Lennar Reviews in Gary, IN
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Gary Homeowners Have to Say About Lennar.
Read all 130 verified reviews from homeowners that built a new home with Lennar in the Gary area. Gary homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Gary Area
View Homes
Customer Reviews
House appears slapped together, no pride in workmanship. So many issues and takes forever to get resolution.
- Thomas K.
- Verified HomeBuyer
- January 12, 2022
- Cedar Lake, IN
This is the 2nd home we have built in the past 3 years. The quality of Lennar is subpar. The walls are extremely rough and not square. The cabinets are all scratched up and boards broken along the floor. The banister has multiple spots that weren't stained. Doors off in frames, the wrong color front door and shutters were installed. They still have not been corrected. We will not be using Lennar for our next build.
Lennar responded:
Hello Thomas, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and responsiveness from the team. If there are outstanding items we can provide assistance or follow-up on, please don't hesitate to reach out at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
60 day list
- Nancy N.
- Verified HomeBuyer
- December 30, 2021
- Cedar Lake, IN
I’ve been in my Balsam duplex for 4 months now and love it. However the 60 day list hasn’t been acted on yet. I did give them a list and I do understand they are busy but it’s been 4 months since I closed
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Salesperson
- James J.
- Verified HomeBuyer
- December 28, 2021
- Cedar Lake, IN
Deb loved what she was doing and loved the Lennar brand.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Stay on top of your build.
- Linda B.
- Verified HomeBuyer
- December 28, 2021
- Cedar Lake, IN
Stay on top of your build. Make sure you are getting what you paid for. Customer care is the easiest way to get issues resolved. All in all I am happy with my new home.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - The price was good for what I was getting!
- Amy S.
- Verified HomeBuyer
- December 07, 2021
- Cedar Lake, IN
The price was good for what I was getting! And eveything except washer and dryer included!!
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Buyer beware and Buyer beware.
- Steven M.
- Verified HomeBuyer
- November 16, 2021
- Crown Point, IN
Buyer beware and Buyer beware.
Lennar responded:
Hi Steven, thank you for sharing your review. We are sorry to hear about the disappointment you have faced with your new home. If there is anything we can do to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Lennar - Max with construction was very helpful with any and all questions
- Anonymous
- Verified HomeBuyer
- October 03, 2021
- Cedar Lake, IN
Max with construction was very helpful with any and all questions I had pre and post closing.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Best Experience Ever
- Darleen P.
- Verified HomeBuyer
- September 29, 2021
- Cedar Lake, IN
I have owned many homes in my life but this was the first time I bought new from a builder without the home being done first. I put a lot of trust into the builder that everything would be as expected. I have to give 5 stars overall because everything I expected came true. We love our new home, it was finished in a timely manner, the quality of materials are excellent, workmanship is excellent. I feel the price I paid is a good value for the home. Being new to this I didn't know what to expect with any concern I had but when I called I got an immediate response and solution. All of this ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I.
- Franciscan P.
- Verified HomeBuyer
- September 22, 2021
- Cedar Lake, IN
I. Have some problems and waiting for help getting things fixt
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Had a great experience with Lennar
- Thomas A.
- Verified HomeBuyer
- September 21, 2021
- Cedar Lake, IN
Every part of the building process and closing went very smooth and the sales representative was extremely knowledgeable and quickly responded to any questions I had.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - They need to work on training sales people in the office better
- Christopher A.
- Verified HomeBuyer
- August 19, 2021
- Cedar Lake, IN
They need to work on training sales people in the office better
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 1
Lennar - Great Experience!
- Jasmine R.
- Verified HomeBuyer
- August 12, 2021
- St John, IN
Great Experience! Good Quality. I was very pleased with my home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Only been in home for a couple months , so far so good !
- Deanna R.
- Verified HomeBuyer
- August 10, 2021
- Cedar Lake, IN
Only been in home for a couple months , so far so good !
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
Brad and Sawyer were the best personnel.
- Noelle H.
- Verified HomeBuyer
- August 06, 2021
- Cedar Lake, IN
Everything is NOT included. There is yard maintenance. The house was not ready at closing. Cleaning crew was on site for 30 minutes. Punch list was extensive due to incomplete or shoddy work.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Sawyer went above and beyond in addressing our issues and concerns. He is extremely professional and knowledgable!!
- Anonymous
- Verified HomeBuyer
- June 30, 2021
- Cedar Lake, IN
The staff was great from start to finish!!! Sawyer went above and beyond in addressing our issues and concerns. The town is beautiful, you wont be disappointed!!
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
lack of communication between departments and companies
- Kimberly D.
- Verified HomeBuyer
- June 03, 2021
- Cedar Lake, IN
total lack of communication between departments and companies
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - Still waiting for things to be corrected that were listed on
- Susan F.
- Verified HomeBuyer
- June 01, 2021
- Cedar Lake, IN
Still waiting for things to be corrected that were listed on my final walk through. I closed end of January and it is now May. Nothing urgent but yet I’m hoping that I will not be forgotten!
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
Lennar - The site superintendent Zenon and the salesman Bradley Andrews
- Michael S.
- Verified HomeBuyer
- May 12, 2021
- Cedar Lake, IN
The site superintendent Zenon and the salesman Bradley Andrews were great to work with all the way through. Very trustworthy and honest during the build. We some issues at the end of the project but most were taken care of right away.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
Lennar - They promised that we can get a straight driveway when they pour
- Santiago C.
- Verified HomeBuyer
- May 06, 2021
- St John, IN
They promised that we can get a straight driveway when they pour the concrete. Tom the builder manager said that they will let us know so we can be there to let them know. We had to pay extra to get the extended drive cause they did not let us know when they were pouring the concrete. On top of paying extra for the concrete drive way when we where building the house. The only person that was very efficient was Sawyer. He answered text right away and solved are problems.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
I would not recommendavLennar home to anyone
- Timothy G.
- Verified HomeBuyer
- March 31, 2021
- Cedar Lake, IN
The buying process was byzantine and very burdensome to me as a buyer. Too many different people involved in the sales process. Finance people required the same documents over and over, even when they did not exist. Everything is robo-calls and emails. Much of what was told me was found to be untrue. Floor is bubbled and is coming up in a lot of places after only a month. Windows not operable. Driveway and sidewalk are already putted and chipping. Construction crews throw garbage on my yard and dont pick it up. Dishwasher doesnt dry. Walls needed to be painted before I moved in. Very cheap, ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Wonderful experience
- Jamie T.
- Verified HomeBuyer
- March 24, 2020
- St John, IN
From beginning to end the whole Lennar Home buying experience has been great. The whole team has made me and my wife's moving into our new home a smooth transition.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Workmanship - Hit or Miss
- David W.
- Verified HomeBuyer
- March 17, 2020
- St John, IN
Clearly, the construction trades are not what they used to be. The quality of workmanship is hit or miss. Take it from someone who has built several homes. For us, the drywall work is horrible. No sense in pride for the work being done as there ceiling job in the main areas lacks quality. Additionally, the quality of material is poor but since the contract, which you cannot change, gives Lennar the ability to change material, clearly means giving you an inferior product. Our wood floors are cheap garbage. While the price is good, the quality of work and products are below average.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
Lennar - Everything is awesome
- Kevin M.
- Verified HomeBuyer
- December 01, 2019
- St John, IN
Everything is awesome
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality builder
- Mike C.
- Verified HomeBuyer
- November 19, 2019
- St John, IN
Many give Lennar a bad wrap. In my opinion, they offer a good product at a competitive price and have been very responsive.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Horrible customer service and follow through
- Jeffery A. W.
- Verified HomeBuyer
- September 25, 2019
- Saint John, IN
Warranty work not completed or completed satisfactory. Multiple mistakes found throughout the home. Yard left in unacceptable conditions, not safe for children. Serious electrical issues not address in home despite notification to company.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.