Lennar Reviews in Indianapolis, IN

had a problem with the installed alarm system, reached out to 3 people and no return call

Lennar homes are outstanding and the spacious. The design is one of its kind. We get compliments from visitors. There are enough spaces between the Buildings.

Melinda was great as a sales rep. The entire crew, Jordan, Josh, JT et al just the best. If there is an issue, they are ON it quickly. Fair, responsive and responsible.

The sales staff were top notch. They stayed with us through the entire process. Once we moved in, the responses to our issues have been quick and effective.

Many things had to be redone because of poor quality. Should concentrate on DOING IT RIGHT THE FIRST TIME!

We decided to build after searching all around Indy and other builders. Right from the start you could tell Lennar’s quality of home over others. We loved the 55+ concept! Just starting retirement it’s great to have a new home you don’t have to worry about or a yard to take care of! We can travel whenever the mood strikes us! The sales team sent us weekly updates and pictures of our home being built which was great as we were 3 hours away.

Everyone involved with the purchase and loan process were available and responsive to questions that I had. They kept me informed with regular updates during construction and were prompt to correct any issues that arose after moving in. I have been particularly pleased with the customer service process and the help the representative has provided.

Dawn is AMAZING. She has been consistently professional, responsive, understanding, caring, and thorough. I was going through some serious medical issues during the build and closing, and I feel so supported and valued as a homeowner. Thank you, Dawn!!

Punch list follow up important.

Everything is included ...Except....No towel rods are installed and no splash blocks are placed outside as water rolls out of the down spouts

It has been a great experience from the very beginning to the end . Our sales person Laura has been wonderful she’s answered every question she’s given great recommendations and even at the very end where there was a hiccup at closing she came in and saved the day. And now Jordan JT and Josh have helped with answering questions about the house and helping with minor things that need to be fixed Josh has been a great resource with technical things as well and even help set up the ring cam which probably would have never been done if it wasn’t for him . We really do appreciate everyone here at Lennar that helped us . The only reason I gave four stars on responsiveness and value is we haven’t lived here long enough to know .I’m sure once we start using the amenities we will see the value and this neighborhood. And on the responsiveness again we’ve not lived here long enough to see how they respond from this point on on things that are going to eventually pop up but I’m sure if it’s like everything so far it will be great . Thank you we love it here. ... More

We love our house and the neighborhood. It’s been a pleasure dealing with Lennar too. The reason for 3 stars instead of 5 on quality of workmanship and materials is that there have been a few issues that looked like they were simply careless mistakes by the crew who installed. Lennar is quick to fix the issues though so that makes it better.

Shortly after our youngest graduated, we were already building our new ranch+full basement just two miles away. I cannot say enough good things about The Lennar sales and construction teams. They were accessible, responsive, knowledgeable and dependable. We really love the house and how well the design fits our lifestyle.

This is the 3rd time we have built a home and we have had far less issues with the build with Lennar than any other builder. We are very happy with the quality and value of the home. There have been a few minor issues but things have been resolved relatively quickly. Our salesperson Jenny and Construction Manager Derek were both great to work with.

Overall, I’m happy with my choice of Lennar. Any time I’ve had any issue, it is taken care of quickly.

I like very much! Moved from out of state so need to be home and also at that time lennar promotion slightly out of perid. I,m lucky and also seller,s lucky! Thanks.

Our sales rep, Mitch, was very helpful in explaining any issues and kept us updated on timeline and decisions we needed to make. The build process went well and as we were moving from another state, we couldn't be here during the process as often as we would like. The online updates were helpful, but the process to retrieve them was a bit wonky and there weren't as many as we expected.

My experience here was great I had the most helpful agent here Dominique she walked me through everything. Couldn’t have done it without her. I love my new home

The process was made very easy and we felt like we a lot was taken off our plate with the people who helped us from submitting our application to closing day.

Our experience was easy from start to finish. The response time to an issue has been outstanding’ easy to work with, friendly!

Excellent responses to any needs or concerns . 1st new home very impressed with Lennar for Osborne Trails home. Communication was terrific. Very happy

Lennar is a unique builder with outstanding quality service delivery.

it is a nice company to work with

Lennar is reliable and i will recommend

Our biggest issue has been the yard, it was not graded properly. And my ceiling in at least the living room drywall was not done properly. My sales person Lori was great and my contact for repairs Wayne is awesome