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Lennar Reviews in Chicago, IL

What Chicago Homeowners Have to Say About Lennar.

Read all 398 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Chicago Area

398 Reviews in Chicago Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.8

Lennar in Chicago Area

View Homes

Customer Reviews

How hard the process for loan was.

  • Gaylene B.
  • Verified HomeBuyer
  • January 19, 2022
  • Batavia, IL

Worst loan company I’ve ever dealt with

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - Everything was perfect!

  • Junell W.
  • Verified HomeBuyer
  • January 19, 2022
  • Yorkville, IL

Everything was perfect! In love with my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Beautiful homes!

  • Wafa H.
  • Verified HomeBuyer
  • January 19, 2022
  • South Elgin, IL

Beautiful homes! Modern homes with new technology is always a plus.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was a smooth process

  • Michael K.
  • Verified HomeBuyer
  • January 19, 2022
  • South Elgin, IL

It was a smooth process

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - We found the people at Lennar generally very professional to

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • Huntley, IL

We found the people at Lennar generally very professional to deal with. From the sales process to the choices of site and features, through to the financing. The people at Lennar are generally very good, great to deal with personally, and knowledgeable about their products. We did shop around and did comparative pricing and found that Lennar pricing was reasonable. We had 3 walk thrus prior to our closing, all three were very informative and revealed the quality of the workmanship. However, our experience was not without a couple of difficulties. Two weeks after relocating into our new ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

The help I received from the organization as a whole.

  • Kafi R.
  • Verified HomeBuyer
  • January 14, 2022
  • McHenry, IL

The people at Lennar were helpful and there every step of the way.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Lennar - The Lennar team was great throughout the home buying process.

  • Patricia S.
  • Verified HomeBuyer
  • January 14, 2022
  • Huntley, IL

The Lennar team was great throughout the home buying process. Everyone we dealt with from sales to contractors to lenders thoroughly explained everything. Any questions were promptly answered. The craftsmanship is excellent and the house was completed on time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Bad experience.

  • Agata Z.
  • Verified HomeBuyer
  • January 13, 2022
  • Oswego, IL

Bad experience. Wish I never bought a property. Unprofessional

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Layout and design

  • Daniel M.
  • Verified HomeBuyer
  • January 13, 2022
  • Batavia, IL

The product offered is built at competitive prices, has an exceptional floor design, and is affordably priced.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

very responsive and always concerned about my issues

  • Christopher S.
  • Verified HomeBuyer
  • January 13, 2022
  • South Elgin, IL

The builder that I had on my property, was always available and very prompt and concerned about my issues

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Lennar - I love my new home.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Batavia, IL

I love my new home. The design flow and layout uses every square foot of space optimally which was one on the primary decision drivers for my purchase of a Lennar home.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 3

Efficiency & Solid Strong Homes Built

  • Mark W.
  • Verified HomeBuyer
  • January 12, 2022
  • Huntley, IL

The process from beginning to end was actually easier than we had expected. If you've ever purchased a home you understand. The homes are built Strong & to your wishes. You have several options to choose from. Everyone we worked with from start to finish was very nice, helpful, and left no deed unfinished. Made sure we were happy. The Clubhouse, pool, fishing ponds, etc. are beautiful & exceptional. We are delighted with our New home and the area is very quiet, clean, and full of friendly neighbors. The only reason I gave a 4 star on Value for price paid instead of a 5 star is because I ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Experience

  • Marianne B.
  • Verified HomeBuyer
  • January 12, 2022
  • Oswego, IL

Seasons of Southbury Sales Manager & Construction Manager were simply the best and provided outstanding customer service every step of the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The people we worked with throughout the process were all exceptional.

  • Brijal S.
  • Verified HomeBuyer
  • January 12, 2022
  • South Elgin, IL

Our first home that we purchased brand new. As we have lived in the house, we continue to find ourselves solving one problem after another. This community has extremely HARD water due to the city having well water. Everyone I'd well aware that residents would need water softner, yet the home had no room to install one. We had to get various companies to come out to give us a quote and pick ONLY the one who could install water softner components in two different locations, which asked for TOP dollars. Entire process was long and frustrating a d we had to use hard water until water softner was ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Great attention to details, superior responsiveness

  • Val S.
  • Verified HomeBuyer
  • January 12, 2022
  • Crystal Lake, IL

It was a great pleasure working with Lennar! Starting with Amy on the home selection and support throughout the purchasing process to Brandon and Renee being extremely responsive and helpful resolving any problems we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nothing good they are not a good builder and not be trusted when yo buy a home in McHenry. IL for 400K plus I expect tat all the above are being respected - none it was and is horrible experience - legal here we come, I am not done with them!

  • Cornelis V.
  • Verified HomeBuyer
  • January 12, 2022
  • McHenry, IL

Don't deal with them - they lie and will not honor their part, they are selling you and then completely take you for a ride or take advantage of you ! I will never do business with Lennar again in my life, I need to create a legal case to make them listen. Horrible company !!!

Lennar responded:
Hi Cornelis, thank you for sharing this review with us. We want to apologize for the frustrations and disappointment you have experienced with your new home. If there are any issues that still require additional attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Unusual easy process in completion of project

  • Mikhail S.
  • Verified HomeBuyer
  • January 12, 2022
  • Volo, IL

From sales office to completion of construction Lennar personal showed great great communication and professional skills. Every little detail of construction was clearly explained to me and my wife.The closing also was an easy process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Good value for the money

  • Thomas W.
  • Verified HomeBuyer
  • January 12, 2022
  • Manhattan, IL

Good value for the money

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Had a water leak (non emergency) they responded to my request

  • Debra W.
  • Verified HomeBuyer
  • January 12, 2022
  • Manhattan, IL

Had a water leak (non emergency) they responded to my request quickly and set up a time the very next day! I was pleased!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I had an overall great experience with Lennar, I definitely will

  • Bryan K.
  • Verified HomeBuyer
  • January 11, 2022
  • Joliet, IL

I had an overall great experience with Lennar, I definitely will recommend to family and friends for future homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Features - Great Value in Batavia

  • Stephen K.
  • Verified HomeBuyer
  • January 06, 2022
  • Batavia, IL

Lennar provided a home that was perfect for us with respect to the floor plan, features, and lot location. The Lennar team was very easy to work with - from home selection through closing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We love our new home!

  • Joy A.
  • Verified HomeBuyer
  • January 06, 2022
  • Huntley, IL

We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Delivery time

  • Jimmy D.
  • Verified HomeBuyer
  • January 04, 2022
  • Elgin, IL

Even with the material and labor shortages faced throughout the country, our home was finished only 5 days after the original projected date.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Lennar is good, but has room for improvement...

  • Ajay G.
  • Verified HomeBuyer
  • January 04, 2022
  • South Elgin, IL

Lennar home models and layouts are superb. Also the process was not exhausting with too many choices like other builders do. But quality needs to be improved. Most of the home buyers don't know but I think Lennar cuts on things that customers really don't think of too much during the process which cost more to the customers later on. For example, 1. Not using conduit pipes for wiring 2. Not using standard cans light that are readily available in the market

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar - Purchasing with Lennar was an awesome experience.

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2021
  • Mundelein, IL

Purchasing with Lennar was an awesome experience. Ann and David, the sales team, were available whenever I had a question. Doug and Don, the construction managers were on top of any issue we had. I love our house and couldn't have asked for a better group of people to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5