Lennar Reviews in Indianapolis, IN

Our sales person, Dominique, was absolutely incredible. If I had an issue, I could call or text her on her day off, on a holiday, or whenever and she took care of things right away. She was the highlight of our buying experience. There were several things on our punch list and Lennar took care of most of them in a timely manner. Some things I had to wait a little longer, but I am happy with their responsiveness overall. I would buy a Lennar home again.

We were able to tailor our house to meet our current needs

We had a nice experience with Lennar, would be appreciated more flexibility on changes that impact our lives in the new home. The company does not have flexibility at all to do changes even if you are willing to pay.

I have not had much issues.

PROS: Excellent workmanship/finishing skills. Value for money CONS: Make sure to get a realtor to help keep the construction managers in check.

At first it looked cumbersome cos you got to send and send documents to prove your trustworthiness. At last I got it. It's all about perseverance

Lennar has made the home building/buying process go very smoothly overall. The sales consultant was easy to work with and communicated well. The home was built on schedule and the home orientation procedure was excellent. Lennar has been very responsive to what few issues have come up since closing and move in.

Lennar is very supportive. Helps buyer with all processes from start to finish with knowledgeable and experienced staff. Patient. This is a tough market to analyze value received for money spent. Would have preferred to have been given a choice regarding kitchen appliances and toilets. We can't compliment more regarding their overall employee skills.. They take pride in their Company!

Am so happy nice cool place

Sales office with Curt and Staff

We are very happy with our new home. The process went smoothly for us. We had a few things that needed correcting and it was taken care very well. it did not happen as quick as I would have liked but the work was done to my satisfaction and i was pleased with the workman ship. Cory has stopped by my home as he was driving thru the neighborhood to check and make sure everything was done to our liking so i really appreciated that. The same for Viet

Our issue with workmanship has to do with finishes on woodwork, cabinetry interiors, laundry room lack of cabinetry/sink, water lines from water tank being exposed and invasive in laundry room, poor finishes where pipes go into floor or through cabinets, lack of waterproof paint in bathrooms and kitchen, bathroom floors not being “upgraded” (our understanding was tule floors), low quality paint, non existence of towel holders anywhere (should be standard in all bathrooms). 10x10 patio is inadequate. No ability to upgrade anything. Requirement to keep trash cans in garage is ridiculous as during spring and summer months the trash smell will be unbearable. ... More

On the whole we love the house. Bedroom walls do not stop sound as much as they should between rooms and the bathroom.

The overall experience was good. We ran into delays but that’s expected. The sales staff was great, the customer care experience post closing has been great. The construction manager was average as he was not as detailed and peculiar as needed (thus resulting in lots of fixes afterwards). The worksmanship of the subcontractors used are average, could be better. However, any issues we’ve had since closing, they’ve addressed with no argument so that part of customer service is superb.

It is 1st time to buy from LENNAR, very good experience. Look forward for the future opportunities

My overall experience with lennar was great and I am very happy and satisfied with the house. Victoria on the other hand made me feel stupid and as if I was wasting her time and was very rude toward me and my real estate agent. Countless times she would make comments making me feel less intelligent and she almost made the deal fall through several times throughout the experience. She also made several comments that were extremely unprofessional towards my real estate agent. Victoria would be a serious issue in my opinion for future sales and without her in the process this would have been one of the best experiences. ... More

Overall, things have been great. My only real concern has been once we closed, all the people we heard from disappeared. Lennar is a big company, I was hoping there was perhaps a single local number, perhaps even a local person, we could call with issues, questions. Now, not sure what I do or who I call. But overall, so far, love the place!

Our salesperson Viet was awesome to work with! He made the buying process easy. Lennar Mortgage was not so easy to work with. The incentives that came along with buying and financing through Lennar Mortgage were questionably worth it. I basically had to hold their hands through getting our closing disclosures setup correctly. When we did the walkthrough, we felt a little rushed and weren’t able to be as picky as I wanted to be. They also missed fixing some things we identified with blue tape. I also noticed some spots where the tape was clearly just removed and the drywall or trim defects weren’t resolved. There is a 1 time in the first year drywall repair they offer, so I intend to be very picky during that, since I couldn’t be during the pre-closing walkthrough. As far as post sale stuff goes, they have resolved all of our warranty claims up to this point in a timely manner. ... More

Things went smoothly…but too much email contact. Could not determine what might be important and what was additional marketing.

Overall, good experience with sales and customer care team. Not sure I would ever use the loan servicer directly through Lennar again as they were not great but everything else went smooth and we love our new home.

Overall good experience. Utility information provided but could have been better explanation at closing or a one piece handout as to what to do and who to contact. Workmanship satisfactory with responsiveness to issues very good.

Experience staff very knowledgeable. Contractor manager kept me informed on the process. There's still touch up that needs to be done but overall it's a decent community to live in.

After our move in we discovered a major leak behind the wall between two bathrooms - the two needed redone and Jason with Customer Care was on top of the entire project and very responsive in seeing everything was done and done well. He even called in a mold mitigation specialist to make sure everything was clean and safe. While we were not happy with the need for the mitigation, we were extremely happy with Jason. He is the best and always cheerful.

I will have a clearer opinion after the year.

We were living far from the home as it was being built and Lennar kept us updated and sent photos of the building process every week. The home is well built, things that needed attention were handled quickly, Everything is working great.