Lennar Reviews in Chicago, IL
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What Chicago Homeowners Have to Say About Lennar.
Read all 398 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Chicago Area
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Customer Reviews
Nick
- Anonymous
- Verified HomeBuyer
- November 15, 2023
- Joliet, IL
The house it’s too cheap, a lot of small things it’s broken or will be broken short, house for 400k shut cost 200k for that quality
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 2
Quality of work is very nice and entire process of purchase is very easy and good to move
- Anonymous
- Verified HomeBuyer
- November 07, 2023
- South Elgin, IL
Very good experience and easy going process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home buying experience
- Pranav P.
- Verified HomeBuyer
- October 25, 2023
- Elgin, IL
Lennar Team is wonderful! From looking at homes to purchasing and finally moving was a smooth transition, cant thank Linda, Joe, Jason, Brian and Luis enough, we love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Over all great home
- Anil V.
- Verified HomeBuyer
- October 18, 2023
- Mundelein, IL
Good quality of materials used, ready to move in and everything is included.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It is ok but quality is not much as expected
- Anonymous
- Verified HomeBuyer
- October 11, 2023
- Plainfield, IL
Home quality is not much expected and I though overpaid for this quality
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
Purchase was in-depth. Lots of documents as expected. Well organized online archive made the process stress-free and made it easy to look up documents and track progress
- Anonymous
- Verified HomeBuyer
- October 03, 2023
- Elburn, IL
Great sales consultant. Well versed in customer service and a genuinely enjoyable person. Questions were answered promptly and completely. Just based on Gary alone, I would recommend Lennar.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Just Realised My DreamHome with Lennar
- Vivek N.
- Verified HomeBuyer
- October 03, 2023
- Yorkville, IL
U are not regretting anytime if u pick Lennar Exclusive package . For me it was what i got as i liked it . The Built Quality compared to others around is Best what Lennar Offers . A smooth overall process and I will definitely recommend going with them !!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great buying experience
- John G.
- Verified HomeBuyer
- September 05, 2023
- Elburn, IL
Overall a very good experience. The one fly in the ointment was closing day. The general building manager did our walk through and made promises he could not keep. None of them were a big deal. If he hadn't made promises we would have been fine. But he did, and then did not follow through. He should have the maturity not to promise if he cannot deliver.
Total Score 5
Quality 4
Trustworthiness 3
Responsiveness 3
Windows leaking/small garages
- Veronica C.
- Verified HomeBuyer
- August 17, 2023
- Hampshire, IL
4 windows have leaked so far. Not happy with this. But they have come out in timely manner to seal them. Measure garage depth before buying. Your car might not fit in space
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great home - Sloppy work
- Bryan R.
- Verified HomeBuyer
- August 16, 2023
- Mundelein, IL
The overall process was relatively smooth and pleasant. The sales team was very responsive and answered questions quickly, and once the closing was set, things moved very efficiently. Very disappointed in the lack of attention to detail and overall shoddy work in the finish of the home. All of the touch up was very poorly done. Globs of touch up left on door frames without being smoothed/sanded. When the house was shown on the "new home orientation," it was not very presentable. The cleaners did next to nothing to clean. There was paint on the floors that weren't cleaned up, nails left in the ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Woodlore in Crytal lake is a beautiful master-planned community.
- Gavin M.
- Verified HomeBuyer
- August 15, 2023
- Crystal Lake, IL
Consider the all inclusive Designer Select package. If those options were to be added later, the cost would be considerably higher.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 3
Overall experience was good
- Sanjeev P.
- Verified HomeBuyer
- August 15, 2023
- Plainfield, IL
Make sure to take photos during the Orientation, since there are many spots which they might not fix before Closing Paint job is not up to the mark
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Overall bad experience
- Anonymous
- Verified HomeBuyer
- August 12, 2023
- South Elgin, IL
Process was smooth but not to the expected range. No one handed over keys which is bad.
Lennar responded:
Good afternoon, We are sorry to hear the process was not what you expected. If there are any outstanding issues, you need help with, please do not hesitate to contact us at LennarCares@Lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 2
My first house after 15 years of renting.
- Anonymous
- Verified HomeBuyer
- August 02, 2023
- Wonder Lake, IL
The Lennar team guided me throughout the process. Very helpful, and responsive to my questions. Overall a good house buying experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Average
- Patricia Z.
- Verified HomeBuyer
- July 13, 2023
- Batavia, IL
Good home for first home owners
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 4
Not satisfied with 6 and 11 months warranty.
- Anonymous
- Verified HomeBuyer
- June 29, 2023
- South Elgin, IL
Try to resolve issues with cut corners on maintenance. My sink faucet is leaking and water comes down in closet, and every time different people comes and explain that when you clean sink, water supposed not go behind faucet. So I have to keep towel all the times behind the faucet. I never heard like that. I was owning the home earlier and I used to clean bathrooms and I never seen water under the closet. The faucet gasket has to be sealed and leak free.
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 1
Customer service is outstanding!
- Necole M.
- Verified HomeBuyer
- June 29, 2023
- Plainfield, IL
Everyone I've worked with at Lennar is amazing from the start to finish. Shortly after moving into my home I experienced a small issue and one phone call is all it took. The repair team resolved it right away. Not only was the repair completed quickly...they went over and beyond to ensure the issue wouldn't arise again. Kiddos to Connie, John, Steve, and the plumber. Sorry, I forgot his name, but he was amazing!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Happy Homebuyer
- Contessa I.
- Verified HomeBuyer
- June 27, 2023
- Yorkville, IL
The entire homebuying processing was AWESOME! The entire TEAM from SALES to Closing was AWESOME
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Brian’s response to common issues has been dismal at best
- Aditya P.
- Verified HomeBuyer
- June 23, 2023
- South Elgin, IL
The landscaping was started later even after the weather was clear and sunny Landscaping put less flowers into our yard than the house across my house 2311 southwind. The only plausible justification is to appease new homeowners and not listen to the current homeowners. Lastly, I have been told “you don’t know if the lawn is getting water by seeing it dry since it was installed”. Landscapping missed putting the additional Sprinklers and you can see with your naked eyes that entire patch of lawn is dry Please put more consistent flowers like the house across 2311 southwind and put an ...
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 5
It's perfect home
- Jayakar P.
- Verified HomeBuyer
- June 20, 2023
- Elgin, IL
We are looking for so many things in house, like location, proper sunlight, enough space, parking,.... but this home is perfect it's really easy for us.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very good experience with Zach and team
- David B.
- Verified HomeBuyer
- June 13, 2023
- Elgin, IL
Zach and Kris have been wonderful to work with in our first new build home. Any issues are quickly resolved.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Somewhat Satisfied
- James C.
- Verified HomeBuyer
- June 06, 2023
- Yorkville, IL
We are mostly satisfied. We have some issues to be addressed. We are terribly disappointed in the poor quality of our deck. This will be noted for Lennar review in our 60 day report.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Good Experience!
- Jeffrey M.
- Verified HomeBuyer
- June 06, 2023
- Elgin, IL
Loan department and contractor were very knowledgeable. Thank you fur a good experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar review
- Deborah T.
- Verified HomeBuyer
- May 16, 2023
- McHenry, IL
Not much to say, love the layout of my new TH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Susan
- Susan M.
- Verified HomeBuyer
- May 05, 2023
- Wonder Lake, IL
My experience with Lennar has been very positive. Friendly helpful staff. They make everything easy from initial contact to occupancy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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