Lennar Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Lennar.
Read all 567 verified reviews from homeowners that built a new home with Lennar in the Indianapolis area. Indianapolis homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Indianapolis Area
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Customer Reviews
We have been very frustrated.
- Chris G.
- Verified HomeBuyer
- July 05, 2023
- Whitestown, IN
Multiple Service Request. Electrical, Irrigation Leak, Plumbing Leak that flooded the complete home. Newest Service Requests are Roofing Caps browned off and Mortar joint missing the Mortar. Only been here six weeks and have been living thru warranty repairs the whole time. Finish paint and caulk is very bad. Three different doors that need adjusting or weather stripping.
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Lennar - I hated my experience with Lennar and will never tGo through
- Parmsukhveer K.
- Verified HomeBuyer
- January 18, 2022
- Brownsburg, IN
I hated my experience with Lennar and will never t Go through this again! The lack of communication, the issues with closing, and all the little details and problems in my home like it all not being cleaned by my celebration walk. The carpets were t vacuumed, none of the windows were cleaned, scratches in my stainless steel sink as well as a dent in my refrigerator. Paint all over the breaker box. Leaves and dirt in my garage. Stains on the concrete in the garage. Almost every corner in my house is cracked. As well as the master bathroom shower. Even the doors/ walls and corners of my ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Minimize to the Maximum for Top Dollar
- Boyd H.
- Verified HomeBuyer
- September 25, 2019
- Fishers, IN
Lennar prides themselves as a production home builder to a point where their approach to a home is to build as many homes with the minimal quality and maximum profit that they can get away with legally. Where the buyer and/or potential home owner is simply writing the checks - without input and concern. They set closing dates for acceptance and turnover before the work is complete and/or inspected. They leave behind many conditions of Non-Conforming work like dead trees, code violations, grading problems and leaking roofs / insect infiltration to name just a few. There is nothing in their ...
Lennar responded:
Hi Boyd, thank you for sharing these comments about your experience. We are very sorry to hear about the difficulties you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Extremely poor quality, no consistency
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Westfield, IN
I will never recommend Lennar home to anyone as house qualy is extremely poor, no consistency, bad materials used
Lennar responded:
Thank you for your feedback on your recent Lennar home purchase. we are sorry to hear we did not meet your New Home expectations. We hope that moving forward we can change your sentiment towards a more positive one. If you have any questions or outstanding warranty issues, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Not satisfied with purchase
- Kamana J.
- Verified HomeBuyer
- January 24, 2023
- Carmel, IN
I am not happy with the LENNAR. We had hard time with this purchase with Lennar. Specially the loan officer. He provided the incorrect information in disclosure. And he blamed us not reviewing the document. And later for another disclosure he did mistake on estimated closing cost and we I had to dig into email to prove he did mistake as the disclosure does not matching with what he said to us over the email. I am very upset with the response I have received from Lennar.
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Do not build here
- Anonymous
- Verified HomeBuyer
- November 15, 2022
- Carmel, IN
If you’re looking for an over priced home with no adds this is your spot. Keep your expectations extremely low if you decided to build in Troy Estates .
Lennar responded:
Hi and thank you for review. We are sorry to hear this. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
We’ll meaning builder with low quality
- Deborah M.
- Verified HomeBuyer
- September 06, 2022
- Westfield, IN
Like any new build there are sometimes are a few issues here and there that need to be corrected and the builder will stand behind those issues in this case there is a lot of things in place with the company to get you to tell them what’s wrong so that they can come back and take care of it the only problem is their systems keep crossing and the right hand does not know what the left hand is doing it’s been a very bad process so far and the quality of work on chip has been much less than in the past with this builder
Lennar responded:
Hi Deborah, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home. If there are any issues that have not been addressed or still pending, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Lennar - We don’t have good experience with Lennar and will not refer
- Rajiv B.
- Verified HomeBuyer
- July 15, 2021
- Greenwood, IN
We don’t have good experience with Lennar and will not refer any one
Lennar responded:
Hi Rajiv, thank you for the review. We are sorry to hear about your disappointment and the poor experience you mentioned. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
from day 1 day of closing till now
- Dhaval P.
- Verified HomeBuyer
- October 23, 2024
- Westfield, IN
issue #1 Day of closing plan was not discussed or no one contacted us cause they had wrong number in system despite 10 emails to correct in systems, also not only that they just put that on saying we were late take key from here and have fun.. Issue #2 came to find out mold pre exits issue and they did handle well to resolve all though time we loose did not got reimburse cause they fixed it in timely manner how that make sense when you are buying brand new home and have to deal with this all
Lennar responded:
Thank you for sharing your feedback, Dhaval. We sincerely apologize for the issues you have experienced with your home purchase. We understand how frustrating it can be to deal with communication errors and unresolved issues, especially when purchasing a new ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor quality of work. Unhappy
- Angela S.
- Verified HomeBuyer
- June 25, 2024
- Indianapolis, IN
I feel cheated and misled
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Owner
- Anonymous
- Verified HomeBuyer
- October 24, 2023
- Westfield, IN
Don’t make the same mistake as I did go with a different builder.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Not all warranty and build quality issues are resolved
- Kar L.
- Verified HomeBuyer
- November 11, 2022
- Bargersville, IN
I'm half year into my new Lennar home. Despite being promised that workmanship and quality issues will be taken care off, they did not fully deliver. There were multiple issues from day one. Most of which are dealt with. Nevertheless, Lennar were content and insistent of leaving simple things such as incorrect installation of dishwasher unfix, which speaks heavily about their lack of professionalism of some of their employees. Dissappointing and appalling.
Lennar responded:
Hello Kar and thank you for taking the time to write this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and the responsiveness of the customer care team in your first six months of ownership. If there are still any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Not at all recommended and very frustrated
- Anonymous
- Verified HomeBuyer
- July 26, 2022
- Westfield, IN
I had very hard time with Lennar sales person and Mortigage people ,they are not co-operative and they will not include any upgrades,we have to go with their recommendations , so f you want smooth process I will not recommend Lennar homes at all .
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Extreme Buyers Remorse! Avoid at all costs!
- John W.
- Verified HomeBuyer
- June 10, 2022
- McCordsville, IN
From the beginning we have had nothing but problems, and the problems just continue. The sales process was the only part that was smooth. Throughout the build process we were continually lied to, mislead, and given empty promises. We had to fight to get things that were promised during the sales pitch. The construction manager regularly gave us the wrong information and just blatantly lied about updates and progress of certain things. The quality of the trades is WAY below substandard and unacceptable. The overall quality of our home is embarrassing. There was no accountability from ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Would not build with Lennar again
- Jennifer M.
- Verified HomeBuyer
- January 13, 2022
- Danville, IN
Would not build with Lennar again
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Lennar use to have a great reputation for a builder but all has
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- McCordsville, IN
Lennar use to have a great reputation for a builder but all has changed today. They try maybe not enough workers but Lennar is not what it use to be. One reason I bought this house is because of Lennar's reputation but all has changed. Maybe this note will help them go back to the quality they use to have instead of trying to build more house than they can handle. Thank you!
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Bad customer service Bad materials quality
- Rafek A.
- Verified HomeBuyer
- December 01, 2021
- Noblesville, IN
Bad customer service Bad materials quality
Lennar responded:
Hi, thank you for this review. We are both sorry and disappointed to hear about your poor experience with customer care and workmanship in your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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