Lennar Reviews in Indianapolis, IN

I liked the Lennar staff that I dealt with during this process. A couple things of note: 1. The "everything's included" concept is pretty nice but was disappointed in some parts of the execution. Pros: no stressful process of picking out finishes. Some nice features I would not have had otherwise like the gas fireplace and flex room (my office). Cons: All finishes/colors very neutral and not much character (I understand why they do this). Poor materials in some cases with no option to upgrade (cheap carpet and paint, painted door hinges and crack and pop when opening/closing doors). Strange decisions on things not included (water softener - who doesn't need one?, not finishing the drywall in the garage - it is half complete anyway to meet city code). 2. My two warranty requests were fairly unsatisfactory. One simple request to adjust doors that would not close took two visits to complete. One major request to fix a cracked sump line was closed without fixing the issue. A third party made the repair - very disappointing. 3. Using Lennar Mortgage was a pain. Daily emails with information that was not essential in many cases. Difficult to keep things straight. Need to streamline communication. ... More

Quality houses at reachable prices.

The day before closing, all of the small details had been taken care of and our house was move in ready. The building team was so conscientious.

I had a Great experience with Lennar

Lennar homes are tasteful and good looking, they are built with quality materials and lennar staff especially Dale Balta is very responsive and professional

Communication and updates before the closing date.

Quick easy process from home selection to closing. Completion of construction seemed rushed leaving details for quality workmanship in question. Lennar customer service is quick to respond to correct detail errors.

Curt was very knowledgeable and helpful.

They build smart and modern houses

Overall experience started off very rocky. It ended pleasant but it could have been better. Lennar needs work on customer service and making sure the customer feels welcomed. Also, there were a lot of things not done correct, or finished on my home. Currently waiting on things to be fixed or replaced.

We were very pleased that our sales rep, Laura, kept us informed as the build progressed via e-mail and phone calls. She frequently included pictures from the build site.

Fit and finish for a upgraded home with everything included was poor. Follow through on commitments is poor as well.

Got two issues with in 2 months. One of those issues fix is not satisfactory.

-internal paint job; our realtor even commented it was the worst new build paint job she is ever seen -Still have electrical issues -dents in doors and walls, feels like a newer apartment instead of a brand new house we get to be excited to move into. - neighbors have severe drainage issue and their slabs have to be torn up.

Everything is good and they are so nice

Horrible buying experience, a nightmare dealing with the loan side. Paperwork a mess, not responsive, when responsive being combative.

Microwave plate broke, No body came to see, outside door not sliding

We loved much they communicated throughout the process and how easy they were to contact if there were any questions or issues.

Thanks Kelly and Jason for always providing updates and being so responsive! You both made the home buying process so easy

Dominique is our home consultant. She helped with all details and the home buying process was very smooth.

Put in a work order for repairs and repairs was done ✅ right a way

With Lennar Everything is included

Lennar is very supportive. Helps buyer with all processes from start to finish with knowledgeable and experienced staff. Patient. This is a tough market to analyze value received for money spent. Would have preferred to have been given a choice regarding kitchen appliances and toilets. We can't compliment more regarding their overall employee skills.. They take pride in their Company!

Satisfactory,Lennar are doing great job.

Quality of materials is not great compare with my first home with Lennar. I am not happy with value of the price paid.