Lennar Reviews in Indianapolis, IN

They build smart and modern houses

Excellent buying process. Quality of workmanship in the home construction mediocre. Low end flooring, cabinets, etc. But perhaps fits the price range of house. Very good follow up on service issues.

There are many problems that are still being discovered after closing, but Jim has been amazing at getting corrections made immediately.

So our experience was just fast. We had looked the year before, and had liked the Monroe. I came home from our house in Florida to get our house in ZIONSVILLE ready to list. A week later a buyer showed up at our door and wanted to buy the house, within a week we were under contract. My wife was still in Florida and I had to pick a house without her. Melinda and my Realtor were fantastic in helping. Thank goodness for FaceTime, I was able too walk through the house showing her everything. With in that day we purchased the house. Moving from a house you have lived in for 43 years was not the fun we thought it would be. However a month later we are almost all settled. Melinda helped us with each step ... More

Great experience along the way with Lennar,my only complaint is now that I am living there the HOA isn’t responding to any of my requests to finish out the house and put up and fence

They do respond to issues in a timely manner

After the sale service is poor to say the least.

We like the new condo and are glad we purchased it. John was a great salesman as a quality control rep, but he promised some things that just did not happen. Overall Lennar people have been great when we were talking to them. There are several concerns we noted in the original walk through that were not completed and similar concerns on a follow up work order. We placed an emergency call because we were having power outages and while it turned out to be a Duke Energy problem. We were not satisfied with the emergency contacts that were supposed to provide emergency services. The Lennar emergency contacts were great but the contractors that were supposed to be available to help had no off hour emergency contacts and we as well as the Lennar reps had nowhere to turn. Alan responded well to our contacts. ... More

I believe anytime there is a problem, lennar will make it right.

Leslie, Kelly, and Jason are awesome! Very knowledgeable and helpful. Lennar team all together are prompt, friendly and on top of any warranty issues. Building material, however is average. A lot of flooring, drywall, HVAC, landscape, mesh WiFi, roof, etc.. issues. The list goes on. I foresee ALOT of fixing/redoing stuff myself once the warranty runs out. Almost seems like it all was in such a hurry to build that it wasn’t thoroughly built/cared for. Price of the house does not meet building/material expectations. I wish the building material matched the customer service team. Lennar team gets an A Building/Materials gets a C ... More

Overall, the buying process was smooth and satisfactory. Unfortunately, the quality of some materials leaves much to be desired. The cupboards feel subpar, and the drywall is quite thin and fragile, with paint chipping from even minor scratches. The value for the price is just okay, given the quality of materials used. Responsiveness to issues has been lacking. There has been minimal follow-up on concerns raised, and no clear proof has been provided regarding the resolution of third-party inspection findings. The builder and team seem trustworthy and professional in their dealings.

We love our home. We feel like we were mislead and are extremely disappointed to find out after the fact when we wanted to have a fence installed that 24% of our property is an easement. Shaun never disclosed this to us and we are not surveyors and the plot plan was not given us at closing or explained to my wife and I or our realtor. It is crazy to think you need a 30 ft drainage easement in Indiana. I lose 15ft of my 16 ft lot on one side and 15ft in the back yard. Our neighbor also loses 15ft on the side of their house. I have spoken to a couple other couples moving in their homes and they were not told this fact either. Shame on you for not disclosing this. I think I deserve a credit on my purchase price! On top of that I have to pay for the watering and I have 24% of land I can’t use for fence or anything permanent. If the water gets that high in this easement we will all need a boat. I would like to survey the other people in this neighborhood who have installed fences if they were told in advance of this much land loss. My guess is they didn’t. ... More

Getting repairs done after move in was a bit of a struggle, after a higher up from Lennar stepped in, it was taken care of immediately. We love are home! Paula in sales office was great, always returned calls and answered all questions!!!

Everything went wonderful until walk thru many issues needed addressed. Went the following week for New Home celebration and nothing was fixed but a few items. Was told everything will be addressed immediately, I’ve lived here for almost 2 months and only one item was fixed. Men show up and have the wrong tools or the wrong house and can’t fox my item, very frustrating

We love the design and style of the house. The layout is great for our family. However, there are a number of quality issues with the completed workmanship. The interior paint has a good amount of flaws, caulking is failing after only a few months, pieces of trim are separating from each other, the drywall finish is not great. I've been in construction for 5 years, so I understand the home is settling and creating some of these issues. That being said, it seems some items, like the paint and drywall, do not have a very professional finish to them.

Great and nice people to interact to as professionals

Actually purchasing the home was a great experience. Felt like we were always involved and updated. Home was built very quickly and generally we love the home. Our issues started immediately though and there have been many problems we have found over the first month. Some of the issues have been resolved and some we are still waiting for a response from Lennar on when these issues will be fixed. Being a brand new home and for the amount we spent on the home would expect a much higher quality of work and quality control process from the builders before they ever let us move into the home. Lennar has dealt with most of the issues its just a waiting game on when they will show up and get things resolved. Happy with home but people constantly at the house to fix issues is not a great look. ... More

Lennar do not use the best even middle of quality or workmanship and materials.

T.K. is awesome to work with in making home decision. Austin did a great job with getting me approved. Loved my loan processor. But the quality of home for 340K is not worth price you pay. Overall experience was okay. Like new home, but after being in home for some months. Realize quality of work is mid grade. Found a bunch of areas in home not fixed or unfinished work fixed. Grass layed down not good as I have nothing but crab weeds since moving to property. I should not have to put in so much work for bad saud layed down on property.

I just don’t feel that the house was built with the quality and the neighborhood. I feel that the sales person Wes not upfront as far as telling the homeowners about Lennar is rent investors buying rent properties in the neighborhood. just don’t look good for the property value for the homebuyers in the neighborhood. I have a HOA and you have renters in your neighborhood

Absolutely NO follow up to issues.

Anna Ball was great to work with. The Lennar team was very thorough!

Wonderful experience! Have met so many neighbors that have said the same. Definitely recommending to friends and family!

Everyone has been very helpful all along the way. We especially appreciated accommodating a major last-minute change. Chris has been wonderful in dealing with problems as they arise.

Buying the house with Lennar was great but after buying the home you don't have much support from the team and you have a lot of companies calling you to let you know they are from Lennar and offering you services to pay.