in Chicago, IL
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What Chicago Homeowners Have to Say About Lennar.
Read all 409 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Chicago Area
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Customer Reviews
worst builder ever! Totally regret building here!
- Christine G.
- Verified Homebuyer
- February 23, 2022
- Oswego, IL
I have lived in this townhome for almost 7 months. My garage floor has spider cracks from wall to wall. As many many of the new homes here do. My counter slab was cracked in half, needed to be replaced. I am sitting in my office now, with a space heater blowing on high to keep this tiny room from frost. There is no insulation. My carpet is freezing cold because the cement under it is so cold. The caulk is all cracked every where you look. My kitchen cabinets are so uneven the bottoms of the doors will not close completely. I have had the hardwood, the doors, the caulk, the counter, the garage ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - So much disappointed with overall experience.
- Ruchi P.
- Verified Homebuyer
- February 22, 2022
- South Elgin, IL
So much disappointed with overall experience.
Lennar responded:
Hi Ruchi, thank you for this review. We are sorry to hear about your poor experience and disappointment with your new home. If you have any issues or would like to share additional feedback, please reach out to us directly at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Construction management
- Laurie O.
- Verified Homebuyer
- February 22, 2022
- Volo, IL
After the change of construction management the communication improved greatly. The new Don is very responsive and a pleasure to work with.
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 5
No question or concern went unanswered
- Karena L.
- Verified Homebuyer
- February 08, 2022
- Huntley, IL
Great team. Michelle, Bob, and Brian worked hard to keep our home completion on schedule. Any questions or concerns were addressed timely. I am very happy with my new home and the homebuilding process with a Lennars Talamore team
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
kind and helpful
- Elizabeth H.
- Verified Homebuyer
- February 05, 2022
- Batavia, IL
Everyone was patient, professional, and eager to help.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - Everyone was so responsive and helpful during my first experience
- Anonymous
- Verified Homebuyer
- January 25, 2022
- Yorkville, IL
Everyone was so responsive and helpful during my first experience as a home buyer!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Overall, the experience was relatively easy.
- Anonymous
- Verified Homebuyer
- January 19, 2022
- McHenry, IL
Overall, the experience was relatively easy. Like all home buying, it is an extensive process, but it was as easy as I think it could be. The concerns that we had were all addressed.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar - Process was very straightforward and support provided at all
- Michael T.
- Verified Homebuyer
- January 19, 2022
- Yorkville, IL
Process was very straightforward and support provided at all steps.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great staff
- Nancy T.
- Verified Homebuyer
- January 19, 2022
- Mundelein, IL
Very pleasant buy experience and the construction managers were very patient in their explanations during orientation
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - I would recommend Lennar.
- Anonymous
- Verified Homebuyer
- January 19, 2022
- Crystal Lake, IL
I would recommend Lennar. It was a pleasure working with them.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Not a smart house!!!
- Stephanie T.
- Verified Homebuyer
- January 19, 2022
- McHenry, IL
Very disappointed that I was sold a smart house and not given information to set this up. We have been in 3 months and still not done. Other items on punch list are now being worked on.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
How hard the process for loan was.
- Gaylene B.
- Verified Homebuyer
- January 19, 2022
- Batavia, IL
Worst loan company I’ve ever dealt with
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Everything was perfect!
- Junell W.
- Verified Homebuyer
- January 19, 2022
- Yorkville, IL
Everything was perfect! In love with my new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Beautiful homes!
- Wafa H.
- Verified Homebuyer
- January 19, 2022
- South Elgin, IL
Beautiful homes! Modern homes with new technology is always a plus.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - It was a smooth process
- Michael K.
- Verified Homebuyer
- January 19, 2022
- South Elgin, IL
It was a smooth process
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - We found the people at Lennar generally very professional to
- Anonymous
- Verified Homebuyer
- January 18, 2022
- Huntley, IL
We found the people at Lennar generally very professional to deal with. From the sales process to the choices of site and features, through to the financing. The people at Lennar are generally very good, great to deal with personally, and knowledgeable about their products. We did shop around and did comparative pricing and found that Lennar pricing was reasonable. We had 3 walk thrus prior to our closing, all three were very informative and revealed the quality of the workmanship. However, our experience was not without a couple of difficulties. Two weeks after relocating into our new ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
The help I received from the organization as a whole.
- Kafi R.
- Verified Homebuyer
- January 14, 2022
- McHenry, IL
The people at Lennar were helpful and there every step of the way.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Lennar - The Lennar team was great throughout the home buying process.
- Patricia S.
- Verified Homebuyer
- January 14, 2022
- Huntley, IL
The Lennar team was great throughout the home buying process. Everyone we dealt with from sales to contractors to lenders thoroughly explained everything. Any questions were promptly answered. The craftsmanship is excellent and the house was completed on time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Bad experience.
- Agata Z.
- Verified Homebuyer
- January 13, 2022
- Oswego, IL
Bad experience. Wish I never bought a property. Unprofessional
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Layout and design
- Daniel M.
- Verified Homebuyer
- January 13, 2022
- Batavia, IL
The product offered is built at competitive prices, has an exceptional floor design, and is affordably priced.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
very responsive and always concerned about my issues
- Christopher S.
- Verified Homebuyer
- January 13, 2022
- South Elgin, IL
The builder that I had on my property, was always available and very prompt and concerned about my issues
Total Score 5
Quality 2
Trustworthiness 5
Responsiveness 5
Lennar - I love my new home.
- Anonymous
- Verified Homebuyer
- January 12, 2022
- Batavia, IL
I love my new home. The design flow and layout uses every square foot of space optimally which was one on the primary decision drivers for my purchase of a Lennar home.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 3
Efficiency & Solid Strong Homes Built
- Mark W.
- Verified Homebuyer
- January 12, 2022
- Huntley, IL
The process from beginning to end was actually easier than we had expected. If you've ever purchased a home you understand. The homes are built Strong & to your wishes. You have several options to choose from. Everyone we worked with from start to finish was very nice, helpful, and left no deed unfinished. Made sure we were happy. The Clubhouse, pool, fishing ponds, etc. are beautiful & exceptional. We are delighted with our New home and the area is very quiet, clean, and full of friendly neighbors. The only reason I gave a 4 star on Value for price paid instead of a 5 star is because I ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful Experience
- Marianne B.
- Verified Homebuyer
- January 12, 2022
- Oswego, IL
Seasons of Southbury Sales Manager & Construction Manager were simply the best and provided outstanding customer service every step of the way!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The people we worked with throughout the process were all exceptional.
- Brijal S.
- Verified Homebuyer
- January 12, 2022
- South Elgin, IL
Our first home that we purchased brand new. As we have lived in the house, we continue to find ourselves solving one problem after another. This community has extremely HARD water due to the city having well water. Everyone I'd well aware that residents would need water softner, yet the home had no room to install one. We had to get various companies to come out to give us a quote and pick ONLY the one who could install water softner components in two different locations, which asked for TOP dollars. Entire process was long and frustrating a d we had to use hard water until water softner was ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
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