Lennar Reviews in Chicago, IL

Very pleasant buy experience and the construction managers were very patient in their explanations during orientation

How did you feel about the entire process, from initial purchase to final move-in? From the first moment we met they were so careful about every single detail that it was impossible not notice the difference. We felt at home. The house was a dream, perfect, clean, almost no details to be fixed. I was expecting a high end price but no, it was a fair price and surprisingly they were flexible. The builder's team was fantastic, they took care of us as if we were the only customer they have. They not only delivered everything that was agreed but also the sales team went above and beyond. I wish all my experiences as a homebuyer were close to this one. ... More

Quality work and home was done on time. But we had to wait over a month for the grass,driveway and sidewalk to be done outside. So my house was a bit dusty. The temporary driveway was sand. So I had to clean everyday the house. I would have liked everything to have been done when we closed on the house.

Our manager Steve, is an excellent human being. Very helpful and patiently always takes care of all our questions.

I Love the house and the community. Great buy

Good experience

Lennar in general was great in assisting us from start to finish! There are just minor workmanship issues that needs to be address before our 60 days. But overall, service was it excellent!

Great sales consultant. Well versed in customer service and a genuinely enjoyable person. Questions were answered promptly and completely. Just based on Gary alone, I would recommend Lennar.

We are mostly satisfied. We have some issues to be addressed. We are terribly disappointed in the poor quality of our deck. This will be noted for Lennar review in our 60 day report.

Everyone was patient, professional, and eager to help.

It was a smooth process

My experience was truly smooth from beginning to end. I was pleased that the buying process was seamless, my unit was ready on the date that was given, and my walkthrough issues were finished to my satisfaction. After move-in I called about 3 issues and they were completed in a timely fashion. I did not schedule my 60-day review because there was simply nothing that needed attention. So I have been focused on enjoying my new home and not focusing on problems. So thank you Lennar!

We had a great experience buying with Lennar. From picking out the house, interior options, and exterior it was great. The construction management team was also fantastic, and thorough during every walk through.

The buying process was extremely easy. I was fortunate to have my interest rate bought down and utilizing Lennar title and home owners insurance saved me even more. The house is beautiful. The layout is nice. I am upset that the builder is not picking up the packaging mess that gets blown all over our neighborhood. Paint quality is subpar, leaving paint drops on the floor and missing one of the only lines needed to cut on my tile grout. Speaking of tile, my tile in my bathroom is beautiful minus all of the chips that the contractor obviously knew was there. My carpet has hard lumps that might be garbage that was left under the floor or it could be nails coming up. My cabinets that intersect slam into each other. The garage is tiny, my truck doesn’t fit it in and I have the shortest bed they make. Other than that, everything is great. ... More

Everyone I've worked with at Lennar is amazing from the start to finish. Shortly after moving into my home I experienced a small issue and one phone call is all it took. The repair team resolved it right away. Not only was the repair completed quickly...they went over and beyond to ensure the issue wouldn't arise again. Kiddos to Connie, John, Steve, and the plumber. Sorry, I forgot his name, but he was amazing!

Very disappointed that I was sold a smart house and not given information to set this up. We have been in 3 months and still not done. Other items on punch list are now being worked on.

Tracy was amazing helping us with questions. Everything else went smoothly. The only problem is that we are seeing problems now that had blue tape on them but were never fixed, like a hole in the garage door back and finishing and cabinets in master bath missing. Visible nails in baseboard in master toilet as well as drywall issues. Drywall issues in master bath along with missing grout in master shower. Not really sure who to tell about any of these issues. Also the ring system is ridiculously difficult to operate. We can figure out how to link anything. Including the garage door, thermostat, front door lock and our door bell won’t chime inside when you hit the button. ... More

Everything went smooth and I am not complaining, I am happy but if you have a choice to build yourself which is better. If not lennar is good builder to choose out there thanks lennar.

Our salesperson was helpful and great to deal with. The house is well built. The high ceilings really make it work. These empty nesters are so happy with our choice.

There have been some issues with the home that I feel could have been avoided. Overall good company to buy from.

I love my new home. The design flow and layout uses every square foot of space optimally which was one on the primary decision drivers for my purchase of a Lennar home.

The home is beautiful, the process of purchasing the house was seamless! They took care of our requests within the first couple of months. The problem came after the 3 months, we have 3 ticked open and no response or whatsoever, I am worried now about the 12 months final inspection, not sure if they just want us to wait until then or if that’s how it will be moving forward.

Overall happy with our home but disappointed for the quality of work. Our short period here we have had roof shingles off, water damage from the second floor bathroom, and several other items we have found.

Overall a very good experience. The one fly in the ointment was closing day. The general building manager did our walk through and made promises he could not keep. None of them were a big deal. If he hadn't made promises we would have been fine. But he did, and then did not follow through. He should have the maturity not to promise if he cannot deliver.

Workmanship is lacking and also is the response to issues