Lennar Reviews in Indianapolis, IN

Final punch work wasn’t completed , I’ve spoken to the Super and have received promise of completion soon we’ll see .

I love my home and I hate the fact that I live across the street from a new Lennar Town Home that someone is using like a Hotel.They have 10-12 renters at one time living there that move in and out every few weeks or so.I was never told this or I would have found a better location.I gave you overall poor scores due to this and at some point I will sell this home and go find a new home.

follow-up on outstanding issues has been horrible

Great people to work with, very responsive to issues. Love the "It's included" concept.

Responsiveness: Not Lennar's fault but we have items outstanding for repair and due to the Covid-19 crisis Lennar is not doing any in-home repairs. Hopefully when this virus thing blows over the repairs needed will be completed. Lennar continues to build and sell houses so the number of repairs people will need continues to grow. Materials seem to be a good value relative to the price paid but workmanship could have been better. To Lennar's credit they repaired or committed to repair the things we could see.

Overall, we are very pleased with our home! We have had a few issues with repairs after we moved in. Our Ring doorbell has not worked properly - we've been in the house for 4 months. They have come and replaced it twice now and it is still not working. We are waiting for the electricians to be back in the office(out of office due to COVID-19) to see if the electrical needs repaired.

My review is still incomplete at this time. The quality of the driveway is completely unacceptable and is the reason for my low rating on quality of workmanship. The driveway was poured at 26 degrees on November 13th and I believe that it froze before concrete had cured to achieve a necessary strength. Overall we had a mild fall and there numerous days the concrete could have been poured at a much warmer temperature. It has numerous cracks, chips, pock marks, smears and is very off colored. No other driveway in the neighborhood has an appearance that is even close to my driveway. I currently have a work order submitted for the driveway and am waiting to hear what the next steps are. If the driveway is replaced I would definitely change my rating as the quality for the rest of the house appears to be generally quite good. ... More

We do like our new home, but you do and will feel the subcontractors build .. this home could be called a custom, but nothing close .. The builder should of been more involved with every step, but in my opinion chose to stand on the sideline and watch the subcontractors take charge.. flooring and paint are the worse, and will take thousands to replace it up grade .. the structure is awesome but the bones are definitely the biggest disappointment..

Closed on the home with items still outstanding. Assurances given that all would be taken care of in short order. Not to delay the closing and moving plans, etc. we went ahead and closed. Now we still have outstanding items, no contact with our superintendent who conveniently leaves a message on his voicemail that he does not check voice mail messages, and to email instead. Turns out, he does not respond to emails either. Felt very rushed to close, then they vanish. Not impressed and not happy overall.

We have loved our Lennar home. The purchase process was smooth and easy. The home met our all our expectations and five months later we are still so pleased with our choice!

They were great when we had an issue in the kitchen!

Problems with the home after move in affect the ratings. Customer service unable to correct problems.

During the building process, Lennar sales worked with us in a complex situation where we needed to sell our home in order to purchase the new one. In that regard, they were great. However, the walkthroughs were a joke as we had two individuals who did not know our specific home and could not answer questions about our specific build, just Lennar homes in general. Additionally, during the walkthrough the day of closing, we noticed additional items that we wanted taken care of and the individual conducting the walkthrough (the builder manager) was unwilling to fix anything that we identified, just to verify that other things were taken care of (i.e. workers had messed something else up like the grout and cabinets when trying to fix something else). Additionally, there was a lot of garbage in the yard from the building process in the neighborhood, and Lennar said they would send someone out, however, no one ever came and we had to clean it up. While we are happy with the home itself, outside of a few relatively minor warranty repairs, the empty promises made during the walkthrough had a lasting impression on us and I would definitely look at other builders. Additionally, at closing, the closing manager (associated with Lennar) was rude and treated us like he didn't have time for us. I didn't feel like a customer at closing, just a cog in their daily routine. ... More

Quality of work and materials are poor, having issues with drafts coming thru outlets and told we just have to deal with it.

We bought a 2700 square foot one story home in October of 2019. It has been a dream so far. Everything is so much easier. Bedroom is huge. My only complaint is they included the appliances. It maybe what some want, but it wasn’t us. We replaced the dishwasher and the fridge with what we wanted stove and microwave were nice. Front yard was sodded which was also nice. The community layout with 90% of homes on a pond was also a huge plus. I came from hardwood floors to laminate floors which I was not a fan of, but I have changed my mind. We have three dogs and the flooring the installed is much more pet friendly. ... More

This is a nice home - there were some “ glitches in home . The service / tech guy seems somewhat distance in fixing or repairing things around house . He showed little or no enthusiasm when he’s over our house . I believe there should be choices who we can pick to come out fix / repair homes - not just this fellow .

We love our new home, and Lennar's reps are great to work with!

False advertising about when amenities would be complete (that was a huge selling point for my family), their financing dept. (Eagle Home Mortgage) was horrible, horrible job on my kitchen back splash (it looks like I did it) and they pretty much keep you out of the loop on any changes (like us not having our pool, playground, etc until next year). They actually told a perspective buyer (that I referred) not to tell me about the amenities not going in! Luckily she told me and I called afterwards, total surprise to me. The people are nice to keep you “happy” but my overall experience was disheartening for my first time building. Never again. ... More

Trust worthy and good experience.

Our House title was to be titled to our Trust. The information was given to the Lennar Salesperson. We learned after our closing, that our house deed was not titled to our Trust. We were told that the Salesperson left his position, abruptly, and left unfinished business. This caused considerable inconvenience and expense on our part.

We payed for a premium lot size and found out after closing when we went install a fence that we are missing 10 ft of side yard. After doing some research, this is a common complaint for Lennar and there is nothing you can do about it except make sure you have the land surveyed prior to the start of your build.

On the whole we love the house. Bedroom walls do not stop sound as much as they should between rooms and the bathroom.

Love the timeliness and quality of home. Also, love the ease of purchase.

Had a prior Lennar home, felt would be similar in good built quality , not impressed , have had issues with cabinets, cracks , poor built quality and over all fair !

Builder was quick to address my issues that arose during construction. Any post closing issues were quickly addressed by Teresa.