Lennar Reviews in Gary, IN

Although I love my house with the money we spent there were things that surprised me that I was not happy with. One the paint job in this house was a cheap notoriousness that took not only lots of paint to cover up but also a lot of sanding. The grout to all the tile was done poorly. The bangs and dings throughout the house was clearly laziness from the crews. On the other hand, for the company to continue to fix things is a plus. I will say there were a few things that they are putting off because of the time of year which makes me believe they truly care. The quality of the upgrades we paid for was well worth it after looking at my neighbors homes. I would have been greatly disappointed if we had not upgraded. ... More

No refrigerator, no towel racks, cheap vinyl flooring, poor drywall finishing, garage drywall not finished and not painted . Floors are uneven, no ceiling fans, basic cheap carpet, 2x4 roof trusses on 24” centers, no attic ladder. Speck home all the way.

I want to call out two very special people that have made this experience with Lennar much more palatable. I will circle back and explain my reasons for giving consistent 3’s as a rating. First Bradley Andrews in your sales team is a real bonus to Lennar.. he has gone WAY ABOVE and beyond his job description to help us out with MANY issues with the purchase of our home. The second individual is Eric Ford. He has been very helpful once we moved into our home.. he has been very responsive and helpful with our problems that came up even at 5 AM! Lennar loses some stars in our rating due to the LACK of support during the underwriting and loan process first. You Lennar portal is an absolute disaster and is NOT customer friendly. Our loan officer seemed to have difficulty navigating it and was not really able to do anything due to privacy? What is wrong here that the loan officer can’t discuss our file with us? RIDICULOUS The home.. WOW. So many things wrong and yet during the first walkthrough many of the things did not get fixed that were pointed out. We are now waiting on our 60 day to get many items fixed.. doors don’t line up, mirrors not flush to the wall, drywall messes and screws missing, the list goes on and on. I have huge drywall gaps around light fixtures and light switches.. we paid top dollar for a new home. Lennar needs a better support team before closing ( besides Taylor Schupp.. get more help for Pete’s sake) and stop communicating only BY EMAIL. This is OUTRAGEOUS. I’m paying for customer service from Lennar.. not to respond to 10,000 emails every day. I work too and no ONE has time for this lack of customer service and communication. Call your BUYERS.. put some heart back into it Lennar.. you will lose to a smaller builder due to your clinical experience in buying a home. I am already having issues with the Association and the neighbors just doing whatever they want in this new neighborhood that is still under massive development. You are not making this customer friendly for people due to the poor communication and rude responses from the Association ..Mary Breedlove however has stepped in to assist and has been very helpful and supportive after I lobbied several complaints. Please don’t have people move in with our wireless service or cable.. I am still livid over that debacle when we moved in. Our neighbors said they had gone weeks without cable or Wi fi.. cmon, get it together! You can do better Lennar. ... More

Problems with water pressure, landscaping, cabinetry, garage door seal, closet door closure, etc, etc

During our celebratory walk thru, a week prior to our closing, we pointed out several issues that needed to be addressed. To our surprise, at the final walk thru, NOTHING had been repaired. We suggested we delay the closing to allow additional time for the repairs to be completed. We were assured these repairs would be taken care of... well, over a month later we are still waiting. I trust NO ONE at Lennar. If false promises were a trade that would be their best quality. I've spoken to several other owners, one a family member, who have all experienced similar issues. The homes are not ready for closure. They are hurrying the process along just to keep moving from home to home. ... More

I should have stayed at Oltoff builders in Clover grove! First walk through problems not taken care of, second walk through problems still not taken care of. Once you close no one seems to care All the big electric boxes and the AT&T bic should have been put in the backyards. Looks terrible out front. Bad Bad Bad!!

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Everyone was great during our home buying process. We had a few issues on move in day, but they were fast to respond and fixed it the very next day.

We had some bumps in the road due to delays with the utilities being installed, but overall a great experience. Thank you!

I feel there has been way to many issues for being here less than 40 days, especially what we paid for this house. To start, 30 days prior to close water was pouring into the basement from a fitting that came loose the week they introduced water to the house. Surprisingly nobody was there or pressure tested the system. Just turn the water on and leave. If we wouldn't of come to the house to check like we did every weekend who knows how long the water would of been spraying. Upon move in 75% of the sod was dead from lack of watering by lennar. Housekeeping and cleaning of the house was horrible, basement still had mud splatterd all over the walls from power washing the floor, which is ridiculous for paying 500,000 for a house. Should be spotless. We have had windows that would barley open, problem with the sliding glass door, poor quality cuts on the siding in numerous spots. Never watered the blanket seed in the back yard. 2nd floor squeeks very bad. Crack on the front porch concrete that goes under a beam for the roof and a crack on the sidewalk in front of the driveway which after a winter those cracks will open up. Sump pump and incoming water meter were leaking, basement window is off track. Poor workmanship on trim going up the stairs. Even the window guy that showed up to address the windows said alot of the problems was poor cleaning and house keeping during construction. There was drywall mud and dust in the tracks. On the 7 day walk trough the outside trim was still not painted, and the gutter were up so when they painted they never removed down spouts and just painted around the gutters so you can still see bare trim. It is very hard to get ahold of Hayden our neighborhood rep, I called corporate and they said the project manager would call me to adress the lack of response and he never called. No wonder the people under him don't care, leadership reflects. None the less to say this is pretty disappointing for something we were excited for. The quality of craftsmanship is horrible and the lennar reps could care less. Many neighbors I've spoke with have been experiencing the same issues, and again for what we are paying we should not be experiencing these kind of problems so soon. I have many pictures during the build showing poor quality and poor workmanship throughout the build. It clearly shows lennar only cares about building these house as quick as they can, and quality falls at the waistline. They follow up is horrible from lennar and they make appointment to correct stuff and the crafts never show, my wife moved her work schedule to be here for they appointment Hayden set and only one person showed. I am concerned with all these problems we've experienced in 2 months what else is going to happen or how structurally sound this house is. I would appreciate if someone from corporate would contact me as we can discuss this in person as I've called numerous lennar numbers and have gotten nowhere past Hayden. ... More

Overall we are happy with our home. There are a few things that we’re not happy with. Our back yard is an issue with ground being uneven and over ran with weeds. There’s a few odd ends through out the house that we are not 100% pleased with. But, for the most part we are happy. The HOA definitely needs some rules in placed and I would like to see more landscaping in the entrance. The kids park needs a few things and better up keep. But I’m sure these are things can be addressed as the neighborhood gets older.

We contracted with Lennar to build a new home in the Irongate community. The process went smoothly overall and the build was timely. Quality of materials and skill in framing was average with some work below average or not to code. Several framing mistakes were made and were caught/corrected during the pre drywall inspection. Drywall finish is decent and trim was good. The construction manager Darell was very good to work with and the pre closing walkthrough was very thorough by Lennar. They were open to listening to concerns and worked to correct them quickly.

The home buying experience was excellent! Except the loan process, it was painful, draining and very time consuming- requesting the same info over and over from my job and from was very unprofessional from the loan company—-

better selection of plants and landscape very low end, tile in kitchen, tile in bathroom, double sink, no patio just a stair coming of sliders? I would expect these things if my house cost was 250,000 to 300,000

We do enjoy our house but the hassle and problems we have had in just the first weeks alone are worrisome. To start from the very beginning we never heard from our mortgage loan officer. We reached out multiple times and never heard anything until the day of our closing. He sent us an email only to say our mortgage lender was changing. We did our blue tape walk through a week before our closing date. They completely disregarded everything that was blue taped. When we went to our new home orientation the day we closed there was still blue tape everywhere. Mud on the carpet, cracked windows, paint scuffs, floor scratches, dust everywhere etc. I pointed out multiple times how trims and doors were cut uneven. Darryl said he would have it fixed... never did. They definitely never sent out a cleaning crew. The day of orientation Daryl had a cleaning crew come and all they had with them was fabulouso and a rag. No vacuum mop or anything to clean up from the builders. To make matters worse our basement had leaks that no one caught. Darryl said he would bring people over to fix everything… and again he never did. We thought he had our best interest by saying all the things would get fixed but as soon as he left our new home orientation we never heard from him again. After putting in a warranty ticket we were connected with Scott. While Scott did bring out a team of people over there is still so much that was missed after our blue tape walk through. We are still waiting on the replacement windows that were supposedly ordered by Darryl the day we closed. Our basement still has leaks that will need a crew to be sent out. A few days after we moved in we had a leak come through into our kitchen. Luckily Scott was responsive and had a team out to get everything fixed. After closing Darryl let us know that in 60 days he would contact us about a crew coming to address any concerns that came up with our first few months of living here. To no surprise still no contact with Darryl. Lennar builders took little pride in building our home. Very sloppy work. Very concerning for a new build home. ... More

Eric has been excellent and transparent with the repair process. The rest of the overall experience, not so much. If I could do it all over again, I definitely wouldn't. Nick was helpful during his part as well. From the get go I felt punished for not choosing the in-house lender which is extremely wild to me that sales are being potentially jeopardized because of stinginess wanting to keep everything in the Lennar circle. I was penalized and forced to pay late fees because of an intentional act of not awarding the cert of occupancy until the day I was supposed to close while knowing that's needed to have an appraisal done. After talking with others in the neighborhood, I wouldn't have been better off with the in-house lender either because it's consensus that it's a bait and switch. Hope the value of my home doesn't plummet so that I can sell this and not have a complete loss within the next few years. The area is great, the people are great, the homes we were given however, just no. From there being massive holes in the front yard that I'm not sure how were missed (they laid sod over a hole that's about 6-7' deep, 1' wide and about 6' long to the HVAC system not being sufficient for the size of the home it's just overall been a nightmare since moving in. ... More

Didn't have a smooth process.

Highly disappointed in buying a lennar home, spoke with neighbors everyone had a problem at closing and property isn’t worth the value

We were rushed into buying a home and selling ours at a lower price then we wanted. We were told if we weren't under contract within 2 weeks that our interest rate would jump from 5% to 7.2%. A week after we got a contract, lennar was advertising 4.5%. The upstairs is hot because dampners went set correctly and my furnace/AC leaks in the basement

We purchased a house end of May. We had 2 closing walkthroughs and put different colored painters tape up. Almost 60 days later, repairs still haven't been made. They keep telling me it will get fixed. I have spoken to 7 different representatives of the company, and my house is still in shambles. Leaky basement, dings and Knicks, walls that wave, scratches in the floor, hvac not hooked up, plus many more problems. I currently have 17 outstanding work orders, and the contractor told us we were "particular"! My back yard, as that of my neighbor has a pond in it now from the grading that was done 3 weeks ago behind me. Unbelievable! ... More

All in all we like our house. Yes alot of the materials used are cheap, but they are not terrible. Have not been in the house long enough to give a real assessment. We have hope everything will go well!

Multiple issues with no reply. Repeatedly lied about the house and the area. Most homes in my subdivision have serious issues and they are not being addressed

We thoroughly enjoy our new home. Lennar does a great job with floor plans. Not all is perfect and there are spots in the home we wish were different but we realize that no matter how a home is spec’d out, there will always be the “I wish we/they would have done this instead”! In the end, it’s a great home with great features!

I pay extra for this lot , thinking offers privacy but the lot is full off low quality clay dirt. So its useles nothing can be planted on it when it rain takes long to drain ,when its dry is hard like rock and crack..

They call 4mm flooring upgraded! It’s cheap. Layout is great of these homes. Very sound proof. Windows are great.