Lennar Reviews in Indianapolis, IN

It is 1st time to buy from LENNAR, very good experience. Look forward for the future opportunities

My overall experience with lennar was great and I am very happy and satisfied with the house. Victoria on the other hand made me feel stupid and as if I was wasting her time and was very rude toward me and my real estate agent. Countless times she would make comments making me feel less intelligent and she almost made the deal fall through several times throughout the experience. She also made several comments that were extremely unprofessional towards my real estate agent. Victoria would be a serious issue in my opinion for future sales and without her in the process this would have been one of the best experiences. ... More

Overall, things have been great. My only real concern has been once we closed, all the people we heard from disappeared. Lennar is a big company, I was hoping there was perhaps a single local number, perhaps even a local person, we could call with issues, questions. Now, not sure what I do or who I call. But overall, so far, love the place!

Our salesperson Viet was awesome to work with! He made the buying process easy. Lennar Mortgage was not so easy to work with. The incentives that came along with buying and financing through Lennar Mortgage were questionably worth it. I basically had to hold their hands through getting our closing disclosures setup correctly. When we did the walkthrough, we felt a little rushed and weren’t able to be as picky as I wanted to be. They also missed fixing some things we identified with blue tape. I also noticed some spots where the tape was clearly just removed and the drywall or trim defects weren’t resolved. There is a 1 time in the first year drywall repair they offer, so I intend to be very picky during that, since I couldn’t be during the pre-closing walkthrough. As far as post sale stuff goes, they have resolved all of our warranty claims up to this point in a timely manner. ... More

Things went smoothly…but too much email contact. Could not determine what might be important and what was additional marketing.

Overall, good experience with sales and customer care team. Not sure I would ever use the loan servicer directly through Lennar again as they were not great but everything else went smooth and we love our new home.

Overall good experience. Utility information provided but could have been better explanation at closing or a one piece handout as to what to do and who to contact. Workmanship satisfactory with responsiveness to issues very good.

Experience staff very knowledgeable. Contractor manager kept me informed on the process. There's still touch up that needs to be done but overall it's a decent community to live in.

After our move in we discovered a major leak behind the wall between two bathrooms - the two needed redone and Jason with Customer Care was on top of the entire project and very responsive in seeing everything was done and done well. He even called in a mold mitigation specialist to make sure everything was clean and safe. While we were not happy with the need for the mitigation, we were extremely happy with Jason. He is the best and always cheerful.

I will have a clearer opinion after the year.

We were living far from the home as it was being built and Lennar kept us updated and sent photos of the building process every week. The home is well built, things that needed attention were handled quickly, Everything is working great.

They kept us up-to-date on our building progress and what to expect in very difficult times.

Curt in sales, JT, and Josh in responding to issues are outstanding

They work efficiently and expeditiously

Sales agent was great...Orientation was well done.

Be sure to have your agent with you on walk thru

Trust worthy and good experience.

The value of Lennar is great. We have had a few issues which have been resolved quickly. The sales team is great. Viet was very helpful and kept us updated throughout the process of our build w pics.

We love the home and the floor plan. They are very good at fixing issue's. The biggest problem is the whole house vibrates. Lennar went cheap on floor joists and braces and the slightest movements cause vibration, shaking and vibrating. We can feel the washing machine on spin cycle anywhere in the house, including the garage. Wish they would've braised the house better to deter vibration and shaking.

Lennar seems to be everywhere around here. That being said, there are many positives to purchasing a Lennar home: attractive designs, functional and attractive interior spaces, many inclusions that are extra with other builders, nicely landscaped communities, helpful ( for the most part) staff. On the whole, Lennar homes are a good value for the price. We are happy with our new home. The down side to purchasing with such a large company is you won’t get personal attention when something goes wrong, and there are limited opportunities to customize.

The above Processes went very well and supportive. Coming from out of state Lennar made it flow well. Thanks!

Lennar houses are worth of the money. However, their system of dealing with customers is horrible. No central / nodal person. Nobody owns the responsibility of dealing with customer. You will be runnig from pillar to post in resolving the issues without proper direction. In nutshell it is a nightmare in dealing with Lennar. But their prices are reasonable.

Ask lots of questions and keep pushing for updates. We were building from 1000 miles away and unable to see how things were going. The weekly update videos were not helpful. Get a 3rd party inspection, we found roof issues but they were handled. My kitchen island countertop was scratched when we took possession, they replaced with another scratched one, but have agreed to replace again, 3rd times a charm? We had a water leak under bathroom sink first day. My kitchen sink had a large dent on it on closing day, so while movers were moving plumbers were changing out sink (that should obviously have been replaced prior). Our irrigation sprung a leak the day they tested it, they agreed to fix and that was a month ago...Lennar is very quick to respond. But we have had several issues since move in. I believe their goal is quick response to issues found. However, those issues could have been avoided. ... More

The process of purchasing the home with Lennar was great, it was quick and easy especially since it’s a brand new home. Once moved in, everything also ran smoothly ( only ran into two problems, AC and toilet) so far. The team were very responsive to the issues and fixed it right away. The quality of workmanship however was hoping a better quality ( not too bad but wish it’s better, expecting more). Be aware of the walk through and issue. Make sure to resolved before closing ( I missed a few things that didn’t realized till it all done. Overall, I still think Lennar is a good home builder. ... More

Employees of Lennar have been great to work with. Lennar's opportunity is to use some better quality when it comes to door and trimming out the home. Need more attention given to detail.