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Lennar Reviews in Gary, IN

What Gary Homeowners Have to Say About Lennar.

Read all 111 verified reviews from homeowners that built a new home with Lennar in the Gary area. Gary homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.3 out of 5 stars in Gary Area

111 Reviews in Gary Area

Ratings by Category

Overall 3.3

Quality 3.1

Trustworthiness 3.2

Value 3.3

Responsiveness 3.1

Lennar in Gary Area

View Homes

Customer Reviews

Lennar - Terrible responses to work we need done.

  • Ryan H.
  • Verified HomeBuyer
  • June 28, 2022
  • Cedar Lake, IN

Terrible responses to work we need done. Had my air conditioner go out in the first month and had to called around to 5 different people before someone would help me. Made a request on the Lennar service page to get my kitchen island fixed and am still Waiting for it. There are staples popping up thru the carpet all thru the house. Not impressed with the quality or the service after. Would never buy another Lennar house or ever recommend it to anyone. Very dissatisfied

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Flooding issues

  • Norman J.
  • Verified HomeBuyer
  • April 05, 2022
  • Crown Point, IN

Before making my first payment my home had five separate issues with flooding from the main drain. !!!! Responsiveness was rated a 3 because someone from the corporate office did contact me regarding my issues and provided in writing timing of when all my repairs would get completed. Very unsatisfactory with the issues my wife and I had to deal with.

Lennar responded:
Hi Norman, thank you for sharing a review. We are so sorry to hear about the recurring issue you faced with the main drain in your new home. If there is anything we can do to help going forward, please reach out to us at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

We got dooped

  • Albert V.
  • Verified HomeBuyer
  • July 21, 2024
  • Portage, IN

We were rushed into buying a home and selling ours at a lower price then we wanted. We were told if we weren't under contract within 2 weeks that our interest rate would jump from 5% to 7.2%. A week after we got a contract, lennar was advertising 4.5%. The upstairs is hot because dampners went set correctly and my furnace/AC leaks in the basement

Lennar responded:
Thank you Albert, for taking the time to share your feedback. We are sorry to hear about your experience. I have shared your feedback with upper management for their review.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Lack of quality workmanship!!

  • Dean R.
  • Verified HomeBuyer
  • January 12, 2022
  • Cedar Lake, IN

Very poor craftsmanship,from the wood framing ,siding,tile,etc.Would not recommend Lennar at all.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

I would not recommendavLennar home to anyone

  • Timothy G.
  • Verified HomeBuyer
  • March 31, 2021
  • Cedar Lake, IN

The buying process was byzantine and very burdensome to me as a buyer. Too many different people involved in the sales process. Finance people required the same documents over and over, even when they did not exist. Everything is robo-calls and emails. Much of what was told me was found to be untrue. Floor is bubbled and is coming up in a lot of places after only a month. Windows not operable. Driveway and sidewalk are already putted and chipping. Construction crews throw garbage on my yard and dont pick it up. Dishwasher doesnt dry. Walls needed to be painted before I moved in. Very cheap, ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Horrible!

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2025
  • Lowell, IN

Lennar is horrible, and I would never ever recommed anybody using this company. Everything was cheap. The dry wall work was a mess and never fixed. The vents and outlets were crooked. They put in the wrong bannister than what I was promised. The dishwasher didn't work the first day I moved in. Toilets consistently clog. Closet doors are always coming off the track. Stay away from lennar.

Lennar responded:
Thank you for sharing your feedback. We sincerely apologize for the negative experience you've had with your home and for falling short of meeting your quality expectations. We really appreciate your feedback and would like to help you with outstanding warranty items. Please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Because it’s new doesn’t mean better… should’ve stayed in Texas!!!

  • Andre D.
  • Verified HomeBuyer
  • July 27, 2024
  • Crown Point, IN

Highly disappointed in buying a lennar home, spoke with neighbors everyone had a problem at closing and property isn’t worth the value

Lennar responded:
Thank you, Andre. We appreciate you taking the time to share your feedback. We are very sorry to hear you are highly disappointed as a Homebuyer. We hope that moving forward we can change your sentiment to a more positive one as a Homeowner. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Joe

  • Joseph T B.
  • Verified HomeBuyer
  • January 30, 2024
  • Cedar Lake, IN

The workmanship is very poor , my living room ceiling , you can see the taping on every seam and on my south wall you can see the screws popping through. The heat in my master bathroom is not working the vent must be blocked, I had to buy an electric heater to keep it warm at night, I have Sent emails about these issues but no response. Joe

Lennar responded:
Hi Joseph, we are sorry that your experience with us has not gone as expected. We are going to share this experience with our team to improve this.- Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Extremly DIsappointed

  • Candace P.
  • Verified HomeBuyer
  • July 18, 2023
  • Cedar Lake, IN

Everything from start to finish has been terrible. Awful communication. I moved in to a bird in the house, had a trim nail go through my heel because they rush to clean, and found 3 more laying in the hall. I have had black mold in 2 spots, my AC was NOT hooked up properly and didnt work. Still having issues with the upstairs. And the most recent, water coming through the ceiling from another leak! Oh and I have missed 3 days of work for them not to show up to fix the issues and they DO NOT care. I bought this home as a newly single mom, hoping it would be a fresh and easy start... and they ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible customer service and follow through

  • Jeffery A. W.
  • Verified HomeBuyer
  • September 25, 2019
  • Saint John, IN

Warranty work not completed or completed satisfactory. Multiple mistakes found throughout the home. Yard left in unacceptable conditions, not safe for children. Serious electrical issues not address in home despite notification to company.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

not happy

  • Juan A.
  • Verified HomeBuyer
  • August 19, 2019
  • St John, IN

Where do I start? first, there have been some large cracks in the basement floor. then, they installed used patio door. and the biggest mistake by the builder, they dropped my garage floor. this means that the floor had to be lowered so that the incline from the street would not be too steep. BUT by doing this, they had to add steps in the garage to enter the house. those steps took away parking space and now I can not fit my car on that side of the garage. therefore, I have a 2 car garage door but only 1 car fits inside. those are the biggest issues. some of the minor ones were, ...

Lennar responded:
Hi Juan, thank you for sharing your comments about your experience with your new home. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1