Lennar Reviews in Gary, IN

Still no yard at my home, meanwhile homes that haven’t been closed on yet the yards are being put in before ours that closed in March. Den floor is hitting the air duct in the basement and making noise when it is traversed. Contacted Lennar to set up 6 month appointment and advised of issues, no follow up has been made.

The home buying experience was excellent! Except the loan process, it was painful, draining and very time consuming- requesting the same info over and over from my job and from was very unprofessional from the loan company—-

Overall just OK in our opinion. SO MANY layers of people involved in this purchase. We never knew who was doing what or when. Not sure Lennar did either for that matter. Still have things to complete that were told would be done. It appears that they are in a big hurry to get out of this development and on to the next, so we’re getting short changed. Hope that isn’t the case!

House still needs some repairs, that I addressed to Scott, I decided to wait until 11 month to get the rest of them repaired. But over all I'm not happy with there quality, I think quantity is what matters to them.

Took a lot of short cuts in building and didn’t pay attention to details in some areas.

Did not care for one of the Lennar Mortgage folks. Rick was very abrupt every time I had to speak with him. Always trying to talk past me and really did not listen to what I had to say. He tried making me get a loan for $10,000 more than what I needed. The only reason I stayed with them was because the rate they offered compared to other lenders.

Nobody from Lennar at closing. Was explained next to nothing throughout the entire process. Feel like only reason some things were fixed was because we brought it up before house was finished. Closed even though not finished. Many things still need fixing. Communication sucks. Period.

total lack of communication between departments and companies

All in all we like our house. Yes alot of the materials used are cheap, but they are not terrible. Have not been in the house long enough to give a real assessment. We have hope everything will go well!

They need to work on training sales people in the office better

Everything is NOT included. There is yard maintenance. The house was not ready at closing. Cleaning crew was on site for 30 minutes. Punch list was extensive due to incomplete or shoddy work.

Clearly, the construction trades are not what they used to be. The quality of workmanship is hit or miss. Take it from someone who has built several homes. For us, the drywall work is horrible. No sense in pride for the work being done as there ceiling job in the main areas lacks quality. Additionally, the quality of material is poor but since the contract, which you cannot change, gives Lennar the ability to change material, clearly means giving you an inferior product. Our wood floors are cheap garbage. While the price is good, the quality of work and products are below average.

I wish I had better things to say about Lennar. We were rushed into closing on our home when it wasn't ready. It was presented to us filthy. Took us literally almost a month to get everything clean inside. We've had floor joist problems where the floors bounces when you walk on it. They added a support wall in the basement which did help but my brand new home should of had proper joists installed in the first place. The concrete company they use is awful. Our driveway is the worst I've ever seen. It's overworked, pitted, cracking/chipping and looks terrible. They're supposedly working on fixing it but I'm not holding by breath. With our driveway so bad makes us worried about our foundation over the years to come. So many little problems with the house it makes it very un-enjoyable. We've been in our home for over 4 months and we still don't have grass or landscaping. Regardless of inclement weather we should of had at least grass by now. If it wasn't for the building manager we probably would of walked away and never bought the home. He's been the one that has kept our sanity through all of this. This home was supposed to be our forever home and now we don't know if we can stay here because we don't trust the quality of the home for the large amount of money we spent. It's a shame and I would not recommend anyone to build with Lennar at this time. ... More

I pay extra for this lot , thinking offers privacy but the lot is full off low quality clay dirt. So its useles nothing can be planted on it when it rain takes long to drain ,when its dry is hard like rock and crack..

Appreciate closing on time, but a lot of things were missed or not finished. Workmanship on some things is mediocre at best.

Angelica was very helpful. Great individual to have on your team.

To be honest, I want to say that the purchase process is very complicated, the assistance was not the most correct, the construction was not well checked before being delivered, which caused damage the first day of moving, the price was the market price

I wouldn’t build with Lennar again. The quality for what I paid is not worth it. I have walls that curve, so many uneven walls, vents and doors. I had a leak my first weekend after move in, in May it’s now July and the hole still hasn’t been fixed. I was also told we would be getting replacement doors for the hvac room and our garage storage door that was damaged before move in and that still hasn’t happened either. Just not worth it.

Overall we are happy with our home. There are a few things that we’re not happy with. Our back yard is an issue with ground being uneven and over ran with weeds. There’s a few odd ends through out the house that we are not 100% pleased with. But, for the most part we are happy. The HOA definitely needs some rules in placed and I would like to see more landscaping in the entrance. The kids park needs a few things and better up keep. But I’m sure these are things can be addressed as the neighborhood gets older.

The home buying process went really fast and I did feel rushed to meet deadlines. Emails that were sent were sent on Friday afternoons mountain time so when it came to questions, I had to wait until Sunday or Monday to hear a response. My walkthrough was fast with the final walkthrough being rushed. All items that needed to be fixed were not done at the final walkthrough leading to a rushed job. When I finally received a key code to get in it was hours after closing. The work that was done was horrific. I'm being told that I have to wait until the 12 months. So I purchased a brand new home/build that has dings, mismatched paint, doors that won't close, lawn that looks horrible. The person I closed with and the person I purchased the home from went MIA. No one has checked in with me after working with me for months prior. The closing was not a celebration. It was disorganized and very long. No celebration at all. No pictures no handshake. I was expecting more and at least the seller to be there. After all this, I shouldn't be told that these are production homes and I didn't purchase a custom home. Production or not, all work should be done with integrity and great workmanship. ... More

I was extremely disappointed with the quality of material and the quality of work done on my home. They are working with us to fix these things, but they shouldn’t of had to been fixed to begin with. One of my biggest complaint is the trim. The trim throughout the entire house has chips, filled holes, and flakes everywhere.

Initial sales personnel excellent. Loan process terrible and disorganized. Pre-drywall walk through a failure because our concerns were not taken seriously and addressed. Closing positive experience. Had to request a step be installed from garage to entrance. Guess the home was not supposed to come with one??? Drywall plaster/mud heavy on garage floor. Guess I’ll be scraping that up in spring. Have since had frozen water pipes due to improper insulation which Lennar is dealing with. Gas leak on the outside which the gas company has dealt with. Have been here only about seven weeks so don’t know what more could come up. Good thing I love this Cal-Atlantic design townhouse. Haven’t seen better designed townhomes with any other builder. ... More

Eric has been excellent and transparent with the repair process. The rest of the overall experience, not so much. If I could do it all over again, I definitely wouldn't. Nick was helpful during his part as well. From the get go I felt punished for not choosing the in-house lender which is extremely wild to me that sales are being potentially jeopardized because of stinginess wanting to keep everything in the Lennar circle. I was penalized and forced to pay late fees because of an intentional act of not awarding the cert of occupancy until the day I was supposed to close while knowing that's needed to have an appraisal done. After talking with others in the neighborhood, I wouldn't have been better off with the in-house lender either because it's consensus that it's a bait and switch. Hope the value of my home doesn't plummet so that I can sell this and not have a complete loss within the next few years. The area is great, the people are great, the homes we were given however, just no. From there being massive holes in the front yard that I'm not sure how were missed (they laid sod over a hole that's about 6-7' deep, 1' wide and about 6' long to the HVAC system not being sufficient for the size of the home it's just overall been a nightmare since moving in. ... More

Didn't have a smooth process.

Lennar is very hands off, they have little to no communication, on every side. Sales, mortgage and especially construction/warranty really do not make an effort once the sale is made.