Lennar Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Lennar.
Read all 573 verified reviews from homeowners that built a new home with Lennar in the Indianapolis area. Indianapolis homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Indianapolis Area
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Customer Reviews
owner
- Kenneth D.
- Verified HomeBuyer
- August 16, 2023
- Westfield, IN
The team of Melinda, Bobby, Josh and Randy did a fantastic job at making the entire process exciting and beautiful.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Overall, great experience!
- Krista T.
- Verified HomeBuyer
- June 21, 2023
- New Palestine, IN
The homebuyer experience was great, smooth process. Everything up through closing went smoothly. After closing, we had a couple small issues and logged a maintenance request. Those were quickly handled and resolved. My only complaints: 1. The white contractor paint sucks! I would recommend painting your home asap because you see everything on the walls, even just touching them. 2. I was told that I would get white trim paint and have reached out a few times because I have not gotten it. I still have not received it.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar is the best compared with any other
- Yahya L.
- Verified HomeBuyer
- February 21, 2023
- Camby, IN
Home buyers come to lennar for your dream home . They are the best in USA Indianapolis
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - I had a very good experience with my Lennar representatives .
- Idayat S.
- Verified HomeBuyer
- August 23, 2022
- Camby, IN
I had a very good experience with my Lennar representatives .
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - They build smart and modern houses
- Anonymous
- Verified HomeBuyer
- January 24, 2022
- Avon, IN
They build smart and modern houses
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 3
Worth the Price Paid
- Ronald F.
- Verified HomeBuyer
- November 14, 2024
- Westfield, IN
Excellent buying process. Quality of workmanship in the home construction mediocre. Low end flooring, cabinets, etc. But perhaps fits the price range of house. Very good follow up on service issues.
Total Score 5
Quality 2
Trustworthiness 4
Value 5
Responsiveness 4
Excellent Concierge Service
- Rita W.
- Verified HomeBuyer
- October 07, 2024
- Westfield, IN
There are many problems that are still being discovered after closing, but Jim has been amazing at getting corrections made immediately.
Total Score 5
Quality 2
Trustworthiness 5
Value 3
Responsiveness 5
Fast
- David R.
- Verified HomeBuyer
- July 06, 2024
- Westfield, IN
So our experience was just fast. We had looked the year before, and had liked the Monroe. I came home from our house in Florida to get our house in ZIONSVILLE ready to list. A week later a buyer showed up at our door and wanted to buy the house, within a week we were under contract. My wife was still in Florida and I had to pick a house without her. Melinda and my Realtor were fantastic in helping. Thank goodness for FaceTime, I was able too walk through the house showing her everything. With in that day we purchased the house. Moving from a house you have lived in for 43 years was not the ...
Total Score 5
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Wish the HOA was better
- Erin Michelle M.
- Verified HomeBuyer
- June 18, 2024
- Westfield, IN
Great experience along the way with Lennar,my only complaint is now that I am living there the HOA isn’t responding to any of my requests to finish out the house and put up and fence
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
It’s ok
- Kenyatta Patrice M.
- Verified HomeBuyer
- April 18, 2024
- Indianapolis, IN
They do respond to issues in a timely manner
Total Score 5
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Have no water to washing machine for weeks. Now have holes in the wall with no water. I can’t tell, but it looks like the plumber is running the show instead of Lennar. All I want is my “brand new house” fixed and usable.
- Stephen E.
- Verified HomeBuyer
- April 10, 2024
- Westfield, IN
After the sale service is poor to say the least.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 1
Good people experience, poor follow through on some concerns.
- James J.
- Verified HomeBuyer
- August 29, 2023
- Westfield, IN
We like the new condo and are glad we purchased it. John was a great salesman as a quality control rep, but he promised some things that just did not happen. Overall Lennar people have been great when we were talking to them. There are several concerns we noted in the original walk through that were not completed and similar concerns on a follow up work order. We placed an emergency call because we were having power outages and while it turned out to be a Duke Energy problem. We were not satisfied with the emergency contacts that were supposed to provide emergency services. The Lennar ...
Total Score 5
Quality 3
Trustworthiness 4
Value 5
Responsiveness 3
Westfield
- Richard O.
- Verified HomeBuyer
- July 11, 2023
- Westfield, IN
I believe anytime there is a problem, lennar will make it right.
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Awesome team, sub-par materials
- Tom H.
- Verified HomeBuyer
- November 27, 2021
- New Palestine, IN
Leslie, Kelly, and Jason are awesome! Very knowledgeable and helpful. Lennar team all together are prompt, friendly and on top of any warranty issues. Building material, however is average. A lot of flooring, drywall, HVAC, landscape, mesh WiFi, roof, etc.. issues. The list goes on. I foresee ALOT of fixing/redoing stuff myself once the warranty runs out. Almost seems like it all was in such a hurry to build that it wasn’t thoroughly built/cared for. Price of the house does not meet building/material expectations. I wish the building material matched the customer service team. ...
Total Score 5
Quality 2
Trustworthiness 5
Value 3
Responsiveness 5
Mixed Experience
- Amaranatha M.
- Verified HomeBuyer
- September 24, 2024
- Westfield, IN
Overall, the buying process was smooth and satisfactory. Unfortunately, the quality of some materials leaves much to be desired. The cupboards feel subpar, and the drywall is quite thin and fragile, with paint chipping from even minor scratches. The value for the price is just okay, given the quality of materials used. Responsiveness to issues has been lacking. There has been minimal follow-up on concerns raised, and no clear proof has been provided regarding the resolution of third-party inspection findings. The builder and team seem trustworthy and professional in their dealings.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Brian is great with following up on getting issues resolved. The group that handles problems has been responsive and great.
- Bruce V.
- Verified HomeBuyer
- August 08, 2023
- McCordsville, IN
We love our home. We feel like we were mislead and are extremely disappointed to find out after the fact when we wanted to have a fence installed that 24% of our property is an easement. Shaun never disclosed this to us and we are not surveyors and the plot plan was not given us at closing or explained to my wife and I or our realtor. It is crazy to think you need a 30 ft drainage easement in Indiana. I lose 15ft of my 16 ft lot on one side and 15ft in the back yard. Our neighbor also loses 15ft on the side of their house. I have spoken to a couple other couples moving in their homes and they ...
Total Score 5
Quality 4
Trustworthiness 2
Value 3
Responsiveness 5
Lennar - Getting repairs done after move in was a bit of a struggle, after
- Tammy C.
- Verified HomeBuyer
- July 26, 2022
- McCordsville, IN
Getting repairs done after move in was a bit of a struggle, after a higher up from Lennar stepped in, it was taken care of immediately. We love are home! Paula in sales office was great, always returned calls and answered all questions!!!
Total Score 5
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Lennar - Everything went wonderful until walk thru many issues needed
- Anonymous
- Verified HomeBuyer
- April 20, 2022
- Whitestown, IN
Everything went wonderful until walk thru many issues needed addressed. Went the following week for New Home celebration and nothing was fixed but a few items. Was told everything will be addressed immediately, I’ve lived here for almost 2 months and only one item was fixed. Men show up and have the wrong tools or the wrong house and can’t fox my item, very frustrating
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Overall, great design, workmanship is mediocre
- Thomas K.
- Verified HomeBuyer
- February 26, 2020
- Carmel, IN
We love the design and style of the house. The layout is great for our family. However, there are a number of quality issues with the completed workmanship. The interior paint has a good amount of flaws, caulking is failing after only a few months, pieces of trim are separating from each other, the drywall finish is not great. I've been in construction for 5 years, so I understand the home is settling and creating some of these issues. That being said, it seems some items, like the paint and drywall, do not have a very professional finish to them.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Great and easy.
- Oladipo T.
- Verified HomeBuyer
- October 25, 2023
- Camby, IN
Great and nice people to interact to as professionals
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Buying the home was great. Resolving issues after and the amount of issues is worrisome.
- Jamie F.
- Verified HomeBuyer
- July 05, 2022
- Whitestown, IN
Actually purchasing the home was a great experience. Felt like we were always involved and updated. Home was built very quickly and generally we love the home. Our issues started immediately though and there have been many problems we have found over the first month. Some of the issues have been resolved and some we are still waiting for a response from Lennar on when these issues will be fixed. Being a brand new home and for the amount we spent on the home would expect a much higher quality of work and quality control process from the builders before they ever let us move into the ...
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Quality of the workmanship and materials
- Randolph H.
- Verified HomeBuyer
- October 13, 2021
- Fortville, IN
Lennar do not use the best even middle of quality or workmanship and materials.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Nice experience
- Anonymous
- Verified HomeBuyer
- September 30, 2024
- Indianapolis, IN
T.K. is awesome to work with in making home decision. Austin did a great job with getting me approved. Loved my loan processor. But the quality of home for 340K is not worth price you pay. Overall experience was okay. Like new home, but after being in home for some months. Realize quality of work is mid grade. Found a bunch of areas in home not fixed or unfinished work fixed. Grass layed down not good as I have nothing but crab weeds since moving to property. I should not have to put in so much work for bad saud layed down on property.
Total Score 5
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Graves
- Karen G.
- Verified HomeBuyer
- September 11, 2024
- Indianapolis, IN
I just don’t feel that the house was built with the quality and the neighborhood. I feel that the sales person Wes not upfront as far as telling the homeowners about Lennar is rent investors buying rent properties in the neighborhood. just don’t look good for the property value for the homebuyers in the neighborhood. I have a HOA and you have renters in your neighborhood
Total Score 5
Quality 2
Trustworthiness 1
Value 1
Responsiveness 4
No follow up
- Cheryl M.
- Verified HomeBuyer
- March 15, 2022
- McCordsville, IN
Absolutely NO follow up to issues.
Total Score 5
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
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