Lennar Reviews in Chicago, IL

Overall, I’ve been very pleased by the service and value of my Heritage Park Lennar property; particularly the sales department (love Michelle!), and the construction side… my walk through experiences were thorough and super friendly!

About 6 weeks after moving into our new home, we discovered one of our toilets was leaking, which caused some warping of the side of the vanity and wall trim. My husband put in a request for repair that evening and Chad responded early the next morning. He got a plumber to come out the following day and fixed it, Chad made sure to explain that he had to order a new skin for the vanity and that and the trim would be fixed as soon as the skin came in. Chad and the plumber were very kind and personable, We couldn’t have asked for a better experience or a quicker response.

Worst experience of buying the home. Buying a new house is a big milestone for lots of people. The joy was taken away. Most of the staff was very unprofessional n not helpful. Worst was the mortgage department. Only good was walkthrough dept.

The buying process was extremely easy. I was fortunate to have my interest rate bought down and utilizing Lennar title and home owners insurance saved me even more. The house is beautiful. The layout is nice. I am upset that the builder is not picking up the packaging mess that gets blown all over our neighborhood. Paint quality is subpar, leaving paint drops on the floor and missing one of the only lines needed to cut on my tile grout. Speaking of tile, my tile in my bathroom is beautiful minus all of the chips that the contractor obviously knew was there. My carpet has hard lumps that might be garbage that was left under the floor or it could be nails coming up. My cabinets that intersect slam into each other. The garage is tiny, my truck doesn’t fit it in and I have the shortest bed they make. Other than that, everything is great. ... More

The sales personnel were excellent, very professional but still polite and accommodating. Our construction manager was the same. From start to finish we were very impressed and satisfied.

Hi. We moved into talamore in Huntley and I want a shout out to two people that made our home buying experience a positive one. Natalie our sales person and Greg the gm for follow ups and repairs. Both were great and are excellent people to work with. Please acknowledge both of them.

Ceiling and wall visible taping many settlement cracks.appliances cheap..oven lower drawer falls out..1 day microwave installed bad had to have company fix. 1st floor so cold.air coming into room from electrical switch and outlets along west wall.envolpe compromise 2nd floor bedroom floor cold over garage also spare room over front door cold. Wam bam get you in construction. Heat comes on every 5 minutes due to first floor so cold along west wall had to purchase humidifier but can't keep up humidity do to furnace keeps running drying out house humidifier good for 2400sq ft.

Lots of cracks in the drywall as not enough joint compound was used and other issues need to be addressed at 60 day inspection.

Love our new home!!! Staff cares.

I recommend Lennar for a great home buying experience.

Too much paperwork, checking and rechecking but all good after all !

So far everything has gone as expected. Our home is perfect and what wasn’t has been resolved. Thank you Lennar.

It was really awesome buying new home experience with Lennar Builder. They do notify the customer at the every stage of construction and keep them up-to-date. They will guide us end to end. They do have from warranty/customer support team (Sara) who has been helping us for any service requests. I would strongly recommend the Lennar Builders for buying a new home.

The entire team has been so fantastic. We had some issues with fencing and they all stepped up to help work it out. We have some minor things that need to be repaired and they were out here to inspect the next day and have scheduled for repair next week. Prompt and professional! The Lennar Team is top notch!

From my first cold call to Lennar and all the way through to my closing -- it has been a joy to do business with you!

It’s a new house a lot of little things need repair we’ll see how they respond to them

Do not be one of the first in the community as you will pay more and have less incentives than the homebuyers to follow. The construction/Lennar staff have absolutely no sense of urgency. Building material and trucks have been parked outside my completed home that blocked me from driving out of my garage. Two months in, no mail, trash from the contractors is everywhere (including the pond), sent to collections from Comed for a bill that was not mine. Comed did not recognize my address on their website and it was before I moved in, I also emailed the staff I had communication with letting them know there was a delay and I was told they would handle/keep me informed. I went on the app and website to do my 60 day punch and could not find where to report issues. The biggest construction issues, so far, are the two 'hatches' in the upstairs ceiling. Neither are flush which is allowing flies to come in. The 'hatch' int he bottom level was never fixed correctly after my first walk through, it is now open to an uninsulated area and the drywall surrounding needs repair. My expectations have been realistic through this process, the absence of responses and actions are the reason for this review. ... More

I'm disappointed with Upper Management. When I bought my house in Lennar's 55+ Senior Community, I asked if they would install a couple of items (Grab Bars & Higher Toilets) their answer was NO! I have lived in three other 55+ communities and they where more accommodating for older residents needs. I would not recommend Lennar to Seniors!

Quinton took care of the issues what we had ! He’s very helpful and kind in placing an order for one of our kitchen cabinet which was damaged during the installation , now we are waiting for the installer to do the installation . We have some six month issues will submit them soon. Hopefully he will take care of those issues as well . We are very happy and satisfied with Lennar Builders . Thank you !

It was a very nice experience meeting with the construction managers and the final walk through representative for my new home. They were all very knowledgeable and attentive to the details and needs that were presented. Many thanks to everyone, and I love my new home!!

Follow up for repairs by rep has been great

Ok, it went fine, could have had better communication on HOA fees.

Generally a good experience. Sales person 'Pam' was great to work with. Very trust worthy, she stood by her word, even when difficult. Minor problem with the house after Closing was resolved quickly. Minor punch list items were all completed quickly before final walk through.

There are many mistakes on the finished floor, there are spaces between the boards and pieces of the underlying material sticking out between the boards of 5he floors. Also on the floors and thresholds are dents and I was told by the first person assigned to see my problems that I had to wait 60 days before complaining. Another big issue is the fact that we don’t have a mail box yet and of course there is no delivery for packages available to us either. Hope they resolve all of these issues soon

Wish they would have been more cooperative in adding options that would be more cost effective instead wanting us to deal with it after completion