Lennar Reviews in Chicago, IL

Be sure to have all concerns documented and taken care of before moving in.

The sale person Linda was out standing and the details during the building process. Ober all home was good. The attention to details need improvement our list of issues are around 10 items 3 months in.

The carpet was almost like indoor/outdoor carpeting with no upgrade options, so we tore out and spent $10K at Home Depot for nice carpet. Dealing with landscaping issues as are yet unresolved. Exterior painting was very poor on the trim work. The sales process with Michelle was fantastic and she helped us immensely and we are very grateful to her for that! Thanks Michelle!!!!

Try to resolve issues with cut corners on maintenance. My sink faucet is leaking and water comes down in closet, and every time different people comes and explain that when you clean sink, water supposed not go behind faucet. So I have to keep towel all the times behind the faucet. I never heard like that. I was owning the home earlier and I used to clean bathrooms and I never seen water under the closet. The faucet gasket has to be sealed and leak free.

Buying experience was good but on the building side of it it’s poor

Worst Experience with Lennar Mortgage never ever again from start to finish. Terrible experience. These people working for your mortgage company are not trained the right way.

Harry was excellent in the purchase process . Always available and very helpful . The mortgage arm of the company very poor and the rep was not very knowledgeable and a bit misleading Once you start getting emails to sign things etc . this company will NEVER STOP BOTHERING YOU! Even after closing I was getting emails to sign forms . They want to sell not only homes but insurance and lending …. Just stick to home building and selling would be my advice !

Builder should be more open to homeowners requests

I didn't find Lennar had any good communication with buyer

After the change of construction management the communication improved greatly. The new Don is very responsive and a pleasure to work with.

The process of building was great (not my first new home build) and we were kept informed. There are opportunities with disconnects between marketing material images and actual plans and since the customer only can take away the marketing material those need to match with the plans. Post closing on the home the responsiveness is severely lacking. We have several small issues that are construction defects that we raised both at closing and the 60 day mark and aside from an email with a case number there has been no communication in a month.

Please do you home work and have your options open to compare houses, and mortgage broker with other builders.

Lennar has a rigid process that meets the timing of their commitments. Unfortunately the actual building process is a slam bam get it done and fix it later approach. As a result the workmanship is poor with no incentive for the trades people to do quality work. Our experience has been you get it done poorly the first time. Then they respond quickly and positively to your request only to fix it and leave you with another poor quality fix and/or a different problem. The whole process is very very frustrating.

I love my house , I hate the appliances after one week there was a dent in my refrigerator and the stove top is scratched already just by wiping it. My floors are cracking and Grout job on my tiles stinks I am glad that I still have but when your warranty to get fixed all the things that are wrong with my house.

We had multiple issues with cracks in the wall as well as the counter tops cracking. The floor not sealing right, the nail gun staples for the carpet poking through the floor. During the new home orientation I felt very rushed when there was multiple issues that needed to be corrected.

I had recently moved into my brand new house which is constructed by Lennar. I had that new feel for only few days. I started hearing creaking sounds almost everywhere with in 1 week of closing. There’s are cracks on the walls, air leaks and so on. Initially construction quality used to be good when I signed my contract. But now, I won’t recommend Lennar to anyone.

We purchased during a hot market and there was no flexibility with Lennar. They were also very sltow respond if you had questions. With that being said we are happy with the house we purchased with a few minor things we will have to fix.

Even with the material and labor shortages faced throughout the country, our home was finished only 5 days after the original projected date.

there big amazing homes ,but it seems like they rush threw them.

Lennar is too slow completing repairs because of their reporting system.

Building quality is not the best.

Truthfully not happy with the workmanship on our new home. So many little things wrong that should have been fixed before we even did our final walkthrough. Doors with dents in them, the paint job was awful, it looks like a third grader built parts of the house. Shotty workmanship, Lennar will hire anyone to do the work. When you buy a brand new home you expect things to be NEW not already destroyed because workers are careless.

quality of materials is to poor and cheap my floor noise

The overall process was relatively smooth and pleasant. The sales team was very responsive and answered questions quickly, and once the closing was set, things moved very efficiently. Very disappointed in the lack of attention to detail and overall shoddy work in the finish of the home. All of the touch up was very poorly done. Globs of touch up left on door frames without being smoothed/sanded. When the house was shown on the "new home orientation," it was not very presentable. The cleaners did next to nothing to clean. There was paint on the floors that weren't cleaned up, nails left in the deck, and numerous other items that had to be pointed out. It's disappointing that all of the work seems rushed, and on top of that, there are supervisors and people around who should be checking this but seem to take no time to walk through themselves and get it corrected. I expected that everything would look perfect for the price of this new construction. It was very far from that standard. ... More

The landscaping was started later even after the weather was clear and sunny Landscaping put less flowers into our yard than the house across my house 2311 southwind. The only plausible justification is to appease new homeowners and not listen to the current homeowners. Lastly, I have been told “you don’t know if the lawn is getting water by seeing it dry since it was installed”. Landscapping missed putting the additional Sprinklers and you can see with your naked eyes that entire patch of lawn is dry Please put more consistent flowers like the house across 2311 southwind and put an additional sprinkler ... More