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Lennar Reviews in Chicago, IL

What Chicago Homeowners Have to Say About Lennar.

Read all 314 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4 out of 5 stars in Chicago Area

314 Reviews in Chicago Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 4

Responsiveness 3.9

Lennar in Chicago Area

View Homes

Customer Reviews

Lennar Experience

  • Jason A.
  • Verified HomeBuyer
  • June 17, 2024
  • Elgin, IL

Overall happy with our home but disappointed for the quality of work. Our short period here we have had roof shingles off, water damage from the second floor bathroom, and several other items we have found.

Total Score 5


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5

Great buying experience

  • John G.
  • Verified HomeBuyer
  • September 05, 2023
  • Elburn, IL

Overall a very good experience. The one fly in the ointment was closing day. The general building manager did our walk through and made promises he could not keep. None of them were a big deal. If he hadn't made promises we would have been fine. But he did, and then did not follow through. He should have the maturity not to promise if he cannot deliver.

Total Score 5


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

New Homeowner

  • Jennifer E.
  • Verified HomeBuyer
  • April 02, 2020
  • Joliet, IL

Workmanship is lacking and also is the response to issues

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Inconsistent quality of materials and workmanship. Excellent Sales and warranty department response.

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2022
  • Elgin, IL

Some parts of the house were built with exquisite quality and worksmanship. Other parts were just...not The sales department agents were extremely helpful, friendly and professional. At no time did we ever felt lack of honesty or transparency. More importantly Lennar's agents response to remedy the issues have been above and beyond, It changed our perspective of the whole experience.

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 5

very responsive and always concerned about my issues

  • Christopher S.
  • Verified HomeBuyer
  • January 13, 2022
  • South Elgin, IL

The builder that I had on my property, was always available and very prompt and concerned about my issues

Total Score 5


Quality 2

Trustworthiness 5

Value 1

Responsiveness 5

Lennar - Cheap paint and appliances.

  • Christopher J.
  • Verified HomeBuyer
  • June 29, 2021
  • Manhattan, IL

Cheap paint and appliances. Everything else is good.

Total Score 5


Quality 1

Trustworthiness 3

Value 4

Responsiveness 5

Kendrick

  • Alejandro N.
  • Verified HomeBuyer
  • April 24, 2024
  • Wonder Lake, IL

The Sales team was great. The construction side of things not so great. Zero attention to detail. If I ever purchase a new home I will definitely be sure to pay more attention to the little things.

Total Score 5


Quality 1

Trustworthiness 1

Value 5

Responsiveness 1

Nails/carpet/paint issue/window seal issue

  • Adeel K.
  • Verified HomeBuyer
  • December 05, 2021
  • Naperville, IL

Were still working with lennar team to fix paint, cracks in stairs, nails in carpet sticking out and widow seal issues in 2 rooms. Unsure about the experience so far to be honest.

Total Score 5


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - The initial process from meeting the sales consultant to move-in

  • Tanya T.
  • Verified HomeBuyer
  • April 09, 2021
  • Yorkville, IL

The initial process from meeting the sales consultant to move-in was quite seamless. Lennar lending offers incentives you don't get from other banks. They have created a win-win scenario, with offers you can't refuse. The decision to buy from Lennar was easy.

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Lennar - Good value for the money

  • Thomas W.
  • Verified HomeBuyer
  • January 12, 2022
  • Manhattan, IL

Good value for the money

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - As a first time buyer, I was disappointed with the lack of options

  • Mark S.
  • Verified HomeBuyer
  • March 21, 2020
  • Shorewood, IL

As a first time buyer, I was disappointed with the lack of options I had regarding building a brand new house. I didn't want dual sinks and I didn't want all the "smart house" tech, but there was no other option. Speaking of no options, I couldn't get tile or hardwood floors and I wasn't able to choose what was planted in my own front yard! Aside from those issues, the process itself was fantastic. My construction manager Jeff was extremely trustworthy and on top of everything. When we first met to go over things, he wrote down a date the house would be done by. When all was said and done, ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Working with field team was great. Lennar Title not so much

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • Plainfield, IL

Office staff was friendly and informative. The building manager was a pleasure to work with and everything went smoothly until closing day. Lennar title did not have the paperwork needed to close on time so we were delayed in the closing of our new home.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

October

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2024
  • Huntley, IL

Ok, it went fine, could have had better communication on HOA fees.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Good Trust Worthy Sales

  • Anonymous
  • Verified HomeBuyer
  • October 17, 2024
  • Huntley, IL

Generally a good experience. Sales person 'Pam' was great to work with. Very trust worthy, she stood by her word, even when difficult. Minor problem with the house after Closing was resolved quickly. Minor punch list items were all completed quickly before final walk through.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Loan process was terrible, had to outside finance...

  • John C.
  • Verified HomeBuyer
  • March 22, 2022
  • Crystal Lake, IL

Standard garage is to small for a set of standard cars. Bathrooms are just adequate, could have been so much better. Tough to live in a monitored community... Big brother is always watching.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

The help I received from the organization as a whole.

  • Kafi R.
  • Verified HomeBuyer
  • January 14, 2022
  • McHenry, IL

The people at Lennar were helpful and there every step of the way.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Smooth process

  • Laura G.
  • Verified HomeBuyer
  • November 30, 2021
  • Batavia, IL

All the process with Lennar was very smooth and easy, and for me that I was a first homebuyer was such a relief. The thing that I appreciate most was that you can choose all the colors of your house and personalize as you want. All the staff is very pleasant and always ready for all the requests.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Lennar - Good job

  • Dennis M.
  • Verified HomeBuyer
  • April 07, 2020
  • Manhattan, IL

Good job

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Customer Satisfaction is a Priority

  • Frank K.
  • Verified HomeBuyer
  • March 25, 2020
  • Manhattan, IL

Construction proceeded in a timely manner. The meeting prior to drywall installation was helpful in explaining what would happen next. the walk-through prior to closing assured us all work was done well. The few minor issues we had after moving in were handled quickly, usually immediately. Other issues were handled within 1 or 2 days by the contractor involved. Happy with the results and the home.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

DISAPPOINTED

  • Diana T.
  • Verified HomeBuyer
  • November 22, 2024
  • Huntley, IL

I'm disappointed with Upper Management. When I bought my house in Lennar's 55+ Senior Community, I asked if they would install a couple of items (Grab Bars & Higher Toilets) their answer was NO! I have lived in three other 55+ communities and they where more accommodating for older residents needs. I would not recommend Lennar to Seniors!

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Early on so, we can only say so far it has been very good. Jeff our GC on site at the Caledonia subdivision has been great to work with and is personable and easy to talk to. Much appreciated as i know that can be a royal pain in the bu when he is busy.

  • Stuart V.
  • Verified HomeBuyer
  • August 15, 2024
  • Yorkville, IL

So far they have been very good to work with and workmanship is very good, this is the third house we have built and it is better than the first two by a long shot so far. Only time will tell and maybe a review at 1 year can really solidify workmanship and responsiveness to issues, So far in the first 4 weeks they have been really good. they do take care of everything from Loan, to build, to insurance and made it somewhat easy.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Windows leaking/small garages

  • Veronica C.
  • Verified HomeBuyer
  • August 17, 2023
  • Hampshire, IL

4 windows have leaked so far. Not happy with this. But they have come out in timely manner to seal them. Measure garage depth before buying. Your car might not fit in space

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Woodlore in Crytal lake is a beautiful master-planned community.

  • Gavin H. M.
  • Verified HomeBuyer
  • August 15, 2023
  • Crystal Lake, IL

Consider the all inclusive Designer Select package. If those options were to be added later, the cost would be considerably higher.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3

Overall experience was good

  • Sanjeev Kumar P.
  • Verified HomeBuyer
  • August 15, 2023
  • Plainfield, IL

Make sure to take photos during the Orientation, since there are many spots which they might not fix before Closing Paint job is not up to the mark

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

CEDENO

  • Carlos D.
  • Verified HomeBuyer
  • September 27, 2022
  • South Elgin, IL

I insist, they must improve the future buyer's evaluation system because they create a state of anxiety in the family every time they request a collection and it feels like you take one step forward in the purchase process and three steps back.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5