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Lennar Reviews in Gary, IN

What Gary Homeowners Have to Say About Lennar.

Read all 111 verified reviews from homeowners that built a new home with Lennar in the Gary area. Gary homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.3 out of 5 stars in Gary Area

111 Reviews in Gary Area

Ratings by Category

Overall 3.3

Quality 3.1

Trustworthiness 3.2

Value 3.3

Responsiveness 3.1

Lennar in Gary Area

View Homes

Customer Reviews

Salesperson

  • James J.
  • Verified HomeBuyer
  • December 28, 2021
  • Cedar Lake, IN

Deb loved what she was doing and loved the Lennar brand.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

The Lennar people working with me have been Great and have responded quickly and generously. GREAT people are Angelica, Alex, Sam, and SAWYER!

  • Rafael C.
  • Verified HomeBuyer
  • January 30, 2024
  • Portage, IN

Too much paper work and nonstop emails and letters coming from too many people and agencies that have caused me to miss deadlines and important issues. The Lennar people working with me have been Great and have responded quickly and generously. But the whole Lennar purchase Process sucked for me. I have bought 5 homes over the years and this was the worst experience ever. It didn't have to be that way. I hope it was better for others. The HOA paperwork was a surprise, I was told the HOA was just for the upkeep of the children's playground. (Not True). So what is that called? I wasn't given ...

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Deal,No deal?!

  • Anonymous
  • Verified HomeBuyer
  • December 26, 2024
  • Crown Point, IN

Don’t accept online closing,be person to person ask all questions,ask for all documentation hard copy ,

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Home

  • Sakiru A.
  • Verified HomeBuyer
  • September 20, 2022
  • Cedar Lake, IN

Lennar is prompt with service and very responsive. However, we were not offered some of the items we requested in the house . Our choices of some items or materials were not offered. This gives us some apathy about the house !

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

could have been more of a WOW factor

  • Eric O.
  • Verified HomeBuyer
  • September 16, 2024
  • Valparaiso, IN

better selection of plants and landscape very low end, tile in kitchen, tile in bathroom, double sink, no patio just a stair coming of sliders? I would expect these things if my house cost was 250,000 to 300,000

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

6 month review

  • Kevin B.
  • Verified HomeBuyer
  • July 25, 2019
  • St John, IN

Still no yard at my home, meanwhile homes that haven’t been closed on yet the yards are being put in before ours that closed in March. Den floor is hitting the air duct in the basement and making noise when it is traversed. Contacted Lennar to set up 6 month appointment and advised of issues, no follow up has been made.

Lennar responded:
Hi Kevin, thank you for your feedback. We are sorry to hear about the delay in responding to your concerns. Please send a message to us at corporatecustomercare@lennar.com with the information about your outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Connie

  • Consuelo F.
  • Verified HomeBuyer
  • September 25, 2024
  • Portage, IN

The home buying experience was excellent! Except the loan process, it was painful, draining and very time consuming- requesting the same info over and over from my job and from was very unprofessional from the loan company—-

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 3

Overall just OK.in our opinion.

  • Richard M.
  • Verified HomeBuyer
  • November 01, 2023
  • Cedar Lake, IN

Overall just OK in our opinion. SO MANY layers of people involved in this purchase. We never knew who was doing what or when. Not sure Lennar did either for that matter. Still have things to complete that were told would be done. It appears that they are in a big hurry to get out of this development and on to the next, so we’re getting short changed. Hope that isn’t the case!

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Somewhat disappointed

  • Angel V.
  • Verified HomeBuyer
  • July 19, 2023
  • Cedar Lake, IN

House still needs some repairs, that I addressed to Scott, I decided to wait until 11 month to get the rest of them repaired. But over all I'm not happy with there quality, I think quantity is what matters to them.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Mediocre

  • Leslie M.
  • Verified HomeBuyer
  • December 19, 2024
  • Winfield, IN

I want to call out two very special people that have made this experience with Lennar much more palatable. I will circle back and explain my reasons for giving consistent 3’s as a rating. First Bradley Andrews in your sales team is a real bonus to Lennar.. he has gone WAY ABOVE and beyond his job description to help us out with MANY issues with the purchase of our home. The second individual is Eric Ford. He has been very helpful once we moved into our home.. he has been very responsive and helpful with our problems that came up even at 5 AM! Lennar loses some stars in our rating due ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Mr

  • Jerome B.
  • Verified HomeBuyer
  • May 29, 2024
  • Portage, IN

Took a lot of short cuts in building and didn’t pay attention to details in some areas.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Had no issues with the builder.

  • Cynthia O.
  • Verified HomeBuyer
  • May 17, 2024
  • Lowell, IN

Did not care for one of the Lennar Mortgage folks. Rick was very abrupt every time I had to speak with him. Always trying to talk past me and really did not listen to what I had to say. He tried making me get a loan for $10,000 more than what I needed. The only reason I stayed with them was because the rate they offered compared to other lenders.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Nobody from Lennar at closing.

  • Michael M.
  • Verified HomeBuyer
  • January 18, 2022
  • Cedar Lake, IN

Nobody from Lennar at closing. Was explained next to nothing throughout the entire process. Feel like only reason some things were fixed was because we brought it up before house was finished. Closed even though not finished. Many things still need fixing. Communication sucks. Period.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

lack of communication between departments and companies

  • Kimberly D.
  • Verified HomeBuyer
  • June 03, 2021
  • Cedar Lake, IN

total lack of communication between departments and companies

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pipe Burst 30 Days After Buying Home

  • Samantha R.
  • Verified HomeBuyer
  • January 26, 2025
  • Portage, IN

The process of buying the home was excellent, each person throughout to process from touring the home and going through the application process were very nice and explained things in a way I could understand. All the Lennar representatives during the home buying process were excellent, thorough, and quick in responsiveness and I would recommend them to anyone. The issues started 30 days after we moved in. We noticed mold on the wall and turns out there was a hole in one of the pipes causing a leak and mold to spread to our primary bathroom and laundry room. We are now a month removed ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Very cheap

  • Richard G.
  • Verified HomeBuyer
  • July 12, 2024
  • Winfield, IN

All in all we like our house. Yes alot of the materials used are cheap, but they are not terrible. Have not been in the house long enough to give a real assessment. We have hope everything will go well!

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Lennar - They need to work on training sales people in the office better

  • Christopher A.
  • Verified HomeBuyer
  • August 19, 2021
  • Cedar Lake, IN

They need to work on training sales people in the office better

Total Score 3


Quality 5

Trustworthiness 3

Value 2

Responsiveness 1

Brad and Sawyer were the best personnel.

  • Noelle H.
  • Verified HomeBuyer
  • August 06, 2021
  • Cedar Lake, IN

Everything is NOT included. There is yard maintenance. The house was not ready at closing. Cleaning crew was on site for 30 minutes. Punch list was extensive due to incomplete or shoddy work.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Workmanship - Hit or Miss

  • David W.
  • Verified HomeBuyer
  • March 17, 2020
  • St John, IN

Clearly, the construction trades are not what they used to be. The quality of workmanship is hit or miss. Take it from someone who has built several homes. For us, the drywall work is horrible. No sense in pride for the work being done as there ceiling job in the main areas lacks quality. Additionally, the quality of material is poor but since the contract, which you cannot change, gives Lennar the ability to change material, clearly means giving you an inferior product. Our wood floors are cheap garbage. While the price is good, the quality of work and products are below average.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

High hopes were crushed...

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2019
  • St John, IN

I wish I had better things to say about Lennar. We were rushed into closing on our home when it wasn't ready. It was presented to us filthy. Took us literally almost a month to get everything clean inside. We've had floor joist problems where the floors bounces when you walk on it. They added a support wall in the basement which did help but my brand new home should of had proper joists installed in the first place. The concrete company they use is awful. Our driveway is the worst I've ever seen. It's overworked, pitted, cracking/chipping and looks terrible. They're supposedly working ...

Lennar responded:
Thank you for sharing your feedback about the closing and quality of workmanship with your home. We are sorry to hear about these issues. Please send a message to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Owner

  • Dorel G.
  • Verified HomeBuyer
  • June 13, 2024
  • Lowell, IN

I pay extra for this lot , thinking offers privacy but the lot is full off low quality clay dirt. So its useles nothing can be planted on it when it rain takes long to drain ,when its dry is hard like rock and crack..

Total Score 3


Quality 5

Trustworthiness 1

Value 3

Responsiveness 1

John and Sue

  • John L.
  • Verified HomeBuyer
  • March 20, 2024
  • Winfield, IN

Appreciate closing on time, but a lot of things were missed or not finished. Workmanship on some things is mediocre at best.

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 2

Lennar - Angelica was very helpful.

  • Brendan D.
  • Verified HomeBuyer
  • January 25, 2022
  • Crown Point, IN

Angelica was very helpful. Great individual to have on your team.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Hector

  • Hector P.
  • Verified HomeBuyer
  • October 18, 2022
  • Portage, IN

To be honest, I want to say that the purchase process is very complicated, the assistance was not the most correct, the construction was not well checked before being delivered, which caused damage the first day of moving, the price was the market price

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Not worth it

  • Brooke K.
  • Verified HomeBuyer
  • July 12, 2022
  • Cedar Lake, IN

I wouldn’t build with Lennar again. The quality for what I paid is not worth it. I have walls that curve, so many uneven walls, vents and doors. I had a leak my first weekend after move in, in May it’s now July and the hole still hasn’t been fixed. I was also told we would be getting replacement doors for the hvac room and our garage storage door that was damaged before move in and that still hasn’t happened either. Just not worth it.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 1