Lennar Reviews in Indianapolis, IN

From the beginning we have had nothing but problems, and the problems just continue. The sales process was the only part that was smooth. Throughout the build process we were continually lied to, mislead, and given empty promises. We had to fight to get things that were promised during the sales pitch. The construction manager regularly gave us the wrong information and just blatantly lied about updates and progress of certain things. The quality of the trades is WAY below substandard and unacceptable. The overall quality of our home is embarrassing. There was no accountability from Lennar on the work being done. Everything was slopped together as quickly as it could be and just absolutely no regard for how the finished product looks. Every possible corner was cut and the unskilled subcontractors performed with just a blatant disregard to details. When the quality of the workmanship was brought up it was met more lies and misinformation. In some cases, they agreed to address it but never followed through. And when it was brought up again as soon as a week later they acted like they have no idea what I was talking about. Every single bit of my new home has a problem and issue. The whole neighborhood has major issues. Since we have moved in, its been nothing but rework, and in most cases the results of rework is even worse than the original issue. They send the same unskilled laborers to “fix” the junk work they did originally. And to no surprise, the work is junk again. There are still outstanding issues from prior to closing that have not been mitigated, and no one wants to listen or address it. The problems range from major (structural/framing, plumbing, exterior siding and brick, concrete) to minor (paint, trim, cabinets, mailbox), it is literally everything in and pertaining to the home. Even the finishings are absolutely terrible. My 5 yr old could have produced a better product. Even at closing, Lennar found a way to screw everything up. The interest rate wasn’t locked in when it should have been, the down payment in the closing paper work was wrong and even the hoa dues built in is wrong. When we questioned the wrong down payment amount in the closing docs, the response was “we will just wire you back the difference.” This company is a joke! Do not waste your money!! Lennar is more concerned with how many homes they can build and how quickly, not how well or complete they can build them. ... More

Would not build with Lennar again

Lennar use to have a great reputation for a builder but all has changed today. They try maybe not enough workers but Lennar is not what it use to be. One reason I bought this house is because of Lennar's reputation but all has changed. Maybe this note will help them go back to the quality they use to have instead of trying to build more house than they can handle. Thank you!

Bad customer service Bad materials quality