Lennar Reviews in Chicago, IL

I didn't find Lennar had any good communication with buyer

Lennar has a rigid process that meets the timing of their commitments. Unfortunately the actual building process is a slam bam get it done and fix it later approach. As a result the workmanship is poor with no incentive for the trades people to do quality work. Our experience has been you get it done poorly the first time. Then they respond quickly and positively to your request only to fix it and leave you with another poor quality fix and/or a different problem. The whole process is very very frustrating.

It’s very poor quality of the products , doors , windows , flooring , roof ceiling and appliances are very bad , on first week itself leak from ceiling , doors are already showing cracks , cabinets doors are in bad condition , appliances are not great , AC throw is low , stair cases are not properly assembled it’s giving lots of sound , in carpets nails are showing it up , garage door opener is old model not eve. Sync with any WiFi openers

Home quality is very good and delivery of the home was on time. Very professional process and no issues at all.

We are very pleased with almost everyone who was involved in the process - from a realty and sales perspective to the construction manager to the mortgage advisor. We were less happy with the pressure apparently from management involved in the determination of our ability to afford the home. This was never actually a concern, but they became worried, and it created stress that was both unnecessary and unwanted.

Had no issues and we feel satisfied eith the house

We were handed over hose without drive way , without landscaping , it is 2 months now , still not complete, basic work, few electric outlets. , floor uneven , poor floor carpets, no vanity lights in bathrooms or drive way, space between garage door and floor , no back slash

We did not receive any updates until dec 2023 after we signed the property in jul 2023. A proper communication with updates would have helped us understand whats going on.. Also, the biggest blow was when some of the properties in the same community with same sqft were sold for way less price in dec 2023, while our house was not even handed over.. we felt shattered and questioned our decision of booking the house in Jul 2023.. We have also reached out with couple of questions to the agent at the lennar and never received any response after signing the property. Not customer friendly.. We were told that the property would be ready by Feb 2024 and got delayed Mar 2024. During the final walk through not many details were provided by the building manager..When we had showed him couple of areas where rework needs to be done, they were not properly taken care of.. After the tenants moved in they noticed a number of issues- HVAC issue,, bathroom exhaust issue.. and others. It was embarrassing to hear complaints from the tenant as it is a new property. The issues were fixed right away, but it would have been nice if they never existed.. ... More

The home purchase was the builder closeout of remaining homes for sale, so everything was already picked out and the remaining homes were more like spec home with minimal options added. The process with the builders mortgage dept. was not a smooth process by far. After initial contact with loan officer all seemed to start well, but short lived. There were numerous times from just 2days in to the process & regularly thru-out the process many delays waiting for a call back, unknown where we were in the process, misinformation being sent and then only after attempting to fulfill and prepare documentation for submission being notified to ignore as task to do were incorrectly sent for my submission. This theme of not keeping us up to date & informed lacked good communications with us the buyer. At one point nothing heard for a week and then getting bombarded thru the lender portal used ( IMO the portal lender used is not well planned nor informative ) with documents needed under stress and time restraints the buyer was often left unsure what was accepted or not. The only reason the builders mortgage dept used .. was necessary to get their special finance rate. I could have used my own lender but at higher rate & no match. The bulk of the entire qualifying period & how call backs and communicating if you got a call back returned quickly with the builders mortgage dept was at best bumpy. The overall impression given from the mortgage lender dept, underwriting, processing, loan officer is a dept. not well teamed / geared up working together, & too much redundant request of documentation or more documentation not necessary and /or already submitted. Getting approval for the same VA loan with a different lender would have knowingly been a smoother process Not the best customer relations experience with the builder mortgage dept. ... More

Lennar in general was great in assisting us from start to finish! There are just minor workmanship issues that needs to be address before our 60 days. But overall, service was it excellent!

The Sales team was great. The construction side of things not so great. Zero attention to detail. If I ever purchase a new home I will definitely be sure to pay more attention to the little things.

There is no communication between Lennar and the homeowner with informing them the work is going to be done in neighborhood examples sidewalk being poured ,backfill of dirt on property, installing asphalt driveway, and sod installation. Residents got their cars stuck in the Garage and couldn't get out. The homeowners association is non you call they say you have to talk to one person he's never available then your email never responds. Terrible buying experience and just too many things wrong already with a house in just a couple of months. You can't walk 10 feet in the house without hearing terrible squeaks in the flooring which was supposed to be fixed at pre-inspection before was told that it was because the house heat was down and the floor needed to acclimate. Wrong it's worse now. SCARY TO SEE WHAT HAPPENS IN the FUTURE with a problem ... More

From start to finish the experience we have had with Lennar has been great both with the sales team and construction. When we visited in June Todd did a great job providing the information we were looking for and resulted in us deciding to build a home in TAMMs Farm. Don was very informative through out the building process providing us updates on the home, Edgar did a great job on the final walk and making sure all last minutes fixes on the house were done, and Steve has been great assisting with any questions we have had about the home once moving. In the future would use Lennar again!

Poor quality and response to incidents are very bad. Response to tickets is very bad. Nominal quality materials.

Beautiful home, nice location. Builder is very knowledgeable and responsive to any issues raised. Great experience.

There have been some issues with the home that I feel could have been avoided. Overall good company to buy from.

I had a great buying experience with Karen who sold me an inventory home. It was a very good value for the price paid. The walkthroughs were very informative. In my opinion, the workmanship and quality could possibly be better. This is my third time building a new home and this new home doesn't seem to be as sturdy as my last home built in 2005. Floor boards are creaking already and objects vibrate as I walk near them. I'm a slight person so I think flooring could have been better. I would have chosen better carpeting and padding if I had the choice. There are a couple of areas where the corners are not of the highest workmanship. ... More

Took very while to build now we are very happy thank you Lennar

Heklhello overall good with lennar

quality of materials is to poor and cheap my floor noise

Had great experience i will love to buy future homes with lennar

Well, I should start from the beginning, Sale team was very good, working with Todd was our pleasure. Building manager Dan was also very good but building contractor did not meet any expectation.so many issues, workmanships of the contractor Lennar is using are terrible they don't know what a good quality means. Starting from framing and ending on painting. So far this is our second month to live here and problems ready starts. Kitchen Cabinets doors are loose, HVAC system is not working properly paints are pilling, all the windows are collecting so much moisture and damaging a wall hardwood floor are squeak and etc..., etc. I hope all those issues will be resolved. ... More

Not bad not bad at all

Thank to the whole team

Overall it was a good experience so far. This can be better if some of small things like handles of cabinets, request for white lamps etc. Included