Lennar Reviews in Chicago, IL

For the price of the home it matches the quality.

We are very pleased with almost everyone who was involved in the process - from a realty and sales perspective to the construction manager to the mortgage advisor. We were less happy with the pressure apparently from management involved in the determination of our ability to afford the home. This was never actually a concern, but they became worried, and it created stress that was both unnecessary and unwanted.

the goal is to finish the homes so the buyers can move in, but the outside is an issue when the have to come back to pave the garage space the steps not finish to even have guest over, I understand this all comes at a later day but 2 months is a little unexpected , not sure if there waiting to finish the other homes so they can do this all at once , which is not fair to the buyers who already closed on there home

Good experience overall but too many rules

We found the people at Lennar generally very professional to deal with. From the sales process to the choices of site and features, through to the financing. The people at Lennar are generally very good, great to deal with personally, and knowledgeable about their products. We did shop around and did comparative pricing and found that Lennar pricing was reasonable. We had 3 walk thrus prior to our closing, all three were very informative and revealed the quality of the workmanship. However, our experience was not without a couple of difficulties. Two weeks after relocating into our new home, which is very nice by the way, our dishwasher became unusable due to a main processor failure. The dishwasher is considered a “non-essential” component of the home so replacement was not an offered option. We instead are having to wait about six weeks for a back-ordered part to arrive from overseas to repair the unit. While this is not a terribly serious problem, nothing like failing heat in the winter or toilets that don’t flush, it has been an inconvenience, particularly because of the long delay. We understand that supply chain problems are an issue at this time but that does not eliminate the problem. These things being said, we would rate our experience with Lennar as a 9/10. Their people in particular have been very good to work with (this is important to us). We love our new home. ... More

Leak in basement in August 2021. Hope to get it fixed by 2022. Also the vent makes a clanking noise. Dishwasher very loud when running. Positive note the salesperson was great and is still very helpful.

They say, you get what you pay for!

Should have provided option for dimmable switches Closing should have been done after landscaping is finished

Overall, the experience was relatively easy. Like all home buying, it is an extensive process, but it was as easy as I think it could be. The concerns that we had were all addressed.

There are all the work which we were promised on our closing has never been fulfilled.

Staff does a nice job explaining your options

There was a lot of issues the day we signed. It’s been five months and we’re still getting work done.

Lot of improvements Lennar can do

We loved the sales team. Mortgage was a headache. A lot of the supplies are cheaply made and constructed “to spec” but they’re not done the right way. Like the electric box. It’s approved by village inspectors but not done the best way. The windows and wall’s allow for a lot of noise from the outside

I would wait until the landscaping is completed before letting the buyers move in. There are cracks in the ceilings, and other small issues. The biggest problem for my wife is the noise in the early morning from truck traffic. We have purchased a newly constructed home before. My wife is disappointed with the craftsmanship of this townhome. We thought we paid top dollar, but it doesn’t feel like it.

Overall, satisfied as can be with the new home. I feel we were fortunate as to only have one major issue. However, talking with neighbors, there were too many stories being shared about their problems with their new home.

There are many mistakes on the finished floor, there are spaces between the boards and pieces of the underlying material sticking out between the boards of 5he floors. Also on the floors and thresholds are dents and I was told by the first person assigned to see my problems that I had to wait 60 days before complaining. Another big issue is the fact that we don’t have a mail box yet and of course there is no delivery for packages available to us either. Hope they resolve all of these issues soon

Our first home that we purchased brand new. As we have lived in the house, we continue to find ourselves solving one problem after another. This community has extremely HARD water due to the city having well water. Everyone I'd well aware that residents would need water softner, yet the home had no room to install one. We had to get various companies to come out to give us a quote and pick ONLY the one who could install water softner components in two different locations, which asked for TOP dollars. Entire process was long and frustrating a d we had to use hard water until water softner was installed. There should have been room allocated in the closet for it. Extremely disappointing experience. The community mailbox is located on a steep slope and doesn't have appropriate access to get to it. You have to walk on the grass that's a downward slope and stand next to the mailbox slanted without having anything to hold onto and get your mailbox opened with a key to access your mail, all while being in extremely cold and snowy conditions. How can an elderly and a tiny woman feel safe checking her mail? She has to have family come and help as it's hazardous for her to do. This needs to be resolved. Please consider better ways. ... More

Well I am disappointed, my whole floor needs to be redone. They barley fixed any of the things they said they would on the walk through. Said “it’s under warranty my guys tried just make a checklist.” Used some cheap material where the caulking was suppose to go and had left a water buildup from a loose pipe in basement tried saying they had just cleaned it. Lying straight to my face, I hope they honor the warranty and if they would just slow down and do it right there wouldn’t be any problems. Good luck if your shopping with lennar I hope you get better quality than my duplex.

It's frustrating that the subs try to shortcut things and it reflects on Lennar; do it right the first time!

Be sure to have all concerns documented and taken care of before moving in.

The sale person Linda was out standing and the details during the building process. Ober all home was good. The attention to details need improvement our list of issues are around 10 items 3 months in.

The carpet was almost like indoor/outdoor carpeting with no upgrade options, so we tore out and spent $10K at Home Depot for nice carpet. Dealing with landscaping issues as are yet unresolved. Exterior painting was very poor on the trim work. The sales process with Michelle was fantastic and she helped us immensely and we are very grateful to her for that! Thanks Michelle!!!!

Try to resolve issues with cut corners on maintenance. My sink faucet is leaking and water comes down in closet, and every time different people comes and explain that when you clean sink, water supposed not go behind faucet. So I have to keep towel all the times behind the faucet. I never heard like that. I was owning the home earlier and I used to clean bathrooms and I never seen water under the closet. The faucet gasket has to be sealed and leak free.

Buying experience was good but on the building side of it it’s poor