Lennar Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Lennar.
Read all 613 verified reviews from homeowners that built a new home with Lennar in the Indianapolis area. Indianapolis homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 4.1 out of 5 stars in Indianapolis Area
613 Reviews in Indianapolis Area
Lennar in Indianapolis Area
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Customer Reviews
Not satisfied with purchase
- Kamana J.
- Verified HomeBuyer
- January 24, 2023
- Carmel, IN
I am not happy with the LENNAR. We had hard time with this purchase with Lennar. Specially the loan officer. He provided the incorrect information in disclosure. And he blamed us not reviewing the document. And later for another disclosure he did mistake on estimated closing cost and we I had to dig into email to prove he did mistake as the disclosure does not matching with what he said to us over the email. I am very upset with the response I have received from Lennar.
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Do not build here
- Anonymous
- Verified HomeBuyer
- November 15, 2022
- Carmel, IN
If you’re looking for an over priced home with no adds this is your spot. Keep your expectations extremely low if you decided to build in Troy Estates .
Lennar responded:
Hi and thank you for review. We are sorry to hear this. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
We’ll meaning builder with low quality
- Deborah M.
- Verified HomeBuyer
- September 06, 2022
- Westfield, IN
Like any new build there are sometimes are a few issues here and there that need to be corrected and the builder will stand behind those issues in this case there is a lot of things in place with the company to get you to tell them what’s wrong so that they can come back and take care of it the only problem is their systems keep crossing and the right hand does not know what the left hand is doing it’s been a very bad process so far and the quality of work on chip has been much less than in the past with this builder
Lennar responded:
Hi Deborah, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home. If there are any issues that have not been addressed or still pending, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Lennar - We don’t have good experience with Lennar and will not refer
- Rajiv B.
- Verified HomeBuyer
- July 15, 2021
- Greenwood, IN
We don’t have good experience with Lennar and will not refer any one
Lennar responded:
Hi Rajiv, thank you for the review. We are sorry to hear about your disappointment and the poor experience you mentioned. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Horrible experience
- Katie C.
- Verified HomeBuyer
- February 21, 2025
- Franklin, IN
I've been lied to continuously throughout the entire process and it's utterly disappointing that a company this large is this dysfunctional and dishonest.
Lennar responded:
Good afternoon Katie, thank you for sharing your feedback with us. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
from day 1 day of closing till now
- Dhaval P.
- Verified HomeBuyer
- October 23, 2024
- Westfield, IN
issue #1 Day of closing plan was not discussed or no one contacted us cause they had wrong number in system despite 10 emails to correct in systems, also not only that they just put that on saying we were late take key from here and have fun.. Issue #2 came to find out mold pre exits issue and they did handle well to resolve all though time we loose did not got reimburse cause they fixed it in timely manner how that make sense when you are buying brand new home and have to deal with this all
Lennar responded:
Thank you for sharing your feedback, Dhaval. We sincerely apologize for the issues you have experienced with your home purchase. We understand how frustrating it can be to deal with communication errors and unresolved issues, especially when purchasing a new ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor quality of work. Unhappy
- Angela S.
- Verified HomeBuyer
- June 25, 2024
- Indianapolis, IN
I feel cheated and misled
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Owner
- Anonymous
- Verified HomeBuyer
- October 24, 2023
- Westfield, IN
Don’t make the same mistake as I did go with a different builder.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Not all warranty and build quality issues are resolved
- Kar L.
- Verified HomeBuyer
- November 11, 2022
- Bargersville, IN
I'm half year into my new Lennar home. Despite being promised that workmanship and quality issues will be taken care off, they did not fully deliver. There were multiple issues from day one. Most of which are dealt with. Nevertheless, Lennar were content and insistent of leaving simple things such as incorrect installation of dishwasher unfix, which speaks heavily about their lack of professionalism of some of their employees. Dissappointing and appalling.
Lennar responded:
Hello Kar and thank you for taking the time to write this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and the responsiveness of the customer care team in your first six months of ownership. If there are still any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Not at all recommended and very frustrated
- Anonymous
- Verified HomeBuyer
- July 26, 2022
- Westfield, IN
I had very hard time with Lennar sales person and Mortigage people ,they are not co-operative and they will not include any upgrades,we have to go with their recommendations , so f you want smooth process I will not recommend Lennar homes at all .
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Would not build with Lennar again
- Jennifer M.
- Verified HomeBuyer
- January 13, 2022
- Danville, IN
Would not build with Lennar again
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Lennar use to have a great reputation for a builder but all has
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- McCordsville, IN
Lennar use to have a great reputation for a builder but all has changed today. They try maybe not enough workers but Lennar is not what it use to be. One reason I bought this house is because of Lennar's reputation but all has changed. Maybe this note will help them go back to the quality they use to have instead of trying to build more house than they can handle. Thank you!
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Bad customer service Bad materials quality
- Rafek A.
- Verified HomeBuyer
- December 01, 2021
- Noblesville, IN
Bad customer service Bad materials quality
Lennar responded:
Hi, thank you for this review. We are both sorry and disappointed to hear about your poor experience with customer care and workmanship in your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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