Lennar Reviews in Chicago, IL
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What Chicago Homeowners Have to Say About Lennar.
Read all 398 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Chicago Area
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Customer Reviews
Home sweet home
- Yolanda O.
- Verified HomeBuyer
- December 13, 2024
- Yorkville, IL
So far everything has gone as expected. Our home is perfect and what wasn’t has been resolved. Thank you Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar construction builders(Stan and Brian) assisted me throughout the construction process up to the closing walkthrough.
- Vijaya P.
- Verified HomeBuyer
- December 13, 2024
- South Elgin, IL
It was really awesome buying new home experience with Lennar Builder. They do notify the customer at the every stage of construction and keep them up-to-date. They will guide us end to end. They do have from warranty/customer support team (Sara) who has been helping us for any service requests. I would strongly recommend the Lennar Builders for buying a new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love my new home
- Claudia F.
- Verified HomeBuyer
- December 12, 2024
- Crystal Lake, IL
The entire team has been so fantastic. We had some issues with fencing and they all stepped up to help work it out. We have some minor things that need to be repaired and they were out here to inspect the next day and have scheduled for repair next week. Prompt and professional! The Lennar Team is top notch!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
From beginning to end . . .
- Catherine S.
- Verified HomeBuyer
- December 07, 2024
- South Elgin, IL
From my first cold call to Lennar and all the way through to my closing -- it has been a joy to do business with you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New house
- Michael P.
- Verified HomeBuyer
- November 29, 2024
- Yorkville, IL
It’s a new house a lot of little things need repair we’ll see how they respond to them
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
I have been in the service industry my entire life. This has been the worst experience since day one.
- Alison W.
- Verified HomeBuyer
- November 23, 2024
- Lindenhurst, IL
Do not be one of the first in the community as you will pay more and have less incentives than the homebuyers to follow. The construction/Lennar staff have absolutely no sense of urgency. Building material and trucks have been parked outside my completed home that blocked me from driving out of my garage. Two months in, no mail, trash from the contractors is everywhere (including the pond), sent to collections from Comed for a bill that was not mine. Comed did not recognize my address on their website and it was before I moved in, I also emailed the staff I had communication with letting ...
Lennar responded:
Good afternoon Alison, thank you for taking the time to share your review. We are sorry to hear your experience has not been the most positive one. We understand your frustration with the current state of the residential development and apologize for the inconveniences you've ...
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
DISAPPOINTED
- Diana T.
- Verified HomeBuyer
- November 22, 2024
- Huntley, IL
I'm disappointed with Upper Management. When I bought my house in Lennar's 55+ Senior Community, I asked if they would install a couple of items (Grab Bars & Higher Toilets) their answer was NO! I have lived in three other 55+ communities and they where more accommodating for older residents needs. I would not recommend Lennar to Seniors!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Syed
- Naheed S.
- Verified HomeBuyer
- October 24, 2024
- South Elgin, IL
Quinton took care of the issues what we had ! He’s very helpful and kind in placing an order for one of our kitchen cabinet which was damaged during the installation , now we are waiting for the installer to do the installation . We have some six month issues will submit them soon. Hopefully he will take care of those issues as well . We are very happy and satisfied with Lennar Builders . Thank you !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
LENNAR WESTVIEW crossing
- Donald V.
- Verified HomeBuyer
- October 23, 2024
- Algonquin, IL
It was a very nice experience meeting with the construction managers and the final walk through representative for my new home. They were all very knowledgeable and attentive to the details and needs that were presented. Many thanks to everyone, and I love my new home!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
After closing support
- Peter W.
- Verified HomeBuyer
- October 21, 2024
- Huntley, IL
Follow up for repairs by rep has been great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
October
- Anonymous
- Verified HomeBuyer
- October 18, 2024
- Huntley, IL
Ok, it went fine, could have had better communication on HOA fees.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Good Trust Worthy Sales
- Anonymous
- Verified HomeBuyer
- October 17, 2024
- Huntley, IL
Generally a good experience. Sales person 'Pam' was great to work with. Very trust worthy, she stood by her word, even when difficult. Minor problem with the house after Closing was resolved quickly. Minor punch list items were all completed quickly before final walk through.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Workmanship leaves a lot to be desired, there are many unfinished or poorly finished work all around the house.
- Adelina I.
- Verified HomeBuyer
- October 16, 2024
- Huntley, IL
There are many mistakes on the finished floor, there are spaces between the boards and pieces of the underlying material sticking out between the boards of 5he floors. Also on the floors and thresholds are dents and I was told by the first person assigned to see my problems that I had to wait 60 days before complaining. Another big issue is the fact that we don’t have a mail box yet and of course there is no delivery for packages available to us either. Hope they resolve all of these issues soon
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
K
- Nikunj S.
- Verified HomeBuyer
- October 02, 2024
- Elgin, IL
Wish they would have been more cooperative in adding options that would be more cost effective instead wanting us to deal with it after completion
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Not an ounce of buyers remorse
- Giovanna M.
- Verified HomeBuyer
- September 06, 2024
- South Elgin, IL
I have never had such an easy buying experience from beginning to end
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Early on so, we can only say so far it has been very good. Jeff our GC on site at the Caledonia subdivision has been great to work with and is personable and easy to talk to. Much appreciated as i know that can be a royal pain in the bu when he is busy.
- Stuart V.
- Verified HomeBuyer
- August 15, 2024
- Yorkville, IL
So far they have been very good to work with and workmanship is very good, this is the third house we have built and it is better than the first two by a long shot so far. Only time will tell and maybe a review at 1 year can really solidify workmanship and responsiveness to issues, So far in the first 4 weeks they have been really good. they do take care of everything from Loan, to build, to insurance and made it somewhat easy.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Ok
- Jagruti V.
- Verified HomeBuyer
- July 20, 2024
- South Elgin, IL
Please do you home work and have your options open to compare houses, and mortgage broker with other builders.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Excellent staff to work with
- Doris H.
- Verified HomeBuyer
- July 13, 2024
- Crystal Lake, IL
Professional, courtesy, efficient from every aspect And a good bang for the buck
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar buying experience
- Anonymous
- Verified HomeBuyer
- July 13, 2024
- Plainfield, IL
For the price range the builder is charging they did not deliver. AC unit is not large enough for house size. The materials used including light switches, carpet, windows, all millwork, shower fixtures, sink fixtures, dishwasher, stairs, toilets, garage door openers and cabinets are all mid to lower level materials, The landscaping that was used was clearly the cheapest plants and trees available. On the positive side the layout of the house is ideal and the size we were looking for. The customer service to request service during the warranty period has been fantastic. Prompt call ...
Lennar responded:
Thank you for taking the time to share your feedback. We are sorry to hear we did not meet your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 5
Bad experience
- Yuriy M.
- Verified HomeBuyer
- July 12, 2024
- Elgin, IL
Lenar Agent sold for 30000 extra then homes in same area, no quality materials , crack in foundation,silings everything cheap. Construction managers not doing quality checks. Found more then 20 issues before closing,due to 60 days have to send list for correction
Lennar responded:
Thank you, Mark, for sharing your feedback about your recent experience with us. We apologize for the frustrations you encountered. For any questions or warranty-related issues, you can easily submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Worth buying home. Good investment
- Ashok P.
- Verified HomeBuyer
- July 07, 2024
- Oswego, IL
Lot of improvements Lennar can do
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Low Quality Construction and Service
- Anonymous
- Verified HomeBuyer
- July 05, 2024
- Aurora, IL
Quality of the material are not good. I think it woyld be good if they could have listed the appliances info during the buying time. All appliances are very basic and low quality. Construction quality is also low. The responsiveness for the issues reported is very bad. I would recommend before buying discuss with everything and go for it.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
Very stressful and a horrible experience.
- Anonymous
- Verified HomeBuyer
- June 27, 2024
- Huntley, IL
Not a good idea to write a review here at Talamore
Lennar responded:
We are sorry to hear that you feel it is not a good idea to write a review at Talamore. If you would like to share any further details, please send us an email to LennarNews@Lennar.com. Your feedback is valuable and will be used to train our team and improve the homeowner ...
Total Score 1
Quality 4
Trustworthiness 5
Responsiveness 1
Professional, comforting, and trusting
- Anonymous
- Verified HomeBuyer
- June 18, 2024
- Plainfield, IL
From our first meeting with our home sales agent, we were comforted, had all our questions answered, and felt like they trusted the quality of their homes and knew we would be happy with them. The construction manager during our home orientation had a very keen eye for detail and did not accept anything less than perfect. Our realtor was even surprise by how much time we spent at the orientation making sure everything was perfect and making sure we knew everything about the house (water shut off, electrical panel, etc...) Even after moving in, the Lennar team continues to shock us with ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Experience
- Jason A.
- Verified HomeBuyer
- June 17, 2024
- Elgin, IL
Overall happy with our home but disappointed for the quality of work. Our short period here we have had roof shingles off, water damage from the second floor bathroom, and several other items we have found.
Total Score 5
Quality 2
Trustworthiness 4
Responsiveness 5
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