This home was supposed to be my dream home. I was not given upfront, honest information from the time I signed the contract to the building of my home. Front elevation by front door was not what i signed for , it was a bait and switch. Lot was not what I needed - specifically told sales rep I wanted yard with a pool, my yard has so much utility items now running through that I cannot have a pool. The company has not been responsive to my issues, I have had to follow up multiple times to get any actions completed. Their subcontractors are not reliable. Lennar does not return messages. ...

Lennar responded:
Hi Karen, thank you for sharing your review. We are very disappointed to hear about your poor experience with your new home. If there are any items requiring attention in which we can assist, please send us an email at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

Very bad experience

Anonymous
Verified HomeBuyer
April 13, 2020
Huntley, IL

We got upgraded package and we were told something different than what we got ... material used very cheap...they just want to finish there work and close our house so they get money...after we did our closing we asked few things to get it fixed and they said ohhh we can't fix it now because in order to fix this issues we have to take entire stuff out and go it which is not possible...

Lennar responded:
Thank you for your feedback. Please email us at corporatecustomercare@lennar.com with any outstanding items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

Awful experience purchasing.

Robert L.
Verified HomeBuyer
March 17, 2020
Manhattan, IL

Awful experience from the rushed closing to dealing with their financing. We almost walked away. Ask around the developments prior to putting down a deposit.

Lennar responded:
Thank you for taking the time to share your comments with us. I'm sorry to hear you ran into some difficulties during closing. I would like to review your sales experience further and have management address the situation. Please send us an email to corporatecustomercare@lennar.com with your experience, contact information and home address.

Total Score 1

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Not worth the hassle

Anonymous
Verified HomeBuyer
March 17, 2020
Joliet, IL

I love they layout of this home, exactly what I dreamed of. Everything else is awful. The quality, materials and workmanship is beyond terrible. Problems with every square inch! Looking into a lawsuit at this time.

Lennar responded:
Thank you for your comments about the workmanship in your new home. We are sorry to hear that you did not have a good experience. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

Lennar - Horrible at getting back, I have been waiting for work to be

Theresa R.
Verified HomeBuyer
July 17, 2019
Minooka, IL

Horrible at getting back, I have been waiting for work to be done for months, flooding issues, horrible

Lennar responded:
Hi Theresa, thank you for your feedback. Please send a message to us at corporatecustomercare@lennar.com with your outstanding items, so we can look into it for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Unhappy

Mary P.
Verified HomeBuyer
July 09, 2019
Yorkville, IL

Very upset at service, would not recommend a Lennar home, because of such low standards.

Lennar responded:
Hi Mary, thank you for sharing your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 2

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Lennar Reviews in Chicago, IL

What Chicago Homeowners Have to Say About Lennar.

Lennar

Customer Reviews

Lennar - This home was supposed to be my dream home.

Very bad experience

Awful experience purchasing.

Not worth the hassle

Lennar - Horrible at getting back, I have been waiting for work to be

Unhappy