Lennar Reviews in Chicago, IL

Joe from Lennar Mortgage, Connie from Lennar Sales and Rob from Warranty are about the only positive thing I can say. They do their job, they care and they work hard. Otherwise,.. We were promised and told even through we were closing 7 weeks early we would have driveways and grass finished, we closed on 4/18 and its June and still not done. The assistant construction manager is rude and belittling and says the actual manager will call and does not call back. I have 3 young kids and a dog and they are unable to play outside and I have to walk my dog on dangerous conditions of rock with screws beer bottles/cans and caps left everywhere from the workers. We redid our island to find beer cans and chips INSIDE! I would not recommend Lennar to anyone, the process of buying the home was good but once you sign the paperwork and write the check they could careless. ... More

I like my home but it has been a headache since first doing our walk through. I can’t believe that Lennar is okay with the condition of their homes when it is time to close. The house was dirty. Walls, floors, cabinets, windows all dirty. It has been 60 days and we still do not have grass. I want to plant flowers but unable to. I would not suggest Lennar home to others. My first new built home was Cambridge. They were so much better

I saved and put most everything into this home. I love the lay out, However, I am so mad that I closed with the understanding that I would have a driveway, grass and landscape when the weather broke. I just got my driveway 2 weeks ago, I am still waiting for grass and landscape and painting the outside and a Handle for my outside water so I can Clean the siding and windows and screens. The outside of house is filthy! the patio is also full of pop marks, but you keep building, and no one has time to complete the Closed homes only the homes ready to close.

Treated like second class citizens AFTER closing.

The overall moving experience was great. However, I find that the workmanship is less than subpar. Maybe it’s just me, but I’m into the details. Some of the doors are rough on the bottom. There are spots on the doors where paint is missing. The kitchen cabinet doors should have stoppers on them so that when you open them, they don’t bang against the wall.

Throughout the buying experience , we had A lot of unnecessary paperwork work and emails; only to discover that some of those are to protect their own interests! Many cookie cutter materials and workmanship. Still haven’t fixed anything they promised to fix despite having barrage of tickets opened ! Very disappointing that even when we want to upgrade some of the appliances and materials , they will not allow anything and we now in the process of tearing down an entire bathroom because there is not a single thing there that is of good quality !!!! For example, the floor is creaking, faucets , mirrors, vanity, shower fixtures etc are very very very cheap ones ! They claim to have modern house but not true . They have new building but nothing modern about design , appliances and materials used ... More

This is our second home with Lennar, and unfortunately, the experience this time was disappointing, especially with their financial services and closing process. There was no formal welcome or acknowledgment during the closing — not even a basic walkthrough or someone to greet us. For a repeat customer, this felt impersonal and careless. What made it worse was the complete lack of any gesture of appreciation. No closing goodies or even a simple thank you — something we had received before. This change made it feel like Lennar is now more focused on profits than on customer relationships. The way the house keys were handed over was frankly unacceptable. They were left in a plain envelope, which felt cold and thoughtless for such a major milestone. No guidance, no explanation, nothing. It gave the impression that once the transaction was complete, we were no longer of any importance. Lennar used to feel more customer-centric, but this recent experience made it clear that things have become much more commercial and impersonal. I expected better, especially as a returning buyer. ... More

Reliable team, timely execution & and impressed with overall service, would recommend to others

My experience with buying and the sales office was incredible, specifically Austen from Westview crossing was amazing!!! Once we moved in, we struggled a bit getting a hold of contacts and understanding process. Overall I would do it all over again, but extra stars to Austin and Rick!!

Honestly don't where to start unfortunately this has not been an enjoyable experience and continues to slide downhill. I guess on the bright side it can only get better from here wait let me cross my fingers again. When it comes to getting your hard earned money communication is over the top but once they get it nothing but crickets. It would be so beneficial if Lennar communicated to the residents when let's say the sidewalks are going to be installed, backfill your home, grass/landscape installation, brick cleaning, post construction issues etc.. etc.. but nothing while we sit in our Lennar Teepee trying to guess when they can and need to be better ... More

Lennar provided good service with the purchase of our home and any concerns we had along the way.

They build beautiful model and then slap up a piece of crap when they have your money

Lennar's mortgage process was very chaotic but the representatives were always trying to help. We experienced changing contacts throughout the process which made it difficult to know where we were in the application & approval process. As far as quality, flooring was installed poorly; has squeaks and damaged boards. Have painting residue on woodwork. Found black mold under insulation in basement which they have remediated. For the money paid, we expected better quality.

We have looked at Lennar for over 5 years, had a new home built by a competitor 3 years ago, when Lennar built in West View Crossings, that was our ideal location, bought the last home on the north side and we are loving our new home and finally did get our forever home from Lennar! Thank you Lennar!

Overall, I’ve been very pleased by the service and value of my Heritage Park Lennar property; particularly the sales department (love Michelle!), and the construction side… my walk through experiences were thorough and super friendly!

About 6 weeks after moving into our new home, we discovered one of our toilets was leaking, which caused some warping of the side of the vanity and wall trim. My husband put in a request for repair that evening and Chad responded early the next morning. He got a plumber to come out the following day and fixed it, Chad made sure to explain that he had to order a new skin for the vanity and that and the trim would be fixed as soon as the skin came in. Chad and the plumber were very kind and personable, We couldn’t have asked for a better experience or a quicker response.

Worst experience of buying the home. Buying a new house is a big milestone for lots of people. The joy was taken away. Most of the staff was very unprofessional n not helpful. Worst was the mortgage department. Only good was walkthrough dept.

The buying process was extremely easy. I was fortunate to have my interest rate bought down and utilizing Lennar title and home owners insurance saved me even more. The house is beautiful. The layout is nice. I am upset that the builder is not picking up the packaging mess that gets blown all over our neighborhood. Paint quality is subpar, leaving paint drops on the floor and missing one of the only lines needed to cut on my tile grout. Speaking of tile, my tile in my bathroom is beautiful minus all of the chips that the contractor obviously knew was there. My carpet has hard lumps that might be garbage that was left under the floor or it could be nails coming up. My cabinets that intersect slam into each other. The garage is tiny, my truck doesn’t fit it in and I have the shortest bed they make. Other than that, everything is great. ... More

The sales personnel were excellent, very professional but still polite and accommodating. Our construction manager was the same. From start to finish we were very impressed and satisfied.

Hi. We moved into talamore in Huntley and I want a shout out to two people that made our home buying experience a positive one. Natalie our sales person and Greg the gm for follow ups and repairs. Both were great and are excellent people to work with. Please acknowledge both of them.

Ceiling and wall visible taping many settlement cracks.appliances cheap..oven lower drawer falls out..1 day microwave installed bad had to have company fix. 1st floor so cold.air coming into room from electrical switch and outlets along west wall.envolpe compromise 2nd floor bedroom floor cold over garage also spare room over front door cold. Wam bam get you in construction. Heat comes on every 5 minutes due to first floor so cold along west wall had to purchase humidifier but can't keep up humidity do to furnace keeps running drying out house humidifier good for 2400sq ft.

Lots of cracks in the drywall as not enough joint compound was used and other issues need to be addressed at 60 day inspection.

Love our new home!!! Staff cares.

I recommend Lennar for a great home buying experience.

Too much paperwork, checking and rechecking but all good after all !