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Lennar Reviews in Chicago, IL

What Chicago Homeowners Have to Say About Lennar.

Read all 290 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4 out of 5 stars in Chicago Area

290 Reviews in Chicago Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 4

Responsiveness 3.8

Lennar in Chicago Area

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Customer Reviews

Layout and design

  • Dan C.
  • Verified HomeBuyer
  • January 13, 2022
  • Batavia, IL

The product offered is built at competitive prices, has an exceptional floor design, and is affordably priced.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Efficiency & Solid Strong Homes Built

  • Mark W.
  • Verified HomeBuyer
  • January 12, 2022
  • Huntley, IL

The process from beginning to end was actually easier than we had expected. If you've ever purchased a home you understand. The homes are built Strong & to your wishes. You have several options to choose from. Everyone we worked with from start to finish was very nice, helpful, and left no deed unfinished. Made sure we were happy. The Clubhouse, pool, fishing ponds, etc. are beautiful & exceptional. We are delighted with our New home and the area is very quiet, clean, and full of friendly neighbors. The only reason I gave a 4 star on Value for price paid instead of a 5 star is because I ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great attention to details, superior responsiveness

  • Val S.
  • Verified HomeBuyer
  • January 12, 2022
  • Crystal Lake, IL

It was a great pleasure working with Lennar! Starting with Amy on the home selection and support throughout the purchasing process to Brandon and Renee being extremely responsive and helpful resolving any problems we had.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Unusual easy process in completion of project

  • Mikhail S.
  • Verified HomeBuyer
  • January 12, 2022
  • Volo, IL

From sales office to completion of construction Lennar personal showed great great communication and professional skills. Every little detail of construction was clearly explained to me and my wife.The closing also was an easy process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - Had a water leak (non emergency) they responded to my request

  • Debra W.
  • Verified HomeBuyer
  • January 12, 2022
  • Manhattan, IL

Had a water leak (non emergency) they responded to my request quickly and set up a time the very next day! I was pleased!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

They delivered on time and responded to my questions.

  • Britto B.
  • Verified HomeBuyer
  • November 30, 2021
  • Huntley, IL

My experience with this builder was smooth and professional. I am a first time home owner and the process was not intimidating.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

great people

  • Richard O.
  • Verified HomeBuyer
  • April 23, 2021
  • Crystal Lake, IL

jamie, amy and david are exceptional employees ,knowlegeable and just good people

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - The process was simple, the people were great!

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Mundelein, IL

The process was simple, the people were great!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very happy in our new Lennar home

  • Anna A.
  • Verified HomeBuyer
  • March 30, 2020
  • Batavia, IL

We love our new home, and all the technology was an unexpected bonus. Everyone at Lennar made our purchase so easy, and was a pleasure to work with!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience with Lennar

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2020
  • Crystal Lake, IL

First time we bought a new house. Lennar builds a quality product and makes the buying experience easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Very informative and friendly sales staff.

  • Dianne C.
  • Verified HomeBuyer
  • March 18, 2020
  • Volo, IL

Very informative and friendly sales staff.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Good

  • Larry L.
  • Verified HomeBuyer
  • October 01, 2019
  • Shorewood, IL

Good

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great new home

  • Charlene P.
  • Verified HomeBuyer
  • August 06, 2019
  • Algonquin, IL

The response time to issues is certainly commendable. Within 24 hrs you get an email that they received your request. Fixed &/or replaced items almost immediately. Brian , construction supervisor, is the best. He takes the time to address all issues and makes sure proper departments are notified. When I first moved in he fixed some things himself. Kudos.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

My first house after 15 years of renting.

  • Anonymous
  • Verified HomeBuyer
  • August 02, 2023
  • Wonder Lake, IL

The Lennar team guided me throughout the process. Very helpful, and responsive to my questions. Overall a good house buying experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great staff

  • Nancy T.
  • Verified HomeBuyer
  • January 19, 2022
  • Mundelein, IL

Very pleasant buy experience and the construction managers were very patient in their explanations during orientation

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

What stood out most about your experience with this builder?

  • Osmair F.
  • Verified HomeBuyer
  • November 24, 2021
  • McHenry, IL

How did you feel about the entire process, from initial purchase to final move-in? From the first moment we met they were so careful about every single detail that it was impossible not notice the difference. We felt at home. The house was a dream, perfect, clean, almost no details to be fixed. I was expecting a high end price but no, it was a fair price and surprisingly they were flexible. The builder's team was fantastic, they took care of us as if we were the only customer they have. They not only delivered everything that was agreed but also the sales team went above and beyond. I wish ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Lennar home at Glenloch

  • Anna P.
  • Verified HomeBuyer
  • August 17, 2021
  • Algonquin, IL

Quality work and home was done on time. But we had to wait over a month for the grass,driveway and sidewalk to be done outside. So my house was a bit dusty. The temporary driveway was sand. So I had to clean everyday the house. I would have liked everything to have been done when we closed on the house.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Lennar - Our manager Steve, is an excellent human being.

  • Sanchita D.
  • Verified HomeBuyer
  • August 17, 2021
  • Plainfield, IL

Our manager Steve, is an excellent human being. Very helpful and patiently always takes care of all our questions.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - I Love the house and the community.

  • Lilybeth S.
  • Verified HomeBuyer
  • March 19, 2020
  • Joliet, IL

I Love the house and the community. Great buy

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Good experience

  • Sheila F.
  • Verified HomeBuyer
  • March 17, 2020
  • Batavia, IL

Good experience

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Excellent experience

  • Belinda C.
  • Verified HomeBuyer
  • May 07, 2024
  • South Elgin, IL

Lennar in general was great in assisting us from start to finish! There are just minor workmanship issues that needs to be address before our 60 days. But overall, service was it excellent!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Purchase was in-depth. Lots of documents as expected. Well organized online archive made the process stress-free and made it easy to look up documents and track progress

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2023
  • Elburn, IL

Great sales consultant. Well versed in customer service and a genuinely enjoyable person. Questions were answered promptly and completely. Just based on Gary alone, I would recommend Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Somewhat Satisfied

  • James C.
  • Verified HomeBuyer
  • June 06, 2023
  • Yorkville, IL

We are mostly satisfied. We have some issues to be addressed. We are terribly disappointed in the poor quality of our deck. This will be noted for Lennar review in our 60 day report.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

kind and helpful

  • Elizabeth H.
  • Verified HomeBuyer
  • February 05, 2022
  • Batavia, IL

Everyone was patient, professional, and eager to help.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Lennar - It was a smooth process

  • Michael K.
  • Verified HomeBuyer
  • January 19, 2022
  • South Elgin, IL

It was a smooth process

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4