Lennar Reviews in Indianapolis, IN

I had a very good experience with my Lennar representatives .

Lennar team did a really great job beginning from New Home Consultant right up-to closing agent. Constant updates and great workmanship. Thanks team Lennar !

It was a smooth process. Everyone involved was great!

Overall, we are happy with our home mainly because we love the location and the neighborhood is very safe and quiet. On the other hand, the build quality, in my opinion, is very poor. We have had countless issues after being in our home for only 6 weeks. These include very poor interior paint quality with a total lack of attention to detail. Also, the guest bathroom tile work has to be completely redone due to terrible workmanship. French doors have been replaced due to improper installation and finishing. An outdoor vent cover has come loose and is waiting to be replaced. Then there is the cabinetry throughout the entire home. Absolutely the worst! Cheap, doesn't even begin to describe the quality of the cabinets that we installed in our home. Not a single door or drawer is straight, one cabinet is cracked, hardware is uneven and every single seam needs touched up. Don't get me started on the quality of the dishwasher that was installed... I've seen better in college campus apartments. ... More

I have been disappointed in the workmanship in my home as you can see I have not rated you, very highiy

Getting repairs done after move in was a bit of a struggle, after a higher up from Lennar stepped in, it was taken care of immediately. We love are home! Paula in sales office was great, always returned calls and answered all questions!!!

The workmanship in the entryway of the front door was poor. The front door wouldn’t open all the way and I had to advocate myself to get it addressed. The first attempt at resolving the issue was sloppy. Then the construction manager stopped replying to my messages. I then had to find another Lennar representative who would help me. Hopefully the warranty manager that I am working with now will resolve the issue but I currently have a front door that doesn’t open all the way.

I had very hard time with Lennar sales person and Mortigage people ,they are not co-operative and they will not include any upgrades,we have to go with their recommendations , so f you want smooth process I will not recommend Lennar homes at all .

After our move in we discovered a major leak behind the wall between two bathrooms - the two needed redone and Jason with Customer Care was on top of the entire project and very responsive in seeing everything was done and done well. He even called in a mold mitigation specialist to make sure everything was clean and safe. While we were not happy with the need for the mitigation, we were extremely happy with Jason. He is the best and always cheerful.

The entire Lennar team I interacted with during the process were fantastic. They listen to me, care about my satisfaction with my new home and promptly resolved my issues.

It would go a long way if the process after closing was better explained, not clear at all. Punch list is a joke, because it isn’t done prior to close and then you have to chase to get them done. Love the floor plan and the neighborhood, Lennar not so much! Very disappointing process all the way around.

The up front contacts and salesmanship were very good; the financial support process was quite poor; the construction is average with many nice features but too many punchlist items to work through; the HOA is pricey and not helpful at all; the landscaping is average; great community and location however; people are almost all friendly and responsive.

Pretty good experience. We are upgrading a couples items in the home.

My wife and I have never had the experience of building a new home. Our experience with Lennar has been so very good. They answered all questions honestly and quickly from the outset. They kept us abreast of the progress in being made through the communication with Debra and Vince. After moving in, our issues were addressed promptly and efficiently. For us, we valued the fact that we had to make no decisions about counters, flooring, bathroom tiles, or anything. If you want that, Lennar is not for you. For us, it was the right fit and we could not be happier with the final product.

Sales person was terrible with unprofessional attitude and manner No update about the progress, never heard back from him the moment we paid the deposit.

Had a lot of homes constructed at one time which lead to a few issues still unresolved. Like the home, but follow up on unresolved issues and communication could be better. Multiple no shows on warranty items in less than a month in the home.

Both were attentive caring Knowledgeable They built a great home

Actually purchasing the home was a great experience. Felt like we were always involved and updated. Home was built very quickly and generally we love the home. Our issues started immediately though and there have been many problems we have found over the first month. Some of the issues have been resolved and some we are still waiting for a response from Lennar on when these issues will be fixed. Being a brand new home and for the amount we spent on the home would expect a much higher quality of work and quality control process from the builders before they ever let us move into the home. Lennar has dealt with most of the issues its just a waiting game on when they will show up and get things resolved. Happy with home but people constantly at the house to fix issues is not a great look. ... More

Any time you do something new there is always somethings that you need to learn. This was our first new build home and Kim made the learning curve significantly less steep for us. She was extremely responsive, easy-going, and knowledgable even in the areas that she didn't service directly. We couldn't help but be thankful she was in our corner throughout the process.

I am totally impressed with the quick response from the Lennar team leaders.. When I have an issue, they are on top of it!!! I live comfortably and proud to own my Lennar home, please check them out.. you will be impressed.. I feel I am on a long vacation

So far the experience has been mediocre at best. A multitude of problems and nothing gets resolved quickly. Follow up to see what action was taken of if an action is take is slow or non-existent. You do a virtual visit and then never hear have a follow up on what is being done. it has been frustrating- they need to be more responsive and communicate on a regular basis rather than having to chase them to find out when/what is being done.

Dealing with the sales person was difficult. She told us the house will have a few things and then on closing they were asking more money for the things that should be included. They did not allow us to move the data points around the house and did not allow us to add more data points in rooms where it was needed. We found the process difficult and not to our full satisfaction. We are planning on getting extra work completed after closing. If you plan on getting a Lennar home make sure you are in touch with the project manager to be sure the process is going according to plan. The sales person would not even allow us to talk to our project manager. We were not satisfied with the process. ... More

There was little or no stress in the entire buying process. It was fun to watch my new home being built. Since I moved from out of state, the initial purchase details where done online without a hitch.

I was moving to a Lennar home from out of state and my new home rep and construction manager kept me updated throughout the home building process. They were both very responsive, knowledgeable and helpful. The home itself is great, tightly built and has lots of cabinet space (I wish I had a linen closet, though). I’m very happy with my new home!

We really love our Lennar home. We were very thankful for the weekly updates as the home was being built and our questions were answered promptly. Overall we are very satisfied with our Lennar home.