Lennar Reviews in Indianapolis, IN

Our salesperson Viet was awesome to work with! He made the buying process easy. Lennar Mortgage was not so easy to work with. The incentives that came along with buying and financing through Lennar Mortgage were questionably worth it. I basically had to hold their hands through getting our closing disclosures setup correctly. When we did the walkthrough, we felt a little rushed and weren’t able to be as picky as I wanted to be. They also missed fixing some things we identified with blue tape. I also noticed some spots where the tape was clearly just removed and the drywall or trim defects weren’t resolved. There is a 1 time in the first year drywall repair they offer, so I intend to be very picky during that, since I couldn’t be during the pre-closing walkthrough. As far as post sale stuff goes, they have resolved all of our warranty claims up to this point in a timely manner. ... More

This is the fourth home I’ve bought and none have been so frustrating with the paperwork as purchasing this house. It got to the point of them asking for more and more paperwork that it was completely affecting my job and my sanity. That being said, the people I dealt with on the mortgage side were always extremely polite and helpful so that made it a little better. Now on the home side… I’m six or seven weeks in and I’m still waiting on them to fix issues they signed off on saying would be fixed before we moved in. Our entire house needs to be repainted because of the bleeding through of the drywall mud, which myself and two other people taped on the final walkthrough just for the “painters” to come through and take the tape off but not paint anything. We have been living in here for that long with all these pieces of tape throughout the entire house and find more almost every day. We can’t put pictures or curtains up, it just feels like we aren’t fully living here yet because we keep waiting on it to be done. They send people out to fix mistakes but each trade says “too big of a job, we can’t do this” and leave. It’s costing me time from my job to be home for these people and really makes what should be a wonderful experience of a brand new home a big dud. I do love our home and can’t wait for all these issues to be fixed so we can finally feel settled in here. ... More

This has been the worst experience of my life

We love our home. We feel like we were mislead and are extremely disappointed to find out after the fact when we wanted to have a fence installed that 24% of our property is an easement. Shaun never disclosed this to us and we are not surveyors and the plot plan was not given us at closing or explained to my wife and I or our realtor. It is crazy to think you need a 30 ft drainage easement in Indiana. I lose 15ft of my 16 ft lot on one side and 15ft in the back yard. Our neighbor also loses 15ft on the side of their house. I have spoken to a couple other couples moving in their homes and they were not told this fact either. Shame on you for not disclosing this. I think I deserve a credit on my purchase price! On top of that I have to pay for the watering and I have 24% of land I can’t use for fence or anything permanent. If the water gets that high in this easement we will all need a boat. I would like to survey the other people in this neighborhood who have installed fences if they were told in advance of this much land loss. My guess is they didn’t. ... More

The most amazing part of the homebuying experience was the mortgage broker Randy. He was amazing. The home inspection process also went well. We are pleased with our home.

Best prices in the area.

Love the new home. Friendly support group

Lack of communication, poor craftsmanship but asking for repair of poor craftsmanship leads to even poorer craftsmanship with no concern of Lennar

I wanted to send a personal Thank You! to recognize the exceptional customer service in our new home purchase & build experience. The team of Todd, Aaron, and Samer were fantastic, responsive, and just generally good people to work with. Just an all-around great experience with Lennar! We really loved our last home and so many memories and felt sad about leaving. A couple of hours over here…and we didn’t want to go back. I think that says it all.

Every experience i've had with my new Lennar home has been amazing. it's all been very easy and everyone has been super helpful and responsive.

The builder did a nice job building the home. As with any new construction there are follow up issues. Those issues are not handled expeditiously and it is difficult to even talk with someone, whom to ask and where to go.

Great experience with Lennar Always responsive when I have questions

new home owner in copper stone

Lennar worked with buyerin providing best experience in home purchase and building.

Fantastic experience until signing of purchase agreement. Communication from Lennar new home sales consultant was primarily limited, ambiguous and reactive throughout the building phases. Issues prior to closing left incomplete with no follow up. Construction issues discussed on closing day remain outstanding after two months. Warranty service items are not readily available for homeowners to view once submitted. Warranty service items slow to be resolved.

Before closing, get all help you need and ask questions about everything you want to know because if you call for help , they will tell you they can’t help you after closing. Having issue with my ring and Schlage no one available to help. Having issue with air conditioner

I believe anytime there is a problem, lennar will make it right.

I believe some of the basic reviews were missed by review team. Even after identifying several issues during the walkthrough, some of them had not been fixed appropriate. Otherwise, entire sales process was fantastic.

Sub work was poor for painting and finishing. Our saving grace was Alan. He cleaned up the issues for us. Lennar title was difficult to work with. Would go with a back on the loan.

Great house terrible customer service. Tammy wouldn't talk to us regarding our closing cost. Dishwasher had to be replaced, the fridge hasn't worked for a month and the microwave had to have the fan replaced. I battle geese leaving waste on my driveway and yard. This is a huge health hazard. Like I said love the house but now have to live in conditions that I didn't ask for and not getting help with. There were 75 geese that were counted in my yard over the last weekend. Please help me enjoy my new house. My neighbor has an infant that she has to stroll through ALOT of droppings just to take her child for a walk. ... More

The purchasing experience was great. While the house was under construction though was not so good. We had a couple issues arise that were not addressed properly and then we were ran around in circles trying to figure out what was going on. Then the week before closing we did a walk through and it was a mess. Things were not finished and needed a little more work. This should have been a finished product but was not. They said it would be finished before closing but was far from finish at closing. By far out of the 3 houses we had built this was the worst process we have been through. Total lack of care or ability to complete their job. Now after we closed they have made efforts to get things done that we were told would be done. We had a cabinet that was to be replaced on order so o don’t hold that against them. Overall not a great experience. ... More

Multiple Service Request. Electrical, Irrigation Leak, Plumbing Leak that flooded the complete home. Newest Service Requests are Roofing Caps browned off and Mortar joint missing the Mortar. Only been here six weeks and have been living thru warranty repairs the whole time. Finish paint and caulk is very bad. Three different doors that need adjusting or weather stripping.

Everyone we talked with and helped us out with the process. Randy our mortgage loan officer. Josh and Justin were great to work with too.

A very efficient and thorough process!

Cheap material used to build the home Rude and non professional staff ( at the building site)