Lennar Reviews in Indianapolis, IN

I got to experience the building of the house. There are issues I experienced during my build. First issue would be the siding being installed as though they were shingles and not staggered like it should have been. Second would be the flooring being installed the same way! There was a stair step pattern. Flooring should've been sporadically staggered. Neither the siding nor the flooring was corrected. Third issue would've been kitchen countertop installed properly, but then a few days later was cracked. Andy resolved that issue and had the countertop replaced. Fourth issue would've been kitchen cabinet gouged while being installed. Andy also resolved that problem as well. Replacing the cabinet entirely. Fifth issue was watching the trim guy beat trim so hard over doorway cracking it and leaving it. Then painters come behind him and try to cover it up with filler and painting over it. And Andy also resolved that by having the entire trim over the door replaced. Sixth issue would be someone gouged the flooring in the bathroom. Issue was corrected. The seventh issue would have been pipe going to the furnace that was in line of walking directly into as you going through the doorway. Issue was resolved pipe was turned away. I also walked through several other homes being built, and the issue was in those homes as well. The worst part of the experience would have been the painters. I'm not sure which is worse the trim guy or the painters. There are runs all throughout the trim in the house. Overall, if it had not been for Andy and Brent these contractors just do whatever they want and leave it. 90% if not more are non-speaking English. I downsized from Dave Sego quality built custom home to Lennar. This was very painful to watch throughout. I would say these are nice starter homes for young couples. But if you are wanting quality, I would say do your homework first. Thanks again to Andy and Brent for being professional in handling the issues at hand not once did neither one get upset nor myself. ... More

We only met the construction manager after we closed, and did a brief walk around, I believe that he did address the issues our individual inspector noted during the build process. Dominique Peck, Sales Consultant, was excellent. She was always very responsive to our many questions. Jackie Dearmond, Concierge, was quite responsive to our questions and in providing necessary information needed all the way to our closing date.

Some things they are great a few other things they need to work on like the day we closed escrow the person that did the walk through NEVER called us back even after we Text him twice but other people like Ryan in the sales office is the BEST.

I have been pleased with my Lennar home, with minor exceptions—the Refrigerator was an unfortunate choice which I tried unsuccessfully to exchange for what I wanted. I did buy a new one for $1200. The toilet paper holders were practically unusable. I replaced those for less than $100 including labor. The experience with the Mortgage company was unpleasant and I wouldn’t recommend it to anyone.

Overall it was a really good experience!

Too many emails. Shortcuts taken on…wiring, fans, lighting, trim/drywall. Response to our concerns had been positive. Not enough heating/ ac vents around the house…cold spots and hot spots. All personal we’ve felt with have been very helpful, sympathetic, and friendly.

Very fast to respond to any issues that arise which is a breath of fresh air

It is 1st time to buy from LENNAR, very good experience. Look forward for the future opportunities

My overall experience with lennar was great and I am very happy and satisfied with the house. Victoria on the other hand made me feel stupid and as if I was wasting her time and was very rude toward me and my real estate agent. Countless times she would make comments making me feel less intelligent and she almost made the deal fall through several times throughout the experience. She also made several comments that were extremely unprofessional towards my real estate agent. Victoria would be a serious issue in my opinion for future sales and without her in the process this would have been one of the best experiences. ... More

Overall, things have been great. My only real concern has been once we closed, all the people we heard from disappeared. Lennar is a big company, I was hoping there was perhaps a single local number, perhaps even a local person, we could call with issues, questions. Now, not sure what I do or who I call. But overall, so far, love the place!

Everyone has been very helpful all along the way. We especially appreciated accommodating a major last-minute change. Chris has been wonderful in dealing with problems as they arise.

Buying the house with Lennar was great but after buying the home you don't have much support from the team and you have a lot of companies calling you to let you know they are from Lennar and offering you services to pay.

We bought this home as a second home to beat the heat of Florida Summers. Lenard’s people are caring and want to resolve issues. We have experienced some things we have not seen before in other 7 home we have owned. Our plumbing in half the house backed up after 3 weeks, floors have major dips in them and light is showing under front door threshold. Things I believe will get straightened out. Just kind of a pain. The house looks nice and will ultimately do, for why we bought it.

Too early to tell but everything looks great.

Everyone was very through during the showing, buying and closing process.

Scott and Josh have been very good to work with

Our sales person, Dominique, was absolutely incredible. If I had an issue, I could call or text her on her day off, on a holiday, or whenever and she took care of things right away. She was the highlight of our buying experience. There were several things on our punch list and Lennar took care of most of them in a timely manner. Some things I had to wait a little longer, but I am happy with their responsiveness overall. I would buy a Lennar home again.

Townhome had all the features as promised, but the promised amenities in the community is nowhere to be seen. No communication on that from the developer or lennar

Our salesperson Viet was awesome to work with! He made the buying process easy. Lennar Mortgage was not so easy to work with. The incentives that came along with buying and financing through Lennar Mortgage were questionably worth it. I basically had to hold their hands through getting our closing disclosures setup correctly. When we did the walkthrough, we felt a little rushed and weren’t able to be as picky as I wanted to be. They also missed fixing some things we identified with blue tape. I also noticed some spots where the tape was clearly just removed and the drywall or trim defects weren’t resolved. There is a 1 time in the first year drywall repair they offer, so I intend to be very picky during that, since I couldn’t be during the pre-closing walkthrough. As far as post sale stuff goes, they have resolved all of our warranty claims up to this point in a timely manner. ... More

Response althrough the processes was great.officials were friendly and always ready to help. Necessary things were done to make a buyer settle with ease. However I nearly missed my home because of strigent requirements by Lennar on loan. Let you loan procedures have human face.

Things went smoothly…but too much email contact. Could not determine what might be important and what was additional marketing.

I’ll write review when all issues have been fixed

We were able to tailor our house to meet our current needs

Everything went smooth all the way!

We had a nice experience with Lennar, would be appreciated more flexibility on changes that impact our lives in the new home. The company does not have flexibility at all to do changes even if you are willing to pay.