Lennar Reviews in Chicago, IL

there big amazing homes ,but it seems like they rush threw them.

I love my house , I hate the appliances after one week there was a dent in my refrigerator and the stove top is scratched already just by wiping it. My floors are cracking and Grout job on my tiles stinks I am glad that I still have but when your warranty to get fixed all the things that are wrong with my house.

Not to use your mortgage company.

When things needed fixing, it took a long time to do it correctly

Lennar is too slow completing repairs because of their reporting system.

We had multiple issues with cracks in the wall as well as the counter tops cracking. The floor not sealing right, the nail gun staples for the carpet poking through the floor. During the new home orientation I felt very rushed when there was multiple issues that needed to be corrected.

Building quality is not the best.

Within the first week my microwave broke and had to be fixed. The stove drawer is very flimsy and comes off track. Within 4 months 2 door knobs came apart and the screw to hold it together is missing. You can see ripples in the vinyl flooring between the rafters of the flooring. It's like only the bare minimum was done by building code. The cement work outside the patio door is so rough, you need shoes to walk on it. one of my windows has missing film. It was pointed out at the 2 week walk through and I haven't heard anything. I thought we were supposed to get a 2 month walk through, but no one ever contacted us. We've been in the house for over 4 months ... More

Truthfully not happy with the workmanship on our new home. So many little things wrong that should have been fixed before we even did our final walkthrough. Doors with dents in them, the paint job was awful, it looks like a third grader built parts of the house. Shotty workmanship, Lennar will hire anyone to do the work. When you buy a brand new home you expect things to be NEW not already destroyed because workers are careless.

The process of purchasing was great. Everything was highly efficient and seamless. The craftsmanship leaves much to be desired. We’ve had them come up to repair the floors once and continue to have issues. The entire first floor will need to have the floors repaired. They are not level, lots of dips and squeaks. The refrigerator is tipping forward due to the floor not being level. The countertop is separating from the wall due to the floor not being level. We have to move the furniture when they come in to do the repairs so I have not been able to actually get settled in the house, despite here nearly 2 months. ... More

Closing was a nightmare, the date was later than planned due to no street lights being in the development. This cost us thousands of dollars in rent and a double-move. At closing the company that handled it could not give us permission to enter the house that day because they needed one more e-signature from me and their system was down. At 5 pm that day they notified me it was finally up and I could go back in. This cost us another day as we had appts set up for cable, nicor, etc. The landscaping originally put around my house was skimpy and half dead and to this day I have not gotten anything replaced yet. I have been back and forth on this with Lennar and about 2 weeks ago someone finally come out and told me it would be replaced within a couple of weeks. It took one month to get any mail delivery and we were constantly tossed back and forth between the post office and the builder playing the blame game. I contacted the water dept and was told that Lennar never contacted them after I closed to let them know to transfer the water bill to me. Of course, my unit was connected to multiple Lennar sprinklers so I was watering other lawns and didn't know it. The water dept is currently trying to figure out how much I owe now. I rated you higher on responsiveness because we did have a plumbing issue with leaking water in the bathroom and the response to the issue was exceptional. It was taken care of immediately. I understand that Lennar may or may not have been completely responsible for all of this, but it made for a terrible moving experience. ... More

Cannot run washer and dryer together or it trips the breaker. After review with my own electrician lower circuit was used and tied into our bathroom. Spending $400 on my own to resolve as a Lennar supervisor stated they will not do anything to resolve this.

Mostly all items they are using cheap, so many issues time of closing. You are not getting according to your money. Need so many updates after closing.

I saved and put most everything into this home. I love the lay out, However, I am so mad that I closed with the understanding that I would have a driveway, grass and landscape when the weather broke. I just got my driveway 2 weeks ago, I am still waiting for grass and landscape and painting the outside and a Handle for my outside water so I can Clean the siding and windows and screens. The outside of house is filthy! the patio is also full of pop marks, but you keep building, and no one has time to complete the Closed homes only the homes ready to close.

Honestly don't where to start unfortunately this has not been an enjoyable experience and continues to slide downhill. I guess on the bright side it can only get better from here wait let me cross my fingers again. When it comes to getting your hard earned money communication is over the top but once they get it nothing but crickets. It would be so beneficial if Lennar communicated to the residents when let's say the sidewalks are going to be installed, backfill your home, grass/landscape installation, brick cleaning, post construction issues etc.. etc.. but nothing while we sit in our Lennar Teepee trying to guess when they can and need to be better ... More

We were handed over hose without drive way , without landscaping , it is 2 months now , still not complete, basic work, few electric outlets. , floor uneven , poor floor carpets, no vanity lights in bathrooms or drive way, space between garage door and floor , no back slash

Poor quality and response to incidents are very bad. Response to tickets is very bad. Nominal quality materials.

Well, I should start from the beginning, Sale team was very good, working with Todd was our pleasure. Building manager Dan was also very good but building contractor did not meet any expectation.so many issues, workmanships of the contractor Lennar is using are terrible they don't know what a good quality means. Starting from framing and ending on painting. So far this is our second month to live here and problems ready starts. Kitchen Cabinets doors are loose, HVAC system is not working properly paints are pilling, all the windows are collecting so much moisture and damaging a wall hardwood floor are squeak and etc..., etc. I hope all those issues will be resolved. ... More

Good home for first home owners

Broken patio door lock ifentified 6 weeks ago. No action. Issuess with front door lock and latch. No action. Air leaks everywhere. Cracking of plaster in bathroom

Sales and closing excellent mortgage fare quality and workmanship week

House is very nice, but I’ve been in the home about two months and I’m having issues. Too many to list. I’m waiting for lennar to set up “warranty” services. Which these should have been addressed at a QC phase.

I have plenty of picture to show the poor craftsmanship put into the construction. Seems like attention to detail was lacking. My wife and I had to wait 3 months past our original closing date with little to no contact from Lennar. We had put our trust totally in Lennar and even went to Lennar Mortgage. As a matter of fact, it was our Mortgage Consultant that informed us that our original closing date of 1/14/22 was not going to be met. We had to scramble to find a place to live till our actual closing 3/25/22. Not only did this create a financial burden to rent, but we lost 1.5% on the mortgage rate. We are currently in the 45 day warranty period and have submitted our list of corrects. Hopefully this aspect will not be the same poor survive we have received thus far. Should I have to live 11 months with a crack in the ceiling, that was pointed out a week before closing, because that is the walls policy. ... More

The quality of the home was short of my expectations. There was paint on the floor, paint on the walls were not smooth at all. Overall the home was Mediocre not like the Model we fell in love with at all.

Lennar home models and layouts are superb. Also the process was not exhausting with too many choices like other builders do. But quality needs to be improved. Most of the home buyers don't know but I think Lennar cuts on things that customers really don't think of too much during the process which cost more to the customers later on. For example, 1. Not using conduit pipes for wiring 2. Not using standard cans light that are readily available in the market